Top 13 Survey Software

In today’s business world, there is a common mantra that says “a customer is king”. It means that customer satisfaction must come first since business existence solely depends on customer behavior. Customer feedback is thus very essential and can help business managers and owners in making decisions on the company products and services to improve the customer experiences continually.

For any business to guarantee customer satisfaction, they need to gather insights and feedback from their clients. One way to gather customer insights, feedback and opinions is through conducting a survey. Survey also helps to gauge employee satisfaction and helps organization device strategies that continually improve employee satisfaction. A survey also allows companies to get comments pre and post event and thus they can better manage experiences.

Business executives and proprietors need to create survey forms to reach their target audience and ask them questions, opinions and comments. It helps them to collect, analyse, report and archive the data. Therefore, they need flexible, modern and online survey solution that is researcher and respondent-friendly and that can help automate the survey process to obtain information at the least possible cost. Survey software comes in handy to support them in building empirical market research.

Survey Software provides a suite of features and functionalities that include data analysis, sample selection, bias elimination, and data representation tools. Surveys are a standard tool for empirical research in social sciences, marketing, and official statistics.

There are a number of ways in which data can be collected for a statistical survey including the traditional paper-and-pencil interviewing (PAPI), computer-assisted interviewing (CAI), face-to-face surveys (CAPI), telephone surveys (CATI), and mail surveys (CASI, CSAQ). Online surveys are becoming an essential research tool for a variety of research fields, including marketing, social and official statistics research.

Web surveys are faster, simpler, and cheaper and the entire data collection period is significantly shortened, as all data can be collected and processed in little more than a month. Interaction between the respondent and the questionnaire is more dynamic compared to e-mail or paper surveys.

What are the Best Survey Software: SurveySparrow, Microsoft Forms, Google Forms, LimeSurvey, Qualtrics, SurveyMonkey, Survio, QuickTapSurvey, Formsite, Formstack, SurveyGizmo, Sogosurvey, CreateSurvey, SightMill, ProProfs Survey Maker are some of the Top Survey Software.

What are Survey Software?

Survey software is a business application that lets the user create and monitor online surveys, queries, polls, among other web forms easily that are then distributed to a pool of respondents mostly the product users to do market research or collect their feedback and opinions regarding the product.

Survey software solutions help companies or individuals gather and analyse insight into what a pool of participants think of certain events, products, projects, or any other aspect of their business, improve customer service, eliminate bias and represent data. Survey software is generally third-party add-ons that help augment the efforts of the marketing department to improve customer success and to understand how their customers work and what they like or want. Surveys can either be sent out in email or pop-up on the specific site.

What are Survey Software

Survey software is essential to help companies collect, analyse and report data from their customers and employees to improve client and employee satisfaction, event planning and to enhance brand loyalty.

Top Survey Software

Top Survey Software

PAT Index™

SORT

         

 

SurveySparrow

Compare

7.6

7.1

49

 

Question Pro

Compare

7.9

4.4

 

Google Forms

Compare

9.4

8.2

95

 

Microsoft Forms

Compare

9.5

7.3

93

 

LimeSurvey

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9.2

7.9

89

 

Formsite

Compare

8.1

8.9

76

 

Qualtrics

Compare

9.0

7.7

72

 

ProProfs Survey Maker

Compare

7.5

7.9

59

 

SurveyMonkey

Compare

8.9

8.0

58

 

Survio

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8.4

8.8

58

 

Sogosurvey

Compare

7.7

8.7

55

 

QuickTapSurvey

Compare

8.3

8.6

53

 

SurveyGizmo

Compare

7.7

8.6

51

 

Formstack

Compare

7.9

8.5

48

 

CreateSurvey

Compare

7.7

8.4

47

 

SightMill

Compare

7.6

8.3

45

SurveySparrow is an online survey platform that can turn surveys into conversations. Build beautiful, conversational surveys which will result in a 40% higher completion rate. SurveySparrow transforms surveys into conversations by serving one question at a time. Choose question types with ease. SurveySparrow lets users select question types from an array of options. Create a versatile survey with the right combinations of question types wherever needed. SurveySparrow embed surveys offer insightful data such as usability, user impressions, and how effective the user found the website. Moreover, use them to collect real-time leads from the website. Improve the quality of student…

SurveySparrow

Microsoft Forms is a simple, lightweight app designed to help you easily create surveys, quizzes, and polls. In a business environment, the tool can be used to collect customer feedback, develop strategies, and educate staff. Forms are replacing the Online Survey feature previously offered in Excel Online.Microsoft Forms also has you covered after people respond, via real time data collection. After collecting the data, you can analyze the results using Excel’s built-in filters or create a separate PivotTable report.It allows teachers and students to quickly and easily create custom quizzes, surveys, questionnaires, registrations and more. This application easily creates surveys…

Microsoft Forms

Google forms is an application that allows you to create forms using special features to suit your purpose, organize the information, whether big or small as well as analyze it. It also enables you to get information as fast as you need it, as soon as it is delivered. There are tons of customizable themes to choose from to go along with your logo and the form generally. Chose any from the beautiful selections and do your survey in style. The questions options vary from linear scale, to drop down as well as multiple questions, all at your disposal to…

Google Forms

Limesurvey is an open source software with an open source survey tools for both simple and complex assessments. The features tailored to meet your needs include: four hosting locations, multilingual, unlimited administrators, 28 different question types, quota management, skip logic, assessment scores, open and closed surveys, as well as dynamic questions. Choice between Germany, Canada, USA and Australia hosting ensures your data is securely held in the server of any of these chosen. For surveys that need translation to different languages, Limesurvey is multilingual with over 80 languages, and one just needs one copy for the translation, removing language barrier…

