Doxim’s Customer Engagement Platform (CEP) is a modular suite of applications that help users build customer satisfaction and loyalty while cross-selling effectively during key moments in the customer lifecycle. Doxim gathers essential insights about users’ customers during every routine interaction from loan origination, to account opening, to service-related interactions in branch or over the phone. Then use these insights to make targeted, personalized product and service recommendations across all of users’ channels, increasing both customer satisfaction and revenue generation. Too often, untargeted client communications, disjointed service [...]
Interakt brings the various communication and interaction channels together, so users don’t have to integrate multiple services. Capturing new customers is essential for any business. Interakt comes with a whole suite of tools to let users capture visitors and convert them into paying customers. Getting new customers is one thing but engaging customers once they are on board is just as crucial. Interakt lets uses engage the existing customers so they always come back to the users.
Customer retention is one of the most indispensable tasks to take care of. With interakt’s superpowers the process is not only [...]
TapMango is an incredibly simple yet powerful customer retention and acquisition platform. TapMango is a state-of-the-art platform which delivers results. It engages users’ customers at the most critical points. It results in more repeat customers. It results in increased revenue. In the world of cutthroat competition, users’ customer loyalty is the top priority. And the easiest and most cost effective way to build that loyalty is through the users’ own Loyalty Program. TapMango provides users with all the tools users need to run a turn-key Loyalty Program on par with large retailers, including the users’ own branded Loyalty Cards. TapMango Loyalty [...]
RedPoint’s data-driven technology now aligns the users’ customer’s experience with these expectations, delivering users’ brand promise with high contextual relevance across all touchpoints. With RedPoint, users increase customer revenue, strengthen loyalty, enhance lifetime value, and lower the cost of interaction. RedPoint delivers world-class customer engagement and data management solutions that are consistently innovative, comprehensive and easy to use. RedPoint designs solutions that scale. Its products offer robust data management and customer engagement capabilities that are right-sized for a full range of organizations and industries.
Magentrix is a 3rd party app integrated to Salesforce or MS Dynamics CRM, that oughts to redefine collaboration by connecting communication, engagement and learning in one secure place. This company offers 3 types of products, each of them regarding different collaboration issues. The first one is Social Intranet, which enables employees to collaborate, manage information, organize resources and learn. It has a social profile and people directory, a live newsfeed, the possibility of creating teams and groups, and the buttons to like, comment and mark as favourite, and ask questions if workers have queries. Then, there is a cloud mass storage, a diverse [...]
WalkMe is a cloud based Enterprise Class Guidance and Engagement Platform. The context-intelligent platform guides users and drives them to action within any online experience. The Platform anticipates user needs and provides help exactly when and where they need it. WalkMe also drives users to action by highlighting new features and recommending relevant high-value offerings. WalkMe is a game-changing platform that instantly simplifies the online user experience. WalkMe helps marketing and product managers boost user adoption and increase revenue by providing an engaging, effortless and personalized online experience. WalkMe helps product managers [...]
Aurea CX Platform enables leading companies to modernize, automate, and monitor their back office by bridging legacy SOA solutions to modern micro-service and container-based architectures. Aurea CX Platform combines three major enterprise infrastructure solutions to unleash the best in customer experience. Together, they deliver comprehensive capabilities for enterprise service bus messaging, business process management, and automated system monitoring – plus an Enterprise Edition visual design environment to model and build transformational customer experience applications. Aurea CX Platform is divided in to three solutions, the CX Process, CX [...]
Pega Marketing is the next step in the evolution of the customer engagement platform. Integrating sophisticated customer analytics and business rules in real time, Pega constantly evaluates the context of each customer interaction and recommends the most relevant offer, content, channel and action to take. With Pega, users can build deeper connections with customers, moving beyond segmentation campaigns to a focus on customer experience management across all channels.
Pega provides an always-on, digital customer brain. Pega Marketing lets the users deliver on the promise of personalized customer engagement. By analyzing [...]