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Top 37 Software for Text Analysis, Text Mining, Text Analytics

Top 37 Software for Text Analysis, Text Mining, Text Analytics

Top 37 Software for Text Analysis, Text Mining, Text Analytics
4.7 (94.43%) 176 ratings

Text Analysis, Text Mining, Text Analytics uses statistical pattern learning to find patterns and trends from text data. Often times, customers write their opinions, reviews, and feedback after they use different products and services. They make comments regarding a company on the company’s website, app, emails or social media accounts and other places. They express their positive and negative opinions about the kind of product or service that they received from the company.

Business need to go through all the comments one by one to understand each and every customer's concern. This is usually a very tedious task when done manually especially if the business has numerous comments to analyze. Analyzing the opinions of customers is only one such example dealing with unstructured data. Every day business need to analyze many unstructured text which are vital for the decision making process. Business also needs to do research that involves analyzing a huge amount of content to serve their customers better and to guarantee and improve customer satisfaction and for a return with cross sell, up sell or renewal in the future.

The Business also needs to understand how their customers respond to their products so that they can use the information to make their products and services better. To make the task of analyzing unstructured text easy, text analytics software comes in.

What are the Top Software for Text Analysis, Text Mining, Text Analytics Software: DiscoverText, Google Cloud Natural Language API, Lexalytics Salience, IBM SPSS Text Analytics, Provalis Research Text Analytics Software, Expert System, MeaningCloud, Microsoft Azure Text Analytics API, SAS Text Miner, IBM Watson Natural Language Understanding, Twinword, Stratifyd, Semantria for Excel, Luminoso, Bitext, Ascribe, indico, Rosette Text Analytics, Smartlogic, NetOwl, WordStat, Semantria, Keatext, AYLIEN, Pingar DiscoveryOne, Text2data, Angoos KnowledgeREADER, Etuma, Averbis, Megaputer, Aspect NLU, muText, TextualETL, Language Computer, Intellexer, Semantria API, PrediCX are some of the Top Software for Text Analysis, Text Mining, Text Analytics Software.

You may also like to review the Free Text Analysis, Text Mining, Text Analytics

What are Text Analysis, Text Mining, Text Analytics Software?

Text Analytics is the process of converting unstructured text data into meaningful data for analysis, to measure customer opinions, product reviews, feedback, to provide search facility, sentimental analysis and entity modeling to support fact based decision making. Text analysis uses many linguistic, statistical, and machine learning techniques.

Sisense for Cloud Data Teams

Sisense for Cloud Data Teams formerly Periscope Data is an end-to-end BI and analytics solution that lets you quickly connect your data, then analyze, visualize and share insights. Periscope Data can securely connect and join data from any source, creating a single source of truth for your organization. Perform BI reporting and advanced analytics operations all from one integrated platform. Communicate insights more effectively by selecting from Periscope Data’s wide range of visualization options (including standard charts, statistical plots, maps and more) and instantly share real-time insights via direct linking, email or Slack.With Periscope Data you can also incorporate Natural Language Processing into your data analysis.

Free Sisense for Cloud Data Teams

Text Analytics Software is a system that helps analyze unstructured data to draw meaning and to measure customer opinions, feedback, and product reviews to derive patterns, trends and to help the user make an informed decision. Text Analytics Software helps in text identification, text extraction, text mining, text parsing, text categorization, text clustering, entity relation modeling, and extraction of concepts, entities, relations, and events. Text Analytics Software uses machine learning, statistical and linguistic techniques to analyze data.  Text Analytics Software determines topics, keywords, semantics, category, tags from a huge amount of text data available in the company’s formats and files.

  • Boolean Queries: Text Analytics Software is used in the searching process that allows one to mix phrases and keywords with operators such as “Not”, “And” and “Or” to help create better and relevant results.
  • Document Filtering: Text Analytics Software helps to retrieve documents that are relevant to a users profile from a millions flow of documents.
  • Graphical Data Presentation: Text Analytics Software enables to represent data in a graphical format for better visualization.
  • Language Detection: Text Analytics Software uses different linguistic techniques to analyze unstructured data.
  • Sentiment Analysis: Text Analytics Software facilitates the process of identifying and categorizing opinions computationally from expressed in the text so as to determine the writer’s attitude towards a particular product, service or topic.
  • Summarization: Text Analytics Software helps to sum up the main points from a huge volume of data to get the information that helps the user in decision making.
  • Tagging: Text Analytics Software is used to categorize and attach labels to groups of data together that has a real connection to each other.
  • Taxonomy Classification: Text Analytics Software helps in the classification and clustering of data and documents in a hierarchical system for better analysis and better decision making.
  • Text Analysis: Text Analytics Software enables the user to do text mining or data mining to derive high-quality information from a huge amount of data.
  • Topic Clustering: Text Data Analytics is used in classifying data into topics based on specific keywords which helps the user in content targeting and search optimization.
What is Text Analysis, Text Mining, Text Analytics ?

What is Text Analysis, Text Mining, Text Analytics ?

Text Analytics Software helps search unstructured data, filter email spam that are likely to be phishing, ads, or unwanted materials, automated ad placement, social media monitoring, competitive intelligence, enterprise business intelligence, records management, e-discovery, national intelligence, scientific intelligence and competitive intelligence.

Text Analytics Software is great innovations that can assist business to analyze data from multiple sources, files, and formats to help them make fact-based decisions.

Top Software for Text Analysis, Text Mining, Text Analytics

DiscoverText, Google Cloud Natural Language API, Lexalytics Salience, IBM SPSS Text Analytics, Provalis Research Text Analytics Software, Expert System, MeaningCloud, Microsoft Azure Text Analytics API, SAS Text Miner, IBM Watson Natural Language Understanding, Twinword, Stratifyd, Semantria for Excel, Luminoso, Bitext, Ascribe, indico, Rosette Text Analytics, Smartlogic, NetOwl, WordStat, Semantria, Keatext, AYLIEN, Pingar DiscoveryOne, Text2data, Angoos KnowledgeREADER, Etuma, Averbis, Megaputer, Aspect NLU, muText, TextualETL, Language Computer, Intellexer, Semantria API, PrediCX are some of the top software for Text Analysis, Text Mining, Text Analytics.

Text Analysis, Text Mining, Text Analytics Software
PAT Index™
 
DiscoverText
 
 
 
 
Correspondence plot
 
 
 
 
SAS Text Miner
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1

DiscoverText

DiscoverText

DiscoverText combines flexible and adaptive software algorithms with human-based coding to provide a framework for conducting accurate and reliable large-scale analyses. The software has the capability to merge data from various sources, such as text files, email, open-ended answers on surveys, and online sources including Facebook, Google+, blogs, Tumblr, Disqus, and Twitter. This ability to pull text from diverse sources combines information and associated structured metadata from multiple and unique information channels. DiscoverText, users can capture, filter, de-duplicate, cluster, search, human code, and machine-classify large numbers of small, unstructured units of text. The approach mixes human and computer training in…

Overview
Features

•Schedule repeat fetches of live feeds via API
•Classification via manual training and automation
•Filter by metadata and threshold classification
•Redact and annotate sensitive information
•Code documents with ease alone or in groups
•Attach memos to documents, datasets and archives
•Connect and work with peers via your browser
•Measure inter-rater reliability and validate results
•Generate high-level summary and detailed reports
•Remove duplicates to limit time and effort

Price

• Professional - $99/month
• Enterprise - $2000/month

What is best?

•Attach memos to documents, datasets and archives
•Connect and work with peers via your browser
•Measure inter-rater reliability and validate results

What are the benefits?

• Create powerful search and grouping capabilities
• Increase coder accuracy
• Easily measure inter-coder reliability for accurate analysis

Bottom Line

DiscoverText, users can capture, filter, de-duplicate, cluster, search, human code, and machine-classify large numbers of small, unstructured units of text.

9.5
Editor Rating
9.2
Aggregated User Rating
50 ratings
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DiscoverText

2

Google Cloud Natural Language API

Google Cloud Natural Language API

Google Cloud Natural Language API reveals the structure and meaning of text by offering powerful machine learning models in an easy to use REST API. You can use it to extract information about people, places, events and much more, mentioned in text documents, news articles or blog posts. You can use it to understand sentiment about your product on social media or parse intent from customer conversations happening in a call center or a messaging app. You can analyze text uploaded in your request or integrate with your document storage on Google Cloud Storage. Extract actionable insights on product reception…

Overview
Features

• Syntax Analysis
• Entity Analysis
• Sentiment Analysis
• Entity Sentiment Analysis
• Multi-Language
• Integrated REST API

Price

• 0 - 5K units/month - Free
• Pricing based on feature for 5K+ - 1M onwards

What is best?

