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Brand24 is an effective method of monitoring your brand or product on the Internet. It is also a tool that measures the buzz around your brand, product or keyword.Brand24 provides real-time customer insights and actionable intelligence relevant to their products and brands.
• Identify people with the most social influence. • React and engage quickly to real-time comments • Group results related to specific topics, keywords and word-clouds. • Detect Sales Opportunities • Search the social web for key topics, trends, or discussions. • Monitor and compare social mentions against your competitors.
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.0
8.3
Features & Functionality
8.1
8.4
Advanced Features
8.2
8.7
Integration
8.1
8.6
Performance
8.2
8.4
Customer Support
8.0
8.2
Implementation
7.8
Renew & Recommend
8.2
Bottom Line
The web-based dashboard provides actionable customer insights, email alerts, influencer analysis, automated & customized PDF reports, infographics and many more. Brand24 allows you to measure key metrics around buzz and sentiment.
8.1
Editor Rating
8.3
Aggregated User Rating
3 ratings
You have rated this
Brand24 is an effective method of monitoring your brand or product on the Internet. It is also a tool that measures the buzz around your brand, product or keyword.Brand24 provides real-time customer insights and actionable intelligence relevant to their products and brands.
The web-based dashboard provides actionable customer insights, email alerts, influencer analysis, automated & customized PDF reports, infographics and many more. Brand24 allows you to measure key metrics around buzz and sentiment.
Discover what people say about your brand & take action in real time. Engage discussions relevant to your business with one click of the mouse.Identify sudden changes in the discussion volume to protect your company image. Spot problematic issues before they escalate & maximize the potential of positive publicity you’re already receiving.
Users instant access to mentions about their brand across the web, from social networks
Company size
Small (<50)
User Role
Consultant
User Industry
Energy
Rating
Ease of use8.4
Features & Functionality8.2
Advanced Features8.3
Integration8.2
Training 8.2
Customer Support8.2
ADDITIONAL INFORMATION Brand24 gives users instant access to mentions about their brand across the web, from social networks to influential publishers to identify people with the most social influence and to easily segment by positive, negative, or neutral mentions. Brand24 lets users react and engage quickly to real-time comments made about their brand where users can also follow-up on positive comments from their brand ambassadors, or respond to a dissatisfied customer before the story gets ahead of them. Brand24 also promotes collaborative work since it lets users share Brand24 projects, alerts and results across teams. Brand24 also has Topic Grouping which enables users to group results related to specific topics, keywords and word-clouds. Brand24 detects sales opportunities by giving the users, the listening tools to find these leads, identify where to promote products and find customers before they find them. Brand24 not only provides a Social Search to search the social web for key topics, trends, or discussions but also a Competitor Knowledge to monitor and compare social mentions against users’ competitors.
Users instant access to mentions about their brand across the web, from social networks
Small (<50)
Consultant
Energy
ADDITIONAL INFORMATION
Brand24 gives users instant access to mentions about their brand across the web, from social networks to influential publishers to identify people with the most social influence and to easily segment by positive, negative, or neutral mentions. Brand24 lets users react and engage quickly to real-time comments made about their brand where users can also follow-up on positive comments from their brand ambassadors, or respond to a dissatisfied customer before the story gets ahead of them. Brand24 also promotes collaborative work since it lets users share Brand24 projects, alerts and results across teams. Brand24 also has Topic Grouping which enables users to group results related to specific topics, keywords and word-clouds. Brand24 detects sales opportunities by giving the users, the listening tools to find these leads, identify where to promote products and find customers before they find them. Brand24 not only provides a Social Search to search the social web for key topics, trends, or discussions but also a Competitor Knowledge to monitor and compare social mentions against users’ competitors.