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Epicor CRM
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Epicor CRM

Overview
Synopsis

Epicor CRM system provides a 360-degree view of the entire customer, supplier, or partner relationship regardless of position in the customer lifecycle. The powerful Epicor CRM software helps you maximize your customer information and broaden the scope of your data to everyone within the organization and to stakeholders through contextual delivery of essential customer data to information workers, wherever it’s needed.

Category

CRM Software

Features

•Reach new customers while retaining existing customer communities
•Improve responsiveness driving increased customer retention
•Support a highly mobile sales force
•Automate marketing and messaging activities
•Simply Deliver tailor-made customer experiences
•Cross-functional business collaboration to increase customer service levels

License

Proprietary

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

What is best?

•Reach new customers while retaining existing customer communities
•Improve responsiveness driving increased customer retention
•Support a highly mobile sales force
•Automate marketing and messaging activities
•Simply Deliver tailor-made customer experiences

What are the benefits?

•Reach new customers while retaining existing customer communities
•Improve responsiveness driving increased customer retention
•Support a highly mobile sales force
•Automate marketing and messaging activities
•Simply Deliver tailor-made customer experiences

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.1
7.8
Features & Functionality
8.0
9.3
Advanced Features
8.0
7.0
Integration
8.2
9.2
Performance
8.2
9.2
Customer Support
8.1
7.0
Implementation
7.9
Renew & Recommend
8.7
Bottom Line

Epicor CRM system integrates applications such as marketing automation (MA), sales force automation (SFA), case management, and eCommerce applications.

8.1
Editor Rating
8.3
Aggregated User Rating
3 ratings
You have rated this

Epicor CRM system integrates applications such as marketing automation (MA), sales force automation (SFA), case management, and eCommerce applications. CRM software helps to reach new customers while retaining existing customer communities, improve responsiveness driving increased customer retention, support a highly mobile sales force, automate marketing and messaging activities, deliver tailor-made customer experiences, provide cross-functional business collaboration to increase customer service levels.

Epicor CRM system provides a 360-degree view of the entire customer, supplier, or partner relationship regardless of position in the customer lifecycle. The Epicor CRM software maximizes your customer information and broaden the scope of your data to everyone within the organization and to stakeholders through contextual delivery of essential customer data to information workers.

Leveraging the enhanced business collaboration capabilities within the Epicor ERP solution internal stakeholders can easily interact with each other or with external parties across the supply chain to deliver increased customer experiences.

The admin can enable sales representatives to access the Epicor CRM system directly from their mobile device using Epicor Mobile solutions, or Epicor Web access (EWA).

You may like to read: How to Select the Best CRM Software for Your Business, Top CRM Software, Free, Open Source CRM Software  and Best Practices for CRM Implementation.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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