• Syntax Analysis
• Entity Analysis
• Sentiment Analysis

What are the benefits?

• Insights from your customers
• Multimedia, Multi-lingual Support
• Content Classification

Bottom Line

Extract actionable insights on product reception or user experience from customer conversations in email, chat or social media by using entity detection and sentiment analysis.

8.0
Editor Rating
7.7
Aggregated User Rating
23 ratings
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Google Cloud Natural Language API

3

Lexalytics Salience

Lexalytics Salience

Lexalytics is a leader in text analytics software solutions, providing entity extraction, sentiment analysis, document summarization and thematic extraction for today's businesses. Lexalytics builds a multi lingual text analytics engine, Salience. Salience is currently integrated into systems for market research, social media monitoring and sentiment analysis, survey analysis/voice of customer, enterprise search, public policy. Salience supports a number of text processing, natural language processing, and text analytics technologies such as Sentiment Analysis, Named Entity Extraction, Theme (Context) Extraction, Entity-Level Sentiment Analysis, Summarization and Facet and Attribute Extraction. Lexalytics technology is one of the most tunable NLP engines in the market.…

Overview
Features

• Cloud API : Lexalytics' Text and Sentiment Analysis, in the cloud
• On-premise natural language processing engine
• In Microsoft Excel: Text and sentiment analysis for surveys, social media, and reviews

Price

• Semantria API
• Starter - $1500/mo
• Growth - $2500/mo
• Advanced - $3500/mo

What is best?

• Cloud API : Lexalytics' Text and Sentiment Analysis, in the cloud
• On-premise natural language processing engine
• In Microsoft Excel: Text and sentiment analysis for surveys, social media, and reviews

What are the benefits?

• Up to 10% increase in sentiment accuracy
• Precise and relevant topic detection
• Industry-specific entity extraction

Bottom Line

Lexalytics builds a multi lingual text analytics engine, Salience. Salience is currently integrated into systems for market research, social media monitoring and sentiment analysis, survey analysis/voice of customer, enterprise search, public policy.

8.5
Editor Rating
8.4
Aggregated User Rating
8 ratings
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Lexalytics Salience

4

IBM SPSS Text Analytics

IBM SPSS Text Analytics for Surveys software transform unstructured survey text into quantitative data and gain insight using sentiment analysis. SPSS Text Analytics for Surveys categorizes responses and integrates results with other survey data for better insight and statistical analysis. Automates the categorization process to eliminate the time and expense of manual coding. Uses linguistics-based technologies to reduce the ambiguities of human language, helping you uncover patterns in the attitudes, beliefs and opinions of others.

Overview
Features

• Automated categorization and reuse
• Visualization and collaboration
• NLP features
• Data management

Price

Contact for Pricing

What is best?

• Automated categorization and reuse
• Visualization and collaboration
• NLP features

What are the benefits?

• Easy to use and control
• Uses linguistics-based technologies
• Automates the categorization process

Bottom Line

SPSS Text Analytics for Surveys categorizes responses and integrates results with other survey data for better insight and statistical analysis.

8.9
Editor Rating
8.2
Aggregated User Rating
5 ratings
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IBM SPSS Text Analytics

5

Provalis Research Text Analytics Software

Provalis Research is a leader in Text Analysis software with qualitative, quantitative and mixed methods programs in their solution portfolio. The company is headquarted in Montreal, Canada, and was founded in 1989 and has been developing text analysis programs for more than 20 years. Provalis Research software products are used by more than 2,000 institutions including universities, governments, NGO’s and businesses.Provalis Research text analytics software is a collection of tools that allow users to explore, analyze and relate both structured and unstructured data. The main tools are QDA Miner, WordStat and SimStat. Provalis Research Text Analytics Software Provalis Research text…

Overview
Features

• PROSUITE: Analysis of Numerical Data, Analysis of Textual Data
• QDA MINER 5: Text Management, Coding Analysis, Multilingual Interface
• WORDSTAT 7: Text Processing, Univariate Keyword Frequency Analysis
• Feature Extraction, Norm Creation and Comparison
• Keyword Retrieval Function

Price

•Contact for Pricing

What is best?

• PROSUITE
•Analysis of Numerical Data
•Analysis of Textual Data

What are the benefits?

•Survey Analysis
•Brand Image Analysis
•Sentiment Analysis

Bottom Line

Provalis Research text analytics software is a collection of tools that allow users to explore, analyze and relate both structured and unstructured data. The main tools are QDA Miner, WordStat and SimStat.

8.3
Editor Rating
7.5
Aggregated User Rating
12 ratings
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Provalis Research Text Analytics Software

6

Expert System

Expert System

Expert System’s software combines the power of language and technology to transform your ability to use unstructured content. Business and government can enhance insight, make more enlightened decisions, and strengthen what analytics can reveal. Based upon a patented technology that employs millions of definitions, concepts and relationships, our applications read and understand multiple languages the way people do. Cogito is the multilingual cognitive software that reads, understands and answers to empower better, more informed decision making at the speed of current technologies and at the scale of your data repository. Inspired by the human ability to comprehend on a deep…

Overview
Features

• Knowledge Management
• Robotic Process Automation
• Customer Support
• Corporate Intelligence
• Entity Extraction
• Automatic Classification

What is best?

• Knowledge Management
• Robotic Process Automation
• Customer Support

What are the benefits?

• Transform your company data in valuable information and make it accessible and available.
• Intelligent RPA offers additional advantages for cost savings and customer satisfaction when employed with cognitive computing, natural language processing and text analytics technologies.
• Make your Company customer support processes simpler and easier by using Cogito technology. Understand exactly what your customer needs and fix their issue faster. Deploy advanced customer support capabilities via voice, SMS, call center or internet.

Bottom Line

Cogito is the multilingual cognitive software that reads, understands and answers to empower better, more informed decision making at the speed of current technologies and at the scale of your data repository.

9.3
Editor Rating
Aggregated User Rating
11 ratings
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Expert System

7

MeaningCloud

MeaningCloud is the easiest, powerful and affordable way to extract the meaning of all kind of unstructured content such as social conversation, articles, documents, etc. MeaningCloud extracts insights (valuable information) from multilingual, multimedia contents. MeaningCloud provides text analytics functionality for Text Classification - Entities and Topics Extraction - Sentiment, Opinion and Reputation Analysis - Clustering - User profiling - Voice of the Customer/Employee/Patient Analytics (User Experience in general). It provides graphic interfaces to allow the user to customize easily the system using his/her own dictionaries and models.Use it from the add-in for Excel, integrate it without coding through our plug-ins…

Overview
Features

• Sentiment analysis
• Topics Extraction
• Customization tools
• Text classification
• Corporate reputation
• Text classification
• Language identification
• PoS and Parsing
• Summarization

Price

• Free - $0 per month
• Start-up - $99 per month
• Professional - $399 per month
• Business - $999 per month
• Enterprise - Custom

What is best?

• Sentiment analysis
• Topics Extraction
• Customization tools

What are the benefits?

• Powerful
• Customizable
• Easy to use and integrate

Bottom Line

MeaningCloud extracts insights (valuable information) from multilingual, multimedia contents. MeaningCloud provides text analytics functionality for Text Classification - Entities and Topics Extraction - Sentiment, Opinion and Reputation Analysis - Clustering - User profiling - Voice of the Customer/Employee/Patient Analytics (User Experience in general).

7.8
Editor Rating
9.2
Aggregated User Rating
7 ratings
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MeaningCloud

8

Microsoft Azure Text Analytics API

Microsoft Azure Cognitive Service Text Analytics API detect sentiment, key phrases, topics, and language from your text. For Sentiment Analysis, the API returns a numeric score between 0 and 1. Scores close to 1 indicate positive sentiment and scores close to 0 indicate negative sentiment. Sentiment score is generated using classification techniques. The input features of the classifier include n-grams, features generated from part-of-speech tags, and word embeddings. English, French, Spanish and Portuguese text are supported. For Key phrase extraction the API returns a list of strings denoting the key talking points in the input text. English, German, Spanish, and…

Overview
Features

• Sentiment analysis
• Key phrase extraction
• Language detection

Price

• Free
• Standard S1 - $150.04
• Standard S2 - $500.03
• Standard S3 - $1,250.23
• Standard S4 - $2,500.15

What is best?

