Reviews
Now Reading
Keatext
1
Review

Keatext

Overview
Synopsis

Keatext uses advanced natural language processing and machine learning technology to analyze unstructured customer feedback faster than you can say artificial intelligence.

Category

Text Analytics Software

Features

• Integrates seamlessly with Salesforce allowing you to easily import your customer data
• Advanced algorithms analyze plain text data using machine leaning and natural language processing
• Dynamic reporting tools make sharing information and ideas with colleagues easier

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1000 employees)

Company

SIFT

What is best?

• Integrates seamlessly with Salesforce allowing you to easily import your customer data
• Advanced algorithms analyze plain text data using machine leaning and natural language processing
• Dynamic reporting tools make sharing information and ideas with colleagues easier

What are the benefits?

• Analyze all your customer feedback
• Unlock insights from your unstructured data
• Collaboration made easy
• No complex data integrations

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.7
8.3
Features & Functionality
7.7
8.3
Advanced Features
7.7
8.1
Integration
7.7
8.1
Performance
7.7
Training
6.5
Customer Support
7.7
8.1
Implementation
Renew & Recommend
Bottom Line

SIFT uses sentiment analysis to determine whether a topic is mentioned positively or negatively. That way, you can easily tell which issues need to be dealt with quickly, and what people really like about your product or services.

7.7
Editor Rating
7.9
Aggregated User Rating
2 ratings
You have rated this

Keatext uses advanced natural language processing and machine learning technology to analyze unstructured customer feedback faster than you can say artificial intelligence. Keatext is a cost-effective, cloud-based app that quickly gives businesses a picture of their entire interaction with their customers, across all touch points so they can take the right action. Keatext uses natural language processing technology to analyze unstructured customer feedback such as customer comments, product reviews, call center transcripts and open-ended survey responses.

Keatext is a Cloud-based customer feedback analysis and reporting platform that helps organizations make sense of unstructured customer feedback in minutes. Keatext uses natural language processing and machine learning technology to analyze all your customer verbatim and open ended surveys, emails, product reviews, call center transcripts and more. Keatext uses sentiment analysis to determine whether a topic is mentioned positively or negatively. That way, you can easily tell which issues need to be dealt with quickly, and what people really like about your product or services.

Filter reviews
User Ratings





User Company size



User role





User industry





1 Reviews
  • George
    August 28, 2017 at 11:27 am

    Customer feedback analysis that's powerful and effective

    Company size

    Medium (50 to 1000)

    User Role

    Consultant

    User Industry

    Manufacturing

    Rating
    Ease of use8.3

    Features & Functionality8.3

    Advanced Features8.1

    Integration8.1

    Training 8.1

    Customer Support8.1

    ADDITIONAL INFORMATION
    Keatext is a customer feedback analysis that’s powerful and effective, built for organizations to understand their customers. By using machine learning and natural language processing, users will be able to analyze their customers feedback and be able to determine both positive and negative sides from gathered data. Keatext program will help you better create actions depending on your customer needs and be able to plan effective strategies for the business.

Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
Renew & Recommend

What's your reaction?
Love It
0%
Very Good
0%
INTERESTED
0%
COOL
0%
NOT BAD
0%
WHAT !
0%
HATE IT
0%