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Top 15 All in One CRM Software
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Top 15 All in One CRM Software

Top 15 All in One CRM Software
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Businesses use different strategies to manage their customers and customer relationship management (CRM) is one of the most popular strategies. CRM is a process that involves compiling and managing customer data and information to manage the relationship between a business and its customers. This includes managing relationships between the business and its existing customers or prospective customers.

The necessary information comes from points of contacts such as social media platforms, live chats, company websites, emails, marketing materials, and phone calls. Businesses need CRM software to service their customers more effectively and efficiently. Companies that use CRM software stay connected to their customers and are likely to increase their profits.

The software allows businesses to integrate their human resources, business processes, and technology to build effective relationships with their customers. CRM software streamlines processes so businesses use it to ensure all customer-facing activities run smoothly.

What are the All in one CRM Software: Capsule CRM, Freshsales, Agile CRM, Funnel CRM, Vtiger, Flowlu, Selphiu, 1 CRM, BlueCamroo, WORK[etc], LeadMaster’s CRM, TeamWave, Hatchbuck, OnContact, Base are some of the Top All in one CRM Software.

You may like to read: How to Select the Best All in One CRM Software for Your Business

What are All in one CRM Software?

CRM software used to be a single-purpose system that was difficult to use and integrate. However, things have changed with the introduction of all-in-one CRM software. All-in-one CRM software provides numerous functions that allow businesses to track and manage customer interactions with the help of various built-in features.

The software includes many integrated functions that allow businesses to develop relationships with their customers and address their customers’ needs. The integrated functions of the system vary in terms of their capabilities, but they work together to help organizations respond to their existing or potential customers.

Businesses can use all-in-one CRM software to perform a number of tasks such as managing customer information, sending marketing emails to customers, ticketing, managing the company’s website, and carrying out online business activities. Businesses can also use the software to track sales, automate their marketing activities, manage orders, execute orders, schedule appointments, and manage social media.

You may like to read: How to Select the Best All in One CRM Software for Your Business

What are the features All in one CRM Software?

The most common features of all-in-one CRM software include:

  • Customer management: One of the key functions of all-in-one CRM software is to track and manage customer data and information. This feature allows businesses to perform these tasks with ease without wasting time.
  • Automation tools: The software includes various tools for automating different takes such as lead tracking, sales, and marketing activities. It automates the manual tasks performed by salespersons, marketing teams, leaders, and managers.
  • Analytics: Users of the system use this feature to analyze data and create reports based on this data.
  • Communication tools: It includes tools that allow users to communicate with customers via social media, email, phone, and other communication channels.
  • Order Management / Invoicing: Some of the All in One CRM provides order management and invoicing features.
  • Integration capabilities: The system includes different features and integrates with the company’s existing systems. The company may add more features depending on its needs.


What are the features of All in one CRM Software

What are the features of All in one CRM Software

The benefits of all-in-one CRM software include:

  • Better customer management: It improves customer management practices and this leads to better customer service and more effective relationships
  • Increased sales: The coordinated and automated sales and marketing activities lead to more sales opportunities.
  • Additional features: Users can add more features to the built-in features.
  • Low costs: The software combines the functions of many single-purpose systems leading to reduced costs. It also saves time.
  • Effective communication: Businesses can easily reach their customer and get customer information and feedback through the system’s various communication channels.


Why you need an All In One CRM Software

Why you need an All In One CRM Software

You may like to read: How to Select the Best All in One CRM Software for Your Business

Top All in one CRM Software

Capsule CRM, Freshsales, Agile CRM, Funnel CRM, Vtiger, Flowlu, Selphiu, 1 CRM, BlueCamroo, WORK[etc], LeadMaster’s CRM, TeamWave, Hatchbuck, OnContact, Base some of the Top All in one CRM Software.

Top All in One CRM Software
PAT Index™
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1

Capsule CRM

CapsuleCRM
CapsuleCRM

Capsule CRM is a simple CRM system aiming to keep your business organized, improve your customer relationship, and to make the most of sales opportunities, all the while minimising user input. The contact page gives you a complete overview of a contact so that you can keep track of the people, companies and other organizations that you do business with and with the option to share contacts with co-workers ensuring a single up-to-date view of the contact. Use Capsule to track bids, deals, proposals and other opportunities. You also have the option to generate reports and extracts from the pipeline…

Overview
Features

•Track all history
•Attach documents
•Manage tasks
•Share with co-workers

Price

•Free
•Professional- $12 MONTH/USER

What is best?

