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Keatext uses advanced natural language processing and machine learning technology to analyze unstructured customer feedback faster than you can say artificial intelligence.
Category
Text Analytics Software
Features
• Integrates seamlessly with Salesforce • Easily import your customer data • Advanced algorithms analyze plain text data • Dynamic reporting tools make sharing information
License
Proprietary
Price
Contact for Pricing
Pricing
Subscription
Free Trial
Available
Users Size
Small (<50 employees), Medium (50 to 1000 Enterprise (>1000 employees)
Company
SIFT
What is best?
• Integrates seamlessly with Salesforce allowing you to easily import your customer data • Advanced algorithms analyze plain text data using machine leaning and natural language processing • Dynamic reporting tools make sharing information and ideas with colleagues easier
What are the benefits?
• Analyze all your customer feedback • Unlock insights from your unstructured data • Collaboration made easy • No complex data integrations
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.7
8.4
Features & Functionality
7.8
8.4
Advanced Features
7.6
8.4
Integration
7.8
8.2
Performance
7.7
8.6
Customer Support
7.6
8.2
Implementation
8.6
Renew & Recommend
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Bottom Line
SIFT uses sentiment analysis to determine whether a topic is mentioned positively or negatively. That way, you can easily tell which issues need to be dealt with quickly, and what people really like about your product or services.
7.7
Editor Rating
8.2
Aggregated User Rating
2 ratings
You have rated this
Keatext uses advanced natural language processing and machine learning technology to analyze unstructured customer feedback faster than you can say artificial intelligence.
Keatext is a cost-effective, cloud-based app that quickly gives businesses a picture of their entire interaction with their customers, across all touch points so they can take the right action.
Keatext uses natural language processing technology to analyze unstructured customer feedback such as customer comments, product reviews, call center transcripts and open-ended survey responses.
Keatext is a Cloud-based customer feedback analysis and reporting platform that helps organizations make sense of unstructured customer feedback in minutes.
Keatext uses natural language processing and machine learning technology to analyze all your customer verbatim and open ended surveys, emails, product reviews, call center transcripts and more. Keatext uses sentiment analysis to determine whether a topic is mentioned positively or negatively. That way, you can easily tell which issues need to be dealt with quickly, and what people really like about your product or services.
Customer feedback analysis that's powerful and effective
Company size
Medium (50 to 1000)
User Role
Consultant
User Industry
Manufacturing
Rating
Ease of use8.3
Features & Functionality8.3
Advanced Features8.1
Integration8.1
Training 8.1
Customer Support8.1
ADDITIONAL INFORMATION Keatext is a customer feedback analysis that’s powerful and effective, built for organizations to understand their customers. By using machine learning and natural language processing, users will be able to analyze their customers feedback and be able to determine both positive and negative sides from gathered data. Keatext program will help you better create actions depending on your customer needs and be able to plan effective strategies for the business.
Customer feedback analysis that's powerful and effective
Medium (50 to 1000)
Consultant
Manufacturing
ADDITIONAL INFORMATION
Keatext is a customer feedback analysis that’s powerful and effective, built for organizations to understand their customers. By using machine learning and natural language processing, users will be able to analyze their customers feedback and be able to determine both positive and negative sides from gathered data. Keatext program will help you better create actions depending on your customer needs and be able to plan effective strategies for the business.