Review

NGDATA Lily Enterprise

Overview

Synopsis

NGDATA Lily Enterprise gives you individualized customer intelligence to communicate with a completely customer-centric approach. You can deliver greater impact and results, build a data-aware organization by bringing analytics to a much larger set of users, and offer faster time to value.

Category

Customer Experience Management Software

Features

•Increase your targeting precision and acquire new high value customers.
•Increase your cross-sell and up-sell rates through
•Improve customer satisfaction and increase efficiency
•Extend the customer lifetime of your valued customers
•Support partner programs or personalize the customer experience

License

Proprietary

Price

Contact for pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)

What is best?

PAT Rating™

Editor Rating

Aggregated User Rating

Rate Here

Ease of use

9.2

4.4

Features & Functionality

9.4

8.9

Advanced Features

9.3

5.9

Integration

9.4

6.2

Performance

9.2

2.8

Training

4.1

Customer Support

9.3

2.9

Implementation

0.9

Renew & Recommend

0.4

Bottom Line

NGDATA’s Lily Enterprise is the customer experience management solution that finds insights and executes on them, bridging the gap between the worlds of data and business, enabling you to deliver timely, relevant, contextually-aware, and personalized offers and experiences that your customers embrace.

9.3

Editor Rating

4.1

Aggregated User Rating

2 ratings

You have rated this

Having Lily Customer DNA available in real-time enables you to use next-best-action and -offer recommendations, detect channel preferences of every customer, and build truly omni-channel customer profiles. It can be used to engage with customers during the full customer life cycle – from acquisition of new customers, increasing the share of wallet of existing customers through up-selling and cross-selling, to retention and avoiding churn.

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