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Top 13 Mobile Commerce Platforms
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Top 13 Mobile Commerce Platforms

Top 13 Mobile Commerce Platforms
4.9 (97.78%) 18 ratings

Gone are the days when physical cash was a prerequisite for any transaction to take place. Disruptive technology has changed the market dynamics more so when it comes to buying and selling of goods and services. Mobile gadgets have made it easy for people across the globe to transact from the comfort of their homes, offices or even at the floor of the shops. In short, mobile commerce is now a priority rather than a necessity.

Software providers have no option rather than tapping on the m-commerce market. Different vendors have developed various mobile commerce platform to ensure they reap from the distractive technology.

Mobile Commerce Platforms provide specialized mobile applications, such as Mobile money transfer, Mobile ticketing, Mobile vouchers, coupons and loyalty cards, Content purchase and delivery, Location-based services, Information services, Mobile banking, Mobile brokerage, Auctions, Mobile browsing, Mobile purchase, In-application mobile phone payments and Mobile marketing and advertising. Mobile Commerce Applications providers combine web and phone applications and provide integrated mobile application on iOS or Android.

Brick and mortar business owners, have made an effort to take advantage of mobile commerce by utilizing a number of mobile capabilities such as location-based services, barcode scanning, and push notifications to improve the customer experience of shopping in physical stores. This is referred to as a 'bricks & clicks' environment, where physical retailers can now allow customers to access the common benefits of shopping online such as product reviews, information, and coupons while still shopping in the physical store.

What are the Top Mobile Commerce Platforms: SAP Hybris, Salesforce Commerce Cloud, Kony, Pontis, DYNAMO, GPShopper, IBM Mobile Commerce, Usablenet, Oracle Commerce Platform, Phunware, Kalio, Netbiscuits, Puca are some of the top mobile commerce platforms.

What are Mobile Commerce Platforms?

Mobile Commerce Platforms  provide the delivery of electronic commerce capabilities directly into the consumer’s hand, anywhere, via wireless technology. The brick and mortar business owners, and big-box retailers in particular, have made an effort to take advantage of mobile commerce by utilizing a number of mobile capabilities such as location-based services, barcode scanning, and push notifications to improve the customer experience of shopping in physical stores.

Mobile Commerce Platforms provides specialized mobile applications that facilitates delivery of electronic commerce capabilities direct to consumers through wireless application regardless of their location. Mobile commerce is an advancement of e-commerce in that it enables consumers to make purchases from anywhere by just using their mobile phones.

Mobile commerce is not only limited to buying and selling of goods and services, but it also incorporates other activities such as mobile banking and mobile payments. The growth of m-commerce is so rapid. This has necessitated m-commerce providers to keep on upgrading their solutions.

  • Quick and easy ordering: The idea of having an m-commerce app is the convenience that comes with it. Thus, customers should be able to place their orders with ease the moment they have the intent to make a purchase. The app should come along with features such as instant ordering and past order duplication. You should also ensure the inventories are updated in real-time to avoid running out of stock.
  • Integration: The platform should have the ability to integrate with other ERP or back-office systems in your organization. Integration ensures that there is first order fulfilment especially if you are in the manufacturing and distribution industry. In some other cases, you might have the sales team placing orders from their mobile devices while at the same time some customers making orders on their own. To avoid missing any order that has been placed, it is essential to have both channels integrated into one platform to offer complete visibility of all activities.
  • Usability and mobile first design: M-commerce should be designed purposely for use with smaller devices. Meaning, the application should be a native mobile application, not the web experience that is optimized for mobile phones. With a native mobile app, customers enjoy a better user experience, and more so they can place their orders even when off-line which is then synced with the back-office ones connected to the net. The app also helps suppliers to advertising their products through push notification and in-app messages.
  • Analytics: Allows one to generate and analyze reports that give insight concerning customers preferences. The only sure way to build a customer-centric experience is by analyzing data on customers, orders, and products. Thus, it is essential to have a system that can generate, analyze, and give reports about your customers.

