Trending
PAT Index™
Random Articles
 
Top Free Social Media Analytics Software
Top 42 Free Social Media Management, Social Media Analytics and Social Publishing Software
 
Top 41 Free and Open Source Customer Relationship Management (CRM) Software
 
Top 23 Free and Open Source Human Resource ( HR) Software
 
Top 40 Talent Management Software
 
17 Top Sales Analytics and Sales Intelligence Reporting Software
 
Top 55 Workforce Management Software
 
Top 252 Social Media Management, Social Media Analytics, Social Publishing and Social Monitoring Software
 
Top 31 HR Service Delivery Software
 
Top 34 Human Resource Management ( Core HR) Software
 
Top 24 Predictive Analytics Free Software
 
Predictive Analytics Quadrant_1
What is Predictive Analytics ?
 
Top 27 Free Software for Text Analysis, Text Mining, Text Analytics
 
Top Business Intelligence Tools
Top 238 Free & Premium Business Intelligence Tools
 
Top Predictive Analytics Software API
Top 30 Predictive Analytics Software API
Predictive Analytics Today
Most Recent
 
Read More
February 24, 2018

Genesys Employee Engagement

Genesys Employee Engagement has a single omnichannel desktop and workforce management capabilities which lets users invest in the users’ employees to deliver a better customer experience. Genesys Employee Engagement includes a Workforce Optimization, an Omnichannel Desktop, Collaboration and Genesys Performance DNA. Genesys Employee Engagement offers a single omnichannel desktop where agents can manage channel interactions and work item queues with supporting context and knowledge through integration with CRM and other applications or knowledge bases. Genesys Employee Engagement enables schedules, forecasts and reports to be created for all channels so [...]

1
 
Read More
February 24, 2018

Calabrio

Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) suite that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience. Calabrio’s Calabrio ONE includes features such as call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting. Calabrio One lets users create a unified and complete picture of every customer and every interaction. Users can also utilize pre-built tools or create users own highly customized reports, dashboards, and [...]

0.75
 
Read More
February 24, 2018

Aspect

Aspect Workforce optimization solutions increase productivity for millions of agents worldwide while enhancing their work lives every day from real-time coaching to managing their schedules via smartphones with ease. Aspect Workforce optimization solutions offers features such as Workforce Planning, Back Office Optimization, Call Center Analytics and Workforce Management in the Cloud, including Aspect Mila, Quality Monitoring, Recording, Quality Analytics, Surveys, Performance Management, Coaching, eLearning and speech analytics in the suite. Aspect Workforce Optimization suite incorporates a common modern, graphical, icon and widget-based user interface [...]

0.75
 
Read More
February 24, 2018

Noble Systems

The Noble Solution suite is a unified Customer Interaction Management (CIM) solution for today's multimedia business environments. Noble Systems helps users to control costs and improve operational efficiencies with information management and functional tools to manage blended voice and non-voice communications. It solution combines an open platform with an integrated relational database, workflow and resource management tools, and real-time reporting to offer a complete, integrated platform for managing the customer contact programs. The Noble Solution is a comprehensive solution for managing inbound, outbound, and blended omnichannel customer contacts. [...]

0.5
 
Read More
February 24, 2018

VPI

VPI offers quality service and the highest quality of call recording and workforce optimization solutions available. VPI Services help maximize the ROI of users’ technology investment. VPI’s Professional Services focus on people, processes, and the best-in-class technology requirements. VPI’s Professional Services team works side-by-side with the technical and business staff to customize, implement, integrate, augment, and optimize high-performance interactions recording and workforce optimization solutions and strategies. Service offerings from VPI make it easy for the organization to gain accurate, timely, actionable insights regarding the performance [...]

0.75
Load More
End of the line!
Bigdata
 
GE Predix
 
Siemens MindSphere
 
Presenso
 
Db2 Express-C
More
Business Intelligence
 
What is Task Management Software ?
 
What is ETL Software ?
 
What is Self Service Analytics Software ?
 
What is Product Management Software ?
More
Predictive Analytics
 
Pricefy
 
MarketSight
 
Julia
 
Massive Online Analysis
More
Text
 
Thematic
 
Carrot2
 
Aika
 
Distributed Machine Learning Toolkit
More
Emerging
 
Google Keep
 
Zoho Notebook
 
Dropbox Paper
 
Quip
More
CRM
 
Resulticks
 
Zeta Global
 
Sizmek
 
Emarsys
More

Cloud
 
Mashery
 
Azure API Management
 
CA API Management
 
Cloud Elements
More
Social
 
What is Social Media Management Software ?
 
What is Influencer Marketing Software ?
 
Juicer
 
Publicfast
More
Digital
 
Top 14 Business Texting App
 
Top 9 API Management Platforms
 
Top 10 Backup Software
 
Microsoft System Center
More
ERP
 
Legal Files
 
eXpd8
 
Sohema
 
Skedulex
More
HR
 
Genesys Employee Engagement
 
Calabrio
 
Aspect
 
Noble Systems
More
SCM
 
What is Sales and Operations Planning (S&OP) Software ?
 
Top 40 Executive MBA Programs in 2018
 
The Ohio State University, Fisher College of Business, Executive MBA
 
Pennsylvania State University, Smeal College of Business, Executive MBA
More

Compare
Go