• Sentiment analysis
• Key phrase extraction
• Language detection

What are the benefits?

• Built with best-in-class Microsoft machine learning algorithms
• Used to analyze unstructured text for tasks
• No training data is needed to use this API

Bottom Line

For Sentiment Analysis, the API returns a numeric score between 0 and 1. Scores close to 1 indicate positive sentiment and scores close to 0 indicate negative sentiment.

8.4
Editor Rating
7.6
Aggregated User Rating
6 ratings
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Microsoft Azure Text Analytics API

9

SAS Text Miner

SAS Text Miner discovers information buried in collections of text. By automatically reading text data and delivering algorithms for rigorous, advanced analyses, the solution makes it possible to grasp future trends and act on new opportunities more precisely and with less risk. It includes advanced linguistic capabilities within the core data mining solution of SAS Enterprise Miner to extend text insights into structured data mining and predictive analysis. SAS Text Miner provides a rich suite of linguistic and analytical modeling tools specifically developed for discovering and extracting knowledge from collections of text content. Across electronic text snippets, document archives and…

Overview
Features

• High-performance text mining
• User-friendly, flexible interface
• Automatic Boolean rule generation
• Term profiling and trending
• Document theme discovery
• Visual interrogation of results
• Flexible entity options
• Easy text importing
• Native support for multiple languages

Price

Contact for Pricing

What is best?

• High-performance text mining
• User-friendly, flexible interface
• Automatic Boolean rule generation

What are the benefits?

• Improve model performance.
• Automatically know more
• Add subject-matter expertise

Bottom Line

SAS Text Miner discovers information buried in collections of text. By automatically reading text data and delivering algorithms for rigorous, advanced analyses, the solution makes it possible to grasp future trends and act on new opportunities more precisely and with less risk.

8.3
Editor Rating
7.7
Aggregated User Rating
4 ratings
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SAS Text Miner

10

IBM Watson Natural Language Understanding

IBM Watson Natural Language Understanding analyze text to extract meta-data from content such as concepts, entities, keywords, categories, relations and semantic roles. IBM Watson Natural Language Understanding returns both overall sentiment and emotion for a document, and targeted sentiment and emotion towards keywords in the text for deeper analysis. NLU understands text in nine languages, and through customization with Watson Knowledge Studio. IBM Watson enable Cognitive Computing Features In Your App Using IBM Watson’s Language, Vision, Speech and Data APIs. AlchemyAPI provides cloud based and text analysis infrastructure that eliminates the expense and difficulty of integrating natural language processing systems…

Overview
Features

• Insights from structured and unstructured data
• Sentiment and emotion
• Grasp multiple languages

Price

• 1 -250,000 items per month -$0.003 per item
• 250,001 -5,000,000 items per month -$0.001 per item
• 5,000,000 + items per month -$0.0002 per item
• Custom model price per month -$800 per model

What is best?

• Insights from structured and unstructured data
• Sentiment and emotion
• Grasp multiple languages

What are the benefits?

• Understands text in nine languages
• Analyzes text to extract meta-data from content
• Returns both overall sentiment and emotion

Bottom Line

IBM Watson Natural Language Understanding returns both overall sentiment and emotion for a document, and targeted sentiment and emotion towards keywords in the text for deeper analysis. NLU understands text in nine languages, and through customization with Watson Knowledge Studio.

8.3
Editor Rating
8.4
Aggregated User Rating
9 ratings
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IBM Watson Natural Language Understanding

11

Twinword

Twinword provides text analysis APIs that can understand and associate words in the same way as humans do. The APIs are currently being used by search engines, online e-Commerce sites, and many other developers creating software that analysis and categorize text. Twinword's products are based on its patented technology of gathering a sizable database that understands, organizes and extracts true knowledge from websites and information repositories in a way that mimics natural human thought.

Overview
Features

• User Intent Filter
• Relevance Score
• Import Feature
• Trending and LSI Graph

Price

Contact for Pricing

What is best?

• User Intent Filter
• Relevance Score
• Import Feature

What are the benefits?

• Quickly Filter Keywords
• AI-Powered Tools
• Simple User Interface

Bottom Line

Twinword's products are based on its patented technology of gathering a sizable database that understands, organizes and extracts true knowledge from websites and information repositories in a way that mimics natural human thought.

8.1
Editor Rating
7.0
Aggregated User Rating
5 ratings
You have rated this

Twinword

12

Stratifyd

Stratifyd is designed to equip business leaders worldwide with deep intellectual business insights in minutes instead of months. Stratifyd Platform is an Artificial Intelligence (A.I.) powered Data Analytics platform that analyzes and visualizes complex unstructured and structured data sets. The platform is built on our patented algorithms that leverage Machine Learning(ML) and Natural Language Processing(NLP) for any businesses. Stratifyd Platform can take the unique approach of targeting the most difficult elements of analytics – unstructured textual data. It removes the inherent biases in pre-defined taxonomy based systems by using unsupervised ML and NLP. The platform uses an interactive visualization layer…

Overview
Features

• Analyze Unstructured Data Sets
• Analyze Structured Data Sets
• In-Depth Insights
• Natural Language Understanding
• Intuitive Dashboards
• Customizable Widgets
• Fully Interactive Dashboards

What is best?

• Analyze Unstructured Data Sets
• Analyze Structured Data Sets
• In-Depth Insights

What are the benefits?

• Merge data from structured and unstructured sources to create a complete overview of your entire data set from all channels.
• Leverage in depth insights to understand customer patterns, investment opportunities, and ways to improve engagement.
• Use unbiased analysis to create data driven decision making across all sectors of business operations.

Bottom Line

Signals is an enterprise Business Intelligence platform using augmented intelligence to enable a seamless transition from analysis to action.

7.9
Editor Rating
9.1
Aggregated User Rating
6 ratings
You have rated this

Stratifyd

13

Semantria for Excel

Semantria for excel is a tool which offers you with some useful features and also provides you with text and sentiment analysis for surveys, social media, and reviews. Semantria for Excel is uniquely applicable to all industries around the globe. This tool supports 22 languages, including English, Italian, Japanese, and German. No matter your industry and your demographics, you'll benefit from applying Lexalytics text mining tools. Some interesting feature about this product is that every feature in Semantria for excel is customizable, including context determination, categorization, entity extraction and sentiment analysis all respond to user feedback and tweaking. Not forgetting…

Overview
Features

• Easy to perform text analysis in Excel as Semantria for Excel
•Provides a fast and accurate categorization of your input content
• Qualitative and Quantitative data for Creating balanced reports
• Sentiment analysis which identifies the positive, negative or neutral tones
• Accurate categorization of your input content
• Easy customization

Price

Free

What is best?

• Easy to perform text analysis in Excel as Semantria for Excel provides a fast and accurate categorization of your input content
• Qualitative and Quantitative data for Creating balanced reports
• Sentiment analysis which identifies the positive, negative or neutral tones embedded in your content

What are the benefits?

• Every feature in Semantria for Excel is customizable:
• Semantria for Excel is uniquely applicable to all industries around the globe
• Automatically extract people, places, companies, brands

Bottom Line

Semantria for excel is a tool which offers you with some useful features and also provides you with text and sentiment analysis for surveys, social media, and reviews

7.9
Editor Rating
7.9
Aggregated User Rating
4 ratings
You have rated this

Semantria for Excel

14

Luminoso

Luminoso enables to understand, measure and act on large amounts of unstructured text across multiple channels. Luminoso enables global companies to tap into customer experience, fine-tune marketing strategy, elevate customer service and evolve product offering. Luminoso contextualizes survey responses, satisfaction scales, and rating scores Luminoso recognizes, surfaces, and visualizes all themes, topics, and associations within feedback - and understands their context in relation to each other automatically. Luminoso Compass enables you to collect, measure, and understand large-scale customer, employee, and marketplace feedback in real time. Luminoso Compass unearths the root causes and illuminates the driving themes and topics behind sentiment.…

Overview
Features

• Unstructured, Text-Based Data
• Native Analysis
• Easy Data Upload and Analysis
• Deployed in a Standalone Cloud
• On-Premises Solution
• Scalable

Price

Contact for Pricing

What is best?

