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Top 52 CRM Software
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Top 52 CRM Software

Top 52 CRM Software
5 (100%) 8 ratings

Customer Relationship Management refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. This is done with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. CRM systems are designed to compile information on customers across different channels or points of contact between the customer and the company which could include the company's website, telephone, live chat, direct mail, marketing materials and social media. CRM systems can also give customer-facing staff detailed information on customers' personal information, purchase history, buying preferences and concerns. CRM software consolidates customer information and documents into a single CRM database so business users can more easily access and manage it.

Top CRM Software : amoCRM, 24SevenOffice CRM, Averiware, Batchbook, Campaigner CRM, Capsule CRM, Clevertim CRM, Epicor CRM, GoldMine, Highrise, icomplete, Infusionsoft, Insightly, Microsoft Dynamics CRM, Bitrix24 CRM, Nutshell, Salesnet, Sage CRM, SuperOffice, Tactile CRM, Trivaeo Crossroads Cloud CRM, webCRM, TeamWox, Salesforce, Agile CRM, Intouch, InterAction, Maximizer, NetSuite OneWorld, Solve CRM, Nimble, Zoho CRM, Streak, Workbooks, PipelineDeals, Really Simple Systems CRM, Salesboom CRM, Snapforce CRM, SAP Digital CRM, SalesNexus, HubSpot CRM, Free CRM, Freshsales, ClinchPad, Raynet, InStream, LeadMaster’s CRM, Pipeliner CRM, Infor CRM, Pivotal CRM, CRMnext, Tour de Force CRM are some of the Top CRM Software.

What is CRM Software?

CRM is a must for entrepreneurs of today and it stands for Customer Relationship Management. In the early days, there was a period where databases are stored on individual computers and business were managed using the that. Technology has improved and CRM now is a cohesive platform that connects all the business platforms into one big umbrella, from marketing to sales and customer service; all these are effectively coordinated by the software by a perfect organization of their notes; activities and metrics into a system that will work perfectly for the business it is intended for. This system works in conjunction with cloud computing and Saas wherever the user is internet enabled. It has the ability to grow and scale a business; no matter how small the business. The companies that use CRM has increased their sales revenue; an increase in their leads and much more importantly, a retention of their customers.

Some of the standard features offers which helps business to remain competitive are Sales, Marketing, Services, Contact Management,  Interaction tracking, Email integration, Document storage, Mobile access, Pipeline Management, Social media integration, Custom reporting, and Marketing automation.

What are the benefits of CRM Software?

Information is key to the growth of any business; CRM allows you to know more about your customers which you can then exploit to serve them better and thereby retain their loyalty. This is a tool to enhance the dissemination of valuable information among the workforce. Any employee that speaks to the customer will be able to give the right and correct information because he has direct access to such. People hate entrepreneurs who waste time because every customer values their time. This software will enable every business that incorporates it into their business to respond quickly to all customer requests; inquiries and business deals. It makes the flow in the business to be smooth. Sealing a deal in a business transaction involves a lot; it constitutes a lot of burden on the workforce. The introduction of this software will bring automation into everyday tasks. This relieves the staff of many burdens that they would have shouldered without the system. All the information in the business will be automated by this system. Employees can now easily view emails; phone call details and calendar from one place that is easily accessible to them. Every business concern needs excellent analytical Data and Reporting if it must remain competitive in the business climate of today. The CRM has a lot to offer the business of today if such business is to remain relevant in the today’s business world that has gone completely digital in operations.

What are the benefits of Customer Relationship Management (CRM) Software

What are the benefits of Customer Relationship Management (CRM) Software

Top CRM Software

amoCRM, 24SevenOffice CRM, Averiware, Batchbook, Campaigner CRM, Capsule CRM, Clevertim CRM, Epicor CRM, GoldMine, Highrise, icomplete, Infusionsoft, Insightly, Microsoft Dynamics CRM, Bitrix24 CRM, Nutshell, Salesnet, Sage CRM, SuperOffice, Tactile CRM, Trivaeo Crossroads Cloud CRM, webCRM, TeamWox, Salesforce, Agile CRM, Intouch, InterAction, Maximizer, NetSuite OneWorld, Solve CRM, Nimble, Zoho CRM, Streak, Workbooks, PipelineDeals, Really Simple Systems CRM, Salesboom CRM, Snapforce CRM, SAP Digital CRM, SalesNexus, HubSpot CRM, Free CRM, Freshsales, ClinchPad, Raynet, InStream, LeadMaster’s CRM, Pipeliner CRM, Infor CRM, Pivotal CRM, CRMnext, Tour de Force CRM are some of the Top CRM Software.

Top CRM Software
PAT Index™
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pipeline-Velocity
 
 
 
 
1

amoCRM

amoCRM is a simple, easy to use Sales Management System to manage leads and monitor sales pipeline. amoCRM provides the database which will include all potential transactions and customers, the entire history of negotiations, tasks to be completed and reminders, and all necessary tools for analysis including a sales pipeline. The system requires no configuration, and can begin working immediately after registration. It’s also accessible from any computer, or smartphone, with internet access. amoCRM helps to take the Lead From First Contact, all the Way to Loyal Customer Base and provides integration with Web-Sites via API, Web-Forms and Landing pages.…

Bottom Line

amoCRM provides the database which will include all potential transactions and customers, the entire history of negotiations, tasks to be completed and reminders, and all necessary tools for analysis including a sales pipeline.

