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SAP Digital CRM
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SAP Digital CRM

Overview
Synopsis

SAP Digital CRM can get up and running in minutes, and start making every sales and service engagement a personal connection.

Category

CRM Software

Features

•Account and contact management
•Lead and opportunity management
•Activity management
•Products and pricing
•Planning and forecasting
•E-mail ticket management
•E-mail campaign automation and lead scoring
•Powerful analytics and dashboards

License

Proprietary Software

Price

•EUR 21.00 per user / month

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 Enterprise (>1000 employees)

Company

SAP Digital CRM

What is best?

•Account and contact management
•Lead and opportunity management
•Activity management
•Products and pricing
•Planning and forecasting
•E-mail ticket management

What are the benefits?

•Keep your team plugged in to the information they need to close more deals
•Find your next customers and keep the current ones coming back for more
•Drive customer satisfaction by responding quickly, and with a personal touch
•Gain actionable insight with dashboards and reports

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.7
9.3
Features & Functionality
8.5
8.6
Advanced Features
8.6
8.8
Integration
8.7
8.8
Performance
8.5
8.9
Customer Support
8.6
8.1
Implementation
7.6
Renew & Recommend
8.8
Bottom Line

SAP Digital CRM brings together sales, service, and marketing to give your team a complete customer engagement solution.

8.6
Editor Rating
8.8
Aggregated User Rating
2 ratings
You have rated this

SAP is a simple and effective solution that allows users to track all their customer interactions in one place to give their team the insights they need to form powerful, personal connections that drive customer engagementIt allows them to increase communication within their team by using built-in collaboration tools, so they can shorten sales cycles and engage customers more responsively and effectively.

Businesses can get started quickly and simply with in-product tutorials that walk them through every step, from importing contacts to creating powerful dashboards and reports. Every time a user’s team members log on, they start the day with their personal homepage. Upcoming appointments and calls, pipeline, forecast, deals won, to-do list – it’s all there in one user-friendly view.

Team feed makes it easy to share the latest intelligence on accounts, what sales strategies are working, and which contacts can help seal the deal.Nothing’s worse for customers than dealing with a business that treats them like a stranger. And nothing will surprise and delight a business’s customers more than when their representatives get back to them promptly, with the information and assistance they need.

When it’s time to get the message out, users need to make sure their message is making it into the right hands and that they are ready to respond when a prospect shows interest. It allows them to create targeted e-mail campaigns, score their leads, and measure campaign effectiveness – all from a single platform.It gives team access to real-time analytics anytime, anywhere with out-of-the-box reports powered by the SAP HANA platform. It’s easy for team members to customize reports and data visualizations, and create personalized dashboards for their most critical data.

You may like to read: How to Select the Best CRM Software for Your Business, Top CRM Software, Free, Open Source CRM Software and Best Practices for CRM Implementation.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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