• Unstructured, Text-Based Data
• Native Analysis
• Easy Data Upload and Analysis

What are the benefits?

• Finding relationships across text data and structured metadata
• Indentifying underlying intents behind customer comments
• Classifying, labeling, and routing support tickets and contact center data

Bottom Line

Luminoso contextualizes survey responses, satisfaction scales, and rating scores Luminoso recognizes, surfaces, and visualizes all themes, topics, and associations within feedback - and understands their context in relation to each other automatically.

7.7
Editor Rating
6.6
Aggregated User Rating
8 ratings
You have rated this

Luminoso

15

Bitext

Bitext

Bitext presents a grammar-based approach to Aspect-Based Sentiment Analysis which is currently available in 20+ languages. This means that these 20+ languages are in production in numerous commercial projects mainly in the area of VoC and survey coding projects.The Bitext technology is a data-driven system with a strict separation between code and the linguistic knowledge that powers the analysis of text. The linguistic knowledge is captured in machine-readable grammars and dictionaries that can be quickly and easily customized. This ability is exploited in the implementation of our semantic services. Bitext’s API offers text analysis resources that are particularly useful for…

Overview
Features

• Sentiment Analysis
• Text Categorization
• Entity Extraction
• Concept Extraction
• Consultancy Services
• Applications

Price

Contact for Pricing

Website
What is best?

• Sentiment Analysis
• Text Categorization
• Entity Extraction

What are the benefits?

• Technology & Services
• Linguistic Approach
• Online Services

Bottom Line

The Bitext technology is a data-driven system with a strict separation between code and the linguistic knowledge that powers the analysis of text. The linguistic knowledge is captured in machine-readable grammars and dictionaries that can be quickly and easily customized. This ability is exploited in the implementation of our semantic services.

7.8
Editor Rating
8.3
Aggregated User Rating
3 ratings
You have rated this

Bitext

16

Ascribe

Ascribe's leading suite of text analytics technologies delivers precise, actionable insights using innovative software and services that efficiently transform open-ended customer comments from your existing platform within a matter of hours. Ascribe is unique in that it uses a suite of text analytics technologies to deliver accurate and actionable customer insights from a broad range of customer comment channels. Ascribe is a leading provider of innovative text analytics software and solutions to businesses throughout the world. Ascribe Intelligence is the Industry-leading suite for text mining and customer comment analytics, with additional available features. Ascribe Auto Translate Enables you to universally…

Overview
Features

• Verbatim Analysis Tools
• Survey Platform
• Corporate Text Analytics
• Data Mining for Market Research Firms
• Verbatim Coding Services
• API Data Connectors

What is best?

• Verbatim Analysis Tools
• Survey Platform
• Corporate Text Analytics

What are the benefits?

• Active Listening
• Relevant Insights
• Reliable Solutions

Bottom Line

Ascribe is a leading provider of innovative text analytics software and solutions to businesses throughout the world. Ascribe Intelligence is the Industry-leading suite for text mining and customer comment analytics, with additional available features.

7.7
Editor Rating
8.1
Aggregated User Rating
12 ratings
You have rated this

Ascribe

17

indico

indico provides developer-friendly tools and APIs that turn raw text and image data into human insight.Sentiment Analysis API takes a sample of text (tweet, article, email, forum post, report, etc) and returns the positivity. For example, the text of a 5 star review is positive, while the text of a 1 star review is negative.Keyword Extraction API parses text to find the most important words that have been used. For example, within the sentence "Boston can get very cold during the winter", this API will tell you that the words "Boston", "cold", and "winter" are the most important words in…

Overview
Features

• Fast and Easy Development
• Real Time Analysis
• High Accuracy
• Friendly and Efficient Support
• Custom Models

Price

Contact for Pricing

What is best?

• Fast and Easy Development
• Real Time Analysis
• High Accuracy

What are the benefits?

• Create transformative tools
• Explore text and image data in a natural way
• Applications across industry

Bottom Line

indico evaluate blog articles, research papers, social media posts you name it and combine models to solve complex problems.indico understand people's reactions, automatically sort images, filter NSFW content and more and simplify your image processing.

7.5
Editor Rating
Aggregated User Rating
3 ratings
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indico

18

Rosette Text Analytics

Rosette brings the power of AI to text analysis components within search, business intelligence, e-discovery, social media, financial compliance, and enterprises. Rosette text analytics uses linguistic analysis, statistical modeling, and machine learning to accurately process unstructured text and names, revealing valuable information and actionable data. Basis Technology provides software solutions for text analytics, information retrieval, digital forensics, and identity resolution in over forty languages. The Rosette linguistics platform is a widely used suite of interoperable components that power search, business intelligence, e discovery, social media monitoring, financial compliance, and other enterprise applications. Basis Technology is at the forefront of applied…

Overview
Features

• Sentiment Analysis
• Relationship Extraction
• Name Matching
• Name Translation
• Categorization
• Language identification

Price

• Free- $0/month
• Starter - $99/month
• Small - $250/month
• Medium - $500/month
• Large - $1000/month
• Custom- Contact us

What is best?

• Sentiment Analysis
• Relationship Extraction
• Name Matching

What are the benefits?

• Exploit valuable information from open source intelligence
• Analyze research for patent law, discovery and compliance
• Provides entity-level analysis for 18 entity types out of the box

Bottom Line

The Rosette linguistics platform is a widely used suite of interoperable components that power search, business intelligence, e‑discovery, social media monitoring, financial compliance, and other enterprise applications. Our company is at the forefront of applied natural language processing using a combination of statistical modeling, expert rules, and corpus-derived data.

7.7
Editor Rating
7.4
Aggregated User Rating
5 ratings
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Rosette Text Analytics

19

Smartlogic

Smartlogic’s Semaphore is an enterprise grade Content Intelligence platform that complements an organization’s investment in enterprise search, workflow, analytics and content management systems. Semaphore is the bridge between human language and computers. It extracts the human intelligence from information assets and applies precise and consistent metadata to harmonize information and drive business decisions. Semaphore 4 platform combines the power of semantic web technology with Smartlogic’s powerful auto classification and fact extraction to result in a rich sematic experience without the hassle and complexity. Semaphore 4’s Ontology Manager is browser based for simple collaboration. Models can be accessed anytime, from anywhere…

Overview
Features

• Rule-based classification and natural language processing
• NLP and semantic techniques
• Enhanced Information Discovery
• Information Governance
• Process automation
• Regulatory Compliance
• Classification Review and Classification Analysis tools
• Text Analytics

Price

Contact for Pricing

What is best?

• Rule-based classification and natural language processing
• NLP and semantic techniques
• Enhanced Information Discovery

What are the benefits?

• Realize the business value of their information
• Scales to manage organizational volumes
• Enriches information assets with precise, complete and consistent metadata

Bottom Line

It extracts the human intelligence from information assets and applies precise and consistent metadata to harmonize information and drive business decisions.

7.7
Editor Rating
8.4
Aggregated User Rating
4 ratings
You have rated this

Smartlogic

20

NetOwl

NetOwl offers a suite of best-of-breed text and entity analytics products. NetOwl analyzes Big Data in the form of text data – news, email, web, social media, and any other text document that organizations would like to exploit – as well as structured entity data about people, organizations, places, and things. NetOwl has a long history of empowering our most demanding customers who have mission-critical requirements to analyze an extremely large volume of data in a variety of forms and languages. NetOwl TextMiner is a text mining solution that enables users to find, organize, analyze, and mine a large volume…

Overview
Features

• Entity extraction
• Name matching
• Sentiment analysis
• Geotagging
• Link extraction
• Categorization
• Text analytics
• Identity resolution

Price

Contact for Pricing

What is best?

• Name matching
• Sentiment analysis
• Geotagging

What are the benefits?

• Sampling of entities
• Samples link such as affiliations
• Sample events such as transactions

Bottom Line

NetOwl TextMiner is a text mining solution that enables users to find, organize, analyze, and mine a large volume of unstructured information.

