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Top 13 Survey Software
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Top 13 Survey Software

Top 13 Survey Software
5 (100%) 7 ratings

In today’s business world, there is a common mantra that says “a customer is king”.  It means that customer satisfaction must come first since business existence solely depends on customer behavior. Customer feedback is thus very essential and can help business managers and owners in making decisions on the company products and services to improve the customer experiences continually.

For any business to guarantee customer satisfaction, they need to gather insights and feedback from their clients. One way to gather customer insights, feedback and opinions is through conducting a survey. Survey also helps to gauge employee satisfaction and helps organization device strategies that continually improve employee satisfaction. A survey also allows companies to get comments pre and post event and thus they can better manage experiences.

Business executives and proprietors need to create survey forms to reach their target audience and ask them questions, opinions and comments. It helps them to collect, analyse, report and archive the data. Therefore, they need flexible, modern and online survey solution that is researcher and respondent-friendly and that can help automate the survey process to obtain information at the least possible cost. Survey software comes in handy to support them in building empirical market research.

Survey Software provides a suite of features and functionalities that include data analysis, sample selection, bias elimination, and data representation tools. Surveys are a standard tool for empirical research in social sciences, marketing, and official statistics.

There are a number of ways in which data can be collected for a statistical survey including the traditional paper-and-pencil interviewing (PAPI), computer-assisted interviewing (CAI), face-to-face surveys (CAPI), telephone surveys (CATI), and mail surveys (CASI, CSAQ). Online surveys are becoming an essential research tool for a variety of research fields, including marketing, social and official statistics research.

Web surveys are faster, simpler, and cheaper and the entire data collection period is significantly shortened, as all data can be collected and processed in little more than a month. Interaction between the respondent and the questionnaire is more dynamic compared to e-mail or paper surveys.

What are the Best Survey Software: SurveySparrow, Microsoft Forms, Google Forms, LimeSurvey, Qualtrics, SurveyMonkey, Survio, QuickTapSurvey, Formsite, Formstack, SurveyGizmo, Sogosurvey, CreateSurvey, SightMill, ProProfs Survey Maker are some of the Top Survey Software.

What are Survey Software?

Survey software is a business application that lets the user create and monitor online surveys, queries, polls, among other web forms easily that are then distributed to a pool of respondents mostly the product users to do market research or collect their feedback and opinions regarding the product.

Survey software solutions help companies or individuals gather and analyse insight into what a pool of participants think of certain events, products, projects, or any other aspect of their business, improve customer service, eliminate bias and represent data. Survey software is generally third-party add-ons that help augment the efforts of the marketing department to improve customer success and to understand how their customers work and what they like or want. Surveys can either be sent out in email or pop-up on the specific site.

What are Survey Software

What are Survey Software

  • Survey builder: Provides builder tools with drag-and-drop interface and solutions for versioning and layout and design.
  • Question Types: Different question types like choice-based, open-ended, matrix, conjoint.
  • Graphical presentation styles:Provide customize abilities for surveys using stunning graphical presentation styles and over 100 styles across different categories.
  • Automation & Integration: Survey automation and integration options can help reduce your workload and streamline your business processes.
  • Collaboration:Collaborate with others on your survey while giving them the opportunity to edit, copy, or simply view the survey
  • Launch methods:Launch method for different target audiences; email, web, and social media. Ability to embed your survey link into website using JavaScript code or HTML iframe Tag.
  • Survey templates: Templates pre-loaded with relevant questions and prepared after thorough research.
  • Logic and Event Driven Features: Send receipt confirmation mails to respondents, let respondents view results upon submitting responses and Tally scores.
  • Reporting & Filtering: Create filters to analyze your data and reports to share it. Export raw data goodness to Excel, PDF, CSV, Google Docs, and XML format.

Survey software is essential to help companies collect, analyse and report data from their customers and employees to improve client and employee satisfaction, event planning and to enhance brand loyalty.

