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Top 65 Social Media Analytics Software

Top 65 Social Media Analytics Software

Top 65 Social Media Analytics Software
5 (99.36%) 156 ratings

Social Media Analytics software solutions provides market research analytics to deliver customer insights from social media for a 360 degree view of all customer touch points, customer care, brand marketing, public relations, sentiment analysis and merchandising.

Presence of social media has made it easy for marketers to reach out to as many people as possible. Marketers are increasing co-operating these channels as part of their marketing campaigns. Besides marketing, these channels come in handy while benchmarking with other competitors in the market. By studying demographic of your followers and those of your competitors, you can easily pick out what is working and incorporate it into your business.

Despite the numerous social media channels, many businesses are still struggling in their operation. Why is it so? They lack the appropriate tools to analyze data from the social media interaction. For you to reap maximum benefits from the social media, you need social media analytics software to collect data, analyze, and give reports of how the different channels are performing.

Top Social Media Analytics Software: NapoleonCat, Brand24, Iconosquare, Viraltag, Keyhole, Snaplytics, Digimind, Socialbakers, NetBase, NUVI, quintly, Sysomos, Attentio, Sprinklr, Klear, Adobe Social, Spredfast, SocialHub, Fanpage Karma, Oracle Social Cloud, Plumlytics, Abzooba, Salesforce Social Studio, TheySay, General Sentiment, TrackMaven, Beevolve, Talkwalker, Affinio, HootSuite, Crimson Hexagon, Meltwater, Simply Measured, Sendible, Brandwatch, Cision, Confirmit Horizons, Sprout Social, Oktopost, Rival IQ, Sentiment, Trackur, Synthesio, Agorapulse, SocialPilot, Clarabridge, Social Data Intelligence, Nielsen Social, eClincher, Buzzmonitor, Sotrender, Lithium, Tracx, Buzzcapture, Crimson Heagon, Klout, HowSociable, Social Report, Bottlenose, SocialMotus, Unmetric, Unified, Audiense, SocialClout, Socialinsider are some of the Top Social Media Analytics Software.

What are Social Media Analytics Software?

Social Media Analytics Software helps companies with multiple social accounts, channels to compile data and analyze campaign performance in a single view. This helps to optimize campaigns and maximize ROI in near real-time. This helps to conduct ad-hoc analysis to share meaningful insights and visualizations across your organization.

Social Media Analytics Software extracts valuable hidden insights from vast amounts of semi-structured and unstructured social media data to enable informed and insightful decision making. Social media analytics can also be referred as social media listening, social media monitoring or social media intelligence. There are three main steps in analyzing the social media: data identification, data analysis, and information interpretation.

This tool has been designed to assist social media managers to analyze data from the social media campaigns. It is used to gather data, analyze as well as report on what is happening in your social media accounts. The tool can also be used to collect information about the most successful practices, demographics as well as consumer behaviors.

Gathering such information helps social media managers determine the most appropriate form to reach their customers. More so, it is a tool that provides insights on most appropriate strategies to employ in order to grow business. The tool is not a preserve for social media managers only; it is also used by other employees such as marketing officers to measure the success of their engagements with consumers.

You may also like to review the Top Free Social Media Management and Analytics Software

  • Competitor analysis: the feature helps social media managers track the performance of their social media campaigns as well as for those of their competitors. By doing so, the managers are able to benchmark with their competitors as they strive to improve the overall performance of their campaign. It is also a great way of improving interactions and increasing on their followers.
  • Follower analysis: apart from learning about how your followers are interacting with your posts, you also need to learn more about their demographic and location. This gives an insight into how a certain demographic is interacting with your post. Having such information helps social media managers personalize their content with aim of boosting interaction with the targeted audience.
  • Content engagement analysis: this is similar to follower analysis in that it gives insight into how followers are engaging with various contents posted. Social media analytics software makes use of this feature to analyze the contents that attract most engagements, followers, and likes. With this, social media managers are able to personalize content so as to increase on followers. It also helps to determine the most appropriate socio adverts to invest in.
  • Influencer identification: the software is able to identify the followers with the largest networks. These followers can be contracted by the managers to act as brand ambassadors due to their large followers. Making use of the follower’s network is one of the strategies used by organizations to boosts their followings and audience.
  • Reporting: the social media analytic tools provides an advanced reporting tool as opposed to using the traditional spreadsheet. This improves the reporting process as data can be easily exported in an organized and easy to understand fashion.
What are Social Media Analytics Software

What are Social Media Analytics Software

Top Social Media Analytics Software

NapoleonCat, Brand24, Iconosquare, Viraltag, Keyhole, Snaplytics, Digimind, Socialbakers, NetBase, NUVI, quintly, Sysomos, Attentio, Sprinklr, Klear, Adobe Social, Spredfast, SocialHub, Fanpage Karma, Oracle Social Cloud, Plumlytics, Abzooba, Salesforce Social Studio, TheySay, General Sentiment, TrackMaven, Beevolve, Talkwalker, Affinio, HootSuite, Crimson Hexagon, Meltwater, Simply Measured, Sendible, Brandwatch, Cision, Confirmit Horizons, Sprout Social, Oktopost, Rival IQ, Sentiment, Trackur, Synthesio, Agorapulse, SocialPilot, Clarabridge, Social Data Intelligence, Nielsen Social, eClincher, Buzzmonitor, Sotrender, Lithium, Tracx, Buzzcapture, Crimson Heagon, Klout, HowSociable, Social Report, Bottlenose, SocialMotus, Unmetric, Unified, Audiense, SocialClout, Socialinsider are some of the Top Social Media Analytics Software.

Top Social Media Analytics Software
PAT Index™
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

1

NapoleonCat

NapoleonCat
NapoleonCat

NapoleonCat is an analytics and social media marketing platform that is created to help businesses develop marketing efforts required to conquer their competitors on social media. NapoleonCat presents the analytics feature that provides an in-depth analytics on any profile or page on Twitter, Facebook, Google+, You Tube and Instagram. The analytics feature facilitates effective tracking of your competitors’ marketing efforts. With the analytics feature, translation of rough data into information is done enabling users turn the information into actionable knowledge rather than dumping it in the Big Data Ocean. The social inbox feature provided by NapoleonCat facilitates moderating of user’s…

Overview
Features

• In-depth analytics on any page or profile on Facebook, Twitter, Instagram, YouTube and Google
• Curate your current and future clients quickly responding to their questions
• Publish on Facebook, Google+ and Twitter
• Easily find Instagram users that post with specific hashtags and engage with them instantly
• Automate the most frequent and critical ones

Price

• Small Business - $89/mo
• E-commerce - $169/mo
• Agency - $299/mo
• Enterprise – Contact us

Bottom Line

NapoleonCat is a social media marketing software and analytics platform that provides analytics tools that help businesses to develop marketing efforts essential in conquering their competitors on social media channels.

8.7
Editor Rating
8.8
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4 ratings
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NapoleonCat

2

Brand24

Brand24
Brand24

Brand24 is an effective method of monitoring your brand or product on the Internet. It is also a tool that measures the buzz around your brand, product or keyword.Brand24 provides real-time customer insights and actionable intelligence relevant to their products and brands. The web-based dashboard provides actionable customer insights, email alerts, influencer analysis, automated & customized PDF reports, infographics and many more. Brand24 allows you to measure key metrics around buzz and sentiment. Discover what people say about your brand & take action in real time. Engage discussions relevant to your business with one click of the mouse.Identify sudden changes…

Overview
Features

• Mentions Feed
• Discussion Volume Chart
• Mention Analytics
• Influence Score
• Mention Analytics
• Sentiment Analysis

Price

• Plus - $49 per month
• Premium - $99 per month
• Max - $399 per month

Website
Bottom Line

The web-based dashboard provides actionable customer insights, email alerts, influencer analysis, automated & customized PDF reports, infographics and many more. Brand24 allows you to measure key metrics around buzz and sentiment.

8.1
Editor Rating
8.3
Aggregated User Rating
3 ratings
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Brand24

3

Iconosquare

Iconosquare
Iconosquare

Iconosquare is the perfect Instagram companion. Iconosquare lets users manage all of users’ Instagram accounts, track comments on users’ posts and monitor content. Iconosquare lets users search, repost, upload and keep users media organized. Iconosquare lets users draft, caption and schedule users Instagram posts in advance. Iconosquare lets users find the best influencers for users’ business in no time. Users can visualize how their posts are performing in real–time and compare with previous ones. Users can see how the filters and hashtags they use influence engagement. Users can check out and sort their most engaging media by likes, comments or…

Overview
Features

• Know everything about your community
• Analyze and optimize your audience engagement
• Track any hashtag(s) Performance
• Benchmark against your competitors
• Manage multiple accounts at once
• Easily monitor content
• Track, moderate and respond to comments at a glance
• Access the world's largest Instagram search engine
• Find the best Instagrammers in just seconds

Price

•Pro: $29/mo For Small Businesses and Professional Marketers
•Advanced $59/mo For Marketing Teams
•Agency Contact us

Bottom Line

Manage all your Instagram accounts, track comments on your posts and monitor content.