7.7
Editor Rating
9.0
Aggregated User Rating
3 ratings
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NetOwl

21

WordStat

Wordstat is a highly rated advanced content analysis and text mining software with unmatched handling which comes along with analysis capabilities. This tool is a flexible and user-friendly program. it doesn’t matter whether you need text mining tools for careful and precise measurement or fast extraction of themes and trends. This tool can be used by someone who is in urgent need of quickly extracting and analyzing information from large amounts of documents. This program contains quite some useful features such as; it relates unstructured text with structured data such as dates, numbers or categorical data for identifying temporal trends…

Overview
Features

• Powerful content analysis and text mining software
• Relates unstructured text with structured data such as dates, numbers or categorical data
• Use existing or create your own hierarchical content analysis dictionaries or taxonomies
• Machine Learning for automatic document classification using Naive Bayes and K-Nearest Neighbours
• Stemming in 18 languages.

Price

Free

What is best?

• Powerful content analysis and text mining software for handling large amounts of unstructured information.
• Relates unstructured text with structured data such as dates, numbers or categorical data for identifying temporal trends
• Use existing or create your own hierarchical content analysis dictionaries or taxonomies

What are the benefits?

• Content analysis of news coverage or scientific literature
• Automatic tagging and classification of documents
• Fraud detection, authorship attribution, patent analysis

Bottom Line

Wordstat is a highly rated advanced content analysis and text mining software with unmatched handling which comes along with analysis capabilities.

7.7
Editor Rating
8.6
Aggregated User Rating
2 ratings
You have rated this

WordStat

22

Semantria

Semantria Categorization and Named Entity Extraction tools are easily trained to match industry specific vocabularies, and every aspect of our Sentiment Analysis system can be tweaked to match your specifications. Semantria for Excel Windows only is a powerful workbench, tuning and reporting application that resides inside Microsoft Excel. It's the perfect tool for data analysts to get actionable insights, instantly. Easily analyze Microsoft Excel or text-based datasets right from your Mac desktop. The analysis output is provided in a BI Tool friendly output format (for use in tools like Tableau, Qlik, Microstrategy, and many others or, for developers, in an…

Overview
Features

• Summarization
• POS Tagging
• Sentiment Phrases
• Boolean Queries
• Categorization
• Intentions
• Custom Entities
• Themes

Price

• Starter - $1500 / month
• Growth - $2500 / month
• Advanced - $3500 / month

What is best?

• Summarization
• POS Tagging
• Sentiment Phrases

What are the benefits?

• Up to 10% increase in sentiment accuracy
• Precise and relevant topic detection
• Industry-specific entity extraction

Bottom Line

Semantria for Excel Windows only is a powerful workbench, tuning and reporting application that resides inside Microsoft Excel. It's the perfect tool for data analysts to get actionable insights, instantly. Easily analyze Microsoft Excel or text-based datasets right from your Mac desktop.

7.7
Editor Rating
8.4
Aggregated User Rating
2 ratings
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Semantria

23

Keatext

Keatext uses advanced natural language processing and machine learning technology to analyze unstructured customer feedback faster than you can say artificial intelligence. Keatext is a cost-effective, cloud-based app that quickly gives businesses a picture of their entire interaction with their customers, across all touch points so they can take the right action. Keatext uses natural language processing technology to analyze unstructured customer feedback such as customer comments, product reviews, call center transcripts and open-ended survey responses. Keatext is a Cloud-based customer feedback analysis and reporting platform that helps organizations make sense of unstructured customer feedback in minutes. Keatext uses natural language…

Overview
Features

• Integrates seamlessly with Salesforce
• Easily import your customer data
• Advanced algorithms analyze plain text data
• Dynamic reporting tools make sharing information

Price

Contact for Pricing

What is best?

• Integrates seamlessly with Salesforce allowing you to easily import your customer data
• Advanced algorithms analyze plain text data using machine leaning and natural language processing
• Dynamic reporting tools make sharing information and ideas with colleagues easier

What are the benefits?

• Analyze all your customer feedback
• Unlock insights from your unstructured data
• Collaboration made easy

Bottom Line

SIFT uses sentiment analysis to determine whether a topic is mentioned positively or negatively. That way, you can easily tell which issues need to be dealt with quickly, and what people really like about your product or services.

7.7
Editor Rating
8.2
Aggregated User Rating
2 ratings
You have rated this

Keatext

24

AYLIEN

AYLIEN provide Text Analysis & News API's that allow users to make sense of human-generated content at scale. AYLIEN Text API is a package of Natural Language Processing, Information Retrieval and Machine Learning tools for extracting meaning and insight from textual and visual content with ease. AYLIEN provide Proper categorization, Concept Extraction, Automatic Hashtag Suggestion. Concept Extraction takes Entity Extraction to new heights, providing Linked Data for topics mentioned, including semantic types and URIs. Automatic Hashtag Suggestion helps you get more exposure for your content on Social Media. Language Detection quickly and accurately ensures that you and the text in…

Overview
Features

• Sentiment Analysis
• Summarization
• Classification
• Entity Extraction
• Concept Extraction
• Language Detection
• Hashtag Suggestion
• Batch Processing
• Extraction
• Image tagging

What is best?

• Sentiment Analysis
• Summarization
• Classification

What are the benefits?

•Article Extraction strips HTML documents of ads, navigation elements, and anything that gets in the way of understanding the text.
•Summarization extracts key sentences from a text, leaving only the most important concepts.
• Proper categorization is critical to any information-based endeavor, because a text is only valuable if its audience can find it.

Bottom Line

AYLIEN provide Proper categorization, Concept Extraction, Automatic Hashtag Suggestion. Concept Extraction takes Entity Extraction to new heights, providing Linked Data for topics mentioned, including semantic types and URIs.

7.7
Editor Rating
8.1
Aggregated User Rating
3 ratings
You have rated this

AYLIEN

25

Pingar DiscoveryOne

Pingar, make analyzing text as easy as analyzing data in databases. Unstructured data such as text represents 80% of your organization’s content and grows at 45-60% annually (according to Gartner, Inc). Being able to organize, collate and identify what is relevant, active and important is an ongoing problem with significant measurable financial implications for any organization. Pingar DiscoveryOne lets enterprises identify opportunities and risks hidden in the text of corporate and web data. It reduces the cost of document storage, security and compliance. DiscoveryOne’s powerful text analytics engine reads millions of pages in hours identifying what content matters most to…

Overview
Features

• Content Inventory
• Content Enrichment
• Document Findability
• Document Classification
• Machine learning

Price

Contact for Pricing

What is best?

• Content Inventory
• Content Enrichment
• Document Findability

What are the benefits?

• Improves search
• Improves data migration
• Enables faceted search

Bottom Line

Pingar, make analyzing text as easy as analyzing data in databases.

7.7
Editor Rating
8.2
Aggregated User Rating
2 ratings
You have rated this

Pingar DiscoveryOne

26

Text2data

Text2data offers text analytics SaaS services like in-depth analysis, social media/ survey data and cloud computing. Text2data offers features such as sentiment analysis API, Twitter sentiment engine, user classification models (self-trained), excel add-In (one seat), email support and SLA up-time guarantee. Text2data’s In-depth Analysis lets users analyze in-house documents, emails, CRM or verbatim comments, track customer satisfaction, train document classification models with your own data, to achieve up to 90% accuracy, implement content driven events in your organization and set-up early warning and response triggers. Text2data’s Social Media/ Survey data lets users analyze sentiment to the user or user’s competitor's…

Overview
Features

• Sentiment analysis
• Text summarization
• Document classification
• Entity extraction
• Themes discovery
• Keyword analysis
• Citation detection
• Slang detection

Price

• Explorer - £4.9, £0.00049 per call
• Basic - £39 /mo., £0.0008 per call
• Enterprise - £139 /mo., £0.0005 per call
• Custom - per request

What is best?

• Sentiment analysis
• Text summarization
• Document classification

What are the benefits?

• Analyze in-house documents, emails, CRM or verbatim comments
• Track customer satisfaction
• Analyze sentiment to your or your competitor's products

Bottom Line

Text2data keeps track of emails, social media and free-text survey and extracting useful customer experience information from it.