Top Survey Software

SurveySparrow, Microsoft Forms, Google Forms, LimeSurvey, Qualtrics, SurveyMonkey, Survio, QuickTapSurvey, Formsite, Formstack, SurveyGizmo, Sogosurvey, CreateSurvey, SightMill, ProProfs Survey Maker are some of the Top Survey Software.
Top Survey Software
PAT Index™
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1

SurveySparrow

SurveySparrow
SurveySparrow

SurveySparrow is an online survey platform that can turn surveys into conversations. Build beautiful, conversational surveys which will result in a 40% higher completion rate. SurveySparrow transforms surveys into conversations by serving one question at a time. Choose question types with ease. SurveySparrow lets users select question types from an array of options. Create a versatile survey with the right combinations of question types wherever needed. SurveySparrow embed surveys offer insightful data such as usability, user impressions, and how effective the user found the website. Moreover, use them to collect real-time leads from the website. Improve the quality of student…

Overview
Features

• Built-in Email Share
• Employ Contact Forms to collect necessary information from respondents in a quick and easy way while taking a survey
• Matrix Question Type: Ask multiple questions at one go
•Built-in Audience Management
• Recurring Surveys: Send surveys at regular intervals to gauge customer or employee pulse
• Mobile First Surveys: Keep the audience engaged with the conversational interface

Price

• Starter - $19 / month
• Plus - $29 / month
• Premium - $49 / month
• Enterprise - $199 / month

What is best?

• Built-in Email Share
• Employ Contact Forms to collect necessary information from respondents in a quick and easy way while taking a survey
• Matrix Question Type: Ask multiple questions at one go

What are the benefits?

• Display Logic: Control the behavior of the overall survey and enhance the quality of the data obtained
• Multi-device Compatibility: Audience can answer surveys from anywhere in the world with simple taps on their preferred device
• Import Contacts: Just upload a CSV file with all the contact information or quickly drag and drop the file to the dashboard

Bottom Line

SurveySparrow transforms conventional surveys into conversations which lead to higher engagement.

7.6
Editor Rating
9.0
Aggregated User Rating
1 rating
You have rated this

SurveySparrow

2

Microsoft Forms

Microsoft Forms is a simple, lightweight app designed to help you easily create surveys, quizzes, and polls. In a business environment, the tool can be used to collect customer feedback, develop strategies, and educate staff. Forms are replacing the Online Survey feature previously offered in Excel Online.Microsoft Forms also has you covered after people respond, via real time data collection. After collecting the data, you can analyze the results using Excel’s built-in filters or create a separate PivotTable report.It allows teachers and students to quickly and easily create custom quizzes, surveys, questionnaires, registrations and more. This application easily creates surveys…

Overview
Features

•Surveys
•Quizzes
•Polls
•Simple and Powerful Analysis

Price

Contact for Pricing

What is best?

•Surveys
•Quizzes
•Polls

What are the benefits?

•Easily create surveys, quizzes, and polls
•It is simple to use
•Works on any web browser

Bottom Line

Microsoft Forms is a simple, lightweight app designed to help you easily create surveys, quizzes, and polls. In a business environment, the tool can be used to collect customer feedback, develop strategies, and educate staff.

9.5
Editor Rating
7.9
Aggregated User Rating
7 ratings
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Microsoft Forms

3

Google Forms

Google forms is an application that allows you to create forms using special features to suit your purpose, organize the information, whether big or small as well as analyze it. It also enables you to get information as fast as you need it, as soon as it is delivered. There are tons of customizable themes to choose from to go along with your logo and the form generally. Chose any from the beautiful selections and do your survey in style. The questions options vary from linear scale, to drop down as well as multiple questions, all at your disposal to…

Overview
Features

• Checkboxer
• Drop down
• Multiple choice grid
• Timer
• Data analysis tools
• Multi-user access

Price

• Free with a Google Account
• From $5/month with Google Apps for Work

What is best?

• Checkboxer
• Drop down
• Multiple choice grid

What are the benefits?

• Add images and videos to your form/survey
• Form is responsive hence accessible to any device
• Editing is enabled after creation

Bottom Line

Google forms is a free application that gives you the power to create unique forms as per your suitability, distribute them to any platform on the internet, as well as get automatic responses from the results. The forms created by Google forms are responsive and the results satisfactory.

