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Text2data offers text analytics SaaS services like in-depth analysis, social media/ survey data and cloud computing. Text2data offers features such as sentiment analysis API, Twitter sentiment engine, user classification models (self-trained)
• Analyze in-house documents, emails, CRM or verbatim comments
• Track customer satisfaction
• Analyze sentiment to your or your competitor's products
• Analyze user's comments to predict the trends
• Deliver Restful API supporting popular industry-standard formats: JSON, XML
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Text2data keeps track of emails, social media and free-text survey and extracting useful customer experience information from it.
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Text2data offers text analytics SaaS services like in-depth analysis, social media/ survey data and cloud computing. Text2data offers features such as sentiment analysis API, Twitter sentiment engine, user classification models (self-trained), excel add-In (one seat), email support and SLA up-time guarantee.
Text2data’s In-depth Analysis lets users analyze in-house documents, emails, CRM or verbatim comments, track customer satisfaction, train document classification models with your own data, to achieve up to 90% accuracy, implement content driven events in your organization and set-up early warning and response triggers.
Text2data’s Social Media/ Survey data lets users analyze sentiment to the user or user’s competitor's products, analyze user's comments to predict the trends, validate NPS scores with the data gathered from on-line surveys, build powerful dashboards and reporting systems to track KPI's almost in real-time and stay a step ahead of user’s competitors.
Text2data’s Cloud computing uses cloud services to deliver robust services to your organization, ensures automated, scalable and secure platform, delivers Restful API supporting popular industry-standard formats like JSON and XML, provides full SLA if required and users can focus on their business while Text2data do the work.
Text2data's real-time Sentiment Analysis API enables users to analyze sentiment of any text based content through a scalable and secure RESTful API service. Text2data's real-time Sentiment analysis is based on Natural Language Processing (NLP) engine that can be easily extended with user-specific custom model classifiers.
The system also contains specially prepared classification models for Twitter and other social media content, trained on billions of manually verified entries.
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