8.0
Editor Rating
8.7
Aggregated User Rating
3 ratings
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Iconosquare

4

Viraltag

Viraltag

Viraltag is a tool that helps you share visuals in the social media and also manage multiple social networks and schedule unlimited posts. It helps you recycle evergreen content and also collaborate with your team to analyze performance all from a single dashboard. When it comes to Pinterest, this tool provides you with the simplest way to schedule your pins. You are able to automate your Pinterest marketing with Viraltag’s Pin Scheduler. With Viraltag, you can pin to multiple boards and multiple Pinterest accounts at once. Also, VIraltag helps you to pin multiple images at once, you can effortlessly schedule…

Overview
Features

• Collaborate with your team with visual marketing calendar
• Upload multiple images at once
• Track hashtags on Instagram & find content already being shared related to your brand
• Track likes, comments, traffic and revenue from your Instagram posts
• Simplest way to schedule posts

Price

• Individual $24/mo
• Small business $79/mo
• Brand $249+/ mo

Bottom Line

Viraltag is a tool that helps you share visuals in the social media and also manage multiple social networks and schedule unlimited posts

7.9
Editor Rating
8.9
Aggregated User Rating
3 ratings
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Viraltag

5

Keyhole

Keyhole provides real-time social conversation tracking for Twitter and Instagram. It's easy to setup and results are provided in a real-time visual dashboard. Keyhole brings clarity to social media metrics by delivering actionable, easy-to-understand data to brands, journalists and marketers. Through a real-time dashboard that measures the social impacts of trends and influencers, users can focus on executing, optimizing and reporting campaigns instead of compiling metrics such as user engagement. Key features include tracking the numbers (posts, users, reach, impressions) behind hashtags or keywords and campaigns, identifying the most influential users talking about a given term, offering advanced search features…

Overview
Features

• Hashtag and keyword analytics
• Social account analytics
• Historical data reports
• Influencer marketing
• Facebook analytics
• Twitter analytics
• Instagram analytics

Price

• Professional - $149/month, billed annually
• Team - $314/month, billed annually
• Corporate - $539/month, billed annually
• Agency - $899/month, billed annually
• Enterprise- custom pricing

Bottom Line

It's easy to setup and results are provided in a real-time visual dashboard. Keyhole brings clarity to social media metrics by delivering actionable, easy-to-understand data to brands, journalists and marketers.

9.5
Editor Rating
8.0
Aggregated User Rating
8 ratings
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Keyhole

6

Snaplytics

The goal of Snaplytics is to shed light on what marketing efforts are working on Snapchat. Snaplytics is a powerful tool and a must when considering a presence on Snapchat. Being able to automatically document users’ work has saved the users countless hours and resources. Metrics that provide meaningful insights are increasingly important to the users’ efforts. This, along with great customer service, makes Snaplytics a valuable partner. Users can let Snaplytics focus on the management so that users can engage with their customers and brand advocates. Sign-up for Snaplytics and watch users’ social data transpire within an hour. The…

Overview
Features

• Management
• Stories
• Followers
• Insights
• Publishing
• Competitor Analysis

Price

•Xxs $19/mo
•Xs $49/mo
•S $99/mo
•M $149/mo
•L $199/mo
•Xl $299/mo
•Xxl $399/mo

Bottom Line

A completely automated platform is the bread and butter of successful Snapchat marketing. Spend less time managing and more time engaging with your followers and brand advocates.

9.1
Editor Rating
8.1
Aggregated User Rating
5 ratings
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Snaplytics

7

Digimind

Digimind is a social media analytics company that provides businesses with unrivaled insights into their true standing in the market. Digimind enables to see the conversations that matter most, in real-time, across millions of online sources, in order to gain valuable insights to drive and improve your marketing strategy. Digimind analyze and benchmark an unlimited number of social accounts simultaneously with Digimind Social Analytics.Top Reputation module, follow in real-time what your customers want to know about your brands, products, people, and those of your competitors, or any subjects that interest you.Digimind’s Social Media Command Center, makes it easy to capture…

Overview
Features

• Twitter Firehose, Pinterest, Instagram monitoring
• Automatic categorization and event detection.
• Advanced suite of extraction tools, intelligence crawlers,
• Interactive Charts
• Monitoring Module

Price

Contact for Pricing

Bottom Line

Digimind enables to see the conversations that matter most, in real-time, across millions of online sources, in order to gain valuable insights to drive and improve your marketing strategy.

9.0
Editor Rating
8.6
Aggregated User Rating
6 ratings
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Digimind

8

Socialbakers

Socialbakers is a marketing & analytics suites, with over 2,700 clients in 100 countries.In addition to offering one of the largest databases of free social media statistics and insights in the world, they provide user-friendly social media solutions that allow brands to measure, compare, and optimize their social campaigns with competitive intelligence that is second to none. The analytics platform provides global industry benchmarking and local categorization in social media. Socialbakers tracks, analyzes and benchmarks over 8 million social profiles across all the major social platforms including Twitter, Facebook, YouTube, LinkedIn, Instagram, Google+ and VK in Russia. Socialbakers provide comprehensive…

Overview
Features

•Social Media Analytics, Reporting & Publishing
•Competitive Ads Insights & Data Integration
•Predictive Intelligence & Recommendations

Price

• Professional plan $20
• Business plan-request for demo
• Enterprise plan-request for demo

Bottom Line

Socialbakers tracks, analyzes and benchmarks over 8 million social profiles across all the major social platforms including Twitter, Facebook, YouTube, LinkedIn, Instagram, Google+ and VK in Russia.

9.0
Editor Rating
8.2
Aggregated User Rating
6 ratings
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Socialbakers

9

NetBase

NetBase provides real-time consumer insights across the organization, from brand and digital marketing, public relations, product management to customer care. NetBase provides real-time, fast and accurate Social Media Analytics solutions that help businesses grow. The advanced Natural Language Processing (NLP) technology is uniquely capable of understanding and classifying complex language to ensure businesses are making decisions based on highly accurate data. NetBase provides deep insights into emotions, purchase behavior, and attitudes help you know what consumers are thinking and the language processing technology reads millions of social posts in 42 languages, giving you more meaning out of social. The NetBase…

Overview
Features

• Social Media Monitoring
• Audience Insights
• Instant Search
• Natural Language Processing
• Explore the NetBase Platform
• For Agencies

Price

Contact for Pricing

Bottom Line

NetBase provides deep insights into emotions, purchase behavior, and attitudes help you know what consumers are thinking and the language processing technology reads millions of social posts in 42 languages, giving you more meaning out of social.

8.9
Editor Rating
8.5
Aggregated User Rating
6 ratings
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NetBase

10

NUVI

NUVI Social Media Marketing Suite, is a real-time research, monitoring, publishing and analytics platform. NUVI make social conversations on the web actionable and insightful using elegant dashboards and unique visualizations. The platform allows brands to instantly see what people are saying about them across the internet, respond to the most important conversations, and influence behavior in real time. NUVI let to monitor the conversation surrounding your brand across the entire social world. Track and monitor customers, markets, industries, products, and competition. Control crises from one centralized platform, built with you in mind.

Overview
Features

• Real-Time Monitoring
• Channel Dashboards
• Custom Reports
• Mobile Alerts

Price

Contact for Pricing

Bottom Line

The platform allows brands to instantly see what people are saying about them across the internet, respond to the most important conversations, and influence behavior in real time.

8.8
Editor Rating
8.2
Aggregated User Rating
5 ratings
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NUVI

11

quintly

quintly is an online social media analytics tool to help you track, benchmark and optimize your social media performance. By using quintly, you can benchmark your own numbers against your competitors' and derive an optimal social media marketing strategy. Combine the social media data of all your social networks in one tool. Whether you are using Facebook, Twitter, YouTube, Google+, LinkedIn, Instagram, Blogs or all, quintly visualizes and checks your social marketing success, presented in a clean and neat design to always keep the overview. Automate the reporting of your social media analysis. Set up whitelabeled templates, easily create custom…

Overview
Features

• All data in one place.
• Customizable and pre-made dashboards.
• User management.
• Hundreds of social media metrics.
• Exporting, sharing and reporting.
• Build your own metrics.

Price

•Small - $129/month
• Medium - $299/month
• Small - $479/month
• Enterprise - Contact

Bottom Line

By using quintly, you can benchmark your own numbers against your competitors' and derive an optimal social media marketing strategy.

9.0
Editor Rating
7.9
Aggregated User Rating
7 ratings
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quintly

12

Sysomos

Sysomos brings business intelligence to social media, providing instant and unlimited access to all social media conversations to quickly see what's happening, why it's happening, and who's driving the conversations. Through the use of contextual text analytics and data mining technology, Sysomos collects data from blogs, Twitter, social networks, messages, boards, wikis and major new sources. Sysomos' products include: Media Analysis Platform (MAP), our flagship service that offers customers the ability to analyze and understand social media conversations; and Heartbeat, a cost-effective, real-time monitoring and measurement tool that provides constantly updated snapshots of social media conversations. Sysomos MAP is a…

Overview
Features

• Brand Marketers
• Research and Insights
• Customer Experience
• Agency Teams

Price

Contact for Pricing

Bottom Line

Sysomos' products include: Media Analysis Platform (MAP), our flagship service that offers customers the ability to analyze and understand social media conversations; and Heartbeat, a cost-effective, real-time monitoring and measurement tool that provides constantly updated snapshots of social media conversations.

8.7
Editor Rating
8.4
Aggregated User Rating
6 ratings
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Sysomos

13

Attentio

Attentio is specialised in Social Media Monitoring, the Attentio Brand Dashboard, enables near real-time monitoring and measurement of social media and online news. The standalone Attentio Industry Dashboard product provides all of our industry insight wrapped up in a straightforward subscription access package. Log in daily to get updates on the key movements of your industry, with attractive, useful visualizations, and easy-to-understand, directly actionable conclusions. The Attentio Dashboard Module provides a white-labelled, customizable, version of the standalone industry dashboard. The Dashboard module is designed for easy integration into any existing web product.

Overview
Features

• Industry insight wrapped up in a straightforward subscription access package
•Customizable visualization widgets which provide insightful access to all the data and analysis
•Attractive, useful visualizations, and easy-to-understand, directly actionable conclusions.

Bottom Line

The standalone Attentio Industry Dashboard product provides all of our industry insight wrapped up in a straightforward subscription access package.