9.5
Editor Rating
8.4
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3 ratings
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amoCRM

2

24SevenOffice CRM

24sevenoffice is a fully integrated business system providing operations such as Billing, Accounting, CRM, Project Management, Email, Calendar, File Management and Document sharing and storage. In addition to searching and adding customers and contacts directly into the 24SevenOffice CRM, one can access all customer data across modules, such as sales ledgers, overviews, opportunities for credit check and full active overview with services such as e-mail correspondence, phone log, etc. Other features include budget analysis, sales opportunities, reports, calendars, document sharing and marketing. 24SevenOffice is integrated with banking and Nets and offers electronic billing. The system is scalable for 5-500 users,…

Bottom Line

24SevenOffice offers a wide spectrum of features through our CRM system, although it is of course difficult to design features that cover all your needs – particularly in sales and marketing.

9.1
Editor Rating
8.5
Aggregated User Rating
3 ratings
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24SevenOffice CRM

3

Averiware

Averiware is cloud based end to end suite of business solutions that combines Supply Chain Management, Accounting and Financial Reporting, eCommerce, Customer Relationship Management (CRM), Sales Force Automation, and Human Resources applications in a single integrated platform. Averiware's solution can be delivered via SaaS model or implemented on your organization server. Averiware can be rapidly deployed for a faster time-to-benefit and increased ROI. The Sales Force Automation module combines sales opportunity, customer data, order details, and inventory availability. Administrative, payroll, employee benefits, time management and reporting functionalities are few of the features of the HR module. The SCM module provides…

Bottom Line

Averiware's solution can be delivered via SaaS model or implemented on your organization server. Averiware can be rapidly deployed for a faster time-to-benefit and increased ROI.

9.3
Editor Rating
8.5
Aggregated User Rating
3 ratings
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Averiware

4

Batchbook

Batchbook is CRM software designed for small businesses and organizations providing cloud-accessible solution that is easy to adopt as an individual or a team. Feature set includes full contact details management, social integration, To-Do List, advanced searching, list building and reporting. Batchbook makes it easy to store contact details in one central location, which can be accessed by your whole team from any internet connected device. Build better customer relationships with your contacts by managing tasks, segmenting, creating lists, and recording important communications, custom details, and more about your contacts. With custom fields and advanced searching and list building capabilities,…

Bottom Line

Batchbook makes it easy to store contact details in one central location, which can be accessed by your whole team from any internet connected device.

7.8
Editor Rating
9.3
Aggregated User Rating
1 rating
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Batchbook

5

Campaigner CRM

CampaignerCRM is a cloud based CRM software that makes your sales process more efficient and gets you sales, revenue and customer results. CampaignerCRM effectively combines sales process software, Web 2.0 sales productivity tools, and live Personal Sales Assistants into an easy-to-use solution. CampaignerCRM gives your team a clear, well-defined sales flow that identifies the necessary benchmarks and activities at every stage in the sales cycle. You can access all key selling tools, documents, and job aids to effectively maximize the sales engagement. The Pulse CRM Dashboard delivers real-time, easy to understand, reporting on sales activity and sales effectiveness giving you…

Bottom Line

CampaignerCRM is a cloud based CRM software that makes your sales process more efficient and gets you sales, revenue and customer results.

7.7
Editor Rating
9.2
Aggregated User Rating
1 rating
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Campaigner CRM

6

Capsule CRM

Capsule CRM is a simple CRM system aiming to keep your business organized, improve your customer relationship, and to make the most of sales opportunities, all the while minimising user input.The contact page gives you a complete overview of a contact so that you can keep track of the people, companies and other organizations that you do business with and with the option to share contacts with co-workers ensuring a single up-to-date view of the contact. Use Capsule to track bids, deals, proposals and other opportunities. You also have the option to generate reports and extracts from the pipeline using…

Bottom Line

Capsule's RESTful API can be used by developers to create add-ons or to integrate Capsule with other applications. The API is implemented using XML or JSON over plain old HTTPS allowing developers to use existing tools and languages.

8.2
Editor Rating
9.2
Aggregated User Rating
1 rating
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Capsule CRM

7

Clevertim CRM

Clevertim CRM is a web based CRM and lead management solution designed for small businesses to keep track of their customers, follow up, schedule activities, make it easy for employees - sales, marketing, HR, etc. to cooperate and share information. You will extract value out of it with minimal effort and you do not have complex IT systems to maintain and pay for. CleverTim is an online contact manager based with the data being stored in the cloud. This makes it easy for you to access your data wherever you are, in the office, at home, on the go via…

Bottom Line

Clevertim CRM is a web based CRM and lead management solution designed for small businesses to keep track of their customers, follow up, schedule activities, make it easy for employees - sales, marketing, HR, etc. to cooperate and share information.

7.8
Editor Rating
9.3
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1 rating
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Clevertim CRM

8

Epicor CRM

Epicor CRM system integrates applications such as marketing automation (MA), sales force automation (SFA), case management, and eCommerce applications. CRM software helps to reach new customers while retaining existing customer communities, improve responsiveness driving increased customer retention, support a highly mobile sales force, automate marketing and messaging activities, deliver tailor-made customer experiences, provide cross-functional business collaboration to increase customer service levels. Epicor CRM system provides a 360-degree view of the entire customer, supplier, or partner relationship regardless of position in the customer lifecycle. The Epicor CRM software maximizes your customer information and broaden the scope of your data to everyone…

Bottom Line

Epicor CRM system integrates applications such as marketing automation (MA), sales force automation (SFA), case management, and eCommerce applications.