9.4
Editor Rating
8.0
Aggregated User Rating
2 ratings
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Google Forms

4

LimeSurvey

Limesurvey is an open source software with an open source survey tools for both simple and complex assessments. The features tailored to meet your needs include: four hosting locations, multilingual, unlimited administrators, 28 different question types, quota management, skip logic, assessment scores, open and closed surveys, as well as dynamic questions. Choice between Germany, Canada, USA and Australia hosting ensures your data is securely held in the server of any of these chosen. For surveys that need translation to different languages, Limesurvey is multilingual with over 80 languages, and one just needs one copy for the translation, removing language barrier…

Overview
Features

• Hosting locations
• Multilingual
• Unlimited administrators
• 28 different question types
• HTML WYSIWYG editor
• Quota management
• Skip logic
• Reuse survey content
• LimeSurvey assessment scores
• Offline functionality

Price

• limeSuevey professional: 19 Euros/month (basic), 269 Euros/year ( expert), 654 Euros/year (enterprise)
• Surveyor premium: 3 moths surveyor premium @ 29 Euros, 6 moths surveyor premium @ 49 Euros, 12 months surveyor premium @ 79 Euros

What is best?

• Hosting locations
• Multilingual
• Unlimited administrators

What are the benefits?

• Create and translate survey into 80 different languages
• Allows unlimited administrators to access your survey
• Visualize your survey with graphs etc

Bottom Line

LimeSurvey is a survey software with numerous features such as 28 different question types, quota management, skip logic and many more that makes creation, distribution and analysis of survey seamless and effective with no error. It is designed for both simple and complex assessments.

9.2
Editor Rating
9.0
Aggregated User Rating
5 ratings
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LimeSurvey

5

Qualtrics

Qualtrics is the most entrusted research platform in the world, graced with infinite use cases such as customer satisfaction, product &R&D, segmentation and strategy, as well as marketing and brand research. Users have in the past used Qualtrics to gauge performance of competitors against their own, conduct complex academic research, advertising and product testing and much more. Creating survey has been simplified as you can customize it in order to personalize and brand it by adding logo and using numerous themes option. There are more than 100 question types to choose from-be it academic or market research or a simple…

Overview
Features

• Ad Testing
• Concept Testing
• Product Development
• Employee 360s
• Employee Engagement
• Multiple question types
• Site Intercept
• Marketing Research
• Customer Satisfaction Surveys
• Mobile/SMS Survey
• API
• CRM Integration
• Assessment tools

Price

• Price is at quote basis

What is best?

• Employee 360s
• Employee Engagement
• Multiple question types

What are the benefits?

• No coding required to create or modify surveys
• Survey flow logic option enables you to create unique surveys
• Advanced branching and skip logic

Bottom Line

Qualtrics is worldly renowned software that is used to create, deploy and analyze surveys through highly-effective tools that make complex data easy to analyze. All tools are user-friendly, and can be used for both simple and complex surveys.

9.0
Editor Rating
8.6
Aggregated User Rating
2 ratings
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Qualtrics

6

SurveyMonkey

SurveyMonkey is a platform that answers more than 16 million questions everyday due to its eminent features that make the design, distribution and analysis of survey seamless. It enables you to ask pointed questions, get them to the right respondents, and give insight from the data through accurate analysis. The platform has been tailored to meet your needs; customer satisfaction, employee engagement, event planning, market research, as well as education and schools analysis. Designing and distribution of quality surveys has been catered for. Survey quality metric enables you to predict how well your survey will perform in terms of complexity,…

Overview
Features

• Survey quality metrics
• Custom themes
• Mobile app
• Data exports
• Shared asset library
• Advanced branching
• Skip logic
• AB test
• Advanced piping
• Cross tabs

Price

• Basic- free
• Standard- $35/month
• Best value-$408/year
• Premier-$1188/year

What is best?

• Survey quality metrics
• Custom themes
• Mobile app

What are the benefits?

• Access surveys from any device
• Have access to world-class data security standards
• Share files with team without sharing passwords

Bottom Line

SurveyMonkey is a preeminent platform with assorted features which make the creating, distributing and analysis of survey effortless and convenient. Team projects are also made possible through advanced tools found only on SurveyMonkey, and satisfactory results are guaranteed.