8.9
Editor Rating
8.6
Aggregated User Rating
3 ratings
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Attentio

14

Sprinklr

Sprinklr is an enterprise social technology purpose-built for global brands to drive business outcomes and manage customer experiences across all touch-points. Sprinklr's fully integrated social media management software powers social connections across 77 countries. Sprinklr, brands can truly know their customers not as data points, but as people. With deeper, richer context across touchpoints, organizations can seamlessly craft meaningful experiences customers will want to share with others. Sprinklr's premium modules help brands expand upon their core social infrastructure, creating a custom environment that's finely tuned to drive even more powerful experiences for their customers.

Overview
Features

• Distributed User Management
•Asset Management
•Audience Management
•Campaign Management
•Case Management

Price

Contact for Pricing

Bottom Line

Sprinklr, brands can truly know their customers not as data points, but as people. With deeper, richer context across touchpoints, organizations can seamlessly craft meaningful experiences customers will want to share with others

8.6
Editor Rating
8.4
Aggregated User Rating
4 ratings
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Sprinklr

15

Klear

Klear is a leading social intelligence platform, helping brand marketers make smarter data-driven decisions. The mission is to measure the social web and make it universally accessible and useful to brands across the world, the company today has thousands of brands and agencies using the platform for influencer marketing, social monitoring, competitive analysis and more. With over 200 million profiles classified into 60,000 categories, the platform provides a one of its kind influencer identification engine, and the deepest available cross-network information on the individual level. Get all the insights you need to make sure you are focusing on the right…

Overview
Features

• Find Influencers
• Influencer Analysis
• Manage Relationships
• Measure Campaigns

Price

• Free
• Advanced

Bottom Line

The mission is to measure the social web and make it universally accessible and useful to brands across the world, the company today has thousands of brands and agencies using the platform for influencer marketing, social monitoring, competitive analysis and more.

8.8
Editor Rating
8.5
Aggregated User Rating
5 ratings
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Klear

16

Adobe Social

Adobe Social is a social management platform that ties every piece of data to your bottom line. Beyond just the likes and follows, manage the deep relationship between your customers’ sentiments and your business goals.Monitor and moderate conversations, publish and promote content and analyze engagement and conversion data in one, mobile-friendly interface.Automatically attach tracking codes to your social content to identify what activity drives engagement and conversion.Use social insights, through Adobe Marketing Cloud integrations, to improve targeting and optimize the customer experience. Adobe Marketing Cloud aims to help organizations better understand and serve their customers by creating a platform that…

Overview
Features

•Monitor and moderate conversations, publish and promote content
•Automatically attach tracking codes to your social content
•Use social insights gleaned through Adobe Marketing Cloud

Website
Bottom Line

Adobe Social is a social management platform that ties every piece of data to your bottom line. Beyond just the likes and follows, manage the deep relationship between your customers’ sentiments and your business goals.

8.6
Editor Rating
8.4
Aggregated User Rating
3 ratings
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Adobe Social

17

Spredfast

Spredfast

Spredfast is a powerful, open social software platform that connects every business in the world to the people they care about. Spredfast social marketing platform changes how you connect with the people your business cares about most, leveraging the power of social to help you build your brand—and brand loyalty. Streamline content planning, respond efficiently with context, and share social insights with your entire marketing team—from one secure platform. Spredfast’s smart social software enables companies to build lasting relationships with today’s digitally connected consumer. Brand and media companies use the Spredfast Social Software Platform to manage, integrate and amplify social…

Overview
Features

• Conversations
• Intelligence
• Audience
• Experiences
• Promotions

Price

Contact for Pricing

Website
Bottom Line

Spredfast’s smart social software enables companies to build lasting relationships with today’s digitally connected consumer.

8.6
Editor Rating
8.7
Aggregated User Rating
6 ratings
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Spredfast

18

SocialHub

Socialhub is a smart social media management software for users’ team that lets users work less and achieve more. With the automated actions of SocialHub Smart Inbox users can automatically assign tickets to the Community Manager that is able to answer the request the best. Socialhub will help the users’ team to do a better job. Users can measure their social customer service with SocialHub Insights. Socialhub lets users analyze their team’s response time to find opportunities to boost performance. Users can enter their business hours into SocialHub to avoid inaccurate data. Socialhub receives response metrics only for the hours…

Overview
Features

• Smart Inbox
• Monitoring
• Publishing
• Analytics
• Collaboration
• Security

Price

Contact for Pricing

Bottom Line

Content Planner lets you manage all your social publishing from one central platform. Schedule and post messages across multiple networks in just a click. Collaborate on content strategy and draft new posts as a team in one shared publishing calendar.

8.5
Editor Rating
Aggregated User Rating
4 ratings
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SocialHub

19

Fanpage Karma

Fanpage Karma is a platform that let's analyze and improve social media profiles, the user is able to analyze your profiles and monitor your success and also increase your social reach every day. This platform normally has the perfect features for the perfect users, it helps you keep track of your social media channels day by day and thus measure your success. It has the excel reports which enable you to save time. Excel reports keep a record of your developments and impress your boss and clients with presentable reports and clearly arranged infographics; Excel reports, monthly report, raw data,…

Overview
Features

• Measure page performances
• Keep track of market development.
• Know your posts and make them awesome
• Compare an unlimited number of pages and discover trends on time
• Save time with our beautiful readymade reports

Price

• Pro-49.90 € / month
• Premium- 99.0 € / month
• Business-149.90 € / month
• Enterprise- 199.90 € / month
• Suite- 349.90 € / month

Bottom Line

Fanpage Karma is a platform that let's analyze and improve social media profiles, the user is able to analyze your profiles and monitor your success and also increase your social reach every day

8.7
Editor Rating
7.9
Aggregated User Rating
5 ratings
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Fanpage Karma

20

Oracle Social Cloud

Oracle Social Cloud is a scalable, enterprise-ready social relationship management solution that empowers brands to leverage the power of social media across their organizations. Oracle Social has deep listening, global reach, a unified social media management platform, and integrations with Customer Experience (CX) applications. Oracle Social Cloud provides Deeper Listening uses Latent Semantic Analysis (LSA) listening technology, filters more spam and gives you more accurate and relevant listening data and indicators feature shows consumer intent, product likes/dislikes, and customer service issues. Social cloud tools allow brands to listen, create, and engage at the speed of social with the consistency and…

Overview
Features

•UI available in 36+ languages
•Listening in 28+ languages
•Expanding coverage of global data sources
•Customizable workflows for team collaboration
•Gain actionable insights with intuitive, three-tiered listening solution
•Capture intent and psychographics with customizable social indicators
•Capture trending themes and terms for granular qualitative analysis

Price

Contact for Pricing

Bottom Line

Social cloud tools allow brands to listen, create, and engage at the speed of social with the consistency and transparency customers expect.

8.5
Editor Rating
8.4
Aggregated User Rating
4 ratings
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Oracle Social Cloud

21

Plumlytics

Plumlytics is an omni channel marketing communication and predictive analytics solution provider, we enable brands to acquire, serve and nurture audiences. Plumlytics is delivered via the Cloud with Telco-Grade Performance and Scale, a pay-as-you grow pricing model, and functionality that is geared towards Online (App, Retail, SaaS) focused Businesses and Agencies. Plumlytics helps to understand and make sense of conversations across social media to gain valuable influencer, topic and hashtag insights on targeting and content messaging to best communicate with your audiences.It predict happiness of your users and proactively manage your subscribed users to reduce churn. Gain visibility from what…

Overview
Features

• Content Marketing
• Analytical Dashboard
• Audience Management
• Social Customer Service

Price

• Free
• Platinum
• Enterprise

Bottom Line

Plumlytics is delivered via the Cloud with Telco-Grade Performance and Scale, a pay-as-you grow pricing model, and functionality that is geared towards Online (App, Retail, SaaS) focused Businesses and Agencies.

8.5
Editor Rating
8.7
Aggregated User Rating
5 ratings
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Plumlytics

22

Abzooba

Abzooba’s social media monitoring, analyses, and analytics platform uses sophisticated technologies such as Natural language processing, Domain specific ontologies and Machine learning based classification over Big Data to provide organizations with actionable intelligence and insights in real-time. Abzooba’s XPRESSOMeter is a real time social media monitoring application that uses the underlying capabilities of Automated Expression classification. XPRESSOInsights is Abzooba’s Social Media Analytics product built upon its “expression based classification” technology. The system provides insights into products, behavior, expression. Most Social Media monitoring and analyses solutions available in the market today simply cannot handle the volume of information (Big Data) and…

Overview
Features

• Data Preparation
• Insight Generation
• Data Visualization
• Statistical Modeling

Price

Contact for Pricing

Bottom Line

Abzooba’s XPRESSOMeter is a real time social media monitoring application that uses the underlying capabilities of Automated Expression classification.

XPRESSOInsights is Abzooba’s Social Media Analytics product built upon its “expression based classification” technology. The system provides insights into products, behavior, expression.

8.7
Editor Rating
8.4
Aggregated User Rating
5 ratings
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Abzooba

23

Salesforce Social Studio

With Salesforce Social Studio, users can use social media marketing to listen, analyze, publish, and engage across networks. Users can also align their marketing, customer service, and sales efforts on social media to strengthen customer relationships. Salesforce Social Studio makes it possible to hear conversations from over 650 million different sources with social listening tools. Users can discover what consumers are saying about users’ brand, users’ products, and users’ competitors. Users can also discover trending topics and influential conversations then use that information to inform their marketing decisions. Plan, execute, and track social media marketing campaigns using Salesforce Social Studio.…

Overview
Features

• Listen and analyze
• Plan and publish
• Engage and connect
• Showcase your digital presence
• Manage your social strategy from any device
• Connect natively to the Customer Success Platform

Price

Contact for Pricing

Bottom Line

Plan, execute, and track social media marketing campaigns. Customise and craft your content from multiple sources, while protecting your brand with configurable approval rules and a full audit trail.