Top Mobile Commerce Platforms

SAP Hybris, Salesforce Commerce Cloud, Kony, Pontis, DYNAMO, GPShopper, IBM Mobile Commerce, Usablenet, Oracle Commerce Platform, Phunware, Kalio, Netbiscuits, Puca are some of the top mobile commerce platforms.

Top Mobile Commerce Platforms
PAT Index™
 
 
 
 
 
 
 
 
 
 
 
 
 
1

SAP Hybris

SAP Hybris delivers digital transformation: customer data management, context-driven marketing tools and unified commerce processes for all your channels.SAP Hybris Commerce solution helps you target and engage with your customers better, wherever they are. As the world of commerce continues to change, give your customers a consistent and meaningful experience - across every channel, every time.SAP Hybris Marketing combines superior customer insight with a highly agile and scalable platform. Reach your customers at all points of their journey, and boost loyalty by responding to real-time data to deliver the best possible customer experience.SAP Hybris Billing helps you monetize your digital…

Overview
Features

•Powerful API / integration capability (clean product framework allows for easy integration with plugin-ins for added functionality / customization)
•Commerce Accelerator solution speeds up time-to-market but also sacrifices certain levels of customization
•Advanced mobile commerce setup and optimization
•Elite, data management tools, allow you to tailor product listings to certain customer segments, centralize data in one place, and
•Offers on-site and online software training

Price

Contact for Pricing

What is best?

•Powerful API / integration capability (clean product framework allows for easy integration with plugin-ins for added functionality / customization)
•Commerce Accelerator solution speeds up time-to-market but also sacrifices certain levels of customization
•Advanced mobile commerce setup and optimization

Bottom Line

SAP Hybris Cloud for Sales sets your sales team free to outperform, with all the insights and data they need to close deals and keep up with digital-first customers in an always-on world.

9.1
Editor Rating
9.1
Aggregated User Rating
8 ratings
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SAP Hybris

2

Salesforce Commerce Cloud

The Salesforce Commerce Cloud unifies the customer experience and streamlines commerce operations from purchase to post-sale service. The capabilities within Commerce Cloud are organized into several functional categories — experience, intelligence and operations. Experience capabilities enable users to orchestrate content, pricing, products and promotions to engage customers. Operations capabilities help to extend core functions across all channels, connecting order fulfillment and back-office functions. Intelligence capabilities enhance users’ ability to be data-driven with business insights and customer personalization. These capabilities empower commerce across all channels — web, mobile, kiosk, call center, store and others — and from shopping to fulfillment to…

Overview
Features

•Speed and Agility
•Continuous Innovation
•Scalable, Secure and Reliable
•Superior Growth, Superior Economics
•eCommerce
•Publish and Syndicate Relevant Content
•Connect Consumers to Products
•Manage product-level inventory availability
•Channel Management
•Central Customer Management

Price

Contact for Pricing

What is best?

•Speed and Agility
•Continuous Innovation
•Scalable, Secure and Reliable

Bottom Line

The Salesforce Commerce Cloud unifies the customer experience and streamlines commerce operations from purchase to fulfillment to post-sale service. Through maximized agility and innovation across channels, the cloud enables you to keep up with the rapidly changing retail industry

9.5
Editor Rating
8.4
Aggregated User Rating
3 ratings
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Salesforce Commerce Cloud

3

Kony

The Kony Mobility Platform is an open and standards-based, integrated platform for mobile app development and beyond. Kony supports the entire SDLC application (software development lifecycle) and empowers enterprises to quickly design, deploy, build and manage multi-edge app experiences. It empowers organizations to compete in mobile time by rapidly delivering multi-edge aplications across the widest range of devices and systems. Enterprises can build, configure, design and manage mobile applications across the entire software development lifecycle, and get to market faster with a lower total of ownership. Kony Visualizer is an integrated, intuitive development environment for prototyping and building native mobile…

