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Oracle CX Platform
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Oracle CX Platform

Overview
Synopsis

The Oracle CX platform is a suite of cloud-based tools for CRM and sales, marketing, customer service, e-commerce and other tools, such as configure, price quote tools.

Category

Customer Experience Management Software

Features

• Marketing cloud
• Sales Cloud
• Service Cloud
• CPQ Cloud (Configure, price, and quote)
• Commerce cloud
• Loyalty cloud
• Engagement cloud
• Customer data management cloud
• Sales performance management cloud
• Social cloud
• CX cloud for midsize

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Oracle CX Platform

What is best?

• Marketing cloud
• Sales Cloud
• Service Cloud
• CPQ Cloud (Configure, price, and quote)
• Commerce cloud
• Loyalty cloud
• Engagement cloud
• Customer data management cloud

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.5
5.0
Features & Functionality
7.4
2.7
Advanced Features
7.6
4.9
Integration
7.4
Performance
7.5
Training
Customer Support
7.6
7.5
Implementation
Renew & Recommend
Bottom Line

The Oracle CX platform is a suite of cloud-based tools that help your business provide a consistent service to your customers.

7.5
Editor Rating
5.0
Aggregated User Rating
4 ratings
You have rated this

The Oracle CX platform is a suite of cloud-based tools for CRM and sales, marketing, customer service, e-commerce and other tools, such as configure, price quote tools. The CX cloud suite strategy has been to provide the most complete, broadest and deepest footprint to support a customer organization in delivering an end to end customer experience. Oracle CX Cloud apps are architected into an integrated platform that your customers can adopt in full or adopt in modular fashion. The Oracle CX platform helps you see more consistent service to your high value customers. The platform provides a set of prepackaged, out-of-the-box, standard best-practice industry solutions that are assembled for you in advance. The platform provides solutions for high tech and industrial manufacturing, financial services, consumer goods, and communications. Over the next year and beyond, there will be solutions for several additional industries.The Oracle Accelerated Buying Experience makes purchasing simple and fast. Customers can effortlessly purchase Oracle Cloud services with the click of a button. To enable this, Oracle is leveraging its SaaS applications, including Oracle Sales Cloud, Oracle Service Cloud, and Oracle CPQ Cloud.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
Renew & Recommend

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