8.5
Editor Rating
8.6
Aggregated User Rating
4 ratings
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Salesforce Social Studio

24

TheySay

TheySay’s Social Media monitoring platform is called MoodRaker. The platform monitors multiple data sources and channels (Twitter, Facebook, news, digital media, amongst others) and uses a rich real-time dashboard to track, compare, summarise, and make sense of public opinions, moods, and feelings at a truly vast scale beyond what any single human would be able to read and digest.MoodRaker allows you to keep track of what people say about any topic across Social Media and news networks. TheySay’s real-time Sentiment Analysis API gives you access to a state-of-the-art sentiment analysis algorithm through a scalable and secure RESTful API service. The…

Overview
Features

• PeCeive REST API
• MoodRaker
• Evamind
• Sentiment Analysis API
• Social Media Monitoring
• Stock Market Sentiment

Price

Contact for Pricing

Bottom Line

TheySay’s real-time Sentiment Analysis API gives you access to a state-of-the-art sentiment analysis algorithm through a scalable and secure RESTful API service.

8.6
Editor Rating
8.0
Aggregated User Rating
2 ratings
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TheySay

25

General Sentiment

General Sentiment is a social analytics company that delivers insights that change the way brands make product and marketing decisions. Fueled by big data natural language processing and text analytics, the company offers a Social Intelligence Platform that interprets online conversations and discovers actionable social insights. In addition to the Social Intelligence Platform, General Sentiment provides an API and a custom reporting service, which also allow corporate executives to comprehensively understand brand perception and optimize the effectiveness of marketing campaigns.

Overview
Features

• Interprets online conversations and discovers actionable social insights.
• API and a custom reporting service,understand brand perception

Price

Contact for Pricing

Bottom Line

General Sentiment provides an API and a custom reporting service, which also allow corporate executives to comprehensively understand brand perception and optimize the effectiveness of marketing campaigns.

8.6
Editor Rating
7.8
Aggregated User Rating
4 ratings
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General Sentiment

26

TrackMaven

TrackMaven provides insights into your marketing performance, competitors, content, and campaign strategy, so you can focus on differentiating your message. TrackMaven discover and analyze the most engaging content for your audience using our rich content feed, measure the most effective channels for your brand and determine the most effective distribution tactics and test performance of different messaging options in real time and get feedback insights regarding publishing days, times, and formats. TrackMaven’s executive dashboard provides a concise presentation of key channel performance metrics and high level comparisons against key competitors.

Overview
Features

• Custom Views
• Channel specific
• Tag and keep track
• Instant Notifications
• Side-by side comparisons
• Real-time Benchmarking
• Tag and keep Track

Price

Contact for Pricing

Bottom Line

TrackMaven discover and analyze the most engaging content for your audience using our rich content feed, measure the most effective channels for your brand and determine the most effective distribution tactics and test performance of different messaging options in real time and get feedback insights regarding publishing days, times, and formats.

8.6
Editor Rating
8.6
Aggregated User Rating
5 ratings
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TrackMaven

27

Beevolve

Beevolve User generated content (UGC) created by users on blogs, forums, review websites, messageboards and other social media platforms is staggering and increasing at a rapid pace. Beevolve’s Social Media Monitoring and Analytics platform helps marketers, brand managers and PR agencies effectively measure, analyze and act on social media conversations. Beevolve’s platform is able to go a step further and extract and deliver insights that can be used to formulate marketing strategies, drive product development, measure advertising performance and avoid potential PR disasters before they spiral out of control.The monitoring dashboard gives you insights related to sentiment,buzz, top sources and…

Overview
Features

• Social media post statistics
• Post metrics drilldown
• Retargeting visitors
• Digital channel measurement
• Dashboard
• Demographics
• Competitive intelligence

Price

Contact for Pricing

Bottom Line

Beevolve’s platform is able to go a step further and extract and deliver insights that can be used to formulate marketing strategies, drive product development, measure advertising performance and avoid potential PR disasters before they spiral out of control.

8.6
Editor Rating
Aggregated User Rating
3 ratings
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Beevolve

28

Talkwalker

Talkwalker is an easy to use and incredibly powerful social media monitoring and analytics tool. It delivers high value insights in a user-friendly dashboard recommended by agencies and brands worldwide. With a focus on big data crawling the Talkwalker search index is one of the largest, covering over 150 million sources in 187 languages. The dashboard is extremely user friendly and features intuitive filters and reporting functionalities. Discover 100% of Social Media Results with our Leading Global Coverage enjoy the most complete global source coverage in 187 languages, track over 30,000 brand images using Image Recognition, tap into the full…

Overview
Features

• Social listening
• Social media analytics
• Social media reporting
• Social data intelligence
•Trend prediction charts
•Virality Map to understand how trends spread
•Time-lapse graphs to measure trends over time

Price

• Basic € 500 yearly, monthly
• Corporate €1100 yearly, monthly
• Enterprise on request

Bottom Line

Talkwalker search index is one of the largest, covering over 150 million sources in 187 languages. The dashboard is extremely user friendly and features intuitive filters and reporting functionalities.

8.6
Editor Rating
8.5
Aggregated User Rating
3 ratings
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Talkwalker

29

Affinio

Affinio is a SaaS platform designed for the enterprise. Affinio instantly turns incomprehensible amounts of consumer data into actionable insights. Advanced machine learning algorithms and custom graph engine power Affinio to analyze billions of interest variables and network connections. Affinio’s award-winning unsupervised segmentation technology groups users into clusters based on the commonalities they share, revealing patterns and relationships within any big dataset. Affinio ingests and analyzes users’ first party data sets (CRM, transactional, survey) and third party data sets including Twitter, Pinterest, Reddit, and LinkedIn to reveal hidden audience insights in a comprehensive, highly visual report. Affinio's highly visual and…

Overview
Features

• Uncover hidden audience segments
• Create data-driven buyer personas
• Empower your content strategy
• Identify relevant influencers and partnerships
• Monitor audience dynamics and trends
• Gain competitive intelligence
• Uncover insights faster

Price

Contact for Pricing

Bottom Line

Advanced machine learning algorithms and custom graph engine power Affinio to analyze billions of interest variables and network connections.

8.6
Editor Rating
8.2
Aggregated User Rating
5 ratings
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Affinio

30

HootSuite

Hootsuite gives customers a wide scope of controlling and managing their social media activity, by enabling them to manage all their social networks and schedule messages for future publishing. Hootsuite's best-in-class social media monitoring tools allow users to see comments about their on-display brands. Hootsuite's social media analytics give an in-depth view of how well the user’s social media efforts are being received, so they can choose the better of what is working or change directions. Adding multiple Team Members feature makes sharing the workload easier because it manages social media well. Vitals like reputations, assets, and financials etc being…

Overview
Features

•Update multiple networks in one step.
•Manage multiple contributors. Optimize delivery.
•Gather intelligence by tracking mentions of your brand.
•Social Analytics reports.

Price

•Starter $9.99/month Pro from $5.99/month

Bottom Line

Hootsuite is a social relationship platform that empowers users to execute social media strategies across their organizations.

8.4
Editor Rating
8.6
Aggregated User Rating
4 ratings
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HootSuite

31

Crimson Hexagon

Crimson Hexagon is a leading provider of social media analysis software. Powered by technology and an in-house data library of more than 500 billion posts, Crimson Hexagon's ForSight platform helps hundreds of brands and agencies answer critical business questions through the insights derived from social data. Crimson Hexagon allows businesses to answer strategic business questions using flexible, customizable categories. Whether you want to look at consumer trends, purchase intent, product attributes, drivers of sentiment, competitors, or category-level conversations, our social media analytics platform can help. Best of all, with Crimson’s social media analytics tool you pay only for insights –…

Overview
Features

•Intuitive visualization
•Machine learning
•Audience insights
•Image analysis
•Sentiment analysis

Price

Contact for Pricing

Bottom Line

Crimson Hexagon allows businesses to answer strategic business questions using flexible, customizable categories. Whether you want to look at consumer trends, purchase intent, product attributes, drivers of sentiment, competitors, or category-level conversations

8.5
Editor Rating
8.3
Aggregated User Rating
4 ratings
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Crimson Hexagon

32

Meltwater

Meltwater helps companies make better, more informed decisions based on insights from the outside. Meltwater offers a comprehensive media intelligence platform. Our business customers use deep insights to manage their brands, understand competition, and keep on top of industry trends. The media monitoring, social media monitoring, and media intelligence products from Meltwater deliver those insights, helping these companies make better and more informed decisions. More than 23,000 companies use the Meltwater media intelligence platform to stay on top of billions of online conversations, extract relevant insights, and use them to strategically manage their brand and stay ahead of their competition.

Overview
Features

• Monitor your brand, your competition, and relevant news
• Discover and share your story
• Engage and start meaningful conversations
• Analyze and build your own dashboards

Price

Contact for Pricing

Bottom Line

Meltwater offers a comprehensive media intelligence platform. Our business customers use deep insights to manage their brands, understand competition, and keep on top of industry trends. The media monitoring, social media monitoring, and media intelligence products from Meltwater deliver those insights, helping these companies make better and more informed decisions.

8.5
Editor Rating
8.9
Aggregated User Rating
5 ratings
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Meltwater

33

Simply Measured

Simply Measured offers the measurement and reporting solution for social media marketers. They provide reporting should be simple, beautiful, and accessible for everyone not just data scientists and streamlines the process of moving social media data into dashboards and other deliverables. Simply Measured makes it easy to analyze your paid, owned, and earned activity from all of your social networks. Insights are delivered exactly how you need them, whether that's on the web, in dynamic Excel reports, or in PowerPoint. Simply Measured's full suite of analytics arms you with the ability to research conversations, competitors, and audience, across all social…

Overview
Features

• Content share tracking
• Conversion tracking
• Social analytics
• Listening

Price

Contact for Pricing

Bottom Line

Simply Measured makes it easy to analyze your paid, owned, and earned activity from all of your social networks. Insights are delivered exactly how you need them, whether that's on the web, in dynamic Excel reports, or in PowerPoint.