7.7
Editor Rating
5.5
Aggregated User Rating
4 ratings
You have rated this

Text2data

27

Angoos KnowledgeREADER

Angoos KnowledgeREADER brings a new age of integrated customer intelligence by combining visual text discovery and sentiment analysis with the power of predictive analytics. Angoos enrich your text discovery process with robust text mining functionality that provides you with access to Natural Language Processing (NLP), sentiment analysis, text discovery dashboard, association discovery maps, document exploration/sentiment markup, classification, and entity and theme extraction. Native language packs greatly enhance the accuracy of sentiment analysis and catch many nuances that are usually lost in translation. KnowledgeREADER offers multi-language support for English, French, Spanish, Portuguese, German, Chinese (Mandarin), Korean, Italian, Dutch, Japanese, Malay and…

Overview
Features

•Visual Text Discovery Dashboard
•Sentiment Analysis and Sentiment Categorization
•Extraction of Topics, Themes, Entities, and Sentiment-bearing phrases
•Comparison Analysis
•Trend Analysis
•Syntax Matrix technology
•Association Discovery
•Document Summarization and Sentiment Markup
•Automated creation of a dataset for predictive modeling
•Association analysis based on text analysis results

Price

Contact for Pricing

What is best?

•Visual Text Discovery Dashboard
•Sentiment Analysis and Sentiment Categorization
•Extraction of Topics, Themes, Entities, and Sentiment-bearing phrases

What are the benefits?

• Deploy anyway and anywhere
• Streamline your analytics tools with fully-integrated and scalable Big Data application
• Efficiently harness the power of big data

Bottom Line

Angoos enrich your text discovery process with robust text mining functionality that provides you with access to Natural Language Processing (NLP), sentiment analysis, text discovery dashboard, association discovery maps, document exploration/sentiment markup, classification, and entity and theme extraction.

7.7
Editor Rating
8.3
Aggregated User Rating
3 ratings
You have rated this

Angoos KnowledgeREADER

28

Etuma

Etuma

Etuma’s text feedback categorization service lets you know what your customers are talking about, ranking feedback categories and sentiment in order of importance. This allows you to choose when to take action in acute cases. It also detects the sentiment per category , letting you know which aspects of your product, service or campaign are positive or negative. All this in real-time and in ten languages. The feedback categorization quickly uncovers the hidden opportunities residing in large amounts of text and presents them in a structurally and visually understandable way. Etuma Feedback Categorizer detects all relevant keywords and maps them…

Overview
Features

• Consistent and Automatic
• Easy to integrate
• Multi-Language Analysis and Reporting
• Artificial Intelligence Driven Learning
• Topic Specific Sentiment
• No Vendor Lock-in

Price

Start From €500 / month

Website
What is best?

• Consistent and Automatic
• Easy to integrate
• Multi-Language Analysis and Reporting

What are the benefits?

• Real-time Customer Information
• Improve your Products and Services
• Communicate more Effectively

Bottom Line

Etuma Feedback Categorizer detects all relevant keywords and maps them to industry-specific categorization schemes. Etuma Feedback Categorizer extracts your and your competitor's Brands and brand nicknames using Named Entity Recognition from any customer feedback including social media.

7.7
Editor Rating
8.5
Aggregated User Rating
2 ratings
You have rated this

Etuma

29

Averbis

Averbis is a specialist for text analysis solutions and present everywhere companies require effective searching of data, its contextual structuring and specific evaluation. The core strength is the analysis of unstructured and structured data, e.g. social media data, news, web resources, reports, patents, company-internal data, emails and research literature. The Averbis software enables the tapping into and evaluation of these knowledge sources and the automation of information processes. By integrating in existing business processes, the solutions contribute to lowering costs, boosting productivity, founded decision-making and better prognoses. Information Discovery is a next-generation text analytics and data exploration platform that allows…

Overview
Features

• Text Mining
• Machine Learning
• Semantic Search
• Terminology Management

What is best?

• Text Mining
• Machine Learning
• Semantic Search

What are the benefits?

• Conceptual Design & Realization
• Analysis & Evaluation
• Creation of Individual Terminologies

Bottom Line

The Averbis software enables the tapping into and evaluation of these knowledge sources and the automation of information processes. By integrating in existing business processes, the solutions contribute to lowering costs, boosting productivity, founded decision-making and better prognoses.

7.7
Editor Rating
9.1
Aggregated User Rating
3 ratings
You have rated this

Averbis

30

Megaputer

Megaputer provides two separate software packages for text analysis. PolyAnalyst performs linguistic and semantic text analysis and coding, clustering and categorization of documents, entity extraction, visualization of patterns, automated or manual taxonomy creation, text OLAP, and generating interactive graphical reports on results. TextAnalyst provides a list of the most important keywords in a document, a set of related keywords for each word, and the ability to automatically summarize a document or perform natural language queries.The solution is offered by Text Mining the technology for automated knowledge discovery in large volumes of text based on a combination of linguistic, semantic, statistical…

Overview
Features

• Categorization
• Clustering
• Prediction
• Link Analysis
• Keyword and entity extraction
• Pattern discovery
• Anomaly detection

What is best?

• Categorization
• Clustering
• Prediction

What are the benefits?

• Comprehensive joint analysis of text and structured data
• Impressive scalability
• Ultimate ease of use

Bottom Line

TextAnalyst provides a list of the most important keywords in a document, a set of related keywords for each word, and the ability to automatically summarize a document or perform natural language queries.

7.7
Editor Rating
8.5
Aggregated User Rating
3 ratings
You have rated this

Megaputer

31

Aspect NLU

Aspect NLU (Natural Language Understanding) makes it possible to deliver automated self-service interactions via customer support chatbotson channels like SMS, Twitter, or Facebook Messenger, with interactive, intuitive dialogues that are conversational and convenient. Aspect NLU transforms text-based self-service into natural, two-way, powerful interactions. While simple automated interactions guide users through a predefined set of options, NLU complements Aspect’s CXP Pro solution for omni-channel self-service by actually understanding customer intent and providing the ability to answer open-ended questions which is essential to improving success rates for more sophisticated tasks.

Overview
Features

• Natural Language Understanding Enhances Text Self-Service
• Natural Self-Service Conversations with Chatbots
• NLU and the Customer Experience Ecosystem
• Support for Languages Around the World

What is best?

• Natural Language Understanding Enhances Text Self-Service
• Natural Self-Service Conversations with Chatbots
• NLU and the Customer Experience Ecosystem

What are the benefits?

• Aspect NLU makes it possible to deliver automated self-service interactions via customer support chatbots on different channels.
• Aspect NLU transforms text-based self-service into natural, two-way, powerful interactions.
• NLU reduces the overall cost of customer interaction by improving text-based channels

Bottom Line

NLU complements Aspect’s CXP Pro solution for omni-channel self-service by actually understanding customer intent and providing the ability to answer open-ended questions which is essential to improving success rates for more sophisticated tasks

7.6
Editor Rating
8.3
Aggregated User Rating
3 ratings
You have rated this

Aspect NLU

32

muText

muText is text mining engine that enables knowledge discovery from unstructured and semi-structured data.Analyze raw text from a wide range of sources, such as surveys, customer feedback, product reviews, and social media. Perform data analysis to understand the text characteristics like frequency and relationship analysis and transform unstructured textual data into workable entities through a series of data cleansing and pre-processing rules. Mu Sigma is a category defining Decision Sciences and Big Data analytics company helping enterprises institutionalize data-driven decision making. The unique interdisciplinary approach and cross-industry learning drive innovation in solving high-impact business problems across marketing, risk and supply…

Overview
Features

• Data Coverage
• EDA Text
• Text Parsing
• Text Categorization
• Interface
• Topic Modeling

What is best?

• Text Parsing
• Text Categorization
• Interface

What are the benefits?

• Analyze raw text from a wide range of sources, such as surveys, customer feedback, product reviews, and social media
• Perform data analysis to understand the text characteristics like frequency and relationship analysis
• Transform unstructured textual data into workable entities through a series of data cleansing and pre-processing rules

Bottom Line

muText analyze raw text from a wide range of sources, such as surveys, customer feedback, product reviews, and social media.

7.6
Editor Rating
8.5
Aggregated User Rating
2 ratings
You have rated this

muText

33

TextualETL

TextualETL is the technology that allows an organization to read text in any format in any language and to convert the text to a standard relational data base (DB2, Oracle, Teradata, SQL Server et al) where the text is in a useful meaningful format. TextualETL does not put text into a blob. Once text is placed in a blob it is essentially not useful. Instead TextualETL creates a textual data base in a relational format that is fit for analytical processing. TextualETL reads, integrates, and prepares unstructured data that is ready to go into standard technologies such as Oracle, DB2,…

Overview
Features

• Integrate textual data into a data base
• Create an unstructured data base that is then integrated with structured data
• Read and process unstructured data so that textual analytics can be done
• Leverage the investment you have already made in Business Intelligence
• Optimize your analytical infrastructure so it can be used – as is
•Include unstructured data as part of the decision making process

What is best?

