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Genex

Overview
Synopsis

Genex insights is an integrated market research company that understands technology and research. It offers real research, value in real time.

Category

Customer Experience Management Software

Features

• Market research
• Customer experience Management and CX software
• Stakeholder research

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Genex

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.7
6.9
Features & Functionality
7.6
8.5
Advanced Features
7.7
8.5
Integration
7.5
Performance
7.6
Training
Customer Support
7.5
Implementation
Renew & Recommend
Bottom Line

Genex insights is a company that offers customer experience management & CX software that will help you to understand your customers better.

7.6
Editor Rating
8.0
Aggregated User Rating
2 ratings
You have rated this

Genex insights is an integrated market research company that understands technology and research. It offers real research, value in real time. Genex insights are market research professionals who specialize in customer experience management, CX software, employee surveys and research technology. Genex insights brings together the right people and technology to help you gain valuable research into your industry, customers and stakeholders. Genex insights offers market research, customer experience management & CX software and stakeholder research. Market research helps your business develop better products and services. In addition, it helps you gain a more accurate and deeper understanding of the kind of customers that you serve, the industry that your business is part of and the kind of people you work with. It does this through market segmentation, market sizing, feasibility testing, price testing, conjoint analysis and Ad testing. Customer experience management & CX software will help you to understand your customers better by customer segmentation, customer journey maps, case and escalation management, predictive customer analytics, loyalty modelling and customer satisfaction. Stakeholder research on the other hand will help keep your business moving forward by helping you tap into valuable feedback from internal stakeholders using employee engagement models, employee surveys, staff loyalty, exit surveys, post event surveys and partner surveys. Genex insights brings together the right people and technology to help you gain valuable insights into industries, customers and stakeholders. It has a class leading technology that allows you to sample your data survey on any channel in real time and focus on the right activities in your business to drive real change using our proprietary data model. Genex insights works to ensure that you get all the information you need to make informed business decisions.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
Renew & Recommend

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