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OpenText Experience Suite
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OpenText Experience Suite

Overview
Synopsis

The OpenText Experience Suite offers a set of applications and add-on products that focus on delivering a personalized content and engaging interactions along a continuous customer journey. The OpenText Experience Suite Platform is uniquely designed as an integrated set of Experience Suite Applications to bring together the critical capabilities that drive higher customer satisfaction and better customer engagement.

Category

Customer Experience Management Software

Features

• Customer experience management
• Business process management
• Business network
• Enterprise content management
• Discovery
• Analytics

License

Proprietary

Price

• Personal – free
• Team - $5/user/month
• Business - $10/user/month
• Enterprise - $30/user/month

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)

Company

OpenText Experience Suite

What is best?

• Customer experience management
• Business process management
• Business network
• Enterprise content management

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.5
Features & Functionality
7.6
Advanced Features
7.4
Integration
7.6
8.3
Performance
7.5
7.8
Training
7.6
Customer Support
7.4
Implementation
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Bottom Line

OpenText Enterprise Information Management solutions are a group of content management software that is used to manage content or unstructured data for large companies

7.5
Editor Rating
7.9
Aggregated User Rating
1 rating
You have rated this

OpenText Enterprise Information Management solutions are a group of content management software that is used to manage content or unstructured data for large companies. OpenText simply helps you to manage the flow of information, on-premises or in the cloud. OpenText enables you to build your business in the digital age while having a critical insight on each and every aspect in your business. OpenText creates exceptional customer and employee experience through the Customer Experience Management system. Employees in your business will serve your customers in the required way through customer communications management and workforce optimization. The content experience management also includes the digital asset management, web content management and experience analytics. OpenText improves your business network by facilitating secure, efficient and compliant exchange of information. Improving your business network requires supply chain automation, fax solutions, notifications, B2B managed services and B2Bintegration. All these are available in OpenText. OpenText boosts and transforms content for productivity of your business through the enterprise content management system. OpenText enables management of business through the business process management system. The management of business’s process is by intelligently automating and orchestrating your business and case processes. As OpenText enables you to build your business in the digital age by providing information management solutions, it will also help you discover what matters most and is relevant to your business. By discovering what matters and is relevant to the business, you will be able to search, extract, classify, review and analyze content across the entire enterprise. OpenText also enables delivering of BI and analytics for the data driven decisions.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
Renew & Recommend

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