•Track all history
•Attach documents
•Manage tasks

What are the benefits?

•Add notes and store emails by sending them from any email client into Capsule.
•Add and complete tasks that need to be done for each contact.
•Record the information you need about each contact.

Bottom Line

Capsule's RESTful API can be used by developers to create add-ons or to integrate Capsule with other applications. The API is implemented using XML or JSON over plain old HTTPS allowing developers to use existing tools and languages.

9.5
Editor Rating
8.5
Aggregated User Rating
2 ratings
You have rated this

Capsule CRM

2

Freshsales

Freshsales
Freshsales

Freshsales is a free cloud-based CRM system that can track customer behaviour and progress of deals from start to finish. Some of the features include an email tracking system, calendar sync, click to call, tasks & appointments, 360° customer view and in-app tracking. The 360° customer view allows the user to identify customer touchpoints whether it be a website, product, interactions or appointments from a single screen. The free plan also includes a built-in phone system allowing sales teams to make calls, automatically log incoming and outgoing calls, with an option to record and monitor them. The email feature allows…

Overview
Features

•Email tracking
•Insightful email metrics
•Calendar sync
•Email-to-lead
•Click to call
•Automatically log calls
•Record calls
•Tasks & appointments
•In-depth customer insights
•Website and in-app tracking

Price

•Freemium, Subscription
•SPROUT: Free. Upto 10 users.
•BLOSSOM: $12/user/month billed annually, $15 month-to-month.
•GARDEN: $25/user/month billed annually, $29 month-to-month.
•ESTATE: $49/user/month - billed annually, $59 month-to-month.

Website
What is best?

•Email tracking
•Insightful email metrics
•Calendar sync

What are the benefits?

•Activity timeline
•Behavior-based segmentation
•Web-to-lead

Bottom Line

Freshsales is a free cloud-based CRM designed to support sales teams to communicate effectively using email tracking, in-app tracking, tasks & appointments with a 360° customer view.

9.4
Editor Rating
8.9
Aggregated User Rating
11 ratings
You have rated this

Freshsales

3

Agile CRM

Agile CRM
Agile CRM

Agile CRM’s gamification feature set helps your sales team stay focused and improve their numbers every day by treating sales like a game. Features include custom leaderboards, real-time alerts, activity logs, email reports and advanced sales metrics. Agile CRM is a leading sales, marketing and service CRM for small businesses. Complete with everything from web popups and email templates to telephony integration and advanced sales and marketing automation,. Agile CRM lets users sell and market like fortune 500 with marketing automation, telephony, helpdesk, web engagement, social media integration, email campaigns and mobile marketing. Agile CRM is an all in one…

Overview
Features

• Gamify sales with leaderboards, email reports and real-time alerts
•Gamify Sales
•Encourage Collaboration
•Custom Leaderboards

Price

•FREE For 10 users
•STARTER $8.99
•REGULAR $29.99
•ENTERPRISE $47.99

Website
What is best?

•Gamification Reports
•All-in-One CRM
•Make the most of Agile's modern features & integrations, easy implementation and great support at an affordable price.

What are the benefits?

•Contact data from every angle, including conversations
•Sync with Google calendar and stay informed about upcoming meetings
•Manage deal tracks, stages and milestones to keep your sales process on track.

Bottom Line

Agile CRM lets users sell and market like fortune 500 with marketing automation, telephony, helpdesk, web engagement, social media integration, email campaigns and mobile marketing.

9.1
Editor Rating
7.6
Aggregated User Rating
15 ratings
You have rated this

Agile CRM

4

Funnel CRM

Funnel CRM
Funnel CRM

Funnel CRM is a sales tool and CRM for growing businesses. Helping business owners and sales team solve the most frustrating problems like broken sales workflows, missing follow-ups, losing track of deals because of messy inboxes or not able to track leads and managing them under one app. It provides the following features: - a simple form for capturing leads, similar to a contact form many sites have, - a centralized place that would allow us to process these leads, that was not in our email inboxes, potentially lost or forgotten about among other emails - a way to communicate…

Overview
Features

• Gmail integration
• Deal Tracking
• Proposal creation and delivery via email

Website
What is best?