8.9
Editor Rating
8.2
Aggregated User Rating
2 ratings
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SurveyMonkey

7

Survio

Survio is an easy-to-use survey software for Customer Satisfaction, Employee Feedback, Market Research and other online questionnaires. It has more than 70 pre built survey designs which in turn improves the appearance of your survey since you can customize it to meet the demands of your style and brand. Survio provides a free and easy tool for any type of online survey. The product provides plenty of ready-made survey templates, layouts and styles. You can easily create a new survey with professional content and a stunning look in just a few clicks! You can view your collected responses in real-time,…

Overview
Features

•Buiding features
•Themes and branding
•Data Collection
•Survey setting
•Analyze Results
•Reporting and exporting
•Account and support

Price

•Elite-Most Advanced System for PROs-$59/month
• Business-Best Software for Small Business-$25/month
• Personal-Ideal Solution for Individuals-$14/month

What is best?

•Themes and branding
•Data Collection
•Survey setting

What are the benefits?

•Employee Feedback
•Market research
•Easy to use

Bottom Line

Survio is an easy-to-use survey software for Customer Satisfaction, Employee Feedback, Market Research and other online questionnaires

8.4
Editor Rating
8.8
Aggregated User Rating
1 rating
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Survio

8

QuickTapSurvey

QuickTapSurvey has been used by renown companies like Disney and Nike as it has incorporated core features such as quick setup, unlimited data collection both online and offline, offline use, availability for iOS and Android, fast and accurate input, remote management of surveys, secure and scalable. The features ensure seamless workflow in lead capture, research, feedback, audit and inspection. Lead capture has been made simple through the highly efficient tools. Branding and personalization enables you to keep your survey unique by giving you the power to customize the survey by adding logo and using unlimited themes options. The auto-email reply…

Overview
Features

• User-friendly interface
• Quick setup
• Works without internet
• Unlimited data collection- offline and online
• Available for IOS and Android
• Fast and accurate input
• Manage surveys remotely
• Secure
• Scalable

Price

• Basic- $16/month
• Advanced- 41/month
• Expert-83/month

What is best?

• Quick setup
• Works without internet
• Unlimited data collection- offline and online

What are the benefits?

• Work without internet
• Send surveys to any device
• Get unlimited data collection

Bottom Line

QuickTapSurvey offers innovative solutions for lead capture, research and feedback, through assorted, diverse and highly-effective features that are easy to use and provide satisfaction. The benefits are immense and the work done to perfection.

8.3
Editor Rating
8.6
Aggregated User Rating
2 ratings
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QuickTapSurvey

9

Formsite

Formsite enables you to create online forms and surveys like never before through features that are efficient in creation, distribution, and getting results while allowing integration with third party services such as Google docs, customization and collect payments through payment processors. The style forms allow you to create exciting forms, upload your own logo, as well as customize your form’s branding. The style tool has premade themes to match with your brand’s logo and can be customized to suit your preference. There are over 100 customizable templates available. Creating secure forms is one of the priorities and has been given…

Overview
Features

• Premade themes
• Mass email permission
• Payment collection
• Flexibility to use results
• Email notifications
• Workflow logic
• Save and return
• Multiple page forms.

Price

• $14.95 for deluxe
• $24.95 for pro 1
• $49.95 for pro 2
• $ 99.95 for pro 3

What is best?

• Premade themes
• Mass email permission
• Payment collection

What are the benefits?

• Customize your form’s branding
• Crate forms that are automatically responsive for all devices
• Be free from hosting your forms and processing results

Bottom Line

Formsite is the best web application to build forms and surveys that are secure, effective and accurate to achieve your desired results due to the unlimited features put in place to ensure unique forms and surveys are deliberately created to suit your needs.

