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Text2data
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Text2data

Overview
Synopsis

Text2data offers text analytics SaaS services like in-depth analysis, social media/ survey data and cloud computing. Text2data offers features such as sentiment analysis API, Twitter sentiment engine, user classification models (self-trained)

Category

Text Analytics Software

Features

• Sentiment analysis
• Text summarization
• Document classification
• Entity extraction
• Themes discovery
• Keyword analysis
• Citation detection
• Slang detection

License

Proprietary

Price

• Explorer - £4.9, £0.00049 per call
• Basic - £39 /mo., £0.0008 per call
• Enterprise - £139 /mo., £0.0005 per call
• Custom - per request

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)

Company

Text2data

What is best?

• Sentiment analysis
• Text summarization
• Document classification
• Entity extraction
• Themes discovery
• Keyword analysis

What are the benefits?

• Analyze in-house documents, emails, CRM or verbatim comments
• Track customer satisfaction
• Analyze sentiment to your or your competitor's products
• Analyze user's comments to predict the trends
• Deliver Restful API supporting popular industry-standard formats: JSON, XML

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.7
6.5
Features & Functionality
7.6
7.2
Advanced Features
7.6
5.6
Integration
7.8
5.8
Performance
7.8
2.9
Customer Support
7.7
6.2
Implementation
5.0
Renew & Recommend
4.9
Bottom Line

Text2data keeps track of emails, social media and free-text survey and extracting useful customer experience information from it.

7.7
Editor Rating
5.5
Aggregated User Rating
5 ratings
You have rated this

Text2data offers text analytics SaaS services like in-depth analysis, social media/ survey data and cloud computing. Text2data offers features such as sentiment analysis API, Twitter sentiment engine, user classification models (self-trained), excel add-In (one seat), email support and SLA up-time guarantee.

Text2data’s In-depth Analysis lets users analyze in-house documents, emails, CRM or verbatim comments, track customer satisfaction, train document classification models with your own data, to achieve up to 90% accuracy, implement content driven events in your organization and set-up early warning and response triggers.

Text2data’s Social Media/ Survey data lets users analyze sentiment to the user or user’s competitor's products, analyze user's comments to predict the trends, validate NPS scores with the data gathered from on-line surveys, build powerful dashboards and reporting systems to track KPI's almost in real-time and stay a step ahead of user’s competitors.

Text2data’s Cloud computing uses cloud services to deliver robust services to your organization, ensures automated, scalable and secure platform, delivers Restful API supporting popular industry-standard formats like JSON and XML, provides full SLA if required and users can focus on their business while Text2data do the work.

Text2data's real-time Sentiment Analysis API enables users to analyze sentiment of any text based content through a scalable and secure RESTful API service. Text2data's real-time Sentiment analysis is based on Natural Language Processing (NLP) engine that can be easily extended with user-specific custom model classifiers.

The system also contains specially prepared classification models for Twitter and other social media content, trained on billions of manually verified entries.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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