• Gmail integration
• Deal Tracking
• Proposal creation and delivery via email

What are the benefits?

• Code Your Own Forms
• Catch-All Email Address
• Easily spot deals with unread messages

Bottom Line

Funnel is a intelligent CRM for Smart Teams. Funnel enables website owners to easily process work-related inquiries and keep track of their business contacts through contact forms

9.1
Editor Rating
9.1
Aggregated User Rating
11 ratings
You have rated this

Funnel CRM

5

Vtiger

Vtiger provides to be always in the know with alerts that notify you (on-screen, SMS, or email), if a contact becomes active, idle, or meets various other conditions. Booking appointments with a specific sales representative, or just any available member of your team, just got a lot easier. Just share Vtiger's appointment page URL with a contact to let them see and choose from an available slot on a personal, or a team's calendar. Vtiger then creates the appointment and notifies attendees.Click into any opportunity to see important information like related contacts and organizations, forecast amount and expected close dates.…

Overview
Features

• Streamlined Contacts
• Tracks Deals history and progress
• Sales forecasts
• E-mail Marketing
• Support Cases
• Case SLA
• Customer Portal
• Knowledge Base
• Project Management

Price

• Sales Starter - $10/use/month
• Sales Professional - $20/user/month
• Help Desk Free
• Help Desk Starter - $10/user/month
• Help Desk Professional - $20/user/month
• All-in-One CRM -$30

What is best?

• Project Management
• Inventory
• Appointments

What are the benefits?

• Simplify pipeline management
• Accelerate deal nurturing
• Sales Analytics & Insights

Bottom Line

Vtiger provides everything about a contact in one convenient view. This includes detailed contact info, emails and call recordings, their purchase history, docs and collaborative notes from other team members, and more.

9.5
Editor Rating
8.3
Aggregated User Rating
4 ratings
You have rated this

Vtiger

6

Flowlu

Flowlu is an all-in-one business operating system which offers all required tools for efficient business management, from project & task management to sales & social collaboration. Flowlu provides features such as unlimited users, Cloud Based CRM, Project Management, Finance & Invoicing, Team Task Manager, Agile & Issue Tracker, Automatic Server Backups, TLS Encryption, Online Community and Online Support. Flowlu CRM tools ensures users’ sales lead are properly guided towards a probable result of sales planning so users will easily manage probable business in their sales funnel, track new sales opportunities and have an effective leads generation. Flowlu lets users create…

Overview
Features

• Online CRM
• Online Project Management
• Team Online Task Management
• Online Collaboration Tools
• Online Finance Management
• Online Invoicing
• Agile Project Management
• Online Knowledge Base
• Online Mind Maps

Price

• Free
• Pro – coming soon

What is best?

• Online CRM
• Online Project Management
• Team Online Task Management

What are the benefits?

• Kanban Board
• Milestone Tracking
• Resource Management

Bottom Line

Flowlu is an online CRM software that drives efficient sales processes and enables total control from lead generation to loyal repeat sales.

9.3
Editor Rating
8.4
Aggregated User Rating
3 ratings
You have rated this

Flowlu

7

Selphiu

Selphiu is a single, all-in-one CRM that can track customers, meetings, emails, tasks, proposals and contracts and can measure customers' responses and online behaviors and provides tools to design your sales funnel management. Selphiu offers features such as Business Channel, Export Data, Multi Language, Storage, Phone Support and Web Services. Selphiu on "the cloud" which provides users and enterprises with various capabilities to store and process their data in third-party data centers. Selphiu also allows companies and individuals to avoid upfront CRM infrastructure costs, and focus on projects that differentiate their businesses instead of on infrastructure. Selphiu lets users profile…

Overview
Features

• Contact Management
• Campaign Management
• Sales Management
• Service Management

Price

• Starter – Free Up To 2 Users
• Plus - $35 Per User/Month Annual Payment/ Monthly $40 Per User/Month
• Professional - $49 Per User/Month Annual Payment/ Monthly $55 Per User/Month
• Premium - $75 Per User/Month Annual Payment

What is best?