Overview
Features

Create a single UI definition for Mobile, Tablet, and Desktop form factors
Instantiate Masters within other Masters, and within containers or forms across channels
Flexibly reference the master data of the source master, the widget, and flex properties, or both
Utilize a single cross-platform canvas for defining your Masters.
Use an import wizard for iOS, Android, Blackberry, and Windows code
Incorporate device peripherals such as near field communications (NFC), barcodes, signature capture, and Bluetooth
Leverage a single JavaScript cloud API to access custom code
Decouple front- and back-end to quickly adapt to changes
Configure backend integration for mobile instead of custom building it
Use connectors and adapters to easily discover and mobilize enterprise data
Leverage built-in value-added mobile services for user engagement and offline-enabled apps
Benefit from automatic capture of client and backend analytics with built-in reporting
Auto-generated client code and bindings to radically accelerate application development and re-use
Release faster with modular deployments and robust API Management

Price

Contact for Pricing

Bottom Line

Kony empowers organizations to compete in mobile time by rapidly delivering, ready-to-run, multi-edge mobile apps across the broadest array of devices and systems, today and in the future, with a lower total cost of ownership. Kony’s cross-platform solution helps organizations design, build, configure and manage mobile apps to empower and better engage with customers, partners and employees.

7.8
Editor Rating
8.4
Aggregated User Rating
1 rating
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Kony

4

Pontis

Pontis is the worldwide leader in providing Digital Customer Engagement solutions for revolutionizing how businesses engage with their customers. The company has over a decade’s worth of experience and expertise in driving Digital Customer Engagements with over 600,000,000 customers worldwide. With extensive experience and domain expertise Pontis enables businesses to achieve engaging results and improve strategic KPIs such as improving customer satisfaction and loyalty, and increasing revenues. Pontis Indulge provides the full capacities necessary for managing Digital Customer Engagement. It does apply real-time big data stats, machine learning, and predictive modeling to gather data from numerous internal and external data…

Overview
Features

Real-time Customer State
Adaptive Individual Customer Experience
All bound Customer Engagement
A Complete Solution
Embedded Expertise
Real-time Dashboards, BI, and Reporting
On-Premise & Cloud

Price

Contact for Pricing

Bottom Line

Pontis Engage is a complete solution for Digital Customer Engagement. With real time complex event processing to capture all customer events, big data analytics, real-time execution of digital customer engagements, and real-time personalized fulfillment to close the loop.

8.0
Editor Rating
8.2
Aggregated User Rating
1 rating
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Pontis

5

DYNAMO

Dynamo helps entrepreneurs and companies to develop their Mobile First Products. They build Mobile Applications for big and soon-to-be-big companies. Their offers suit different needs, ranging from Strategy and Business development to Development of Prototypes and MVPs. Their team contributes with Mobile Expertise from Strategy and Creative to Front-end and Back-end Software Development. Dynamo team design and build advanced applications for the Android and/or iOS platform, for delivery to customer as well as internal concepts. They continiously define, design, and ship new features. Also, they work on bug fixing and improving application performance and continuously discover, evaluate, and implement new…

Overview
Features

Access To Critical Resources
Product Development & Innovation
Code For Equity

Price

Contact for Pricing

Bottom Line

Dynamo has designed and developed the native Android and iPhone apps, as well as the core booking platform based on Python and GO which is hosted on Google AppEngine, and the administration system for gym owners based on AngularJS and HTML5.

7.9
Editor Rating
8.6
Aggregated User Rating
1 rating
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DYNAMO

6

GPShopper

GPShopper is a mobile commerce platform and mobile app developer for retailers and brands. This platform includes eCommerce and Loyalty integrations, unlimited push, CMS and analytics suite. Pre-built commerce integration gives users speed to market with both Apple and Android mobile apps. GPShopper’s customizable reporting dashboard offers a view of cross-channel metrics with the ability to dig deep into data. Also, integrates with analytic engines such as Coremetrics, Omniture and Google.With features like social, push notifications and beacon technology, users are able to target their customers with the message most relevant to them. With added advanced analytics and data in…

Overview
Features

CMS
REPORTING
Software Developer Kit
COMMERCE
MOBILE MARKETING
IN-STORE
BEACONS
LOYALTY

Price

Contact for Pricing

Bottom Line

GPShoppe platform includes the first-to-market mobile CMS, allowing retail marketers to manage all of their mobile messaging, along with brand-customized native mobile app features for both Android and iOS.

