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1
Astute Solutions
 
2
TouchCommerce
 
3
LivePerson
 
4
Chirpify
 
5
LiveChat
 
6
Avaya
 
7
Revation’s LinkLive
 
8
Parature
 
9
Vivocha
 
10
BoldChat
 
11
Pega
 
12
Aurea CX Platform
 
13
Velaro
 
14
RedPoint
 
15
TapMango
 
16
Eudata
 
17
Interakt
 
18
WalkMe
 
19
Doxim
 
20
Magentrix
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Customer Engagement Platform
Most Recent
 
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July 1, 2017

Doxim

Doxim’s Customer Engagement Platform (CEP) is a modular suite of applications that help users build customer satisfaction and loyalty while cross-selling effectively during key moments in the customer lifecycle. Doxim gathers essential insights about users’ customers during every routine interaction from loan origination, to account opening, to service-related interactions in branch or over the phone. Then use these insights to make targeted, personalized product and service recommendations across all of users’ channels, increasing both customer satisfaction and revenue generation. Too often, untargeted client communications, disjointed service [...]

6.5
 
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July 1, 2017

Interakt

Interakt brings the various communication and interaction channels together, so users don't have to integrate multiple services. Capturing new customers is essential for any business. Interakt comes with a whole suite of tools to let users capture visitors and convert them into paying customers. Getting new customers is one thing but engaging customers once they are on board is just as crucial. Interakt lets uses engage the existing customers so they always come back to the users.

Customer retention is one of the most indispensable tasks to take care of. With interakt's superpowers the process is not only simplified but [...]

7
 
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June 30, 2017

TapMango

TapMango is an incredibly simple yet powerful customer retention and acquisition platform. TapMango is a state-of-the-art platform which delivers results. It engages users’ customers at the most critical points. It results in more repeat customers. It results in increased revenue. In the world of cutthroat competition, users’ customer loyalty is the top priority. And the easiest and most cost effective way to build that loyalty is through the users’ own Loyalty Program. TapMango provides users with all the tools users need to run a turn-key Loyalty Program on par with large retailers, including the users’ own branded Loyalty Cards. TapMango Loyalty [...]

7.75
 
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June 30, 2017

RedPoint

RedPoint’s data-driven technology now aligns the users’ customer’s experience with these expectations, delivering users’ brand promise with high contextual relevance across all touchpoints. With RedPoint, users increase customer revenue, strengthen loyalty, enhance lifetime value, and lower the cost of interaction. RedPoint delivers world-class customer engagement and data management solutions that are consistently innovative, comprehensive and easy to use. RedPoint designs solutions that scale. Its products offer robust data management and customer engagement capabilities that are right-sized for a full range of organizations and industries.

9
 
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June 30, 2017

Magentrix

Magentrix is a 3rd party app integrated to Salesforce or MS Dynamics CRM, that oughts to redefine collaboration by connecting communication, engagement and learning in one secure place. This company offers 3 types of products, each of them regarding different collaboration issues. The first one is Social Intranet, which enables employees to collaborate, manage information, organize resources and learn. It has a social profile and people directory, a live newsfeed, the possibility of creating teams and groups, and the buttons to like, comment and mark as favourite, and ask questions if workers have queries. Then, there is a cloud mass storage, a diverse [...]

4.75
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