8.1
Editor Rating
9.3
Aggregated User Rating
1 rating
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Epicor CRM

9

GoldMine

GoldMine is a Customer Relationship Management software package for small businesses worldwide. It's a Windows program that manages client and prospect contact details as well as interactions with these contacts, such as calls made to and by the contact, emails sent and received, and sales forecasts. GoldMine Web is a browser-based app that has the look and feel of a web client and doesn’t require installation for the end user. GoldMine Web has a simple intuitive interface that makes adoption easier while enhancing the affordability and data security of a premise based installation. It is included with all new and…

Bottom Line

GoldMine is a Customer Relationship Management software package for small businesses worldwide. It's a Windows program that manages client and prospect contact details as well as interactions with these contacts, such as calls made to and by the contact, emails sent and received, and sales forecasts

7.8
Editor Rating
9.0
Aggregated User Rating
1 rating
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GoldMine

10

Highrise

Highrise is a simple contact management that helps you stay organized by sharing contacts with your team, track tasks & set reminders and manage communication. Highrise also allows integration with many 3rd party tools via API. Highrise keeps track contacts and communication so that your team can view the status of any deal or relationship. You can also make notes on a meeting, or share tasks related to any contact or project. You can also mark information private to yourself or select team members. It’s easy to link your contacts from Outlook, Gmail, Excel, and more. Highrise also connects 3rd…

Bottom Line

Highrise is a simple contact management that helps you stay organized by sharing contacts with your team, track tasks & set reminders and manage communication.

7.8
Editor Rating
9.2
Aggregated User Rating
1 rating
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Highrise

11

icomplete

icomplete is a cloud-based CRM platform that can be custom built. icomplete’s key strength lies in its customisation offering; where it can take the existing platform and adapt it to fit the needs and requirements of any small business. The in-built Business Services brings together marketing, communication and collaboration tools centrally in one place. It has features for contact management CRM, online file storage, automated workflow, pipeline tracking and custom reports. Other features include online calendaring and task management. Its marketing solution enabling small businesses to automate, track and manage the success of their different marketing methods. Its built-in sales…

Bottom Line

icomplete is a cloud-based CRM platform that can be custom built. icomplete’s key strength lies in its customisation offering; where it can take the existing platform and adapt it to fit the needs and requirements of any small business.

8.6
Editor Rating
8.9
Aggregated User Rating
1 rating
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icomplete

12

Infusionsoft

Infusionsoft is a sales and marketing software for small businesses. Infusionsoft's Lifecycle Marketing model provides a simple framework you can use to design a marketing plan that will help you attract customers, grow sales and deliver an experience that wows your customers. Infusionsoft has features for automating lead capture and follow-up. You can also trigger personalized communications based on email sends, opens, clicks, form submissions, and payment history. Its CRM tool imports and organizes the contacts (both online and offline) with tagging and segmentation. It also collects data about your leads' behaviors, score them based on marketing interactions, and prioritize…

Bottom Line

Infusionsoft is a sales and marketing software for small businesses. Infusionsoft's Lifecycle Marketing model provides a simple framework you can use to design a marketing plan that will help you attract customers, grow sales and deliver an experience that wows your customers.

7.8
Editor Rating
9.1
Aggregated User Rating
1 rating
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Infusionsoft

13

Insightly

Insightly is a web-based customer relationship and project management solution for small to medium sized businesses. Insightly is designed to keep all the information needed to run a business in one place, accessible and searchable by all employees, wherever they are in the world. Its CRM tool has features for lead management, contact management, calendaring and events, file sharing, linking (direct relationships between contacts, organizations, opportunities, projects) and many more. See everything from background, email history, events, projects or opportunities. With the project overview screen you can see the recent activity on any project, and track project performance against milestones…

Bottom Line

Insightly is designed to keep all the information needed to run a business in one place, accessible and searchable by all employees, wherever they are in the world.

7.9
Editor Rating
9.1
Aggregated User Rating
1 rating
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Insightly

14

Microsoft Dynamics CRM

Microsoft Dynamics CRM provide solutions for businesses to achieve more and deliver amazing experiences to their customers across marketing, sales and service in a way that makes collaboration between roles natural and easy. There is also new sales collaboration panel that helps break down the silos between sales and marketing to deliver personalized customer experiences. The capabilities for marketing, include interactive marketing calendar, integrated Lync webinars, graphical marketing workflow and email editing, as well as A/B testing and integrated offers. Languages and geographies are updated with the addition if Japanese and Russian. For sales, the capabilities include, introduction of product…

Bottom Line

Microsoft Dynamics CRM 2015 provide solutions for businesses to achieve more and deliver amazing experiences to their customers across marketing, sales and service in a way that makes collaboration between roles natural and easy.

8.2
Editor Rating
8.1
Aggregated User Rating
2 ratings
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Microsoft Dynamics CRM

15

Bitrix24 CRM

Bitrix24 is a suite of social collaboration, communication and management tools for organizations. Bitrix24 is a fully featured CRM with project management and social communications features. It allows to track interaction with clients, create reports, carry out analysis and includes everything a small business may need. Features include Customer Relationship Management base, Integration with the Website, Business Processes, Telephony, Emails to Clients, Invoices and quotes ,Reports and Sales Funnel, Access Rights and Roles, Mobile CRM and Mobile apps for iOS and Android are also free. Free version offers 5 GB disk space for document sharing (Bitrix24.Drive). Collaboration is based on…

Bottom Line

Bitrix24 is a suite of social collaboration, communication and management tools for organizations. Bitrix24 is a fully featured CRM with project management and social communications features. It allows to track interaction with clients, create reports, carry out analysis and includes everything a small business may need.

7.5
Editor Rating
9.1
Aggregated User Rating
5 ratings
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Bitrix24 CRM

16

Nutshell

Nutshell lets the user specify the actions, follow-ups, and timing that fit the users business. The user’s personal dashboard will tell them which sales process steps need to be completed and by when. You can also sync Nutshell with your calendar so you never forget about an upcoming activity. Whether it’s following up with a customer, or nurturing a lead. Nutshell has auto-fill rules so the user can fire off personalized emails to a prospect in seconds. Nutshell Intelligence finds customer information to save you time. Simply add an email address, and Nutshell will scour the internet for relevant contact…

Bottom Line

Nutshell lets the user specify the actions, follow-ups, and timing that fit the users business. The user’s personal dashboard will tell them which sales process steps need to be completed and by when.

