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mHelpDesk

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mHelpDesk

Overview

Synopsis

Category

Maintenance Management Software

Features

• Share notes between sales and service teams
• Seamless handoff between sales and service departments
• Faster estimates using templates (item groups)
• Ability to book an appointment directly from your website
• Our app will search for a wifi signal and will automatically sync all updates to your account

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)

Company

mHelpDesk

What is best?

What are the benefits?

• Personal trainers ensure that you realize the benefits faster
• Share all the best practices used by our most successful customers.
• Help you convert your old data into mHelpDesk.
• Easy To Setup. Easy To Learn. So Easy To Use.

PAT Rating™

Editor Rating

Aggregated User Rating

Rate Here

Ease of use

9.0

9.1

Features & Functionality

9.1

8.6

Advanced Features

9.2

9.1

Integration

9.1

8.7

Performance

9.0

8.6

Customer Support

9.2

8.8

Implementation

9.1

Renew & Recommend

9.4

Bottom Line

mHelpDesk offers features such as pre-sale tools, jobs management, mobile like offline access, customer tools, billing like Billing & Invoicing, reporting like Timesheets and integrations with QuickBooks.

9.1

Editor Rating

8.9

Aggregated User Rating

3 ratings

You have rated this

mHelpDesk is the easiest and most powerful software solution for industries such as HVAC software, plumbing software, security system installation software, computer repair software, landscaping business software, electrical contractor software, lawn care software, maid service software, it management software, carpet cleaning software, pest control software and painting contractor software which eliminates the user’s slow, repetitive, and manual processes and automates the user’s customer contact, scheduling, billing, and everything in between.

mHelpDesk offers features such as pre-sale tools like Lead Management (CRM), Estimates and Quotes and Online Booking; for jobs like Workflow Management, Job Management, Recurring Jobs, Scheduling & Dispatch, Drag and Drop Calendar, GPS Tracking, Live Mapping and Map View Routing, Custom Forms, Staff Communication and Text Message Dispatching; for mobile like Offline Access, Scheduling, Estimates, Job Manager, Real-Time Communication and Payment Processing.

mHelpDesk provides customer tools like Customer Management (CRM), Customer Communication, Customer Portal, Customer Equipment and Automated Customer Notifications; for billing like Billing & Invoicing, Payment Processing, Online Payments, 2.69% Credit Card Processing, 1% Bank Check Processing (ACH) and QuickBooks Integration; for reporting like Timesheets, Financial Reporting, Staff Productivity Reporting, Customer Reporting and Custom Reporting and integrations with QuickBooks Desktop, QuickBooks Online, Google Calendar, HomeAdvisor, Authorize.NET, Stripe and PayPal.

mHelpDesk provides the user with mobile and online tools that are unmatched in performance, reliability, and functionality and packed the best tools, the best customer support into one extremely easy-to-use and affordable package that requires no big upfront investment. mHelpDesk provides numerous mechanisms for securing application data where every employee must go through vigorous screening and background check and once approved, each employee must also complete over 80 hours of training before handling customer data.

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