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Confirmit Horizons is a flexible, multi-channel software platform for Customer Experience, Voice of the Employee, and Market Research programs. It provides you with a one-stop, feature-rich solution to gain maximum value and insight from all your feedback and research projects
Category
Social Media Analytics Software
Features
• Reporting and analysis • Survey design • Data and feedback collection • Alerts management • Text analytics
License
Proprietary
Price
Contact for Pricing
Pricing
Subscription
Free Trial
Available
Users Size
Small (<50 employees), Medium (50 to 1000 Enterprise (>1000 employees)
Company
Integrasco
What is best?
• Reporting and analysis • Survey design • Data and feedback collection • Alerts management • Text analytics • Social media
What are the benefits?
• Use any single or combination of channels to capture responses, maximizing response rates and insight. • Harness the power of mobile to access hard-to-reach audiences. • Create at-a-glance dashboards or in-depth customized reports and deliver them automatically. • Build and run panels that deliver positive experiences to your panelists • Unlock the insight within unstructured data • Run feedback and research programs, knowing you’re supported by world class technology.
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.5
8.9
Features & Functionality
8.3
8.9
Advanced Features
8.4
9.2
Integration
8.3
9.1
Performance
8.5
9.1
Customer Support
8.4
9.5
Implementation
9.1
Renew & Recommend
9.7
Bottom Line
Confirmit’s range of mobile solutions enable you to capture insights in the moment, through a wide range of mobile devices, adding a new dimension to your feedback and research programs.
8.4
Editor Rating
9.2
Aggregated User Rating
6 ratings
You have rated this
Confirmit Horizons is a flexible, multi-channel software platform for Customer Experience, Voice of the Employee, and Market Research programs. It provides you with a one-stop, feature-rich solution to gain maximum value and insight from all your feedback and research projects. With Confirmit Horizons, you are able to uncover richer insights, so you can make smarter decisions and execute faster reactions.
Confirmit’s reporting is extremely flexible and can be customized, analyzed, and visualized in virtually any way you can imagine. It provides real-time insights regardless of the channels you use to gather feedback or research data.With Confirmit’s text and social analytics solutions, you can gain insight into what is being said about your business. Then, analyze the sentiment for the categories that suit your business, receive timely alerts, and align those insights with key customer metrics.
Multi-channel software platform that provides businesses with a one-stop, feature rich solution
Company size
Enterprise (>1001)
User Role
Super User
User Industry
Computer
Rating
Ease of use8.2
Features & Functionality8.2
Advanced Features8.3
Integration8.2
Performance8.2
Implementation8.2
ADDITIONAL INFORMATION Confirmit Horizons is a multi-channel software platform that provides businesses with a one-stop, feature rich solution. This is done to mainly get maximum value and insight from all feedback including research projects. Confirmit horizons is very flexible. It ensures that your company gets an end-t-end management of voice customer programs, vice of employee programs and market research projects. With confirmit horizons, businesses are able to make smart decisions through richer customer insights.
Multi-channel software platform that provides businesses with a one-stop, feature rich solution
Enterprise (>1001)
Super User
Computer
ADDITIONAL INFORMATION
Confirmit Horizons is a multi-channel software platform that provides businesses with a one-stop, feature rich solution. This is done to mainly get maximum value and insight from all feedback including research projects. Confirmit horizons is very flexible. It ensures that your company gets an end-t-end management of voice customer programs, vice of employee programs and market research projects. With confirmit horizons, businesses are able to make smart decisions through richer customer insights.