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IBM SPSS Text Analytics
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IBM SPSS Text Analytics

Overview
Synopsis

IBM SPSS Text Analytics for Surveys software transform unstructured survey text into quantitative data and gain insight using sentiment analysis.

Category

Text Analytics Software, Survey Analysis Software

Features

• Automated categorization and reuse
• Visualization and collaboration
• NLP features
• Data management

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1000 employees)

Company

IBM

What is best?

• Automated categorization and reuse
• Visualization and collaboration
• NLP features
• Data management

What are the benefits?

• Easy to use and control
• Uses linguistics-based technologies
• Automates the categorization process
• Easily categorize survey text responses
• Easily quantify survey text responses

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.7
8.4
Features & Functionality
7.7
8.3
Advanced Features
7.7
8.1
Integration
7.7
8.1
Performance
7.7
Training
8.1
Customer Support
7.7
8.1
Implementation
Renew & Recommend
Bottom Line

SPSS Text Analytics for Surveys categorizes responses and integrates results with other survey data for better insight and statistical analysis.

7.7
Editor Rating
8.2
Aggregated User Rating
1 rating
You have rated this

IBM SPSS Text Analytics for Surveys software transform unstructured survey text into quantitative data and gain insight using sentiment analysis. SPSS Text Analytics for Surveys categorizes responses and integrates results with other survey data for better insight and statistical analysis. Automates the categorization process to eliminate the time and expense of manual coding. Uses linguistics-based technologies to reduce the ambiguities of human language, helping you uncover patterns in the attitudes, beliefs and opinions of others.

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1 Reviews
  • Joel
    September 14, 2017 at 11:26 am

    Automated categorization and reuse feature that facilitates creation of categories or use of prebuilt categories for customer

    Company size

    Enterprise (>1001)

    User Role

    Executive

    User Industry

    Construction

    Rating
    Ease of use8.4

    Features & Functionality8.3

    Advanced Features8.1

    Integration8.1

    Training 8.1

    Customer Support8.1

    ADDITIONAL INFORMATION
    IBM SPSS Text Analytics provides the automated categorization and reuse feature that facilitates creation of categories or use of prebuilt categories for customer, employee satisfaction surveys and product. The automated categorization and reuse feature enables quick extraction of key concepts and opinions, and perform manual intervention to refine a user’s results. With the automated categorization and reuse feature, users are provided with a good platform to enhance productivity and insights by using hierarchical category structures. The NPL features provided by IBM SPSS Text Analytics, facilitates identification of major themes and distinguishing of positive and negative comments without having to read all responses. The NLP features also enable assessing of content that has been translated into English from several other languages through SDL translation software. The visualization and collaboration capabilities provided by IBM SPSS Text Analytics enable seeing of categories that share responses. The use of visualization capabilities also enables exportation of summary bar charts or exportation of results from graphing and analysis.

Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
Renew & Recommend

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