All in one CRM Software help companies manage their customers all through their lifecycle without the use of stand-alone apps. All in one CRM Software allow for fully integrated customer solutions for the various departments of a business. Basically, these software incorporate the whole process of customer management into one single place. All in one CRM Software is mainly targeted at small and medium sized businesses that do not have the money for several stand-alone software for customer management. All in one CRM Software also aids businesses that do not want to deal with the complexity of handling several software at once. All in one CRM Software can effectively handle every stage of customer lifecycle – marketing, conversion, on boarding and retention. In between these stages, the All in one CRM software helps with other operations like communication and complaints resolution. Some key features that help all in one CRM Software achieve its aim such as lead management, appointment scheduling, sales tracking, social media management, marketing automation, call centres, reporting and analytics and incident tracking.