7.9
Editor Rating
8.2
Aggregated User Rating
1 rating
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GPShopper

7

IBM Mobile Commerce

IBM WebSphere Commerce,known as WCS (WebSphere Commerce Suite) is a software platform framework for e-commerce, including sales, marketing, customer and order processing functionality in an adaptable, integrated package. It is a unified platform which offers B2C (ability to do business directly with consumer), B2B (with businesses), indirectly through channel partners, or all of these at the same time. IBM WebSphere Commerce enables users’ mobile commerce customer to browse their online catalog, receive personalized marketing and promotions, conduct side-by-side product comparisons, obtain store location information, complete transactions and access an accurate view of orders and availability. Mobile shoppers can see availability…

Overview
Features

Simplified installation
Enhanced B2C and B2B business models
Support for multiple selling channels
Marketing and merchandising tools
An IBM middleware backbone
Integration with IBM selling solutions
Integration with IBM order management and web analytics

Price

Contact for Pricing

Bottom Line

IBM WebSphere Commerce is an omni-channel commerce platform that gives you the customer and business insight needed to engage shoppers as individuals with personalized content and offers, deliver mobile optimized experiences and more quickly respond to market opportunities to grow your business.

7.8
Editor Rating
8.2
Aggregated User Rating
2 ratings
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IBM Mobile Commerce

8

Usablenet

Usablenet empowers leading companies in multiple industries to create unique mobile, tablet, and in-store experiences for their increasingly connected and mobile customers. Usablenet powers best in category mobile sites and multichannel experience for over 500 clients including many of the world's top merchant, travel and service brands. The platform can incorporate any client source, and that we seamlessly integrate third-party functionality to enrich encounters. The platform can be delivered as a completely managed service, with content control or for interior client development. B2C and B2B experience for mobile and multi-channel that users wish to use and recommend. U-Develop was created…

Overview
Features

UX Services
QA Testing
Accessibility Audit
API Services
U-Experience
U-Control

Price

Contact for Pricing

Bottom Line

U-Experience delivers the fastest, best-performing sites by handling JavaScript and other technologies server side. The platform uses HTML 5-based application frameworks and tools to build lightweight experiences.Supports over 500 implementations and delivers more than 100 million pages per day across 220 countries.

7.5
Editor Rating
8.0
Aggregated User Rating
2 ratings
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Usablenet

9

Oracle Commerce Platform

Oracle Commerce Platform provides a proven, scalable, modern platform, business-user control, and omnichannel support. It empowers marketers and merchants to manage omnichannel experiences, personalization, search and navigation, promotions, content, and more. Oracle Commerce Platform enables the rapid launch of sites for new brands, markets, and even single-purpose campaigns. It easily expands internationally to target new geographies and segments more effectively. Oracle Commerce Platform includes B2B and B2C modules to better support different business and selling models.With Oracle Commerce Platform, users can process data and deliver dynamic experiences at unparalleled scale and efficiently expand to multichannel, multibrand, multilanguage, multisite, and multicurrency…

Overview
Features

Scale and Performance
Data Anywhere Architecture
Unified Multisite Architecture
Adaptive Personalization Engine
Best-in-Class Search and Guided Navigation
Advanced Segments and Targeted Content
Search Engine Optimization
Reporting and Big Data Analytics

Price

Contact for Pricing

Bottom Line

Oracle Commerce Platform enables the rapid launch of sites for new brands, markets, and even single-purpose campaigns and easily expands internationally to target new geographies and segments more effectively.

8.2
Editor Rating
8.7
Aggregated User Rating
1 rating
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Oracle Commerce Platform

10

Phunware

Phunware is fully integrated services platform that enables brands to engage, manage and monetize their anytime anywhere users. Phunware’s premium mobile advertising network and big data analytics platform enable precise, contextual audience targeting. Phunware enables brands to engage users anytime and anywhere with tools like location marketing, blue dot wayfinding and hyper-targeted push messaging. Phunware enables customers maximizing the investment in user acquisition by engaging app users with context- and location-aware mobile campaigns. It targets individual app users based on indoor and outdoor location triggers,monetizes the audience with highly targeted content, messaging and in-app experiences and uncovers audience insights with…

Overview
Features

Mobile Marketing Automation
Mapping, Navigation and Wayfinding
Audience Building and Monetization
Alerts and Notifications
Content Management
Analytics and Business Intelligence

Price

Contact for Pricing

Bottom Line

Phunware has introduced category defining experiences that challenge the outer limits of the most advanced multiscreen devices for the world’s most respected brands.