8.3
Editor Rating
8.7
Aggregated User Rating
4 ratings
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Simply Measured

34

Sendible

Sendible is a social media marketing platform that allows individuals, agencies and small businesses to engage with their audience across multiple channels at any time. Sendible's powerful analytics allows users to track and monitor the success of their social media marketing efforts and ROI. Sendible makes it easy to effectively engage with your audience, monitor your brand and track results from one dashboard. Sendible allows businesses to manage their social media more effectively and to better understand their ROI. Sendible's platform enables users to quickly and easily compose and share content, monitor their brand, engage with customers and reach their…

Overview
Features

• Dashboard
• Publishing
• Collaboration
• Analytics
• CRM
• Listening
• Mobile

Price

• Lite - $49/mo or $41 per month, billed yearly
• Advanced - $199/mo or $169 per month, billed yearly
• Pro - $499/mo or $424 per month, billed yearly

Bottom Line

Sendible's platform enables users to quickly and easily compose and share content, monitor their brand, engage with customers and reach their audience via Social Media, Email and SMS. Clients range from BBC Worldwide, Amazon and Zynga to Hollywood celebrity, Ashton Kutcher.

8.3
Editor Rating
8.5
Aggregated User Rating
4 ratings
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Sendible

35

Brandwatch

Brandwatch technology is built to listen to the millions of conversations happening all over the web every day, which can then be analyzed to unlock a whole host of advantages. Brandwatch is an enterprise social intelligence company, allowing users to analyze and utilize conversations from across the social web. It is the perfect platform to make sense of the chatter about your brand online. We crawl the internet, archiving social media data from over 90 million sources in 27 languages. Users are then offered the chance to search this data in Brandwatch's web-based interface, both proactively and retroactively for mentions…

Overview
Features

• Multilingual coverage
• Search operators
• Proprietary technology
• Historical data

Price

Contact for Pricing

Bottom Line

Brandwatch is an enterprise social intelligence company, allowing users to analyze and utilize conversations from across the social web.

8.4
Editor Rating
8.3
Aggregated User Rating
4 ratings
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Brandwatch

36

Cision

Cision is a leading global media intelligence company, serving the complete workflow of today’s communication professionals.Cision offers comprehensive PR, IR and social media software, rich analytics, content distribution, and influencer outreach, Cision enables clients to engage audiences, enhance campaigns and strengthen data-driven decision making. Cision solutions include PR Newswire, Gorkana, PRWeb, Help a Reporter Out (HARO) and iContact brands. Cision social software searches millions of posts and mines the data that will help you monitor performance of key brand attributes, target emerging brand value drivers and make informed business decisions.

Overview
Features

• Access in­-depth media profiles
•Connect with digital influencers
•Uncover real­-time pitching opportunities
•Send press releases via web, wire & email
•Reach top influencers and outlets
•Measure your releases’ impact

Price

Contact for Pricing

Bottom Line

Cision offers comprehensive PR, IR and social media software, rich analytics, content distribution, and influencer outreach, Cision enables clients to engage audiences, enhance campaigns and strengthen data-driven decision making. Cision solutions include PR Newswire, Gorkana, PRWeb, Help a Reporter Out (HARO) and iContact brands.

8.3
Editor Rating
8.5
Aggregated User Rating
4 ratings
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Cision

37

Confirmit Horizons

Confirmit Horizons is a flexible, multi-channel software platform for Customer Experience, Voice of the Employee, and Market Research programs. It provides you with a one-stop, feature-rich solution to gain maximum value and insight from all your feedback and research projects. With Confirmit Horizons, you are able to uncover richer insights, so you can make smarter decisions and execute faster reactions. Confirmit’s reporting is extremely flexible and can be customized, analyzed, and visualized in virtually any way you can imagine. It provides real-time insights regardless of the channels you use to gather feedback or research data.With Confirmit’s text and social analytics…

Overview
Features

• Reporting and analysis
• Survey design
• Data and feedback collection
• Alerts management
• Text analytics

Price

Contact for Pricing

Bottom Line

Confirmit’s range of mobile solutions enable you to capture insights in the moment, through a wide range of mobile devices, adding a new dimension to your feedback and research programs.

8.4
Editor Rating
8.9
Aggregated User Rating
5 ratings
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Confirmit Horizons

38

Sprout Social

Sprout’s collaborative platform ensures smarter, faster and more efficient social communications. Social media has undeniably changed the way brands and customers communicate. Sprout’s social media management tools can help users and their team monitor, respond, measure and collaborate to ensure smarter and faster communication. Sprout is a leading social media management platform that provides world-class engagement, publishing, analytics and collaboration tools for teams of all sizes. Sprout’s Smart Inbox makes it easy for users and their team to manage social communication so users never miss a message that matters to their business. Whether posting updates or engaging with consumers, Sprout’s…

Overview
Features

• Smart Inbox
• Monitoring
• Social CRM
• Publishing
• Analytics
• Collaboration
• Account Structure
• Mobile

Price

• Premium $99 per user/month
• Corporate $149 per user/month
• Enterprise $249 per user/month

Bottom Line

Sprout’s social media management tools can help you and your team monitor, respond, measure and collaborate to ensure smarter and faster communication.

8.3
Editor Rating
8.6
Aggregated User Rating
5 ratings
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Sprout Social

39

Oktopost

Oktopost helps users manage content and measure the true business value of their social media marketing. Users can intelligently manage their social media editorial calendar and maximize brand visibility. Oktopost lets users expand social reach by publishing to multiple networks and deliver engaging content to the target audiences who matter the most. Users can put an end to ad-hoc social posts with Oktopost campaigns. Users can arrange, classify & categorize all their social media content to simplify management and improve analysis. With Oktopost, users can enjoy a company-wide view of all their social content that will enable users to intelligently…

Overview
Features

• Social Publishing
• Social Analytics
• Content Curation
• Social Listening
• Social Advocacy
• Social Management
• Integrations

Price

Contact for Pricing

Bottom Line

Use the Oktopost engagement dashboard to view comments and engagement metrics in easy-to-understand charts, and segment data based on networks, messages, profiles, campaigns and the best times of day to post.

8.2
Editor Rating
8.5
Aggregated User Rating
5 ratings
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Oktopost

40

Rival IQ

Rival IQ delivers analytics and competitive intelligence to help digital marketers make informed decisions, improve results, and better understand competitors. Using benchmarks and comparative analysis, Rival IQ enables digital marketers to uncover new opportunities, identify trends, and track results across all major social channels and the web. Social media tracking tools will help you understand your success and your opportunities so you can get more followers, boost engagement, and increase your social media marketing ROI. The cross-channel report gives you a quick and simple overview of your brand’s social success and shows you how you stack up against your competitive…

Overview
Features

• Facebook Insights Reporting
• Facebook Boosted Post Detection
• Twitter Mentions Tracking
• Social Media Metrics
• Social Posts Analysis
• Hashtag Analysis
• Scheduled Exports
• Custom Branded Reports
• Facebook Ads Analytics
• API Access

Price

• Benchmark - $299/mo
• Influence - $449/mo
• Accelerate - $799/mo

Bottom Line

Social media tracking tools will help you understand your success and your opportunities so you can get more followers, boost engagement, and increase your social media marketing ROI.

8.3
Editor Rating
8.6
Aggregated User Rating
3 ratings
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Rival IQ

41

Sentiment

Sentiment enables you to manage the opportunities and threats presented by social media with confidence.The Cloud platform empowers better customer service, identifies potential new customers and delivers new insights into their behavior with powerful analytics. This brings comments about your company, services, products and your competitors into one easily managed channel- not only from Facebook and Twitter but also 50 million blogs, forums and news sites. Features include Schedule and post content including images and videos to social media platforms using the Sentiment shared calendar. Bring in all your social mentions in one inbox so you can easily respond across…

Overview
Features

• Social media publishing
• Social customer engagement
• Social CRM
• Social media monitoring
• Social media automation
• Social media reporting
• Social media collaboration
• Command and control

Price

• Team - $250/month
• Team+ - $599/month
• Enterprise - Contact

Bottom Line

The Cloud platform empowers better customer service, identifies potential new customers and delivers new insights into their behavior with powerful analytics.

8.2
Editor Rating
8.4
Aggregated User Rating
4 ratings
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Sentiment

42

Trackur

Trackur is a social media monitoring tool designed to assist you in tracking what is said about you on the internet. Trackur scans hundreds of millions of web pages including news, blogs, video, images, and forums and lets you know if it discovers anything that matches the keywords that interest you. Using sophisticated online reputation monitoring and filtering techology, Trackur is your reputation guardian. It does the heavy-lifting for you scanning the web for any mention of your name, brands, and products so you don't have to. Trackur quickly see the number of new results, velocity change, share of voice…

Overview
Features

• Unlimited saved searches
• Influence & sentiment analysis
• Add custom feeds
• Group by profiles
• CrisisShield insurance
• Unlimited client logins

Price

• Ultimate - $447 /month
• Premium - $197 /month
• Plus - $97 /month

Bottom Line

Trackur scans hundreds of millions of web pages including news, blogs, video, images, and forums and lets you know if it discovers anything that matches the keywords that interest you.

8.3
Editor Rating
8.5
Aggregated User Rating
4 ratings
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Trackur

43

Synthesio

Synthesio is the framework for building social intelligence that provides real business results. Whether an organization's social team is built within Marketing or crosses multiple departments, business units or geographies, Synthesio helps teams listen to, and analyze, consumer conversations across social and mainstream media within one platform. Synthesio provides coverage in 196 countries and 80 languages, monitor 100,000+ websites, and counting, in real time including Sina Weibo, VKontakte and WeChat, custom sourcing and research for each project, machine learning built to reproduce human behaviors, automated Sentiment in 21 languages, advanced automated noise removal and intelligent trend spotting, filtering and alerting.…

Overview
Features

• Market research
• Crisis management
• Brand management
• Product and campaign launch
• Audience segmentation
• Customer management

Price

Contact for Pricing

Bottom Line

Synthesio integrate all your social and customer-facing solutions. Build an enterprise software ecosystem, make social integral to your business strategy and scale social across your organization.

