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Bpm’online BPM
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Bpm’online BPM

Overview
Synopsis

Bpm’online’s process-driven CRM enables companies to change processes in the CRM faster than ever and align marketing, sales and service on a single CRM platform.

Category

Business Process Management Software

Features

• Business Rules Management
• Collaboration
• Data Mapping
• Lifecycle Management
• Process Analysis
• Process Capture
• Process Change Tracking
• Process Mapping
• Process Modeling & Design
• Process Simulation

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

bpm’online

What is best?

• Business Rules Management
• Collaboration
• Data Mapping
• Lifecycle Management
• Process Analysis
• Process Capture
• Process Change Tracking

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
6.6
Features & Functionality
7.5
8.4
Advanced Features
7.5
8.0
Integration
7.6
8.5
Performance
7.4
Customer Support
7.4
8.5
Implementation
Renew & Recommend
8.3
Bottom Line

Bpmonline is a holistic and process-driven CRM platform for business process management with enhanced tools to accelerate time-to-strategy execution for marketing, sales and service.

7.5
Editor Rating
8.1
Aggregated User Rating
2 ratings
You have rated this

Bpm’online is a user-friendy, cloud hosted and complete business process management suite which lets users test, improve, and stay in control of their operations and adjust those to the modifying business environment with optimization for mobile usage.

Bpm’online has features such as best practices and opportunity management, advanced customization, open configuration, visual process designer (WYSIWYG), 360-degrees customer views, lead management, lead segmentation, collaboration suite, file sharing and omni-channel communication, case management, dashboard analytics, on-premise and in-cloud deployment, extensive API, synchronized mobile APP and field sales App.

Bpm’online offers a highly-interactive, social network-resembling interface to perform and maintain all of users’ management activity without excessive training with its dashboard disseminating information including lead generation, sales management, accounting operations, and exceptional customer service. Bpm’online provides an array of productivity tools including demand segmentation, lead nurturing, and behavior tracking to design interesting and engaging campaigns for creative teams.

Bpm’online also facilitates the work of large and complex corporations by managing their inventory, billing and invoicing. Bpm’online gives users the ability to align marketing, sales and service activities on one single CRM platform where Bpm’online’s SFA tool manages the entire sales cycle from lead generation to managing repeat customers and Bpm’online’s service provides customer service tools to help with customer engagement. Bpm’online blends easily in every software ecosystem, because of the availability of extensive and configurable APIs which are easy to customize into a brand-specific product, and even easier to integrate with a variety of ERP, ecommerce, CRM, email, and social networking products including popular providers such as Google, Microsoft and Twitter.

You may like to read: Top Open Source and Free BPM Tools and How to Select the Best Business Process Management (BPM) Software for Your Business

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1 Reviews
  • Alfred
    June 2, 2017 at 4:25 pm

    Design and automate processes to improve customer service and meet or surpass their expectations

    Company size

    Enterprise (>1001)

    User Role

    Consultant

    User Industry

    Pharmaceutical

    Rating
    Ease of use8.3

    Helps users design, automate, track, and manage business processes and view detailed customer's buying behavior.

    Features & Functionality8.4

    Advanced Features8

    Integration8.5

    Training 8.5

    Customer Support8.5

    Renew & Recommend8.3

    ADDITIONAL INFORMATION
    The Open Configuration platform enables developers rebuild, tweak, and extend bpm’online CRM modules, business logic and functionality using the latest web-based technologies. The built-in visual process designer allows users to easily modify and pre-set processes or builds new ones tuning the logic of the bpm’online application to their business needs.

Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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About The Author
Veronica Dean