• Contact Management
• Campaign Management
• Sales Management

What are the benefits?

Bottom Line

Sephiu is an all in one CRM to manage users’ contacts, campaigns, online behaviors, meetings, notes, tasks, sales and tickets.

9.0
Editor Rating
8.3
Aggregated User Rating
1 rating
You have rated this

Selphiu

8

1 CRM

1CRM is an open source and customization friendly CRM which allows users to modify their screen and print layouts, menu system, dropdown options, user interface theme and colors and create multiple personalized dashboards and a custom mobile experience from a single integrated online platform. 1CRM offers features such as Contact Management, Email & Calendar, Mobile Access. 1CRM also offers CRM Sync for Android & iOS, Sales Automation & Forecasting, Marketing Automation, Click-to-dial Telephony, Order Management, Payments & Billing, Case Management, Project Management, Timesheets & Booked Hours, Social CRM, 30+ Integrations, 24/7 Customer Self-Service Portal, Unlimited Data Capacity, 1CRM Branding: Emails…

Overview
Features

• Manage
• Track
• Automate
• Complete
• Customize
• Access
• Support
• Secure
• Empower
• Book
• Collaborate
• Integrate

Price

Cloud
• Start-up - $12/User/Month
• Start-up+ - $19/User/Month
• Professional - $28/User/Month
• Enterprise - $34/User/Month
On-premise
• Start-up – Free lifetime access
• Start-up+ - $12/User/Month
• Professional - $21/User/Month
• Enterprise - $27/User/Month
ON-PREMISE PERPETUAL LICENSES
• Professional - $405 One Time Payment/User
• Enterprise - $585 One Time Payment/User

What is best?

• Manage
• Track
• Automate

Bottom Line

1CRM is open source and customizable which lets users manage orders, track sales and opportunities, automate marketing, complete tasks and projects, book calls and meetings and collaborate with users’ teams in one platform.

8.7
Editor Rating
8.9
Aggregated User Rating
1 rating
You have rated this

1 CRM

9

BlueCamroo

BlueCamroo is an all-in-one, integrated application hybrid which unites CRM, Email Marketing, Social Network Search and Intelligence, Project Management, Support, Time Tracking, Expenses Management, Billing, Collection and Collaboration tools in a single, integrated application and all designed and built from the ground up to work perfectly together to help users run their business better. BlueCamroo offers features such as Unlimited Contacts, Unlimited Opportunities, Unlimited Projects, Unlimited Cases, Unlimited Workflows and Unlimited External Users. BlueCamroo’s unique, patent-pending design makes it the most modern and flexible CRM solution in existence where contacts users deal with can work for multiple companies at a…

Overview
Features

• Smarter CRM
• Seamless Collaboration
• Task Management
• Social Networks Integration
• Lead Management
• Sale Pipeline Management
• Project Management
• Time Tracking and Billing
• Expenses Management
• Customer Support
• Invoicing and Getting Paid
• Business Process Automation
• Email Marketing
• Reports and Dashboards
• 3rd Party Integrations

Price

• $ 41 per User/Month billed annually or $49 month-to-month

What is best?

• Smarter CRM
• Seamless Collaboration
• Task Management

Bottom Line

BlueCamroo is a powerful and innovative all-in-one CRM (Customer Relationship Management), Project Management and Collaboration system and is a fully hosted service, requiring no more than a web browser and Internet connection to access which offers businesses a single solution that includes Lead and Customer Management; Sales Pipeline Management; Online Social Network Integration; Task and Project Management; Collaboration; Support Ticketing; Time Tracking and Billing.

