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Top 11 Customer Churn, Renew, Upsell, Cross Sell Software Tools
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Top 11 Customer Churn, Renew, Upsell, Cross Sell Software Tools

Top 11 Customer Churn, Renew, Upsell, Cross Sell Software Tools
5 (100%) 36 ratings

One of the application of Predictive Analytics is to identify which of the customers are going to churn, renew, upsell, and cross sell.

Predictive Analytics helps in detecting the customers who are about to abandon, the real value of the potential loss and helps in delivering a retention plans in order to reduce or avoid their churn.

Predictive Analytics helps in customer upsell opportunity by identifying which customers are likely to buy premium priced products. In upsell opportunity customer buys more expensive versions of existing products.

Predictive Analytics helps in customer cross sell opportunity by identifying which customers are likely to buy additional products. In cross sell customer buys products in different categories other than they already have.

What are the Top Customer Churn, Renew, Upsell, Cross Sell Software Tools: Adobe Target, Google AI Platform, Infer, PROS, Alteryx Analytics, Marketo Engage, Dataiku DSS, RapidMiner Studio, KNIME Analytics Platform, Gainsight, Planhat are some of the top customer churn, renew, upsell, cross sell software tools.

Top Customer Churn, Renew, Upsell, Cross Sell Software Tools

Adobe Target, Google AI Platform, Infer, PROS, Alteryx Analytics, Marketo Engage, Dataiku DSS, RapidMiner Studio, KNIME Analytics Platform, Gainsight, Planhat are some of the top customer churn, renew, upsell, cross sell software tools.

Customer Churn, Renew, Upsell, Cross Sell Software Tools
PAT Index™
 
 
 
 
Alteryx Analytics
 
 
 
RapidMiner
 
 
 
 
1

Adobe Target

Adobe
Adobe

Adobe Marketing Cloud gives customers a complete set of analytics, social, advertising, targeting and web experience management solutions and a real-time dashboard that brings together everything that users need to know about their marketing campaigns. Adobe Target is a complete optimization solution that allows data-driven marketers to experiment and create high-converting personalized experiences. Adobe Target is a personalization solution that makes it easy to identify users’ best content through tests that are easy to execute. Therefore, they can deliver the right experience to the right customer. With a simple interface and access to best practices, they can quickly create A/B…

Overview
Features

A/B testing
Automated personalization
Mobile optimization
Targeted recommendations
Profiles and audiences
Multivariate testing
Search-driven merchandising
Marketer-driven targeting
Analytics-enhanced reporting
Adobe Target services

Price

Marketing Cloud for teams
Single App plan: US$29.99/mo per license
All Apps plan: US$69.99/mo per license

Website
Demo
Bottom Line

Adobe Target engage and convert more by testing to improve every stage of the customer journey.Deliver relevant, engaging experiences across all digital interactions using any data source.Test and personalize the app experience based on user behavior and mobile context.

8.9
Editor Rating
8.6
Aggregated User Rating
8 ratings
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Adobe Target

2

Google AI Platform

Google AI Platform

AI Platform makes it easy for machine learning developers, data scientists, and data engineers to take their ML projects from ideation to production and deployment, quickly and cost-effectively. From data engineering to “no lock-in” flexibility, AI Platform’s integrated tool chain helps you build and run your own machine learning applications. AI Platform supports Kubeflow, Google’s open-source platform, which lets you build portable ML pipelines that you can run on-premises or on Google Cloud without significant code changes. And you’ll have access to cutting-edge Google AI technology like TensorFlow, TPUs, and TFX tools as you deploy your AI applications to production.…

Overview
Features

• Cloud-based Machine Learning
• Customer Sentiment Analysis
• Spam Detection
• Recommendation Systems
• Sentiment Analysis
• Purchase Prediction

Price

Contact for Pricing

What is best?

• Cloud-based Machine Learning
• Customer Sentiment Analysis
• Spam Detection

What are the benefits?

•State-of-the-art security system
•Convenient pricing scheme
•Long-term use guaranteed

Bottom Line

Prediction API can integrate with Google App Engine, and the RESTful API is available through libraries for many popular languages, such as Python, JavaScript and .NET.