8.3
Editor Rating
8.4
Aggregated User Rating
3 ratings
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Synthesio

44

Agorapulse

Agorapulse is a simple and affordable Social Media Management. Agorapulse lets users manage all social media messages in one place. Users can schedule and publish content. Users can also get stunning reports. Agorapulse is the perfect, low cost solution to keep users’ clients happy and preserve users’ margins! Agorapulse offers all the tools users need to help users save time and focus only on what really matters. Agorapulse is the only tool guaranteed to collect 100% of the comments on users’ Facebook ads. Agorapulse does this by connecting directly to the users’ Facebook ad account. Users can add a separate…

Overview
Features

• Never miss a tweet, comment or message again
• Get to inbox zero (and sanity!)
• Engagement made easy
• All your channels in one dashboard
• Automated moderation

Price

•Small $49/month
•Medium $99/month
•Large $199/month
•Enterprise $299/month

Bottom Line

Agorapulse is a simple and affordable Social Media Management. Agorapulse lets users manage all social media messages in one place. Users can schedule and publish content.

8.2
Editor Rating
8.5
Aggregated User Rating
4 ratings
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Agorapulse

45

SocialPilot

SocialPilot is a social media scheduling and marketing tool where all users’ platforms can be reached via one network and using only one account. SocialPilot has features such as channel management, auto fill timeslots, import feeds, automated posting schedules, lead management, multi-campaign, easy to use UI/UX, RSS feed, support and API integration. SocialPilot saves time by allowing users to connect as many as 200 social media profiles and up to 500 updates per day. SocialPilot doesn’t impose character limits, providing users the free range they need to create and share messages with their target audience. Social pilot allows users to…

Overview
Features

• Team & Collaboration
• Content Suggestions & Custom Feeds
• Client Management
• URL Shortening
• Browser Extension
• Native Mobile Apps & Browser Extensions

Price

• Starter - Free
• Basic - $10 per month
• Growth Hacker - $20 per month
• Business - $30 per month

Bottom Line

Socialpilot is a social media marketing and scheduling tool which lets users share as many as 500 posts and connect up to 200 social profiles from a single account, get a complete overview of all their Twitter profiles and Facebook pages, upload hundreds of posts at once in text or CSV format and visualize their entire social media content strategy with the help of the social media calendar.

8.2
Editor Rating
8.6
Aggregated User Rating
4 ratings
You have rated this

SocialPilot

46

Clarabridge

Clarabridge provides a SaaS (Software as a Service) solution for analyzing customer feedback data. This solution helps businesses understand the customer journey and is the foundation for customer experience management (CEM) programs. The Clarabridge intelligence platform takes in data from any source, including social media, web chat, call center recordings, agent notes, surveys, online reviews, and many others. The platform is a centralized hub for all of this customer feedback data, allowing users to analyze it to drive business decisions. Specifically, the technology performs sentiment analytics to detect emotion, context, and root causes, as well as predict future customer behaviors.…

Overview
Features

•Customer Engagement
•Natural Language Processing
•Omni-Channel
•Sentiment Analysis
•Social Listening
•Social Media Analytics

Price

•Contact for Pricing

Bottom Line

Clarabridge enables businesses to intelligently listen to, analyze, operationalize, and measure multi-source customer feedback through intelligent sentiment and text analytics. Insights extracted through Clarabridge enable organizations to create a universal understanding of their customers, partners, and employees and make actionable business decisions with measurable ROI and collaborate on those decisions both internally with stakeholders and externally with customers.

8.3
Editor Rating
6.0
Aggregated User Rating
9 ratings
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Clarabridge

47

Social Data Intelligence

Social Data Intelligence helps companies build relevant digital experiences that deliver transformative business results on a global scale. With SDI’s suite of technology, marketers have the ability to gain deep customer insights from a wide range of social media data by harnessing the real-time stream of hundreds of millions of social media posts a day and channeling them through our big data analytics platform. SM2 is the foundation of the suite. Capturing social data from hundreds of thousands of social and digital media sources across the globe in real-time, SM2 maintains a rolling 3-years of historical social data. SM2 enables…

Overview
Features

• Social Data Intelligence Suite
• Social Media Monitoring
• Customer Journey Analytics

Price

Contact for Pricing

Bottom Line

The advanced analytics for web, campaigns and consumer behavioral modeling, you can unlock the power of data-driven marketing to deliver the products customers want and the messages that resonate across markets, languages and touchpoints.

8.3
Editor Rating
8.5
Aggregated User Rating
4 ratings
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Social Data Intelligence

48

Nielsen Social

Nielsen Social is the leading provider of social TV measurement, audience engagement and advertising effectiveness solutions for TV networks, agencies and advertisers. With social media transforming the traditional TV viewing experience, Nielsen Social aims to help the industry measure, understand and act of the TV-related activity on Twitter. Nielsen Social identifies, captures and analyzes conversation on Twitter in real time for every program aired across over 260 of the most popular U.S. television networks, including Spanish language networks, original programs from over-the-top streaming providers, and over 2,000 brands. Nielsen is a global performance management company that provides a comprehensive understanding…

Overview
Features

• AD solutions
• Single solution
• Engagement tools
• Measurement
• Platform and API’s

Price

Contact for Pricing

Bottom Line

Nielsen is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content—video, audio and text—is consumed.

8.2
Editor Rating
8.7
Aggregated User Rating
3 ratings
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Nielsen Social

49

eClincher

eClincher is a powerful social media management tool, designed to help businesses to efficiently manage social media presence and marketing activities. eClincher combines all the social media accounts into one place, a huge time saver. Businesses use eClincher to manage social media, increase brand awareness, publishing, engagement, monitoring, content curation, and social selling. Users can manage all their posting needs in one place. eClincher lets users schedule posts to multiple social networks, profiles and pages: Twitter, Facebook, Instagram, Google+, LinkedIn, Pinterest, Blogger. eClincher lets users gain control of their links with Google utm tracking and Sniply call-to-action attached links. Users…

Overview
Features

• Publishing and scheduling posts, creating and managing draft posts
• Content management and curation
• Auto posting with queues. Recycle content and drive traffic to your website
• Create and share stunning images and animated gifs (free image library). Integration with Canva, Giphy, Pixabay
• Monitor and engage with live social feeds and custom search feeds
• Unified social inbox to manage messages, comments, notifications, new followers, etc.
• Social media analytics to track and measure results for posts, tweets, mentions, social accounts, and much more

Price

• Individual $15/mo
•Basic $49/mo
•Premier $99/mo
•Agency $199/mo

Bottom Line

eClincher manage all your posting needs in one place. Schedule posts to multiple social networks, profiles and pages: Twitter, Facebook, Instagram, Google+, LinkedIn, Pinterest, Blogger. Gain control of your links with Google utm tracking and Sniply call-to-action attached links.

8.1
Editor Rating
8.4
Aggregated User Rating
4 ratings
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eClincher

50

Buzzmonitor

Buzzmonitor is an innovating solution which involves consultancy, diagnosis, and technology to help users manage their business on Social Media. Buzzmonitor offers features such as real-time dashboards, access to up to 9 Brands, access up to 9 Users, access up to 15.000 items per month and an Account Manager (which is not available in the freemium package). Buzzmonitor monitors users’ brand on social media, creates custom reports and turns them into real-time dashboards with one click. Users also gets to compare their Facebook, Twitter and Youtube channels’ metrics with the ones from their competition. BuzzMonitor also lets users respond and…

Overview
Features

•Monitor your brand on social media, create custom reports and turn them into real-time dashboards
•Compare your Facebook, Twitter and Youtube channels’ metrics
•Respond and Interact with your consumers on Facebook, Instagram
•Optimize your investment in Social Media Ads
•Find influencers according to your focus and interests
•Discover the most shared news that are related to your brand

Price

• FREE FOREVER - Free to Use
• SQUIRREL - $500/month
• BEAR - $1.500/month

Bottom Line

BuzzMonitor monitors your brand, compare your Facebook, Twitter and Youtube channels’ metrics, responds and interacts with your consumers on Facebook, Instagram, Youtube, and Twitter and optimizes your investment in Social Media Ads.

8.1
Editor Rating
7.2
Aggregated User Rating
4 ratings
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Buzzmonitor

51

Sotrender

Sotrender provides precise analytics for your Facebook, Twitter, YouTube and Instagram profiles. Sotrender interprets data, giving you simple tips and a call to action, as well as pointing out where you can find even more information. Sotrender enables you to track any brand. You can learn who else in your industry is using social media effectively, as well as observe their strategies and the effectiveness of their communication.Convert feedback from users into relevant tasks, assign them to a team member, and monitor their realization.

Overview
Features

• Benchmarking
• Reporting
• Audience
• Optimization

Price

• Bronze - $50 per month
• Silver - $110 per month
• Gold - $200 per month
• Platinum - $390 per month

Bottom Line

Sotrender enables you to track any brand. You can learn who else in your industry is using social media effectively, as well as observe their strategies and the effectiveness of their communication.Convert feedback from users into relevant tasks, assign them to a team member, and monitor their realization.

8.1
Editor Rating
8.5
Aggregated User Rating
3 ratings
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Sotrender

52

Lithium

Lithium helps companies grow brand advocacy, drive sales, reduce costs and accelerate innovation to create social communities that redefine the customer experience. Lithium, provides the power to create a trusted connection with your most passionate customers, respond and engage on social networks, steer online conversations to a community that you build and own, activate super fans and drive advocacy and crowdsource ideas and innovation from your best customers. Lithium Response is a social media response tool that empowers brands to manage the explosion of social customer service inquiries without sacrificing quality. Lithium measure team performance and address backlogs by adjusting…

Overview
Features

• Forums
• Contests
• Crowdsourced ideas
• Blogs ratings & reviews
• Mobile Agent
• Expert resources
• Tribal knowledge base
• Value analytics
• Custom integration

Price

Contact for Pricing

Bottom Line

Lithium, provides the power to create a trusted connection with your most passionate customers, respond and engage on social networks, steer online conversations to a community that you build and own, activate super fans and drive advocacy and crowdsource ideas and innovation from your best customers.

