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Receptiviti
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Receptiviti

Overview
Synopsis

Receptiviti gives AI technologies emotional intelligence by revealing users' psychology, personality, decision-making style and emotions in real-time.

Category

AI Platforms

Features

•AI and Bots
•Marketing and Engagement
•Sales and Customer Care
•Fintech, Banking and Lending
•People Analytics
•Retail and E-commerce

License

Proprietary Software

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Website
Company

Receptiviti

What is best?

•AI and Bots
•Marketing and Engagement
•Sales and Customer Care
•Fintech, Banking and Lending
•People Analytics

What are the benefits?

• Organizational risks
• Human capital management
• Talent identification and selection
• Unprecedented insight into human technology
• Discover the power of language psychology

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
9.3
Features & Functionality
7.5
8.9
Advanced Features
7.4
8.7
Integration
7.5
8.8
Performance
7.4
9.3
Training
9.2
Customer Support
7.6
Implementation
Renew & Recommend
Bottom Line

Receptiviti enables AI platforms with emotional intelligence. Receptiviti reveals people’s psychology, personality, decision-making style, mood and emotions in real-time by analyzing 300 words from their tweets, email, IM, chat, or voice. Now any human facing text-based or voice-based application can engage every user in a way that’s specific to the way they think, feel and make decisions.

7.5
Editor Rating
9.0
Aggregated User Rating
1 rating
You have rated this

Receptiviti gives AI technologies emotional intelligence by revealing users' psychology, personality, decision-making style and emotions in real-time. Receptiviti enables bot makers and AI technologists to empower their platforms with emotional intelligence so they can discriminate between their users’ feelings, emotions and thinking styles, and use these insights to guide actions, communication styles and build stronger relationships and user dependencies.When it comes to Marketing and Engagement, users will be able to segment and cluster Twitter followers, Facebook communities, customers and entire audiences by psychology, personality and decision-making styles. Engage them as individuals or in groups based on the way they think and how they make decisions. Receptiviti delivers customer psychology insights and specific recommendations to sales and call center reps so they can best communicate with each customer based on their unique psychology and decision-making style. Receptiviti also enables its users to quantify rapport with customers, team members and accounts – all in real-time.Receptiviti provides financial services companies with trainable psychology-based predictive models that evaluate customer risk in real-time. It identifies the markers that improve the company’s ability to predict high-risk and low-risk customers whose behaviors impact bottom line profitability. Receptiviti also lets its users evaluate candidates without psychometric surveys. Measure employee engagement and understand the quality of relationships among employees and teams. Receptiviti also helps the company understand how psychology impacts employee turnover, accidents, fraud, customer retention and customer satisfaction. Receptiviti helps sellers understand shoppers’ in-store and online, enabling them to make psychology-specific offers, recommendations and provide tailored shopping experiences.

Receptiviti

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
Renew & Recommend

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