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CRMnext
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CRMnext

Overview
Synopsis

CRMNEXT is the top Cloud CRM software that ensures marketing strategies work effectively by using smart process automations to focus on improving sales. By using knowledge management software, cloud computing applications, customer relationship management case studies, social CRM tools and much more, CRMNEXT helps organizations to streamline brand communication by delivering consistent messages across departments.

Category

Opportunity Management Software

Features

• Case Capture & Case Allocation
• Call Center Scripts & Call Center Management
• Approvals & Workflows
• Auto replies & Templates
• Knowledge Management
• Feedback Management & Partner Servicing
• Reporting & Analytics & CRMNEXTssp 2.0
• Cross channel & device reach

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

CRMnext

What is best?

• Whitespace Analysis & Automated allocation
• Machine Learning & Seamless Integration
• Activities & calendar scheduling
• Custom reporting & Reports & dashboards
• Social & Sales performance
• Qualification scripts & Call scripts
• Campaign ROI analysis & Frequency Scoring
• Gather intelligence on losses to competitors, capture intel on competitor wallet share, and generate on-demand reports to pinpoint issues and adjust strategies in real-time.
• Capture cases from multiple channels – email, SMS, social media, mobile, online, in-person and more – on a single, unified platform.
• Automatically assign leads to service reps depending on domain expertise and availability.

What are the benefits?

• Enables to accurately quantify the number of leads generated from a campaign by merging or deleting duplicate records.
• Segregate leads and contacts based on key features and demographics.
• Helps in getting actionable insights into the campaign performance with dashboards and reports.
• Helps in tracking purchases from the organization for all customers and also recording details of competing products.
• Helps in mapping complete marketing processes with automation and approvals.
• Helps in sending well crafted communications to the customers across all touch points.
• Helps in monitoring leads created through campaigns from inception to successful conversion.
• Design and create quotations using standard and easy-to-use templates.
• Make personalized offers available at the right time, at all customer touch points to increase conversion rates.
• Create smart, optimized processes with bi-directional integrations leveraging existing critical business systems.
• Create smart business rules with a simple user interface to manage complex eligibility criteria, offer presentation, approvals, and assignments.
• Get accurate forecasts based on current pipeline and previous trends.
• Boost sales effectiveness with call scripts, knowledge bases, and real-time system-driven help.
• Provide enhanced training for sales teams to keep them up-to-date with the latest industry developments and trends.
• Unify all the members in the sales, pre-sales and other support teams through shared calendars.
• Create customized reports through a simple user interface to get the BI information that matters most to your organization.
• Monitor brand mentions on social media to capture leads, and gauge brand sentiment.
• Personalize your day with the information you need most into a single view.
• Set goals and incentives, track and monitor team member performance, and automate reminders and escalations to ensure that targets are always met.

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
Features & Functionality
7.6
Advanced Features
7.6
Integration
7.6
Performance
7.6
Customer Support
7.6
Implementation
Renew & Recommend
Bottom Line

CRMNEXT is the top Cloud CRM software that ensures marketing strategies work effectively by using smart process automations to focus on improving sales.

7.6
Editor Rating
Aggregated User Rating
You have rated this

CRMNEXT is the top Cloud CRM software that ensures marketing strategies work effectively by using smart process automations to focus on improving sales. By using knowledge management software, cloud computing applications, customer relationship management case studies, social CRM tools and much more, CRMNEXT helps organizations to streamline brand communication by delivering consistent messages across departments. With CRMNEXT’s Digital CRM software for marketing, employees can track the progress and performance of various campaigns and ascertain which marketing strategies work, ensuring sustainable success. CRMNEXT’s marketing automation function also helps in creating custom documents and email templates, ensuring that user communication is consistent with the brand identity. With CRMNEXT’s marketing automation software, organizations can increase their lead qualification rate by spending on campaigns that work in the true sense. CRMNEXT’s cloud Sales CRM solutions have helped businesses map their sales growth trajectory upwards every time through in built sales nuggets, CRMNEXT’s Digital Sales CRM Software has trained sales professional to handle prospect interaction, thus increasing their morale and motivation.. Also, with advanced sales pipeline capabilities, CRMNEXT Cloud CRM software helps in allocating leads to the right sales member, thereby increasing chances of conversions. CRMNEXT’s Trinity Cross Sell Modeler feature analyzes customer buying behavior from data lying within or outside enterprise systems to generate relevant, contextual, personalized offers to deliver the right message, on the right channel, at the right time. CRMNEXT's Cloud CRM for sales allows the user to automate their sales process, which increases sales cycle, without being pushy and irritating. CRMNEXT’s Digital CRM for sales helps the user to monitor defined keywords on social posts. It helps the users’ sales executive gain valuable insights into prospect sentiment, take advantage of mutual connections and act quickly or even go ahead to create opportunities. CRMNEXT’s Digital CRM for sales helps build sales force competency and upgrade their interpersonal skills by conducting online sales trainings. Implementing a feedback mechanism to capture prospect feedback is super easy. CRMNEXT’s Digital CRM for sales helps the user to run personalized campaigns designed to attract prospects and increase conversions. It helps to get accurate reports on whether the campaigns are bringing in worthwhile returns.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
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