• Integrate textual data into a data base
• Create an unstructured data base that is then integrated with structured data in a data warehouse
• Read and process unstructured data so that textual analytics can be done

What are the benefits?

• Read any source or format of text – email, Hadoop, .txt, .doc. data base, etc.
• Handle text in any common language (English, Spanish, French, German, et al)
• Interpret both “standard” text and shorthand

Bottom Line

TextualETL does not put text into a blob. Once text is placed in a blob it is essentially not useful. Instead TextualETL creates a textual data base in a relational format that is fit for analytical processing.

7.6
Editor Rating
8.3
Aggregated User Rating
2 ratings
You have rated this

TextualETL

34

Language Computer

Language Computer offers a complete line of interoperable natural language processing, semantic search, and knowledge acquisition products.Language Computer's CiceroLite recognizes hundreds of different types of named entities in English, Arabic, and Chinese texts with nearly 90% precision and recall. Language Computer's CiceroCoref increases the utility of entity extraction from natural language texts by identifying multiple references to the same entity, even when different expressions used to refer to the same entity are used. LCC's Pinpoint temporal and spatial normalization system unlocks value from raw texts by automatically converting temporal and spatial expressions into formats that can be easily visualized.

Overview
Features

• Text annotation
• Content management
• Custom Information Extraction
• Question Answering
• Knowledge Acquisition

What is best?

• Text annotation
• Content management
• Custom Information Extraction

What are the benefits?

• Simplifies the process of adding new annotations
• Automatically identifies specific information about entities and events
• Extracts information with surpassed precision

Bottom Line

Language Computer's CiceroLite recognizes hundreds of different types of named entities in English, Arabic, and Chinese texts with nearly 90% precision and recall.

7.6
Editor Rating
8.2
Aggregated User Rating
1 rating
You have rated this

Language Computer

35

Intellexer

Intellexer semantic products enable users to deal with various text processing tasks and which can solve diverse problems associated with the processing of electronic documents. Intellexer offers features such as the Intellexer. API which lets users get access to the most up-to-date and intellectual tools for text information processing with semantic technologies that also allow users solve the issues of information search, extraction and systematization by means of easy web access you can retrieve and manage knowledge from their documents in the most efficient way and the Intellexer. SDK which is a software development kit for developers and integrators which…

Overview
Features

• Sentiment Analyzer
• Named Entity Recognizer
• Summarizer
• Related Facts
• Comparator, Categorizer, Clusterizer
• Question-Answering System
• Question Comparison Tool
• Natural Language Interface

What is best?

• Intellexer API
• Intellexer SDK
• Linguistic Processor

What are the benefits?

• Based on the use of Natural Language Processing
• Based on Machine Learning technologies
• Can be used as standalone applications

Bottom Line

Intellexer is a linguistic platform which incorporates powerful linguistic tools for analyzing text in natural language and provides effective capabilities for the development of various semantics-based solutions.

7.5
Editor Rating
8.5
Aggregated User Rating
1 rating
You have rated this

Intellexer

36

Semantria API

Semantria API is a platform which analyzes and processes millions of documents in the cloud in each and every day. Semantria API securely and scalably fits your scenario, from high demand social platforms to desktop analytics. This platform has quite some interesting features which make it rather outstanding from the rest. Semantria has highly tunable NLP with broad language support, this shows that Semantria API Categorization and Named Entity Extraction tools are easily trained to match industry-specific vocabularies, and every aspect of our Sentiment Analysis system can be tweaked to match your specifications. Semantria platform has an important component which…

Overview
Features

• Highly tunable NLP with broad language support
• Connectors to SPSS and Triple-S, which are industry standards for survey information
• Get access to as many Semantria for Excel seats as you need
• Sentiment analysis identifies the positive, negative or neutral tones embedded in your content
• Multilingual for All Industries

Price

• Starter. Best for consultants- • $1500/month
• Growth • $2500/month
• Advanced, best for enterprise- • $3500/month

What is best?

• Highly tunable NLP with broad language support
• Connectors to SPSS and Triple-S, which are industry standards for survey information
• Get access to as many Semantria for Excel seats as you need

What are the benefits?

• Sentiment analysis tools uncover how people feel about your brand, products, and services
• Semantria for Excel provides fast and accurate categorization of your input content
• Survey and Data Friendly Formats

Bottom Line

Semantria API is a platform which analyzes and processes millions of documents in the cloud in each and every day.

7.6
Editor Rating
8.2
Aggregated User Rating
1 rating
You have rated this

Semantria API

37

PrediCX

PrediCX

Warwick Analytics offers PrediCX that utilizes powerful artificial intelligence to automatically convert text data all in near real-time. PrediCX has the ability to deal with customer’s voice data and employing machine learning. It is also ideal for automating the contact center and providing insights for the contact center. With PrediCX, enterprises can perform automatic classification of the voice data of the customer with little user input and high level of accuracy. Enterprises can also boost their profits by having a clear picture of topics that boost the clients’ loyalty. The contact centers allow saving money and improving the satisfaction of…

Overview
Features

• Train chatbots effectively and minimize the human input required
• Deliver elite performance even when the data changes over time
• Simple and frictionless integration into the existing platforms
• Offers machine learning for unstructured text
• Optimized learning which also offers high quality performance

Price

• Essential – Free
• Pro - $900/month
• Premium - $4,950/month
• Enterprise – POA /month

Website
What is best?

•Rest API allows simple and frictionless integration into your existing platforms
•Invites ‘human-in-the-loop’ input only when required
•Dashboards, reports, early warnings

What are the benefits?

• Automatically classify voice of customer data to a high degree of accuracy with minimal user input
• Improve profits by understanding the rational and emotional topics that drive customer loyalty
• Save money and improve customer satisfaction with contact center insight and automation

Bottom Line

Warwick Analytics offers PrediCX which is a powerful machine learning platform for voice and text of customer data and is ideal for contact center automation and insight.

7.5
Editor Rating
8.7
Aggregated User Rating
2 ratings
You have rated this

PrediCX

What are Text Analysis, Text Mining, Text Analytics Software?

Text Analytics is the process of converting unstructured text data into meaningful data for analysis, to measure customer opinions, product reviews, feedback, to provide search facility, sentimental analysis and entity modeling to support fact based decision making.

What are the Top Software for Text Analysis, Text Mining, Text Analytics Software?

DiscoverText, Google Cloud Natural Language API, Lexalytics Salience, IBM SPSS Text Analytics, Provalis Research Text Analytics Software, Expert System, MeaningCloud, Microsoft Azure Text Analytics API, SAS Text Miner, IBM Watson Natural Language Understanding, Twinword, Stratifyd, Semantria for Excel, Luminoso, Bitext, Ascribe, indico, Rosette Text Analytics, Smartlogic, NetOwl, WordStat, Semantria, Keatext, AYLIEN, Pingar DiscoveryOne, Text2data, Angoos KnowledgeREADER, Etuma, Averbis, Megaputer, Aspect NLU, muText, TextualETL, Language Computer, Intellexer, Semantria API, PrediCX are some of the Top Software for Text Analysis, Text Mining, Text Analytics Software.

28 Reviews
  • December 4, 2013 at 3:00 pm

    ADDITIONAL INFORMATION
    Did you evaluate DiscoverText?

    • April 20, 2016 at 8:13 am

      ADDITIONAL INFORMATION
      Feedback Ferret should be in this list: Using text analytics, Feedback Ferret transforms customer feedback comments into actionable insight and make it easy for businesses to improve customer experience.
      All the technology and services have been developed by, and are operated by, Feedback Ferret Ltd. The technology is our own intellectual property, designed specifically to address the needs of extracting insight from customer feedback.
      http://www.feedbackferret.com

  • Max Mouneimne
    April 15, 2014 at 12:58 pm

    ADDITIONAL INFORMATION
    Angoss’s Text Analytics software KnowledgeREADER has the lexalytics engine embedded inside of the tool. Angoss has the best Decision & Strategy trees on the market and its visualization features enhance its ability to compete with all the top 10 players here and is gaining a lot of attraction in the market.