9.5
Editor Rating
8.0
Aggregated User Rating
15 ratings
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Google AI Platform

3

Infer

Infer is a predictive and analysis tool target for marketing activities. The software enables users to identify target market and potential customers who are likely to convert to real customers of the company. The software makes of use of machine learning algorithms and data analysis technique coupled with machine learning and predictive intelligence, to get its work done. The software delivers accurate results to find and target potential customers. The software is fast and efficient. The software follows some steps before delivering final results. Infer collects data already available inside the organization. It collects data from organizations systems, marketing automation…

Overview
Features

•Predict potential customers
•Collects data from all possible sources
•Makes use of machine learning intelligence

Price

Contact for price

What is best?

•Predict potential customers
•Collects data from all possible sources
•Makes use of machine learning intelligence

What are the benefits?

•Predictive Fit Modeling
•Multiple Models
•Link all data from CRM & Marketing Automation systems

Bottom Line

Infer brings innovation and expertise from consumer search giants to help scale your business to new heights.

7.5
Editor Rating
6.7
Aggregated User Rating
2 ratings
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Infer

4

PROS

PROS offers cloud solutions to help accelerate sales, formulate winning pricing strategies and align product, demand and availability. PROS revenue and profit realization solutions are designed to allow customers to experience meaningful revenue growth, sustained profitability and modernized business processes. SellingPRO combines simplicity with the power of data science to deliver the most comprehensive set of quoting, configuration and eCommerce applications available. PricingPRO platform delivers better insight into pricing practices, enhances control over execution and provides prescriptive recommendations for the sales team that drive realization of your company’s true revenue growth and profit potential. RevenuePRO platform is a complete solution…

Overview
Features

• Sales force CPQ
• Revenue Management
• Real-time dynamic pricing
• Group Sales
• Smart CPQ
• Merchandising
• Shopping
• Dean Desk

Price

Contact for Pricing

What is best?

• Group Sales
• Smart CPQ
• Merchandising

What are the benefits?

• Cloud based
• Prescriptive analytics
• Modern commerce revenue management

Bottom Line

PROS revenue and profit realization solutions are designed to allow customers to experience meaningful revenue growth, sustained profitability and modernized business processes.

7.5
Editor Rating
7.1
Aggregated User Rating
2 ratings
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PROS

5

Alteryx Analytics

Alteryx Analytics portfolio includes Alteryx Designer, Alteryx Server and Alteryx Analytics Gallery. Alteryx Designer allows to blend internal, third-party, and cloud-based data, build powerful R-based predictive and spatial analytics applications without any programming and share deep data insight with business decision makers. Predictive modeling techniques, such as logical regression or decision trees, clustering techniques such as K-centroid clustering and principle component analysis, data investigation techniques, such as scatter plots and association analysis- all can be included with out any programming using Alteryx Designer. Alteryx Server, scale the critical analytic workflows to meet data and analytic requirements, schedule multiple workflows and…

Overview
Features

• Cloud-based, run-time solution
• Empower everyone to make data driven decisions
• Create a secure, private studio for analytic apps
• Customize and run analytic apps from the cloud
• Desktop-based, design-time solution
• Prep and blend all data in a repeatable workflow
• Run predictive, spatial, and statistical analytics without coding
• Output analytic results to all popular formats

Price

•1 Year Subscription (Per User, Per Year)- Alteryx Analytics Gallery - $1,950, Alteryx Designer - $5,195, Alteryx Server - $58,500

What is best?

• Cloud-based, run-time solution
• Empower everyone to make data driven decisions
• Create a secure, private studio for analytic apps

What are the benefits?

• Perform advanced analytics
• Share analysis with decision makers
• Eliminate redundant work

Bottom Line

Alteryx Designer allows to blend data, build powerful R-based predictive and spatial analytics applications.Alteryx Server, scale the critical analytic workflows to meet data and analytic requirements, schedule multiple workflows and publish and share analytic applications the organization. Alteryx Analytics Gallery lets to consume, share and publish analytic apps and macros .

