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Oracle Social Cloud is a scalable, enterprise-ready social relationship management solution that empowers brands to leverage the power of social media across their organizations. Oracle Social has deep listening, global reach, a unified social media management platform, and integrations with Customer Experience (CX) applications.
Category
Social Cloud
Features
•UI available in 36+ languages •Listening in 28+ languages •Expanding coverage of global data sources •Customizable workflows for team collaboration •Gain actionable insights with intuitive, three-tiered listening solution •Capture intent and psychographics with customizable social indicators •Capture trending themes and terms for granular qualitative analysis
License
Proprietary
Price
Contact for Pricing
Pricing
Subscription
Free Trial
Available
Users Size
Small (<50 employees), Medium (50 to 1000 Enterprise (>1000 employees)
Company
Oracle
What is best?
•Create, schedule, and publish social posts to major networks like Facebook, Twitter, LinkedIn, and Weibo •Track social attribution with dynamic link tracking that works with tools like Google Analytics •Evaluate content effectiveness with intuitive analytics •Plan and manage content with interactive editorial calendar
What are the benefits?
• Pay for the data you need with volume based pricing • Leverage expanding global data sources and sites • Customizable analytics for measuring results • Identify social engagers • Evaluate content effectiveness
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.4
8.6
Features & Functionality
8.6
8.3
Advanced Features
8.4
8.6
Integration
8.6
8.3
Performance
8.5
9.1
Customer Support
8.5
8.0
Implementation
8.0
Renew & Recommend
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Bottom Line
Social cloud tools allow brands to listen, create, and engage at the speed of social with the consistency and transparency customers expect.
8.5
Editor Rating
8.4
Aggregated User Rating
4 ratings
You have rated this
Oracle Social Cloud is a scalable, enterprise-ready social relationship management solution that empowers brands to leverage the power of social media across their organizations. Oracle Social has deep listening, global reach, a unified social media management platform, and integrations with Customer Experience (CX) applications.
Oracle Social Cloud provides Deeper Listening uses Latent Semantic Analysis (LSA) listening technology, filters more spam and gives you more accurate and relevant listening data and indicators feature shows consumer intent, product likes/dislikes, and customer service issues. Social cloud tools allow brands to listen, create, and engage at the speed of social with the consistency and transparency customers expect.Oracle Social Cloud integrates with Oracle and third-party systems for marketing automation, service automation, sales automation, and commerce systems.
Scalable, enterprise ready social relationship management solution which empowers brands to leverage the ability
Company size
Enterprise (>1001)
User Role
Consultant
User Industry
Transportion
Rating
Ease of use8.3
Features & Functionality8.2
Advanced Features8.3
Integration8.1
Training 8.1
Customer Support8.1
ADDITIONAL INFORMATION Oracle social cloud is a scalable, enterprise ready social relationship management solution which empowers brands to leverage the ability of social media across their system. With Oracle you will be in a position to; meet customers online and give away how a unified engagement experience delivers the most powerful interactions with your audience, and create your business social, With Oracle, you can deliver on the hopes of social concern since all successful companies will leverage social for customer service, human imagination, collaboration, social marketing, and more in order to be in a location to get in touch with clients and build a competitive advantage. Oracle social cloud is a scalable, enterprise ready social relationship management solution which empowers brands to leverage the power of social media across their organization. Oracle CX grows Black Friday sales at the team by 800%. Oracle being social, it touches everything since it delivers the best customer experience wherever and whenever with you on social media. Oracle is a global solution since it is usable in diverse countries and still, it is spreading out its boundaries. The Oracle adoption process is very simple and fast.
Discover, analyze and respond across paid, owned and earned social channels.
What is best?
Pay for the data you need with volume-based pricing. Easy user adoption with intuitive interface.
Company size
Medium (50 to 1000)
User Role
Executive
User Industry
Manufacturing
Rating
Ease of use8.4
Evaluate content effectiveness with intuitive analytics. Plan and manage content with interactive editorial calendar. Capture trending themes and terms for granular qualitative analysis.
Features & Functionality8
Advanced Features8.4
Integration8
With integrations to marketing, service, sales, and commerce automation systems, Oracle Social Cloud enables you to leverage the power of social media.
Training 8
Customer Support8
Implementation8
ADDITIONAL INFORMATION Oracle Social Cloud helps data-driven marketers derive actionable social insights, measure social success, and connect social analytics with business KPIs.
Scalable, enterprise ready social relationship management solution which empowers brands to leverage the ability
Enterprise (>1001)
Consultant
Transportion
ADDITIONAL INFORMATION
Oracle social cloud is a scalable, enterprise ready social relationship management solution which empowers brands to leverage the ability of social media across their system. With Oracle you will be in a position to; meet customers online and give away how a unified engagement experience delivers the most powerful interactions with your audience, and create your business social, With Oracle, you can deliver on the hopes of social concern since all successful companies will leverage social for customer service, human imagination, collaboration, social marketing, and more in order to be in a location to get in touch with clients and build a competitive advantage. Oracle social cloud is a scalable, enterprise ready social relationship management solution which empowers brands to leverage the power of social media across their organization. Oracle CX grows Black Friday sales at the team by 800%. Oracle being social, it touches everything since it delivers the best customer experience wherever and whenever with you on social media. Oracle is a global solution since it is usable in diverse countries and still, it is spreading out its boundaries. The Oracle adoption process is very simple and fast.
Discover, analyze and respond across paid, owned and earned social channels.
Pay for the data you need with volume-based pricing. Easy user adoption with intuitive interface.
Medium (50 to 1000)
Executive
Manufacturing
Evaluate content effectiveness with intuitive analytics. Plan and manage content with interactive editorial calendar. Capture trending themes and terms for granular qualitative analysis.
With integrations to marketing, service, sales, and commerce automation systems, Oracle Social Cloud enables you to leverage the power of social media.
ADDITIONAL INFORMATION
Oracle Social Cloud helps data-driven marketers derive actionable social insights, measure social success, and connect social analytics with business KPIs.