    I think Angoss should definitely be in the top 10.

  • May 24, 2014 at 11:18 am

    ADDITIONAL INFORMATION
    Bill Inmon’s Textual ETL is a serious omission from this list. http://www.forestrimtech.com

  • June 6, 2014 at 7:17 pm

    ADDITIONAL INFORMATION
    Ascribe is conspicuously missing the Top 30 Text Analytic Software Companies list. The Ascribe Intelligence Suite provides a unique integrated suite of TA tools that span from semi-automated to full automation.

  • Joe
    June 15, 2014 at 11:53 am

    ADDITIONAL INFORMATION
    One more to be added text2data.org

  • August 14, 2014 at 4:20 pm

    ADDITIONAL INFORMATION
    App developers and technology/software companies may want to give zVelo a look. Their contextual analysis engine is used to generate a wide array of data sets about URLs, text, unstructured data, and more. Data sets include categories, language, URL reputation, sentiment, named entities (persons, places, things) and even connections (e.g. how one feels about a particular brand in a social media post).

  • October 5, 2014 at 10:07 pm

    ADDITIONAL INFORMATION
    CARP language technologies suite of modules should be included in this list. A strong NLP outfit based in Europe.

  • Kevin
    October 10, 2014 at 9:44 am

    ADDITIONAL INFORMATION
    Check out Taste Analytics too. Their platform can turn virtually anybody into a data scientist for unstructured data sets.

  • October 28, 2014 at 10:56 am

    ADDITIONAL INFORMATION
    I bumped (again, actually) into this old post. Always happy to see that my company, Expert System, is listed.
    I remember when this was a niche and we were part of a very small group of companies working in this field, now there are hundreds of us 🙂 Actually, most of the old players are gone, turns out that it’s no easy task to build great technology and, at the same time, find a way to make money with it.

    Truth is, this industry is still very young and users don’t really know what to expect from text mining software or how to compare different services, so the past isn’t necessarily a testament to any company’s technical or business skills, nor is it a way to foresee the future. Probably we just have to wait for the market to “grow up”, hopefully helping it in doing so with modern approaches and new business models (we just launched our open beta at developer.cogitoapi.com since, you know, APIs is what the cool kids do these days and, most of all, you want to give free access to your stuff so that people can assess your real value).

    If I had to leave a suggestion, although merely subjective, for companies struggling in this business, I’d say that understanding that you work on a “solution” is the most important thing. Your technology must be good, naturally, and you’re going to do a lot of networking if you want to market your product, we all know this, but your actual weapon will be to have a real solution to a real problem. In other words: customer first, always.

  • November 17, 2014 at 12:10 pm

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    AYLIEN is an obvious omission from the list. Check out Aylien.com for powerful text analysis APIs.

  • February 13, 2015 at 9:20 am

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    Don’t for get Brainspace Discovery. The industry’s most advanced platform for text analytics, visualization & investigation.

  • February 18, 2015 at 3:56 pm

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    Please also consider averbis.com, a premier provider of cutting edge technology in text analytics.

  • March 6, 2015 at 1:37 pm

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    A specialist company working on clinical text analytics is Health Language Analytics. Clinical documents are very different to general text and require a high degree of in-built knowledge for the tools to be effective. see http://www.healthll.com.au

  • Rita
    July 22, 2015 at 5:31 pm

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    Anyone use Kanjoya Perception? Curious how all these tools compare. They do both sentiment and emotion analysis, along with content analysis.

  • March 25, 2016 at 8:51 pm

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    AroniSmartIntelligence is commercial applied statistics, text analysis, segmentation, and data mining and Bayesian models software package for Mac OS X®. It has text analytics and mining capabilities. The software text analytics capabilities include a big data module to merge unstructured flat text in articles. AroniSmartIntelligence can be used to analyze text, create words and tags clouds and produce variables for further predictive models, segmentation, and Bayesian analytics .

  • April 1, 2016 at 7:41 am

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    Ontotext also has a cloud based solution for text analytics – the Self-Service Semantic Suite (S4), http://s4.ontotext.com/

    * it provides News analytics services for English and German, text analytics for biomedical content, Twitter analytics (via a 3rd party component) as well as integrated image analytics via the Imagga Tagging API
    * all entities discovered by the text analytics services are disambiguated & mapped to reference entities from knowledge graphs like DBpedia, Wikidata or special bio-medical knowledge graphs
    * the results from the text analytics can in turn be added to knowledge graphs
    * S4 also provides semantic graph database-as-a-service so that entities found in text can be interlinked into a knowledge graph, and enriched with data from external knowledge graphs

  • September 15, 2016 at 10:30 am

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    You should add http://text-analyzer.com to this list, it’ the only Online Natural Language Processing service that helps you tag sentences for export via Click & Tell Sentence Views; which help you refine results, quickly! It groups sentences by Sentiment, Parts Of Speech, Top 25 Positive, Neutral, or Negative Keywords or by Sentences and Conversations!

    Filters to refine results are everywhere! Parses sentences to create dynamic keyword filters! Any sentence, any keyword, all filters! And if that was not enough, combine them to create complex two word filters for the selected View and Sentiment! And when you think there might be something in those joined words, if they were flipped; they have that to!

  • October 14, 2016 at 8:20 am

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    Additional Information
    Ambiverse’s Natural Language Understanding API (https://www.ambiverse.com/natural-language-understanding-api/) is missing from this list. Ambiverse’s NLU API extracts entities from unstructured text, enabling a more precise transformation of texts into actionable, measurable, and easily accessible knowledge. Entities are identified by types such as person, location, organization, or product, and linked to the Wikipedia-derived YAGO knowledge graph. You can query the knowledge graph to obtain further information about these entities, such as Wikipedia links, textual descriptions, images, and lists of relevant categories.

    You can find more information and demos on Ambiverse’s web page: https://www.ambiverse.com

  • October 18, 2016 at 11:12 am

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    Attensity don’t seem to exist anymore. Does anybody know what happened to them?

  • February 7, 2017 at 5:38 am

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    Check out the VOZIQ text Analytics too http://voziq.com/
    VOZIQ’s teams of experts are helping reputed companies to solve complex contact center puzzles and generate millions of dollars in ROI.

  • March 10, 2017 at 9:28 am

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    Hey ! You should try Proxem https://www.proxem.com/ an expert that has been offering SaaS software solutions to analyse large volumes of textual data in real time from both the web and social media

  • March 16, 2017 at 12:09 pm

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    No R / No Python. Ah I forgot – they are not tools – dimwits wont understand them and will spend millions for tools !!!

  • March 16, 2018 at 6:45 pm

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    Ipiphany uses ai powered text analytics to analyze and visualize customer feedback – so you can easily discover and understand the most important actionable insights , customer issues, and their root causes.

  • October 8, 2018 at 3:08 am

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    Hi @IManuel, thank you very much for that. Please also have a look at this open source platform for Text Mining and Sentiment Analysis for Stocks, ForEx, Derivatives, Commodites, and Cryptocurrencies forecast:

    https://www.linkedin.com/pulse/practical-guide-stock-prediction-using-text-mining-marcelo-beckmann/

  • Oli Steadman
    March 5, 2019 at 10:57 am

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    @imanuel will you be adding new items to this list? I have been assessing Finch for Text® and would be curious to see it alongside those above; also hear thoughts about it from other folks who’ve commented above.

  • Ram B
    July 1, 2019 at 9:29 am

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    Our company SetuServ’s AI solution can mine any written text to derive insights from consumer feedback, regardless of the domain or data source. We’d love to show you a demo and explain our platform. We have been selected for inclusion in the NASSCOM AI Game Changer Awards for 2018.Our approach is designed to allow for significant up-front learning and collaboration between SetuServ consultants and client stakeholders. This allows us to build models that are uniquely-tailored to each client and for each specific functional purpose.

  • Ram Bayisetty
    July 19, 2019 at 6:07 am

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    Suggested to Include SetuServ offers unstructured text analytics solution that uses machine learning to mine customer reviews, social media commentary, survey responses and all other forms of customer feedback to extract high-quality and granular insights for product development, marketing, customer service, innovation, and corporate strategy functions.

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