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Freshsales
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Freshsales

Overview
Synopsis

With the Freshsales free CRM plan, your small team of up to 10 users can track leads from click to close, manage sales pipelines and customize Freshsales to adapt to your sales process.

Category

CRM Software

Features

•Email tracking
•Insightful email metrics
•Calendar sync
•Email-to-lead
•Click to call
•Automatically log calls
•Record calls
•Tasks & appointments
•In-depth customer insights
•Website and in-app tracking

License

Proprietary

Price

•Freemium, Subscription
•SPROUT: Free. Upto 10 users.
•BLOSSOM: $12/user/month billed annually, $15 month-to-month.
•GARDEN: $25/user/month billed annually, $29 month-to-month.
•ESTATE: $49/user/month - billed annually, $59 month-to-month.

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Website
Company

Freshsales

What is best?

•Email tracking
•Insightful email metrics
•Calendar sync
•Email-to-lead
•Click to call
•Automatically log calls
•Record calls
•Tasks & appointments

What are the benefits?

•Activity timeline
•Behavior-based segmentation
•Web-to-lead
•360° customer view
•Auto profile enrichment
•Appointments, tasks and notes
•Simple drag and drop navigation
•Email metrics

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
9.2
Features & Functionality
7.6
8.9
Advanced Features
7.6
9.0
Integration
7.6
9.1
Performance
7.6
8.8
Customer Support
7.6
9.1
Implementation
8.4
Renew & Recommend
8.4
Bottom Line

Freshsales is a free cloud-based CRM designed to support sales teams to communicate effectively using email tracking, in-app tracking, tasks & appointments with a 360° customer view.

7.6
Editor Rating
8.9
Aggregated User Rating
2 ratings
You have rated this

Freshsales is a free cloud-based CRM system that can track customer behaviour and progress of deals from start to finish. Some of the features include an email tracking system, calendar sync, click to call, tasks & appointments, 360° customer view and in-app tracking.

The 360° customer view allows the user to identify customer touchpoints whether it be a website, product, interactions or appointments from a single screen. The free plan also includes a built-in phone system allowing sales teams to make calls, automatically log incoming and outgoing calls, with an option to record and monitor them. The email feature allows you to forward and BCC mail from any mailbox, send mail with a 2-way email sync with access to insightful email analytics.

Freshsales visual pipeline gives you an insight to sales and leads across the board so that users can prioritize based on customer engagement patterns, with a simple drag and drop target navigation tool. The software automatically links contacts and accounts with their social and publicly listed information, without having to manually search and enter the contact.

Freshsales for Web is available in various coding formats including Javascript, Ruby, Java, PHP and Python. Once installed the various coding formats capture site visitors and group them based on engagement, making it easier to identify and focus on ranking leads by characteristics and behaviour.

The tasks and appointments app gives users the option to schedule appointments with customers, collaborate with team members, make notes against each contact as well as manage and share files. Freshsales software is designed to be easy to setup and use, requiring minimal customization.

You may like to read: How to Select the Best CRM Software for Your Business, Top CRM Software, Free, Open Source CRM Software  and Best Practices for CRM Implementation.

Freshsales Features

  • Leads
  • Event
  • Tracking
  • Phone
  • Email
  • Reports
  • Workflows
  • Mobile
  • Integrations
  • Contact Management
  • Pipeline Management
  • Built-in Phone
  • Lead Scoring
  • Basic Reporting
  • Territories and Lead assignment
  • Advanced CRM customization
  • Reports Dashboard
  • Smartforms and event trackin

Freshsales Pricing

BLOSSOM Perfect for small teams

$ 1 2 user/month, billed annually

    GARDEN Ideal for growing teams

    $ 2 5 user/month, billed annually

      ESTATE Best value for large teams

      $ 4 9 user/month, billed annually

        FOREST Made for enterprises

        $ 7 9 user/month, billed annually
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