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webCRM
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webCRM

Overview
Synopsis

webCRM is a very configurable, easy to use and highly secure cloud based CRM system. It is an efficient and essential tool for sales teams, empowering them to sell more. It enables proactive account management and marketing – and through simplicity and clarity it leads to easier and faster results.

Category

CRM Software

Features

Customer Database
•Activities
•Email and shared calendar
•Mobile CRM
•Sales Pipeline Management

License

Proprietary Software

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1000 employees)

Support

Online Support, Phone Support, FAQ Knowledge base, Video Tutorials

Website
Company

webCRM

What is best?

•Activities
•Email and shared calendar
•Mobile CRM
•Sales Pipeline Management

What are the benefits?

•Lead Generation
•Events and surveys
•Customer Service
•Segmentation and analysis

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.8
8.8
Features & Functionality
7.7
8.5
Advanced Features
7.9
9.1
Integration
7.9
9.2
Performance
7.8
9.2
Customer Support
7.7
9.5
Implementation
9.5
Renew & Recommend
9.3
Bottom Line

webCRM ensures you never forget to call your customers and that you always follow up on all your opportunities with targeted activities and offers – before it’s too late.

7.8
Editor Rating
9.1
Aggregated User Rating
1 rating
You have rated this

webCRM gives you one place to organise all information related to your customer. In webCRM you can send, save, schedule, and synchronize emails and meetings. WebCRM’s mobile version allows you to create activities, make quotations and follow up on orders anywhere you like.

With webCRM’s Sales Pipeline Management you can quantify and track your sales opportunities, develop your pipeline and compare with budgets to make sure you build up your business. With webCRM, you can divide your newsletters and send relevant messages to various lead and customer groups. Manages the entire process of planning, invitation, collection of answers, and follows up in webCRM to get better results.

With the event tools in webCRM, you can organize the whole process from invitation to planning and follow-up. With webCRM’s analysis and segmentation tool, you can ensure that you follow up on events and surveys with sales calls, emails, text messages or any other targeted activity.

webCRM comes with a built-in support module, so that you can handle incoming tickets fast, consistently and preciously. Customer Service will have the insight to prioritise customer issues, and Sales will have a complete picture of customer requests to be able to re-sell more successfully.

The reporting function in webCRM helps you find and analyse across your system. It also allows you to segment your customers and leads in order to pin point your newsletters and sales activities. Give customers access to create, view and edit their data such as name and contact details. webCRM is flexible, because you can adapt fields, screens and layout to match your business and users.

You may like to read: Top Sales Force Automation Software and How to Select the Best Sales Force Automation Software for Your Business

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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