8.5
Editor Rating
8.7
Aggregated User Rating
2 ratings
You have rated this

BlueCamroo

10

WORK[etc]

WORK with integrated CRM, projects, billing, help desk, reporting and collaboration, WORK is the single cloud computing platform. Every activity and interaction with a contact is captured online. Whether it is a sales email, support ticket, invoice or product purchase, WORK stores these events in an easy to browse timeline. WORK offers features such as Custom web form builder, Email marketing & newsletters, Open API for custom development, Powerful custom fields & data types and Twitter, LinkedIn & Facebook Integration. WORK lets users manage projects, close deals, bill customers and solve support cases. WORK lets users instantly know everything about their…

Overview
Features

• Sales Management
• Project Management
• Operations
• Management Insights
• Help Desk Software
• Billing & Finance

Price

• Starter - $78/mo; 2 user max
• Team - $195/mo; 3 users included (Each extra user + $49/mon)
• Foundations - $395/mo; 3 users included (Each extra user + $59/mo)

What is best?

• Sales Management
• Project Management
• Operations

Bottom Line

WORK[etc] is a collection of integrated software tools that provides small business with a powerful web-based system ready to improve workflow and management and automates key tasks and processes for less stress and more profits.

8.3
Editor Rating
8.5
Aggregated User Rating
2 ratings
You have rated this

WORK[etc]

11

LeadMaster’s CRM

LeadMaster CRM is an all-in-one CRM, sales and marketing tool for Call Center Industry, Education Industry, Healthcare Industry, Insurance Industry, Manufacturing Industry, Mortgage Industry, Real Estate and Small Business which can work together with users’ sales team to deliver more sales for users’ business where users’ team will have all the information that they need at their fingertips such as past orders, contact information, proposal details and social information whenever users’ team has any interaction with a lead or a customer making users’ sales team more efficient than ever before. LeadMaster CRM offers features such as Lead Management, Sales Management,…

Overview
Features

• Affordable
• Easy to use
• Adaptable
• Cloud based
• Secure and updated

Price

• Free Trial – 30 days free
• Small Business - $150 per month
• Professional - $250 per month
• Organization – Custom pricing

What is best?

• Affordable
• Easy to use
• Adaptable

What are the benefits?

•Lead Capture •Lead Tracking •Lead Nurturing
•Lead Distribution •Lead Scoring •Lead Analytics
•Opportunity Tracking •Opportunity Alerts •Opportunity Forecasting

Bottom Line

LeadMaster’s CRM Solution provides powerful features, scalability and short Learning Curve to dramatically streamline users’ sales and customer management processes.

8.6
Editor Rating
8.6
Aggregated User Rating
2 ratings
You have rated this

LeadMaster’s CRM

12

TeamWave

Teamwave provides Integrated CRM, Project Management & HR tools to small and medium businesses in various industries.TeamWave’s CRM is built around a proven sales pipeline management methodology. Quickly see how many deals are in each stage, sort, and filter by their expected close date, make smart decisions and stay in control of a complex sales process. TeamWave enables cross-functional teams (employees, clients or vendors) to collaborate, organize and discuss everything they need to get a project done. See it, track it, discuss it, act on it.Organize important files & documents in projects, deals and employee directory. Upload, drag and drop…

Overview
Features

• Tags on Everything: Group everything into specific categories with Tags
• Improve employee engagement with automatic check-ins
• Time-tracking allows users to estimate and track how much time they spend working on a particular task
• Auto-sync email conversations
• Custom fields for Contacts & Companies
• Advanced search & filters for Deals

Price

• Starter - $30 / month

What is best?

• Tags on Everything: Group everything into specific categories with Tags
• Improve employee engagement with automatic check-ins
• Time-tracking allows users to estimate and track how much time they spend working on a particular task

What are the benefits?

• Collaboration: Keep clients & team members involved via discussions & notifications
• Eliminate data inconsistency: All apps share the same data -- No more copy, paste or duplicate entries
• Mobile CRM (iOS): Never miss important activities or deal opportunities

Bottom Line

TeamWave is an integrated suite of business applications for small & medium-sized companies.

7.5
Editor Rating
8.3
Aggregated User Rating
1 rating
You have rated this

TeamWave

13

Hatchbuck

Hatchbuck is an All-In-One Small Business CRM and Marketing Software which is the simple alternative to expensive, bloated sales software where users can add contacts on the fly, see activity in real time, and trigger hot lead alerts when a prospect is ready to buy. Hatchbuck offers features such as Marketing strategy overview, 3 Hour of Training with users’ Dedicated Hatchbuck Consultant, 1 Branded Newsletter Template, 3 Pre-Built Email Campaigns and Customized Sales and Marketing Process Mapping in quickstart pro. Hatchbuck provides a dashboard which gives users real time insights at a glance, prompting users to pull the right levers…

Overview
Features

• Manage Contacts
• Automate Follow-Up
• Track Your Success

Price

• Small Biz - $ 99 per mo. paid semi-annual
• Team - $ 199 per mo. paid semi-annual
• Professional - $ 299 per mo. paid semi-annual
• Enterprise - $ 399 per mo. paid semi-annual

What is best?