8.1
Editor Rating
8.8
Aggregated User Rating
4 ratings
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Lithium

53

Tracx

Tracx is the leading social business cloud empowering enterprises to build their brand, attract new customers, service existing ones and connect with other key audiences in the social-enabled world. The solution analyzes and refines mass amounts of geographic, demographic and psychographic data from across the social web to deliver deep insights into customers, competitors and influencers. It then makes those insights actionable through its contextually driven Social Recommendation Engine, enabling smarter interactions that deliver meaningful business results. With Tracx, clients are able to discover new opportunities and better understand all aspects of their business - from customers, to competitors and…

Overview
Features

• Text and visual listening
• Increase brand loyalty
• Tailor your responses
• Know what to post
• Keep the content flowing
• Cross-organizational collaboration

Price

Contact for Pricing

Bottom Line

The solution analyzes and refines mass amounts of geographic, demographic and psychographic data from across the social web to deliver deep insights into customers, competitors and influencers. It then makes those insights actionable through its contextually driven Social Recommendation Engine, enabling smarter interactions that deliver meaningful business results

8.1
Editor Rating
8.8
Aggregated User Rating
3 ratings
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Tracx

54

Buzzcapture

Buzzcapture, help to gain structural insights into this data, and teach how to incorporate this work in your daily activities. For example, the results of a baseline measurement, stakeholder or target group analysis can offer applicable insights that are useful to reach these groups more effectively. Buzzcare is a user-friendly web-based application, that constantly collects all relevant communications from social media channels so that the online customer care team can take appropriate action.Buzzcapture, will deal with these types of questions in order to develop a useful social media strategy and corresponding content strategy.

Overview
Features

• Integrated media monitoring.
• Online reputation management.
• Social media monitoring
• Social CRM
• Corporate communications

Price

Contact for Pricing

Bottom Line

Buzzcare is a user-friendly web-based application, that constantly collects all relevant communications from social media channels so that the online customer care team can take appropriate action.

8.1
Editor Rating
8.4
Aggregated User Rating
3 ratings
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Buzzcapture

55

Crimson Heagon

Crimson Hexagon is provider of social media analysis software. It allows businesses to answer strategic questions using flexible, customizable categories. Crimson absorb and index a torrent of data points from Twitter, Facebook, Instagram, Weibo, blogs, forums, and more. Crimson allows access and analyze any data at any time. Intuitive visualizations like topic wheels and word clouds give the power to easily discover and measure key topics of conversation, bringing important trends into focus. Flexible, customizable text analysis allows review conversations, select examples, group posts into categories worth measuring. Crimson adapts, learning to focus on what matters and ignore what doesn’t.…

Overview
Features

•Machine Learning
•Image Analysis
•Intuitive Visualizations
•Audience Insights
•Sentiment Analysis

Bottom Line

Crimson Heagon social media analytics platform provides the breadth of features and depth of analysis to find the answers you need. Features like topic discovery, audience analysis, text analysis, and social monitoring provide thoughtful ways to approach a problem – and ensure you’ll always be on the cutting edge.

7.9
Editor Rating
8.2
Aggregated User Rating
3 ratings
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Crimson Heagon

56

Klout

Klout

Klout is a website tool and social media analytics which rates its users between 1 and 100 according to online social influence via "Klout Score". Klout has features such as social community platform, loyalty programs, amplification rate, audience reach, identify influencers, location tracking, conversion reports, internal performance analysis, multi-channel analysis, secure SSO and web analytics. Klout aggregates, measures, and analyzes several social media activities like re-tweets, likes, comments and shares to identify a user’s Klout Score which enables users to assess their influence and how to improve on it. A high Klout score is an edge against competitors and a…

Overview
Features

• Klout Score
• Create and Share Content
• Schedule Content
• Daily Following Suggestions
• Measuring and Tracking Impact

Price

Contact for Pricing

Website
Bottom Line

Klout is a social media tool which helps users track how retweets, likes, and shares change Klout score, suggests shareable content and helps users create and share great content.

7.5
Editor Rating
7.7
Aggregated User Rating
2 ratings
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Klout

57

HowSociable

HowSociable is a platform which provides the user with a simple to begin measuring his or her brand’s impact on the social web. Howsociable gives a magnitude score which provides an indication of the level of activity around a brand during a given week. The range is from 0 to 10. A score of zero means there is zero or near zero activity for the brand. A score of 10 means the brand has practically saturated the social web and will likely be recognized by everyone that uses it. Howsociable also calculates the magnitude score by taking a sample of…

Overview
Features

• Compare your brand against those of a similar type and size of yours as well as well-known household brands
• Benchmark and evaluate not just social media marketing but overall brand marketing activity
• Analyse a brand's presence to calculate initial scores.
• Indication of the level of activity around a brand during a given week

Price

• Basic- $9/per 3 months
• Plus- $19/per 3 months
• Max- $99/per 3 months

Bottom Line

Howsociable is a platform which provides the user with a simple to begin measuring his or her brand’s impact on the social web

8.0
Editor Rating
8.8
Aggregated User Rating
3 ratings
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HowSociable

58

Social Report

Social Report is an all-in-one social media management platform. All features users need is in one concise package. Users can simplify their social media reporting and gain powerful insight from social data to inform smart business decisions. With Social Report, users can track the performance of everything from their Facebook pages and Twitter profiles, to business reviews, website site performance and blogs. The data from the users’ social channels is downloaded and laid out on a simple and intuitive dashboard. Data collection is effortless - users just need to connect their social profiles. Users can quickly and easily organize their…

Overview
Features

• Sophisticated analytics
• Social Media Posting
• Social Report reuses your best content to bring in more views
• Social Media Monitoring
• Intelligent Social Automations
• Unlimited Presentation-Ready Reports
• Manage Teams and Customers
• Integration Options
• 24/7 Live Support

Price

•Standard $ 49/Monthly
•Advance $ 99/Monthly
•Pro $ 199/Monthly

Bottom Line

Social Report is by far the easiest and the most feature rich way to publish on social media. When Social Report makes his way through all the new content, we’ll simply start recycling older updates.

7.9
Editor Rating
8.2
Aggregated User Rating
1 rating
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Social Report

59

Bottlenose

Bottlenose provides a new form of business intelligence software that helps enterprises discover emerging patterns and trends in vast amounts of streaming data. The cognitive computing technology automates data science in real time, to produce actionable insights without help from data scientists and IT professionals. The Nerve Center, provides a solution for enterprise analysts and strategists to monitor and understand the internal and external risks, threats, and opportunities, affecting their business in real-time. Nerve Center Discover provides an intuitive customizable smart data discovery application that’s easy for anyone to use, automatically provides rich dynamic insights about discoveries and trends over…

Bottom Line

The cognitive computing technology automates data science in real time, to produce actionable insights without help from data scientists and IT professionals.

7.9
Editor Rating
8.6
Aggregated User Rating
3 ratings
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Bottlenose

60

SocialMotus

SocialMotus is a social media management and monitoring tool for business purposes. This tool helps you manage all Facebook and twitter accounts with multiple team members efficiently and effectively. It also helps you discover targeted prospects and to also build meaningful relationships with lots of ease. SocialMotus offers you the best social management software & social media management tools to effectively manage multiple accounts from one central platform. SocialMotus allows you to manage all your Twitter and Facebook accounts from one simple, user-friendly platform. Now you can coordinate the various aspects of your social media campaigns through one interface to…

Overview
Features

• Promote through twitter auto-responders
• SocialMotus enables multiple team members to contribute to your accounts
• Manage all accounts efficiently
• You can grow and manage your community completely using our social management software
• Automatically monitoring and filtering comments and conversations

Price

•$15/ month/ user

Bottom Line

socialmotus is a social media management and monitoring tool for business purposes

7.7
Editor Rating
8.8
Aggregated User Rating
3 ratings
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SocialMotus

61

Unmetric

Unmetric is a powerful and reliable platform designed to help companies gather and analyze social media data. This is done so as to provide better products, intelligent answers to customer queries and more. With Unmetric, you will be able to see all of your existing organized social campaigns while at the same time be able to monitor their successes/failures. Unmetric was developed mainly with data and brand analysts, campaign strategists, brand managers and content creators in mind. It has excellent features that will help your business to analyze the content and campaigns of your competitors. It’s also very useful in…

Overview
Features

• Automated reporting
• Data and insights from 6 major social networks
• Promoted post detection
• Years of historical data
• Mobile compatibility
• Real-time brand intelligence
• Social profile tracking
• Share and collaborate

Price

• Analyze - $1,000/month
• Discover - $84/month
• Track – Free for IOS and Android

Bottom Line

Unmetric is a powerful and reliable platform designed to help companies gather and analyze social media data so as to provide better products, intelligent answers to customer queries and more.

7.8
Editor Rating
8.8
Aggregated User Rating
2 ratings
You have rated this

Unmetric

62

Unified

With Unified, you are empowered to make informed and impactful decisions with the industry's only business intelligence platform purposely designed for social advertising. Unified is highly experienced in collecting and enriching over a billion dollars of social investment data, being passionate about providing Fortune 2000 brands and agencies with greater transparency into their many teams, tools and strategies. Unified's platform and service teams are essentially built to ensure that you have data quality, optimized investments and the ability to answer critical business questions. Unified has several features that help facilitate its credibility for you, these are such as Investment Management…

Overview
Features

• Intelligence suite
• Investment management
• Data management

Price

• Open source

Bottom Line

The Unified Platform helps you answer questions you never could, with purpose-built business intelligence for social advertising.