7.7
Editor Rating
8.2
Aggregated User Rating
1 rating
You have rated this

Phunware

11

Kalio

Kaliocommerce is a Cloud Based Enterprise eCommerce Platform For The Mid-Market. It offers two products: Enterprise eCommerce Platform and eCommerce Marketing Platform. With Kaliocommerce online retailers get the flexibility to build uniquely branded sites with specific business needs, and transform ideas into income faster with the platform’s data-driven administration console and cloud architecture. KalioCommerce empowers B2B businesses with ability to create consumer-friendly, rich experiences almost identical to a B2C site, while fulfilling all the important requirements unique to B2B eCommerce.It offers deploying personalized, dynamic B2B, B2C, and B2B2C microsites in one place. Users can create unique brand experiences for more…

Overview
Features

Flexible payment options, including purchase orders and buying on account
Account hierarchies
Customer specific pricing and products
Single items to pallets with price breaks
Hybrid B2B / B2C or closed B2B site
B2B2C — configure customer-specific portals
Web interface for common B2B functions (invoice history, PO history, order history)
Customers can select their own freight carrier
Bulk purchases / quick order forms
Multi-order pages versus single-order pages – streamlined experience reduces call center volume
Personalized experience based on customer
Quotes
Address book
ERP integration — batch and real time
Ability to integrate with PunchOut cart vendors

Price

Contact for Pricing

Bottom Line

KalioCommerce offers a library of built-in reports that equips today's busy executive with key insights for understanding the operations of your online store.Gain the vital insights you need to prepare and make data-driven decisions to organize, operate, and grow your online business.

7.6
Editor Rating
8.1
Aggregated User Rating
1 rating
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Kalio

12

Netbiscuits

Netbiscuits is a cloud platform for the development and delivery of web apps across mobile and connected devices. Netbiscuits Device Detection allows creating a fast, efficient, mobile-friendly view to help customers easily complete their objectives on users’ website. It characterizes each web request already on the server by tapping into accurate and comprehensive device library. This information empowers customers to drive conversion rates and visitor engagement scores by delivering optimized resources and optimized user experiences to every device. Netbiscuits Device Detection is the enterprise-grade backbone of choice for implementing an adaptive web strategy. With a device lab containing over 10,000…

Overview
Features

Device Library
Unmatched Data Quality
Dynamic parameters
Enhanced iPhone and iPad detection
Front-end, cloud, on-premises, device-routing
Analytics
Enterprise-grade SLAs
Unlimited websites
Professional services
24/7 support

Price

Contact for Pricing

Bottom Line

Netbiscuits offers testing and quality control service of your web & mobile products against the world’s most accurate device library.

7.7
Editor Rating
6.5
Aggregated User Rating
2 ratings
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Netbiscuits

13

Puca

Púca is a leading provider of mobile marketing and business solutions. Puca technology and services range from SMS tools and applications to mobile app development and digital vouchering solutions. Impower Platform is an in-house platform that gives a powerful suite of administration tools and backend services combining multichannel, two-way communication with CRM, geo-location and much more.Puca Email marketing platform is incredibly simple to operate with an easy, user-friendly interface that permits you to create, handle, ensure that you send emails in minutes. Puca Integrate with Vouchers and App Content - Employ the platform to web page link your notifications to…

Overview
Features

Mobile Messaging
Mobile Applications
Multichannel Engagement

Price

Contact for Pricing

Bottom Line

Impower Platform is an in-house platform that gives a powerful suite of administration tools and backend services combining multichannel, two-way communication with CRM, geo-location and much more.

7.5
Editor Rating
8.2
Aggregated User Rating
1 rating
You have rated this

Puca

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About The Author
imanuel