7.7
Editor Rating
7.7
Aggregated User Rating
5 ratings
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Alteryx Analytics

6

Marketo Engage

Marketo Engagement Marketing Platform help marketers to master the art and science of digital marketing. Marketo deliver software that helps marketing understand its target audience, engage them as individuals on their terms, measure the impact of their marketing efforts, and manage the team for success. Marketo Mobile Engagement allows marketers to drive lasting customer engagement by listening for customer behavior across web, social, email and advertising channels and communicating directly within the mobile environment. In addition, Marketo Mobile Engagement triggers communications across all other digital channels based on behaviors it detects in the mobile environment, creating a consistent conversation every…

Overview
Features

• Customer Engagement Engine
• Social Marketing, Events, and Webinars
• CRM Integration
• Program and Campaign Analysis
• Success Path Analyzer
• Email and Landing Page Creator
• Mobile Responsive Template Library
• Campaign Dashboards and Reports
• Email Marketing
• Web Personalization
• Cross-Channel Marketing
• Revenue Analytics
• User Segmentation
• User Behavior Tracking
• Real-Time Behavioral Triggers
• Mobile Performance Dashboards

Price

Contact for Pricing

What is best?

• Customer Engagement Engine
• Social Marketing, Events, and Webinars
• CRM Integration

What are the benefits?

•Wide range of services to choose from
•No limit on market size
•Get detailed market analysis

Bottom Line

Marketo deliver software that helps marketing understand its target audience, engage them as individuals on their terms, measure the impact of their marketing efforts, and manage the team for success.

8.7
Editor Rating
8.8
Aggregated User Rating
2 ratings
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Marketo Engage

7

Dataiku DSS

Dataiku DSS is the collaborative data science platform that enables teams to explore, prototype, build, and deliver their own data products more efficiently. Dataiku DSS provides an interactive visual interface where they can point, click, and build or use languages like SQL to data wrangle, model, easily re-run workflows, visualize results, and get up-to-date insights on demand. Dataiku DSS provides tools to draft data preparation and modelisation in seconds, that wish to leverage their favorite ML libraries (scikitlearn, R, MLlib, H2O, and so on), and that rely on automating their work in a completely customizable interface. Data Ops. It also…

Overview
Features

• Connectivity
• Data Wrangling
• Machine Learning
• Data Mining
• Data Visualization
• Data Workflow
• Realtime Scoring
• Code Or Click
• Collaboration
• Deployment
• Enterprise Readiness

Price

Contact for Pricing

What is best?

• Connectivity
• Data Wrangling
• Machine Learning

What are the benefits?

• Collaborative Data Science software
• Allows to use customizable drag-and-drop code
• Allows to use more than 20 charts and more than 80 built-in functions

Bottom Line

Dataiku DSS provides an interactive visual interface where they can point, click, and build or use languages like SQL to data wrangle, model, easily re-run workflows, visualize results, and get up-to-date insights on demand. Data Scientists

9.3
Editor Rating
8.4
Aggregated User Rating
15 ratings
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Dataiku DSS

8

RapidMiner Studio

RapidMiner Studio is a visual design environment for rapidly building complete predictive analytic workflows. It provides a deep library of machine learning algorithms, data preparation and exploration functions, and model validation tools to support all your data science projects and use cases. Data science teams can easily re-use existing R and Python code, and add new functionality via a large marketplace of pre-built extensions. RapidMiner provides an integrated environment for machine learning, data mining, text mining, predictive analytics and business analytics and is used for business and industrial applications as well as for research, education, training, rapid prototyping, and application…

Overview
Features

• Unified Platform
• Visual Workflow Design
• Breadth of Functionality
• Open Source Innovation
• Broad Connectivity
• Data Science at Every Scale

Price

Contact for Pricing

What is best?

• Unified Platform
• Visual Workflow Design
• Breadth of Functionality

What are the benefits?

• Visual workflow design
• Breadth of functionality
• Open source innovation

Bottom Line

RapidMiner provides an integrated environment for machine learning, data mining, text mining, predictive analytics and business analytics and is used for business and industrial applications as well as for research, education, training, rapid prototyping, and application development.

