NetSuite OneWorld

NetSuite CRM+ delivers true customer lifecycle management, from marketing and opportunity management, to order management, customer upsell, cross-sell, renewal, and customer service.

NetSuite can streamline lead-to-cash processes, elevates productivity across the organization with a 360-degree view of your customers, improves sales performance through forecasting, upsell and commission management and manage global sales and services organizations. Combining ecommerce, order management, inventory, CRM and financials, Suite Commerce enables businesses to deliver engaging and personalized online experiences on any device.

NetSuite’s CRM can integrate and automates sales processes, including opportunity management, quote and order management, sales forecasting, order management, fulfillment, and incentive compensation management.

This software automates the entire marketing process, with capabilities that include campaign and email management, lead reporting and analytics, website search engine optimization and landing page and form creation. They have many capabilities such as case and ticket management, customer portals, time tracking and knowledge management. NetSuite’s CRM solutions also allow companies to better manage their channel relationships with functions such a secure partner portal and analytics.

NetSuite OneWorld addresses the complex multinational and multicompany needs of midmarket organizations. It enables businesses to adjust for currency, taxation and legal compliance differences at the local level, with regional and global business consolidation and roll-up. NetSuite OneWorld Services Resource Planning (SRP) streamlines the complete services lifecycle from marketing to project management, service delivery, billing and revenue management.

NetSuite OneWorld provides real-time visibility across the user’s entire enterprise, enabling unprecedented access to financial, customer and business data worldwide. It provides multiple levels of consolidated reporting and enterprise-wide Key Performance Indicators (KPIs), displayed in real time on dashboards. NetSuite helps companies manage global operations including multiple currencies, taxation rules and reporting requirements across geographies and subsidiaries, while providing real-time financial consolidation and visibility.

You may like to read: How to Select the Best CRM Software for Your Business, Top CRM Software, Free, Open Source CRM Software and Best Practices for CRM Implementation.