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Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world.
Customer Engagement Platform
•Omnichannel Assisted Experience •Omnichannel Automated Experience •Actionable Insights •Communication and Messaging •Platform and Infrastructure •Video and Conferencing •Software-Defined Networking •Ethernet Switches •Access Control •Wireless Networks •Network Management •Partner and Service Provider Cloud Solutions
Contact For Pricing
Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)
What is best?
•Omnichannel Assisted Experience •Omnichannel Automated Experience •Actionable Insights •Communication and Messaging •Platform and Infrastructure •Video and Conferencing •Software-Defined Networking •Ethernet Switches
Aggregated User Rating
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Features & Functionality
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Avaya provides the most complete portfolio of software and services for multi-touch contact center and unified communications offered on premises, in the cloud, or a hybrid.
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Avaya is a global provider of business collaboration and communication solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. Avaya explores communications, conferencing, and infrastructure solutions that support real-time engagement by integrating voice, video, data, messaging, conferencing, mobility, and more.
As Avaya puts businesses ahead in a world of mobility, apps, social, and cloud, business workforce becomes more seamlessly connected and productivity increases. Customer satisfaction rises and innovation thrives. And as business grow, one can count on unrivaled scalability and flexibility to support every location, from small branches to corporate headquarters. Avaya is the right unified communications solution for your business.
Every business needs the benefits and unlimited potential of hot technologies right now there’s cloud computing, IoT, and BYOD—but keeping networks safe is paramount.
Avaya is providing innovative network security delivered via a broad portfolio. Avaya provides right communications networking solutions for business. Avaya Customer Experience Management is the discipline of treating customer relationships as assets, to transform your satisfied customers into loyal customers, and loyal customers into advocates.
To this end, Omni channel experience provides the right media at the right time, enabling persistent conversation and consistent experience via context. Enterprise-wide engagement puts customers at the heart of business, and through actionable insights agents and business professionals understand customer preferences. Avaya explores solutions for better customer experience management.
Avaya offers subscription services hosted in the cloud for high-performance video conferencing, voice over IP, unified communications, and remote collaboration. With each of these easy-to-use services, Companies can eliminate capital investment and gain the ability to scale the services to meet changing needs.
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