8.1
Editor Rating
8.9
Aggregated User Rating
1 rating
You have rated this

Formsite

10

Formstack

Formstack is an online form builder that allows businesses to be more nimble, authentic and scalable. The user-friendly form features such as ads-on tools, conditional logic, payment processors, drag and drop, form importer , sub domains and data routing work hand in hand to capacitate form builder, data collections, payments, security and integrations. The form builder feature has great tools with pre-made customizable themes which allow you to brand your forms. The save and return option gives your respondents the flexibility to save and return to the form. The forms created are responsive hence can be used on any device…

Overview
Features

• Section 508 compliance
• Conditional logic
• Form importer
• Sub domains
• Themes and CCS
• A/B testing
• Field bottlenecks
• UTM tracking
• CAPTCHA
• Ad-Ons

Price

• Platinum- $249/month
• Gold- $99/month
• Silver- $39/month

What is best?

• Section 508 compliance
• Conditional logic
• Form importer

What are the benefits?

• Create responsive forms accessible in any device
• Give respondents flexibility to save a form and return later
• Get insights on areas that cause people to abandon your form

Bottom Line

Formstack is an application that capacitates form building, data collection, payments and integrations while giving security to the data and using features that are highly-effective to achieve the goal hence serve the needs of an organization.

7.9
Editor Rating
8.5
Aggregated User Rating
1 rating
You have rated this

Formstack

11

SurveyGizmo

Surveygizmo is the modern tool needed for feedback, assessment and research platforms. It has been designed for areas such as design, collection and analysis of survey and has tools that allow integration. Features include logic and branding, branded URLs, advanced reporting, data cleaning, cross tabulation and integration. The custom theme builder has numerous pre-made themes to suit your survey preference and an option to create your own then drag and drop. There are more than 40 question types ranging from open text to conjoint. Each question is customized in a unique way to suit the intended purpose. The themes presented…

Overview
Features

• Logic and branching
• Branded URLs
• Email, web and print
• Mobile surveys
• Survey audience
• Advanced reporting
• Data cleaning
• Cross tabulation
• Salesforce
• Third party integrations
• Exports formats
• Teams and collaborations

Price

• basic license-$25/month
• standard license-84/month
• market research license-$125/month
• for teams and enterprise- tailored quote

What is best?

• Logic and branching
• Branded URLs
• Email, web and print

What are the benefits?

• Customize your survey with pre-made themes
• Data protected with anti-hack measures
• Translate your survey to different languages

Bottom Line

Surveygizmo is an advanced tool used for creation of surveys, distribution and analysis. Integrations with third parties are made possible through built-in tools. The results generated are worthwhile and with ease.

7.7
Editor Rating
8.6
Aggregated User Rating
1 rating
You have rated this

SurveyGizmo

12

Sogosurvey

SoGoSurvey is an extensive online survey tool. The tool is designed and tailored to provide solutions in industries such as employee engagement, market research, customer experience, K-12 education, healthcare and non-profit organizations. Features include: ready to use survey templates, multiple question types, reminders, survey invitation tracker, quota management automatic translation, and much more. There are multiple of question types to choose from, according to your needs. Open and dynamic question types are made available to be used depending on the complexity of your survey. You can further personalize and brand your survey through adding logo, and using pre-prepared themes to…

Overview
Features

• Ready to use survey templates
• Assessment tools
• Multiple question types
• Advanced branching and skip logic
• Mobile ready surveys
• Reminders
• Survey invitation tracker
• Quota management
• Auto-generated survey email alerts
• Automatic translator

Price

• Basic-free
• Plus-$13/month
• Pro-$40/month
• Enterprise-$99/month

What is best?

• Ready to use survey templates
• Assessment tools
• Multiple question types

What are the benefits?

• Customize your survey and brand it
• Create responsive surveys
• Track your survey invitations

Bottom Line

SoGoSurvey is a user-friendly online tool used to create unique suerveys, distribute, analyze response and help make an insightful report. The features incorporated make your work seamless, and the results productive and as per the initial desires.