7.7
Editor Rating
9.1
Aggregated User Rating
1 rating
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Nutshell

17

Salesnet

Salesnet is a flexible, configurable business CRM solution that drives sales and marketing effectiveness while insuring the highest level of support and CRM Security. Salesnet customer relationship management is an online CRM software that delivers Customer Management, Marketing Automation, Sales Management, Project Management and more. Salesnet, is a software solution that makes CRM easy by providing a friendly user interface and training for the implementation of the software. It is simple and easy to use and increases sales and work efficiency. Salesnet understands that every marketing and sales process is different and so it provides solutions that are unique to…

Bottom Line

Salesnet customer relationship management is an online CRM software that delivers Customer Management, Marketing Automation, Sales Management, Project Management and more.

7.7
Editor Rating
9.2
Aggregated User Rating
1 rating
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Salesnet

18

Sage CRM

Sage CRM works on providing real time information that can be used to ensure business success. Making huge decisions whether you should proceed with your leads is a blind spot until you have the right tool to supply you with the right study and information which you will get from Sage CRM.Sage CRM gives complete information on customer database that can be your target for sales profit. Preparing meetings has never been easy with the right details on hand. With Sage CRM’s accurate forecasts and reports that are up to date, you would know the next step to be made…

Bottom Line

Sage CRM provides Real-time business information, Powerful out of the box sales reports,Accurate forecasts and opportunity management,Sales opportunity tracking,Sales dashboards,Business Accelerators for Sales

8.7
Editor Rating
8.8
Aggregated User Rating
1 rating
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Sage CRM

19

SuperOffice

SuperOffice is an CRM software for sales, marketing and customer service. SuperOffice CRM helps to find, catch and keep more customers. SuperOffice CRM integrates with all Office applications and supports all leading technology platforms. SuperOffice offers professional support using web-based services. SuperOffice is a simple and user-friendly CRM solution helps you become more productive. SuperOffice CRM integrates with all Office applications and supports all leading technology platforms. Super Office organize contacts, collaborate with your team and manage your business better. Features include Company & contact management, Calendar & activity management, Documents, emails & mailings.Provide powerful features help you to improve…

Bottom Line

Superoffice organize contacts, collaborate with your team and manage your business better and provides Company & contact management, Calendar & activity management and Documents, emails & mailings.

7.8
Editor Rating
8.9
Aggregated User Rating
1 rating
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SuperOffice

20

Tactile CRM

Tactile CRM is an easy to use web based contact and sales management system. It's great for managing sales pipeline, contacts, notes, emails and activities in one place.Tactile CRM lets you easily record every email, note, telephone call, meeting and activity, so that you can quickly see every interaction. Tactile CRM also lets you search contacts and set up activities to remind you of outstanding actions; assign organisations and activities to other users with email notification; share information on clients and contacts by using access control. Tactile also categorises your contacts, Import and Export data from Microsoft Outlook, Google, csv…

Bottom Line

Tactile CRM lets you easily record every email, telephone call, note, activity and meeting, so that you and your colleagues can quickly see every interaction

7.8
Editor Rating
9.0
Aggregated User Rating
1 rating
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Tactile CRM

21

Trivaeo Crossroads Cloud CRM

Crossroads Cloud CRM goal is to provide capabilities that enable you to capture information and create pipeline forecasts, and help you to sell. Crossroads Cloud enables you to easily manage, store and access all important information and content for each of your contacts including history of communications, as well as documents, copies of emails, notes, and relating quotes. Crossroads provides access to all contacts, communications, orders, meeting reports, quotes, contracts and tickets. It let to assign, track and manage all leads and record and track them against partners, contacts, companies and opportunities. Crossroads manage all of your business opportunities through…

Bottom Line

Trivaeo Crossroads Cloud Applications and Information Automation for Small and Medium Business Cloud applications for the small and medium business includes Cloud CRM, Content Collaboration, Cloud Document Management, and Contract Manager and Management

8.0
Editor Rating
8.6
Aggregated User Rating
1 rating
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Trivaeo Crossroads Cloud CRM

22

webCRM

webCRM gives you one place to organise all information related to your customer. In webCRM you can send, save, schedule, and synchronize emails and meetings. WebCRM’s mobile version allows you to create activities, make quotations and follow up on orders anywhere you like.With webCRM’s Sales Pipeline Management you can quantify and track your sales opportunities, develop your pipeline and compare with budgets to make sure you build up your business. With webCRM, you can divide your newsletters and send relevant messages to various lead and customer groups. Manages the entire process of planning, invitation, collection of answers, and follows up…

Bottom Line

webCRM ensures you never forget to call your customers and that you always follow up on all your opportunities with targeted activities and offers – before it’s too late.

7.8
Editor Rating
8.9
Aggregated User Rating
1 rating
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webCRM

23

TeamWox

The enterprise management system designed for small and medium-sized companies. TeamWox will make companie's management process more transparent, improve productivity of your employees and reduce the costs.Users can install TeamWox, create accounts for their employees and move their company's activity to the system. You will quickly learn the program's features and find out how it can benefit their business.The unified client base, sales funnel, free VOIP telephony, electronic document flow, automated reports, integration with company websites, technical support module - all that can be found in TeamWox basic delivery. If a company employs less than 5 people, it does not…

Bottom Line

TeamWox will make your company's management process more transparent, improve productivity of your employees and reduce the costs. Download the system right now with a single click .

