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April 17, 2018

What is Live Chat Software ?

Live Chat Software refers to a customer service based program that helps with managing ecommerce sales, creation of leads and provision of customer support. Companies use live chat software for fast communication with their customers. The life blood of every company or service provider is its customers. They are the utilizers of the services rendered by these companies and would exchange value for such services. This is why companies and other service providers seek new and more efficient ways to improve customer experience and invariably increase sales. Over the years, live chat software has proven to be an answer to easy and efficient management of [...]

2.75
 
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April 7, 2018

Top 50 Live Chat Software

Live Chat Software is a tool for communication over the Internet that offers a real time transmission of text messages from sender to receiver. Chat messages are generally short in order to enable other participants to respond quickly. Instant messaging is a set of communication technologies used for text based communication between two or more participants over the Internet or other types of networks. Instant messaging chat happens in real-time. Live Chat Software is an online customer service software with live support, help desk software, and some web analytics capabilities. It is also used as one of the quickest way to capture, qualify and nurture [...]

5.5
 
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March 24, 2018

What is Gamification Software ?

Gamification refers to the application of gaming elements and principles to certain activities with the aim of spurring interest in that activity. Gamification is often used in academia to encourage learning and also to recognize competencies in educational processes. It has also found its use in business to provide solutions to problems, improve employee productivity, reduce onboarding time, conduct recruitment and promotional exercises. The areas of business that gamification can be applied include internet marketing, customer relations, search engine optimization, several daily operations and lots more. It is important to note that gamification [...]

3.5
 
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February 22, 2018

Top 46 Marketing Analytics Software

Marketing Analytics Software provides tools and features that enable marketers to evaluate the success of their marketing initiatives by measuring performance using business metrics, such as ROI, marketing attribution and overall marketing effectiveness. Marketing analytics gathers data from across all marketing channels and consolidates it into a common marketing view. From this common view, the analytical results can be extracted to provide valuable assistance in driving marketing efforts forward. Marketing analytics tools not only report on the past marketing campaigns but also have the ability to perform a real-time and predictive analysis. Marketing [...]

15.75
 
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February 14, 2018

Top 20 CRM Small Business Software

Small Business Customer Relationship Management (CRM) software integrate and automate sales, marketing, and customer support functions of an organisation. Small business CRM Software have a dashboard that gives an overall view of the three functions on a single page for each customer that a company may have. The dashboard may provide client information, past sales, previous marketing efforts, and more, summarizing all of the relationships between the customer and the firm. Customer Relationship Management for Small and medium business (SMB) is generally made up of three main components, which include sales force automation, marketing automation, and [...]

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