• Manage Contacts
• Automate Follow-Up
• Track Your Success

Bottom Line

Hatchbuck is an all-in-one sales and marketing software for the self-made to manage contacts, automate follow-up and track users’ success.

7.6
Editor Rating
9.1
Aggregated User Rating
1 rating
You have rated this

Hatchbuck

14

OnContact

OnContact CRM system delivers a complete solution from sales and customer service to marketing automation, marketing management and mobile with unparalleled power and functionality with its intuitive interface which adapts to users with incredible flexibility to let users focus more time on growing their business, and less time learning the software. OnContact CRM system offers features such as complete sales, marketing automation, customer support, contact center and mobile plus unlimited phone, email and chat support in cloud or on-premise. Users get access to OnContact CRM’s free online training resources at their convenience where OnContact CRM also offers free monthly training…

Overview
Features

• Sales Automation
• Marketing Management
• Marketing Automation
• CRM & Marketing Automation for One Price
• Customer Service
• Contact Center
• Mobile CRM
• QuickBooks Integration
• Customization Tools

Price

• OnContact Cloud CRM - $60 PER USER PER MONTH (Billed annually. 3 user minimum.)
• OnContact On-Premise CRM - $995 PER USER (Plus annual maintenance. 3 user minimum.)

What is best?

• Sales Automation
• Marketing Management
• Marketing Automation

Bottom Line

OnContact delivers a robust CRM solution with built-in Marketing Automation, Contact Center and Mobile functionality.

7.6
Editor Rating
9.1
Aggregated User Rating
1 rating
You have rated this

OnContact

15

Base

Base is the next-generation CRM software for leading sales teams to enhance users’ sales team’s processes, productivity and pipeline visibility. Base offers features such as Customized Sales Pipeline, Basic Sales Tracking and Reporting, Full-Featured Mobile CRM, Full Funnel Forecasting, Team Performance Analytics, Task Automation, Team Document Storage, Predictive Sales Intelligence. Base also offers Lead & Deal Scoring, Products & Price Book, Multiple Sales Pipelines, Role-Based Permissions, Call Logging and Recording, Click to Dial (Additional Rates Apply), Email Integration for Outlook & Gmail, Personalized Bulk Email, Unlimited Email Templates, Fully Customizable Merge Tags, Activity Reports for Reps & Teams, Email Sentiment…

Overview
Features

• Enhance your sales team’s processes, productivity and pipeline visibility.
•Communicate seamlessly via intelligent tools for emailing, calling
• Connect Base to the tools you love using our robust integrations and APIs

Price

• Starter - $45 Per Seat/Month, Billed Annually.
• Professional - $95 Per Seat/Month, Billed Annually.
• Enterprise - $145 Per Seat/Month, Billed Annually.
• Basic – Free
• Standard – $25 Per Seat/Month, Billed Annually.
• Advanced - $45 Per Seat/Month, Billed Annually.

What is best?

• Enhance your sales team’s processes, productivity and pipeline visibility.
•Communicate seamlessly via intelligent tools for emailing, calling
• Connect Base to the tools you love using our robust integrations and APIs

What are the benefits?

•Prioritize Leads and Opportunities
•Turn Customers into Advocates
•Enable a Mobile Sales Team

Bottom Line

Base lets users gain unprecedented pipeline visibility, prioritize leads and opportunities, turn customers into advocates, enable a mobile sales team, drive sales actions with data, capitalize on leads, explain the past and predict the future and alleviate administrative burden.

8.5
Editor Rating
8.7
Aggregated User Rating
1 rating
You have rated this

Base

You may like to read: How to Select the Best All in One CRM Software for Your Business

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About The Author
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