7.7
Editor Rating
8.9
Aggregated User Rating
1 rating
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TeamWox

24

Salesforce

Salesforce Cloud solution allows you to manage contacts and track opportunities from any desktop or device. Salesforce helps to understand customers better through their personal preferences, solve any problem faster with access to past customer interactions, and even identify new sales opportunities by analyzing your best customers’ purchase histories. The certified experts, consultants, and innovative tools of Cloud Services help with prescriptive advice, best practices, and expertise at every stage of Salesforce journey. With Salesforce, information is in one place so it’s easier to prioritize and make quick decisions based on the most up-to-date information.Track all your customer information and interactions…

Bottom Line

Salesforce nurture leads until they’re sales-ready, then automatically route them to the right reps at the right time. Track the effectiveness of marketing campaigns, making every lead a quality lead.

9.5
Editor Rating
8.5
Aggregated User Rating
4 ratings
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Salesforce

25

Agile CRM

Agile CRM’s gamification feature set helps your sales team stay focused and improve their numbers every day by treating sales like a game. Features include custom leaderboards, real-time alerts, activity logs, email reports and advanced sales metrics. Agile CRM is a leading sales, marketing and service CRM for small businesses. Complete with everything from web popups and email templates to telephony integration and advanced sales and marketing automation,. Agile CRM lets users sell and market like fortune 500 with marketing automation, telephony, helpdesk, web engagement, social media integration, email campaigns and mobile marketing. Agile CRM is an all in one…

Bottom Line

Agile CRM lets users sell and market like fortune 500 with marketing automation, telephony, helpdesk, web engagement, social media integration, email campaigns and mobile marketing.

8.0
Editor Rating
8.1
Aggregated User Rating
1 rating
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Agile CRM

26

Intouch

Intouch provides a powerful sales & marketing automation for growing service businesses. It can capture your contacts’ details into one central all-knowing system, wherever they may be; online, in-person or on the phone. It follows up on people by using automation to ensure that every lead, contact and opportunity is followed-up automatically. It also has a well-planned growth system; automation and consistent follow-up are the keys to the growth and success of any small business. InTouch has many other features to help the users business grow, such as its sale’s pipeline manages the user’s sales process to progress prospects from…

Bottom Line

Intouch provides a powerful sales & marketing automation for growing service businesses.

7.8
Editor Rating
8.9
Aggregated User Rating
1 rating
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Intouch

27

InterAction

InterAction raises CRM to a new level with actionable, accurate relationship intelligence. Some of its key features are captures and tracks the key touch points of daily working life and aggregates the users firm’s client data covering matters, profiles, notes and activities to form a more complete relationship picture Identifies cross-selling and client service opportunities; prepares contact lists for mailings and invitations; tracks development activities for events and campaigns ,identifies subtle interrelationships among clients and determines which others in the firm are familiar with your contacts and the nature of the relationships. LexisNexis InterAction is a solution to allow the…

Bottom Line

InterAction raises CRM to a new level with actionable, accurate relationship intelligence. Some of its key features are captures and tracks the key touch points of daily working life and aggregates the users firm’s client data covering matters, profiles, notes and activities to form a more complete relationship picture Identifies cross-selling and client service opportunities.

7.8
Editor Rating
9.1
Aggregated User Rating
1 rating
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InterAction

28

Maximizer

Maximizer helps the user create personalized experiences for each and every customer, and build deep relationships that accelerate business growth. It can segment your customers and prospects to receive relevant information targeted to each audience. List management capabilities allow you to search and filter data, ensuring your campaigns move targets along the buyer’s journey and prepare them for a sales conversation. Maximizer’s Campaign Manager makes it easy to execute multi-phased email campaigns that automatically nurture relationships over time. Events like site downloads, purchases and service incidents can trigger specific automated email campaigns that offer appropriate and timely resources. One of…

Bottom Line

Maximizer helps the user create personalized experiences for each and every customer, and build deep relationships that accelerate business growth. It can segment your customers and prospects to receive relevant information targeted to each audience.

7.7
Editor Rating
9.2
Aggregated User Rating
1 rating
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Maximizer

29

NetSuite OneWorld

NetSuite CRM+ delivers true customer lifecycle management, from marketing and opportunity management, to order management, customer upsell, cross-sell, renewal, and customer service. NetSuite can streamline lead-to-cash processes, elevates productivity across the organization with a 360-degree view of your customers, improves sales performance through forecasting, upsell and commission management and manage global sales and services organizations. Combining ecommerce, order management, inventory, CRM and financials, Suite Commerce enables businesses to deliver engaging and personalized online experiences on any device. NetSuite’s CRM can integrate and automates sales processes, including opportunity management, quote and order management, sales forecasting, order management, fulfillment, and incentive compensation…

Bottom Line

NetSuite CRM+ delivers true customer lifecycle management, from marketing and opportunity management, to order management, customer upsell, cross-sell, renewal, and customer service. NetSuite can streamline lead-to-cash processes, elevates productivity across the organization with a 360-degree view of your customers, improves sales performance through forecasting, upsell and commission management and manage global sales and services organizations.

7.9
Editor Rating
9.2
Aggregated User Rating
1 rating
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NetSuite OneWorld

30

Solve CRM

Solve CRM offers customizable fields, category tags and activity templates so you can systematically capture specific information about the people you deal with, as well as tailor Solve to turn best practice into business processes. Solve CRM has the features every business needs the service is also inexpensive. Solve CRM comes pre-integrated with a growing list of amazing web-applications, offering the customers team an arsenal of business tools. Integrating apps provides enormous value to the customers’ business by providing a single interface keeping staff focused and adding context to previously disparate information, leading to better decisions and actions. Solve CRM…

Bottom Line

Solve CRM offers customizable fields, category tags and activity templates so you can systematically capture specific information about the people you deal with, as well as tailor Solve to turn best practice into business processes.

