Reviews
Now Reading
Oracle Social Cloud
2
Review

Oracle Social Cloud

Overview
Synopsis

Oracle Social Cloud is a scalable, enterprise-ready social relationship management solution that empowers brands to leverage the power of social media across their organizations. Oracle Social has deep listening, global reach, a unified social media management platform, and integrations with Customer Experience (CX) applications.

Category

Social Cloud

Features

•UI available in 36+ languages
•Listening in 28+ languages
•Expanding coverage of global data sources
•Customizable workflows for team collaboration
•Gain actionable insights with intuitive, three-tiered listening solution
•Capture intent and psychographics with customizable social indicators
•Capture trending themes and terms for granular qualitative analysis

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1000 employees)

Company

Oracle

What is best?

•Create, schedule, and publish social posts to major networks like Facebook, Twitter, LinkedIn, and Weibo
•Track social attribution with dynamic link tracking that works with tools like Google Analytics
•Evaluate content effectiveness with intuitive analytics
•Plan and manage content with interactive editorial calendar

What are the benefits?

• Pay for the data you need with volume based pricing
• Leverage expanding global data sources and sites
• Customizable analytics for measuring results
• Identify social engagers
• Evaluate content effectiveness

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.9
8.4
Features & Functionality
7.9
8.1
Advanced Features
7.7
8.4
Integration
7.8
8.0
Performance
7.8
Training
8.0
Customer Support
7.7
8.0
Implementation
8.0
Renew & Recommend
Bottom Line

Social cloud tools allow brands to listen, create, and engage at the speed of social with the consistency and transparency customers expect.

7.8
Editor Rating
8.1
Aggregated User Rating
3 ratings
You have rated this

Oracle Social Cloud is a scalable, enterprise-ready social relationship management solution that empowers brands to leverage the power of social media across their organizations. Oracle Social has deep listening, global reach, a unified social media management platform, and integrations with Customer Experience (CX) applications.

Oracle Social Cloud provides Deeper Listening uses Latent Semantic Analysis (LSA) listening technology, filters more spam and gives you more accurate and relevant listening data and indicators feature shows consumer intent, product likes/dislikes, and customer service issues. Social cloud tools allow brands to listen, create, and engage at the speed of social with the consistency and transparency customers expect.Oracle Social Cloud integrates with Oracle and third-party systems for marketing automation, service automation, sales automation, and commerce systems.

Filter reviews
User Ratings





User Company size



User role





User industry





2 Reviews
  • William
    July 18, 2017 at 11:27 am

    Scalable, enterprise ready social relationship management solution which empowers brands to leverage the ability

    Company size

    Enterprise (>1001)

    User Role

    Consultant

    User Industry

    Transportion

    Rating
    Ease of use8.3

    Features & Functionality8.2

    Advanced Features8.3

    Integration8.1

    Training 8.1

    Customer Support8.1

    ADDITIONAL INFORMATION
    Oracle social cloud is a scalable, enterprise ready social relationship management solution which empowers brands to leverage the ability of social media across their system. With Oracle you will be in a position to; meet customers online and give away how a unified engagement experience delivers the most powerful interactions with your audience, and create your business social, With Oracle, you can deliver on the hopes of social concern since all successful companies will leverage social for customer service, human imagination, collaboration, social marketing, and more in order to be in a location to get in touch with clients and build a competitive advantage. Oracle social cloud is a scalable, enterprise ready social relationship management solution which empowers brands to leverage the power of social media across their organization. Oracle CX grows Black Friday sales at the team by 800%. Oracle being social, it touches everything since it delivers the best customer experience wherever and whenever with you on social media. Oracle is a global solution since it is usable in diverse countries and still, it is spreading out its boundaries. The Oracle adoption process is very simple and fast.

  • Freddie
    January 24, 2018 at 10:16 am

    Discover, analyze and respond across paid, owned and earned social channels.

    What is best?

    Pay for the data you need with volume-based pricing. Easy user adoption with intuitive interface.

    Company size

    Medium (50 to 1000)

    User Role

    Executive

    User Industry

    Manufacturing

    Rating
    Ease of use8.4

    Evaluate content effectiveness with intuitive analytics. Plan and manage content with interactive editorial calendar. Capture trending themes and terms for granular qualitative analysis.

    Features & Functionality8

    Advanced Features8.4

    Integration8

    With integrations to marketing, service, sales, and commerce automation systems, Oracle Social Cloud enables you to leverage the power of social media.

    Training 8

    Customer Support8

    Implementation8

    ADDITIONAL INFORMATION
    Oracle Social Cloud helps data-driven marketers derive actionable social insights, measure social success, and connect social analytics with business KPIs.

Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
Renew & Recommend

What's your reaction?
Love It
0%
Very Good
0%
INTERESTED
0%
COOL
0%
NOT BAD
0%
WHAT !
0%
HATE IT
0%