9.5
Editor Rating
7.1
Aggregated User Rating
19 ratings
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RapidMiner Studio

9

KNIME Analytics Platform

KNIME, the Konstanz Information Miner, is an open source data analytics, reporting and integration platform. KNIME integrates various components for machine learning and data mining through its modular data pipelining concept and provides a graphical user interface allows assembly of nodes for data preprocessing, for modeling and data analysis and visualization. KNIME Collaborative Extensions and KNIME Analytics Platform includes KNIME TeamSpace, KNIME Server Lite,KNIME WebPortal, and KNIME Server. KNIME Analytics Platform provides over 1000 data analytic routines, either natively or through R and Weka, for such topics as Univariate and Multivariate Statistics, Data Mining,Time Series, Image Processing, Web Analytics, Text…

Overview
Features

• Powerful Analytics
• Data & Tool Blending
• Open Platform
• Over 1000 Modules and Growing
•Connectors for all major file formats and databases
•Support for a wealth of data types: XML, JSON, images, documents, and many more
•Native and in-database data blending & transformation
•Math & statistical functions
•Advanced predictive and machine learning algorithms
• Workflow control
• Tool blending for Python, R, SQL, Java, Weka, and many more
• Interactive data views & reporting

Price

Contact for Pricing

What is best?

• Powerful Analytics
• Data & Tool Blending
• Open Platform

What are the benefits?

• Churn analysis
• Social media sentiment analysis
• Credit scoring

Bottom Line

KNIME Analytics Platform provides over 1000 data analytic routines, either natively or through R and Weka, for such topics as Univariate and Multivariate Statistics, Data Mining,Time Series, Image Processing, Web Analytics, Text Mining, Network Analysis and Social Media Analysis

9.5
Editor Rating
8.5
Aggregated User Rating
24 ratings
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KNIME Analytics Platform

10

Gainsight

Gainsight, is the Customer Success Management platform. It empowers the Customer Success movement to drive revenue and increase retention at scale. With Gainsight, any company can monitor and engage with a variety of customers—without compromising scalability. Companies can structure, streamline, and optimize their team’s workflow around the customer lifecycle, send the right message to the right customer at the right time and deliver a personalized, unified experience to their customers. Gainsight uses big data analytics to monitor customer health according to usage logs, sales data, support tickets, financial systems, survey responses, and sponsor movements. Users can measure customer health across…

Overview
Features

OPERATIONALIZE THE CUSTOMER LIFECYCLE
MANAGE CUSTOMER RISK
DEMONSTRATE VALUE
ENABLE EXPANSION AND ADVOCACY
ENABLE CROSS-FUNCTIONAL COLLABORATION

Price

Contact for Pricing

Bottom Line

Gainsight uses big data analytics to monitor customer health according to sales data, usage logs, support tickets, survey responses, financial systems, and sponsor movements.

7.6
Editor Rating
8.3
Aggregated User Rating
1 rating
You have rated this

Gainsight

11

Planhat

Planhat helps companies to reduce churn, drive up-sales and maximize customer lifetime value. Through Planhat companies predict churn and spot up-sell opportunities with a composite customer health score. The score is a transparent and fully customizable. Add dimensions based on your CSMs subjective input or hard facts and data points. Planhat boarding uses the industry's most powerful on-boarding module. Report on average on-boarding days for each client segment, get a feel for number of customers with overdue tasks and quickly identify the delayed processes. Planhat will help to understand the customers and how they use the service. It also promotes…

Overview
Features

•Health score.
•Onboarding module.
•User analytics.
•Forecasting.
•Subscription management.
•Email outreach.
•Report.
•Sales pipe.

Price

•$300 USD per hour of work

What is best?

•Health score.
•Onboarding module.
•User analytics.

What are the benefits?

• Complete user behavior analysis
• Efficiency
• Access all customer data in one place

Bottom Line

Planhat's Customer Success forecasting module helps CSMs to get visibility into the future. Forecast on a license level or fall back on Planhat's crafty projection scenarios

7.6
Editor Rating
8.1
Aggregated User Rating
3 ratings
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Planhat

1 Reviews

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