7.7
Editor Rating
9.0
Aggregated User Rating
1 rating
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Solve CRM

31

Nimble

Nimble tracks the complete history you and your contact share—on every channel. Take actions, send messages from within Nimble or without: use Gmail, Outlook, or Hootsuite widgets to take Nimble everywhere your workflow takes you.Nimble keeps you organized and on track. Set Stay in Touch Reminders and use the Mark as Important star system to keep important communications front and center.. With Nimble as your wingman, nothing falls through the cracks. Nimble automatically fills out the contact record from just a name and email. It’s like magic—Less data entry for you. Nimble analyzes shared interests (topics, keywords) to tell you…

Bottom Line

Nimble tracks the complete history you and your contact share—on every channel. Take actions, send messages from within Nimble or without: use Gmail, Outlook, or Hootsuite widgets to take Nimble everywhere your workflow takes you.

8.1
Editor Rating
9.0
Aggregated User Rating
1 rating
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Nimble

32

Zoho CRM

Zoho CRM, bring all your conversations into one place, and make the most of your interactions at a moment's notice. Meet your customers, no matter the medium. Connect via phone, live chat, email, social media, and in person.Use analytics and reports for detailed metrics about your team's performance and your customers' life cycle. Generate more sales with automation features, workflows, and advanced reporting. Zoho CRM’s multichannel support means you can interact with them the way they want, from on the phone to live chat, or email and social media. Keep track of all the conversations in a single place while…

Bottom Line

Zoho CRM, bring all your conversations into one place, and make the most of your interactions at a moment's notice. Meet your customers, no matter the medium. Connect via phone, live chat, email, social media, and in person.Use analytics and reports for detailed metrics about your team's performance and your customers' life cycle.

8.6
Editor Rating
8.7
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1 rating
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Zoho CRM

33

Streak

Streak is a spreadsheet style CRM provider that makes data management and everyday processing functions easier. Streak is supported by both Google chrome and safari. It has a user friendly simple collaboration feature that permits the sharing of data within seconds. Users link their google IDs through open id without having to share any personal information with streak. It also provides a multipurpose feature that allows for management of different functions within Gmail so that you can multitask. Streak works with Google apps and provides a secure connection to you various accounts. It is easy to install as no IT…

Bottom Line

Streak collaborate with a single click. Share contacts, email, files, and anything else needed to get the job done.

8.0
Editor Rating
9.1
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1 rating
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Streak

34

Workbooks

Workbooks.com delivers world-class CRM and business applications to the mid-market, at an affordable price and with functionality that transforms business. Unlike traditional CRM solutions, Workbooks.com extends beyond sales, marketing and customer support to include order management, order fulfilment, invoicing and supplier management.Workbooks CRM help small and midsized businesses to improve their business strategies and customer service. It is a contact management system. It does this by providing a user friendly interface that does not require complex IT systems. Workbooks provides joined up applications to increase workplace efficiency. It provides customer account portals thus improving customer interactions. It provides business editions…

Bottom Line

Workbook provides dashboards which can be customized to user preferences. Users also have the data reports available to them. Sales order processing features are also available on Workbook, along with Webservices API for integration work.

7.6
Editor Rating
9.0
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1 rating
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Workbooks

35

PipelineDeals

PipelineDeals makes organizing your company’s customer relations in one place. By giving the right information at the right time, the user will be able to track and identify which leads to pursue to make sure it becomes beneficial for the company.Sending emails with PipelineDeals makes it possible to track whether your leads where able to view, click on a link and if they did download the attachment. Sending campaigns through emails is also offered by PipelineDeals and be able to send by groups and make personalizing your messages easily. Tracking sales with PipelineDeals makes all the important information in just…

Bottom Line

PipelineDeals eliminates redundancy, delays, and confusion by organizing all your team's collective knowledge in one place and providing a framework for collaborative sales efforts.

7.7
Editor Rating
8.3
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1 rating
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PipelineDeals

36

Really Simple Systems CRM

Really Simple Systems Cloud CRM is aimed at small and medium sized organisations or departments of larger organizations who want a simple, easy to use online CRM sales, support and marketing system. The hosted CRM model is particularly suitable for companies with multiple locations and people who work remotely or at home.Really Simple Systems is an optimized system that allows businesses to access all important customer data to be used as leads. The one simple page shows everything that you will need when it comes to organizing your contacts, things that has to be done, pending transactions for every account…

Bottom Line

The hosted CRM model is particularly suitable for companies with multiple locations and people who work remotely or at home.

7.7
Editor Rating
8.7
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1 rating
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Really Simple Systems CRM

37

Salesboom CRM

Salesboom CRM program helps it users manage their business to make it even more saleable, profitable and maintain a quality customer relationship for better business ventures. Salesboom offers one of the most user friendly applications where in everything that you need can be easily accessed.Salesboom is a cloud based CRM solution which requires no software downloads and even hardware requirements. With 99.8% uptime guarantee, you can make sure that managing your accounts will always be updated and available where ever you are. The customizable platform lets the user choose what information is needed to be displayed and be able to…

Bottom Line

Cloud Based CRM Products from Salesboom.com help small, medium and large enterprises manage and grow their business with our online Lead Management, Contact Management, Sales Force Automation, Customer Service, Sales Software Tool, Support tools and much more.