7.7
Editor Rating
8.7
Aggregated User Rating
1 rating
You have rated this

Sogosurvey

13

CreateSurvey

CreateSurvey is an advanced web application that enables you to create, monitor and conduct online surveys with ease and precision, and with diverse features to ensure accuracy of results as well as credibility. The software handles both distribution and response handling. The questionnaires created can be distributed in different forums such as web links, email invitations, pop-ups and social networks, increasing your reach of target audience. The built-in handling response includes customizable final page, repetitive response handling, tracking, response timer and more. CreateSurveyhas features designed to cater for all survey needs: customization, question types, questions option, survey designs, survey management,…

Overview
Features

• Unlimited questions
• No advertising for subscription based accounts
• Phone support
• Survey themes
• Prepared survey templates
• Survey logo input tool
• Edit box
• HTML code addition enabled
• Matrix
• Question disabling tool
• Adjustable column size
• Advanced formatting tools

Price

• starter- free
• personal-$199/ year
•professional- $759 /year
• corporate-$ 4500/year

What is best?

• Survey logo input tool
• Edit box
• HTML code addition enabled

What are the benefits?

• No software downloads or plug-ins required
• 24* 7 phone support
• Customize your survey using different templates and themes

Bottom Line

createSurvey is a web application with sufficient and highly-efficient assorted features used to create, monitor , conduct and ease online survey at every step.

7.7
Editor Rating
Aggregated User Rating
1 rating
You have rated this

CreateSurvey

14

SightMill

SightMill helps to gather, analyze and act on customer feedback to improve customer experience. Trusted by startups to global corporations, SightMill is GDPR-compliant and ready to help any size company implement effective customer feedback using the Net Promoter Score (NPS) methodology. Reach customers effectively using NPS surveys delivered by email, within the website, by SMS, and even at events. Compare results between users of different products, customers with different sales reps, price points and much more. Automatically tag customer comments according to what they say, adding even more depth to your insight. SightMill automatically routes customer feedback to the right…

Overview
Features

• Full Webhooks API support
• Workflow feature automatically routes relevant feedback to the right team in real-time
• Web-based NPS Surveys: Deliver a pop-up survey or display a discreet feedback tab
• SMS: send NPS surveys by SMS text message
• Setup alerts with workflows to inform in real-time
• Setup links to social media and review sites

Price

• Primer - $25 / month
• Starter - $49 / month
• Growth - $99 / month
• Professional - $199 / month

What is best?

• Full Webhooks API support
• Workflow feature automatically routes relevant feedback to the right team in real-time
• Web-based NPS Surveys: Deliver a pop-up survey or display a discreet feedback tab

What are the benefits?

• Track and improve: Tag responses by venue, by price, food or topic
• Great response rates: Forget paper, ask event delegates to use their phones - no app to download and takes seconds to complete
• Customized: Ask different follow-up questions based on scores

Bottom Line

SightMill combines web and email NPS feedback with automation workflow tools and great analytics.

7.6
Editor Rating
8.3
Aggregated User Rating
1 rating
You have rated this

SightMill

15

ProProfs Survey Maker

ProProfs Survey Maker is a powerful survey tool which is used by educators, instructors, online marketers, and organizations to gather valuable customer feedback, market data, and much more. It is easier to create web surveys using ProProfs Survey Maker and give a personal touch to it by adding your company logo, specific themes, colors, and fonts. Beautify the surveys by adding images, videos, and presentations to give a professional outlook to the surveys. The Survey Maker comes with Advanced reporting tools to help you get a detailed understanding of the survey results. ProProfs Survey Maker can create a survey either…

Overview
Features

•Email Marketing
•Mobile Survey
•Question Branching and logic
•Question Library
•Supports Audio / Images / Video
•Logo, Branding & Themes
•Net Promoter Score
•Popup Survey
•Advanced Reporting Tools
•SSO for seamless integration
•White Label
•Integrated with CRM,Email etc
•Multilingual Surveys

Price

•$ 7/month - Basic
•$19/month - Professional
•$69/month - Business
•$199/month - Enterprise

What is best?

•Logo, Branding & Themes
•Net Promoter Score
•Popup Survey

What are the benefits?

•Understand how loyal customers are
•Manage multiple campaigns.
•Get powerful insights with reporting.

Bottom Line

ProProfs Survey Maker can create a survey either from scratch by using your design and theme or choose from our library of professional themes. Customize the survey according to your taste and liking.

7.5
Editor Rating
8.0
Aggregated User Rating
3 ratings
You have rated this

ProProfs Survey Maker

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About The Author
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