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SAS Customer Experience Management
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SAS Customer Experience Management

Overview
Synopsis

Customer Experience Management Solutions from SAS includes SAS Intelligent Advertising for Publishers , SAS Marketing Automation ,SAS Marketing Optimization and SAS Real-Time Decision Manager.

Category

Customer Experience Management Software

Features

•Creating consistent brand experiences across channels
•Integrating channel and brand experiences
•Consolidating data into a single view of the customer
•Create and maintain complete customer profiles

License

Proprietary

Price

Contact for pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

What is best?

•Creating consistent brand experiences across channels
•Integrating channel and brand experiences
•Consolidating data into a single view of the customer
•Create and maintain complete customer profiles

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.5
8.7
Features & Functionality
8.3
9.2
Advanced Features
8.4
8.5
Integration
8.4
Performance
8.5
Training
Customer Support
8.3
Implementation
Renew & Recommend
Bottom Line

SAS Intelligent Advertising for Publishers Gain complete control over your online advertising and make ad server processes more efficient.

8.4
Editor Rating
8.8
Aggregated User Rating
1 rating
You have rated this

Customer Experience Management Solutions from SAS includes SAS Intelligent Advertising for Publishers , SAS Marketing Automation ,SAS Marketing Optimization and SAS Real-Time Decision Manager.

SAS Intelligent Advertising for Publishers Gain complete control over your online advertising and make ad server processes more efficient. SAS Marketing Automation Get more campaigns out the door in an automated, trackable and highly repeatable fashion. SAS Marketing Optimization Make the most of each customer contact by determining how business variables will affect outcomes. SAS Real-Time Decision Manager Deliver highly relevant, interactive offers based on automated analytical techniques. Creating consistent brand experiences across channels. While customers may be willing to accept different service levels from different channels, they expect your brand value proposition to remain consistent. But channel proliferation makes it difficult to ensure such consistency across all channels. Integrating channel and brand experiences. An integrated channel experience is highly desirable, but hard to achieve. Technology, legacy processes and organizational territorialism can all be barriers.

 

 

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
Renew & Recommend

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