7.6
Editor Rating
8.6
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1 rating
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Salesboom CRM

38

Snapforce CRM

Snapforce CRM is available in 3 editions, all of which are cloud based. Deploying a cloud application eliminates hardware expenses and maximizes accessibility.It is offered in 3 Editions to serve Large, Medium and Small size businesses.Snapforce Call Center Software is a combination of Snapforce CRM and Telephony Software, resulting in a rich call center program.Snapforce Telephony Software uses the same proprietary VoIP technology as the Call Center Software to deliver an individual cloud telephone system package.Snapforce CRM gives both management and the sales agent deep insight into their sales pipeline. Custom dashboards allow for the delivery of vital sales metrics…

Bottom Line

Snapforce CRM gives both management and the sales agent deep insight into their sales pipeline. Custom dashboards allow for the delivery of vital sales metrics delivered promptly and conveniently

8.9
Editor Rating
9.4
Aggregated User Rating
2 ratings
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Snapforce CRM

39

SAP Digital CRM

SAP is a simple and effective solution that allows users to track all their customer interactions in one place to give their team the insights they need to form powerful, personal connections that drive customer engagementIt allows them to increase communication within their team by using built-in collaboration tools, so they can shorten sales cycles and engage customers more responsively and effectively. Businesses can get started quickly and simply with in-product tutorials that walk them through every step, from importing contacts to creating powerful dashboards and reports. Every time a user’s team members log on, they start the day with…

Bottom Line

SAP Digital CRM brings together sales, service, and marketing to give your team a complete customer engagement solution.

7.8
Editor Rating
8.9
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1 rating
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SAP Digital CRM

40

SalesNexus

Nexus is a powerful and effective tool that allows business owners to create completely automatic and journeys for each lead and customer.It allows users to know when leads are ready, at their desk and when they are on the go.It also helps a user to come up with great-looking and compelling HTML emails easily. The software’s Multi-step campaigns of emails in sync with sales, triggered by customer behavior.Additionally, it allows for accountability which in turn enables businesses to measure and manage sales.Moreover, it lets businesses to select contacts by industry, title, revenue employees, location, profession, SIC code and or even…

Bottom Line

SalesNexus is a online CRM software solution for organizations from 5 to 500 people. Because it’s web based, there is no software or hardware to buy or maintain. No more syncing databases! All of your data is available anytime, anywhere, in real time.

7.6
Editor Rating
8.9
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1 rating
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SalesNexus

41

HubSpot CRM

HubSpot is a CRM software that is free that can be used by your sales team in automating their tasks easily. This will allow your sales group to close more deals and handle lesser data entry activities. The software will allow you to display your open or closed deals on a dashboard for better visibility. You can sort the sales as well either by name, deal owner, amount, or status using a custom filter to let you see information that is valuable to you. It will also let you view your scheduled appointments and contracts sent to clients any time.…

Bottom Line

HubSpot CRM is fully cost-free to help a business control its sales, customers, and operations smoothly.

9.5
Editor Rating
8.8
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1 rating
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HubSpot CRM

42

Free CRM

Free CRM can help you increase your sales. Like the other CRM software out there, this one also comes with several features that make the software truly valuable. The first one is that it can be used on any type of device like tablet, mobile phones, and the likes. This is important to those who want to use Free CRM as there was a study that 20% of users are using either a tablet or smartphones. It works excellently both with iOS and Android making it accessible to a wider audience. Free CRM boats of having powerful tracking and scheduling…

Bottom Line

Free CRM is the # 1 CRM software solution to help you improve your sales, organize customer records, improve marketing strategies, and many others.

7.6
Editor Rating
9.0
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1 rating
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Free CRM

43

Freshsales

Freshsales is a free cloud-based CRM system that can track customer behaviour and progress of deals from start to finish. Some of the features include an email tracking system, calendar sync, click to call, tasks & appointments, 360° customer view and in-app tracking. The 360° customer view allows the user to identify customer touchpoints whether it be a website, product, interactions or appointments from a single screen. The free plan also includes a built-in phone system allowing sales teams to make calls, automatically log incoming and outgoing calls, with an option to record and monitor them. The email feature allows…

Bottom Line

Freshsales is a free cloud-based CRM designed to support sales teams to communicate effectively using email tracking, in-app tracking, tasks & appointments with a 360° customer view.

7.6
Editor Rating
9.2
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1 rating
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Freshsales

44

ClinchPad

ClinchPad is a sales management software that offers an alternative to traditional CRM systems. It provides a new way of tracking leads and is broken down into simple categories for user interaction. It enables teams to visualise their sales pipeline, collaborate with team members, manage and organise contacts as well as categorise leads. The sales pipeline is represented by cards and stages in columns which can track an entire sales cycle, create multiple pipelines, track new contracts and filter leads. Users can benefit from quick actions such as adding and remaining leads, assigning a user to a lead or move…

Bottom Line

Web based sales management application that offers an alternative to traditional CRM systems, designed to be easy and efficient in managing and tracking their leads for sales driven businesses.

7.6
Editor Rating
9.0
Aggregated User Rating
2 ratings
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ClinchPad

45

Raynet

Raynet is a cloud-based CRM solution designed to streamline daily tasks, track sales activity, and consolidate information and data for small and midsize businesses. The app features a contacts and lead management tool, interaction tracking and calendar, deal management, data organization, smartphone integration and email tracking. The contact management function allows users to store customer data in one place with a customizable accounts/contact list and a sort and filter system to simplify searches, with the option to export contacts and add tags. The Raynet calendar is accessible using various apps and mobile devices with diary management, a tracking system to…

Bottom Line

Raynet is a cloud-based CRM app with a variation of tools to manage schedules, sales appointments and contacts in one cloud.