LimeSurvey

Qualtrics is the most entrusted research platform in the world, graced with infinite use cases such as customer satisfaction, product &R&D, segmentation and strategy, as well as marketing and brand research. Users have in the past used Qualtrics to gauge performance of competitors against their own, conduct complex academic research, advertising and product testing and much more. Creating survey has been simplified as you can customize it in order to personalize and brand it by adding logo and using numerous themes option. There are more than 100 question types to choose from-be it academic or market research or a simple…

Qualtrics

SurveyMonkey is a platform that answers more than 16 million questions everyday due to its eminent features that make the design, distribution and analysis of survey seamless. It enables you to ask pointed questions, get them to the right respondents, and give insight from the data through accurate analysis. The platform has been tailored to meet your needs; customer satisfaction, employee engagement, event planning, market research, as well as education and schools analysis. Designing and distribution of quality surveys has been catered for. Survey quality metric enables you to predict how well your survey will perform in terms of complexity,…

SurveyMonkey

Survio is an easy-to-use survey software for Customer Satisfaction, Employee Feedback, Market Research and other online questionnaires. It has more than 70 pre built survey designs which in turn improves the appearance of your survey since you can customize it to meet the demands of your style and brand. Survio provides a free and easy tool for any type of online survey. The product provides plenty of ready-made survey templates, layouts and styles. You can easily create a new survey with professional content and a stunning look in just a few clicks! You can view your collected responses in real-time,…

Survio

QuickTapSurvey has been used by renown companies like Disney and Nike as it has incorporated core features such as quick setup, unlimited data collection both online and offline, offline use, availability for iOS and Android, fast and accurate input, remote management of surveys, secure and scalable. The features ensure seamless workflow in lead capture, research, feedback, audit and inspection. Lead capture has been made simple through the highly efficient tools. Branding and personalization enables you to keep your survey unique by giving you the power to customize the survey by adding logo and using unlimited themes options. The auto-email reply…

QuickTapSurvey

Formsite enables you to create online forms and surveys like never before through features that are efficient in creation, distribution, and getting results while allowing integration with third party services such as Google docs, customization and collect payments through payment processors. The style forms allow you to create exciting forms, upload your own logo, as well as customize your form’s branding. The style tool has premade themes to match with your brand’s logo and can be customized to suit your preference. There are over 100 customizable templates available. Creating secure forms is one of the priorities and has been given…

Formsite

Formstack is an online form builder that allows businesses to be more nimble, authentic and scalable. The user-friendly form features such as ads-on tools, conditional logic, payment processors, drag and drop, form importer , sub domains and data routing work hand in hand to capacitate form builder, data collections, payments, security and integrations. The form builder feature has great tools with pre-made customizable themes which allow you to brand your forms. The save and return option gives your respondents the flexibility to save and return to the form. The forms created are responsive hence can be used on any device…

Formstack

Surveygizmo is the modern tool needed for feedback, assessment and research platforms. It has been designed for areas such as design, collection and analysis of survey and has tools that allow integration. Features include logic and branding, branded URLs, advanced reporting, data cleaning, cross tabulation and integration. The custom theme builder has numerous pre-made themes to suit your survey preference and an option to create your own then drag and drop. There are more than 40 question types ranging from open text to conjoint. Each question is customized in a unique way to suit the intended purpose. The themes presented…

SurveyGizmo

SoGoSurvey is an extensive online survey tool. The tool is designed and tailored to provide solutions in industries such as employee engagement, market research, customer experience, K-12 education, healthcare and non-profit organizations. Features include: ready to use survey templates, multiple question types, reminders, survey invitation tracker, quota management automatic translation, and much more. There are multiple of question types to choose from, according to your needs. Open and dynamic question types are made available to be used depending on the complexity of your survey. You can further personalize and brand your survey through adding logo, and using pre-prepared themes to…

Sogosurvey

CreateSurvey is an advanced web application that enables you to create, monitor and conduct online surveys with ease and precision, and with diverse features to ensure accuracy of results as well as credibility. The software handles both distribution and response handling. The questionnaires created can be distributed in different forums such as web links, email invitations, pop-ups and social networks, increasing your reach of target audience. The built-in handling response includes customizable final page, repetitive response handling, tracking, response timer and more. CreateSurveyhas features designed to cater for all survey needs: customization, question types, questions option, survey designs, survey management,…

CreateSurvey

SightMill helps to gather, analyze and act on customer feedback to improve customer experience. Trusted by startups to global corporations, SightMill is GDPR-compliant and ready to help any size company implement effective customer feedback using the Net Promoter Score (NPS) methodology. Reach customers effectively using NPS surveys delivered by email, within the website, by SMS, and even at events. Compare results between users of different products, customers with different sales reps, price points and much more. Automatically tag customer comments according to what they say, adding even more depth to your insight. SightMill automatically routes customer feedback to the right…

SightMill

ProProfs Survey Maker is a powerful survey tool which is used by educators, instructors, online marketers, and organizations to gather valuable customer feedback, market data, and much more. It is easier to create web surveys using ProProfs Survey Maker and give a personal touch to it by adding your company logo, specific themes, colors, and fonts. Beautify the surveys by adding images, videos, and presentations to give a professional outlook to the surveys. The Survey Maker comes with Advanced reporting tools to help you get a detailed understanding of the survey results. ProProfs Survey Maker can create a survey either…

ProProfs Survey Maker