7.7
Editor Rating
8.7
Aggregated User Rating
3 ratings
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Unified

63

Audiense

Audiense is an advanced audience intelligence solution which optimizes users’ engagement and marketing efforts through unparalleled insights about their audience and segment with a suite of community management tools and advanced solutions to help build unique, high-quality, campaign-specific audiences, profiled not only by demographics but also by personality, interests, values and behaviors. Audiense has features such as homepage, dashboard, community wall, top menu bar, breadcrumb bar, search/filter sidebar, community bottom bar, accounts and sources, audiences, source dashboard, social contacts, synchronization, calendar filter, search – advanced syntax, export, collaboration teams and annotations. Audiense provides a dashboard to see an overview of…

Overview
Features

• Twitter dashboard
• Integration with Buffer app
• Identify fans based on interactions
• Accounts comparison tool
• Tag and attach notes to follwers
• Integrate Twitter to your email database
• Monitor Hashtags, Keywords and URLs
• Automate DM Campaigns
• Followback Unfollowback Tools
• Tweet Analytics reports
• Real-time Twitter stats
• Integrated with Hootsuite
• Twitter lists management

Price

Audiense Insights
• Marketing Intelligence Reports - $3,575 per report
• Audience Intelligence Report - $6,500 per report
• Audiense Insights Platform - $15,600 per report
Audiense Connect
• Professional - $31.15 per month billed annually
• Business - $119 per month billed annually
• Business + - $471.2 per month billed annually
• Enterprise - $758 per month billed annually

Bottom Line

Audiense is a social marketing platform intended to help businesses to connect with their audience and discover, understand, attract, or encourage them to take action.

7.7
Editor Rating
8.7
Aggregated User Rating
2 ratings
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Audiense

64

SocialClout

SocialClout is a complete social media monitoring suite that empowers businesses to harness Social media platforms by monitoring, creating and publishing content and to analyze data to derive actionable insights.It works as a Social Media Aggregator and allows you to track and interact with users on multiple social channels using a single interface. Developed to provide a comprehensive and integrated set of social intelligence and monitoring capabilities, SocialClout is a software platform an enterprise business needs to listen, monitor, and manage its social activities. Using the Social Media Tracking software you can keep a tab on the activities on your…

Overview
Features

• Comprehensive coverage of all major social media channels
• Keyword Search
• Insightful Reports
• Engagement workflow
• Geography and Demographics
• Automated sentiment analysis
• Identify key influencers
• Competitive Analysis
• Campaign Management, Social Lead Generation
• Comprehensive Help, Support and Documentation

Price

• Free
• Starter - $ 49 USD
• Value - $ 99 USD
• Enterprise – get a quote

Bottom Line

It works as a Social Media Aggregator and allows you to track and interact with users on multiple social channels using a single interface.

8.2
Editor Rating
8.4
Aggregated User Rating
3 ratings
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SocialClout

65

Socialinsider

Socialinsider is a social media analytics tool which serves up a full view of a competitor’s digital strategy for Facebook, Instagram & Twitter. Using this tool, you can compare your social media performance against top competitors, save time on reporting and download Facebook, Instagram, and Twitter data as .ppt or .pdf file. For Facebook - Socialinsider shows you: stats for own pages with demographic insights, the boosted content for any Facebook page, historical posts data and page evolution, audience growth, engagement performance, and how the content strategy is performing. For Instagram you have Instagram profile growth over time, past posts…

Overview
Features

Easy to run competitive analysis in minutes on Instagram, Facebook, and Twitter.
- See what type of content your competitors are boosting on Facebook.
- Create in-depth reports with stats for Facebook, Instagram and Twitter and plenty of in-depth information on your competitors.
- Search through posts and get ideas for the next campaigns

Price

Socialinsider offers a 7-day free trial, and it offers three plans: Explorer ($29/month), Freelancer ($59/month) and Agency ($149/month).

7.5
Editor Rating
7.6
Aggregated User Rating
1 rating
You have rated this

Socialinsider

Is Free Social Media Analytics Software Worthwhile?

Social Media Analytics Software has many features and can do a lot to help your business to succeed tracking your social analytics, and it is not very expensive. There are also plenty of limited free Software available. There are two categories of Social Media Analytics Software based on licensed model: Open Source and Proprietary. Based on Installation type, there are On Premise and Cloud and the selection of the installation type depends on your business and organization requirements.

You can find limited free versions and full-fledged free trials in both the licensing models.

If you are unsure of the business benefits, you could try a limited version of Proprietary Social Media Analytics Software to check how it fits to your business before making a big investment. These software comes with limitations and you need to buy the features using the up-selling vendors offers to make it useful. A free limited version from a proprietary product company will make it easier to upgrade in the long run and also help you determine if that company’s solution is what you want.

There are also many drawbacks to Free Limited version of Proprietary Social Media Analytics Software. These limited version do not have nearly as many features available in a fully functional paid version, and there are limits such as number of features and functionality, modules, storage limits, number of reports, limited data integration options, and also on the number of users you can have. The free versions also have limited support options.

As these are priced fairly and competitively, and requires less set up time, based on your functionality requirements and business fit, you can always choose a free trial and experience the system with your data before buying and migrating to a full-fledged solution.

Is Free Social Media Analytics Software Worthwhile

Is Free Social Media Analytics Software Worthwhile

Is there a one size fits all Social Media Analytics Software: Unfortunately there are no one size fits all solution as each of the products has its own core strengths in functionality, social platform focus, integration capability and core features.

We recommend determining how the software fits to your business in terms of features, functionality, and business process with a free trial.

14 Reviews
  • February 11, 2014 at 6:05 am

    ADDITIONAL INFORMATION
    Thanks for covering us in your list!

    Cheers,
    Sam

  • August 20, 2014 at 11:02 am

    ADDITIONAL INFORMATION

    Thanks for sharing the list. You might like to add ‘ VOZIQ’ as well. For more details you can refer to http://www.voziq.com/monitor/. Let me know if you have any queries.

  • August 26, 2014 at 7:49 am

    ADDITIONAL INFORMATION
    A Comprehensive list indeed. Very helpful. This is Mrigank from the socialclout team. SocialClout is a complete suite of tools that help Businesses to manage their social media marketing and monitoring initiatives. It Includes Monitoring, Listening, Engagement workflow, Social Media Analytics and Social Media lead generation and competitve analysis.I Would request you to visit http://www.socialclout.com to evaluate by trying out our 30 day free trial. Would appreciate your feedback.This tool would be a great asset to the marketing teams of small businesses because it is rich in feature and competitive in pricing.

  • Tom
    September 25, 2014 at 4:18 pm

    ADDITIONAL INFORMATION
    I don’t think any of these are free. If you’re looking for an open-source alternative, Social Harvest is an open source social media analytics platform.

  • September 25, 2014 at 7:47 pm

    ADDITIONAL INFORMATION
    Hello, Good to see the exhaustive list. You might like to have a look at VOZIQ as well when you update it next time. Whats unique with VOZIQ, unlike other brands which one pays and gets access to, VOZIQ is solution (service) with data scientists using the solution, manually removing false alarms and drawing intelligent insights and offering to clients. Thus clients actually can concentrate on their work, we analyze the data using our technology tool, Thank you!

  • October 1, 2014 at 12:16 pm

    ADDITIONAL INFORMATION
    Have you tried Mediatoolkit – http://www.mediatoolkit.com
    It’s one of the fastest and the most affordable solutions in the market.

  • October 14, 2014 at 1:09 am

    ADDITIONAL INFORMATION
    If you have not aware of Plumlytics, then take a look at http://plumlytics.com/. It provides customized features and very affordable

  • Eleanor
    November 14, 2014 at 2:56 am

    ADDITIONAL INFORMATION
    Great Post! I advice also http://www.socialwinapp.com/, a very useful tool to measure the Engagement and the ROI of your page on Facebook, Twitter and Youtube.

  • March 2, 2015 at 1:57 pm

    ADDITIONAL INFORMATION
    Thank you for including Brandwatch in this comprehensive list!

    Iris (Community Manager, Brandwatch)

  • Kali
    March 29, 2016 at 4:47 am

    ADDITIONAL INFORMATION
    Wow! I have never heard about Adobe and Oracle social media instruments!
    I would also add to this impressive list social media analytics tool https://kuku.io.
    You can pay only for managing multiple accounts in Twitter, Pinterest, Facebook, Linkedin, Google+ and Tumblr (KUKU.io is a social media management tool also) and connect social media analytics for free.
    With it you can find best performing social media channels, track engagment rate and increase of followers in all social media at once.

  • March 3, 2017 at 4:26 pm

    ADDITIONAL INFORMATION
    Thanks so much for including Sendible in this list. If you’re interested in doing a full review, we’d love to show you around the platform.

    Gavin (CEO, Sendible)

  • Clara Taylor
    August 24, 2017 at 9:28 am

    ADDITIONAL INFORMATION
    Thanks for the helpful list of tools!
    I would also mention Snoopreport tool for monitoring and analytics user activity on Instagram. It tracks likes, comments, follows that users make and displays data in an easy-to-use dashboard and weekly and monthly reports. http://snoopreport.com

  • October 23, 2017 at 9:01 am

    ADDITIONAL INFORMATION
    A good and interesting read indeed. USP for analytic software is the promise to convert data to “insights”. But do these insights add any immediate value to their business? Businesses don’t invest in analytics software because they want insights. And what about those businesses who do not have the bandwidth to invest in software tools and the recurring license costs?

    There are companies that offer social media analytics solutions or social media intelligence, and save businesses from spending hefty dollars. Their data and analytics solutions enhance operational efficiency and productivity of their clients for next generation staffing needs & profitability.

  • Rhys
    February 26, 2018 at 6:16 pm

    ADDITIONAL INFORMATION
    Good list for social media managers and community managers to find the best social media management tool

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About The Author
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