7.6
Editor Rating
9.1
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1 rating
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Raynet

46

InStream

InStream is a sales, contact management and relationship automation platform, specializing in business relation development, customer service and professional sales. The tool provides a tailored system with a contact database, communication lists and practical reports, with the ability to collect additional details about clients and give insights to valuable sources. The software is built with a centralized communication channel enabling users to communicate with contacts directly and allows users to connect to any mailbox, receive and send emails directly. The relationship intelligence mechanism is designed to monitor communication with clients, plan and automate correspondence, and engage customers directly from one…

Bottom Line

InStream is a CRM software built with a centralized communication channel specializing in business relation development, customer service and professional sales.

7.6
Editor Rating
9.0
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1 rating
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InStream

47

LeadMaster’s CRM

LeadMaster CRM is an all-in-one CRM, sales and marketing tool for Call Center Industry, Education Industry, Healthcare Industry, Insurance Industry, Manufacturing Industry, Mortgage Industry, Real Estate and Small Business which can work together with users’ sales team to deliver more sales for users’ business where users’ team will have all the information that they need at their fingertips such as past orders, contact information, proposal details and social information whenever users’ team has any interaction with a lead or a customer making users’ sales team more efficient than ever before. LeadMaster CRM offers features such as Lead Management, Sales Management,…

Bottom Line

LeadMaster’s CRM Solution provides powerful features, scalability and short Learning Curve to dramatically streamline users’ sales and customer management processes.

7.7
Editor Rating
8.8
Aggregated User Rating
1 rating
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LeadMaster’s CRM

48

Pipeliner CRM

Pipeliner is a sales automation solution with a robust built-in CRM infrastructure to ensure that stakeholders–from sales teams to board members–can follow and track the company’s entire sales process. With this tool sales process can run on autopilot as Pipeliner will be organizing sales data to qualify leads. The software can effectively handle all complex sales activities of small and mid-sized businesses. Pipeliner CRM is instant intelligence, visualized – it is designed to empower sales professionals. The app uses a visual and intuitive interface to focus a sales team on productivity and effectiveness – providing a precise and empowering Navigator,…

Bottom Line

Pipeliner CRM has made opportunity management visual and intuitive, fast, efficient and truly effective.

8.0
Editor Rating
9.1
Aggregated User Rating
1 rating
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Pipeliner CRM

Pipeline-Velocity

49

Infor CRM

Infor CRM is an award-winning, state-of-the-art technology solution that enables businesses to fully optimize the value of their most important corporate asset— customer data. Infor CRM’s exceptional usability and versatile configuration capabilities allow rich, personalized user experiences, helping companies to ensure adoption and productivity. Infor CRM effectively addresses the need of every business to have a hub for commercial operations by enabling the creation of rich customer profiles, delivering total connectivity and integration, and empowering the mobile workforce. The application also provides robust data analytics and assessment of key performance indicators to allow business to attain a deeper understanding of…

Bottom Line

Infor CRM is an award-winning, state-of-the-art technology solution that enables businesses to fully optimize the value of their most important corporate asset— customer data and its exceptional usability and versatile configuration capabilities allow rich, personalized user experiences, helping companies to ensure adoption and productivity.

7.6
Editor Rating
9.2
Aggregated User Rating
1 rating
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Infor CRM

50

Pivotal CRM

Pivotal CRM is a fully featured cloud-hosted CRM designed to integrate, streamline and automate service and support requests with sales opportunities like up selling and cross-selling. Pivotal CRM is a complete service automation system that helps the user capture, manage, and quickly resolve customer service and support requests, without losing sight of up-selling and cross-selling opportunities. Flexible Pivotal CRM technology enables the user to rapidly and cost-effectively implement a system that automates even complex, unique service processes. It helps build, grow and drive a business forward with CRM that maps to the customers’ needs. Pivotal Sales is a complete Sales…

Bottom Line

Pivotal CRM is a fully featured cloud-hosted CRM designed to integrate, streamline and automate service and support requests with sales opportunities like up selling and cross-selling.

7.6
Editor Rating
9.1
Aggregated User Rating
1 rating
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Pivotal CRM

51

CRMnext

CRMNEXT is the top Cloud CRM software that ensures marketing strategies work effectively by using smart process automations to focus on improving sales. By using knowledge management software, cloud computing applications, customer relationship management case studies, social CRM tools and much more, CRMNEXT helps organizations to streamline brand communication by delivering consistent messages across departments. With CRMNEXT’s Digital CRM software for marketing, employees can track the progress and performance of various campaigns and ascertain which marketing strategies work, ensuring sustainable success. CRMNEXT’s marketing automation function also helps in creating custom documents and email templates, ensuring that user communication is consistent…

Bottom Line

CRMNEXT is the top Cloud CRM software that ensures marketing strategies work effectively by using smart process automations to focus on improving sales.

7.6
Editor Rating
8.9
Aggregated User Rating
1 rating
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CRMnext

52

Tour de Force CRM

Tour de Force is a customer relationship manager for B2B (business-to-business) sales organizations. Tour de Force, Inc. main goal is to provide an organization with the B2B CRM Software needed to maximize the efficiency and effectiveness of their Sales, Marketing, and Customer Service/Support teams. Unlike other systems, Tour de Force’s software solutions are highly configurable. Tour de Force was designed to provide the key functionality needed for companies in the B2B sales market with a focus on the Distribution and Manufacturing industries. Tour de Force currently integrates with over 40 ERP systems. This integration allows it to import accounts, contacts,…

Bottom Line

Tour de Force is a customer relationship manager for B2B (business-to-business) sales organizations whose main goal is to provide an organization with the B2B CRM Software needed to maximize the efficiency and effectiveness of their Sales, Marketing, and Customer Service/Support teams.

7.6
Editor Rating
9.1
Aggregated User Rating
1 rating
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Tour de Force CRM

 

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About The Author
imanuel