OpenText Enterprise Information Management solutions are a group of content management software that is used to manage content or unstructured data for large companies. OpenText simply helps you to manage the flow of information, on-premises or in the cloud. OpenText enables you to build your business in the digital age while having a critical insight on each and every aspect in your business. OpenText creates exceptional customer and employee experience through the Customer Experience Management system. Employees in your business will serve your customers in the required way through customer communications management and workforce optimization. The [...]

KPMG Nunwood helps clients rapidly improve, using best-in-class customer experience measurement, voice of the customer and NPS programmes. Powered by Fizz technology, we manage real-time feedback, pinpoint focus and co-ordinate action.Nunwood are specialists in feedback technology, journey mapping, customer experience measurement, NPS programmes and voice of the customer. Nunwood uses Fizz technology in their feedback system. This makes Nunwood to manage real time feedback, co-ordinate action and pinpoint focus. Nunwood goal is creating and planning joined up customer experience strategies by prioritizing investments and accelerating change. Nunwood plans [...]

Tenfold is an essential sales performance application for business workflow. This is through better relationship tracking, outbound calling and follow up task creation. Tenfold digs in your business and aggregates all data into a universal data layer that users can access in real time. Tenfold enables you to make quick responses and decisive actions to ensure customer satisfaction by allowing you to easily access unified view of previous communications, actions and engagements whenever you interact with a customer. With Tenfold agent-customer conversations are improved this is due to its integration with leading CRM platforms and phone systems. Tenfold is [...]

ClickSoftware is a popular solution for enterprise-level field service management companies. It works with field service businesses of all sizes and across verticals to help drive incremental and complete transformation in serving customers. ClickSoftware helps users in decision making, improving execution, and maximizing the potential of the workforce with the help of artificial intelligence and mathematical optimization. It’s a solution for enterprise-level field service management companies in nearly any industry. ClickSoftware covers businesses of all sizes and types. Regardless of the size or scale of your business, ClickSoftware enables its [...]

Genex insights is an integrated market research company that understands technology and research. It offers real research, value in real time. Genex insights are market research professionals who specialize in customer experience management, CX software, employee surveys and research technology. Genex insights brings together the right people and technology to help you gain valuable research into your industry, customers and stakeholders. Genex insights offers market research, customer experience management & CX software and stakeholder research. Market research helps your business develop better products and services. In addition, it helps you gain a [...]