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Janrain
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Janrain

Overview
Synopsis

Janrain's analytics tools, for instance the customer segmentation, social login and registration conversion analytics, shared content and referral traffic tracking, offer further insight into the user experience on sites.

Category

Customer Intelligence Platform

Features

•Email confirmation and password reset workflows.
•Customer profile pages.
•Segment and update customer profiles.
•Customer comments.
•Social activity feed.
•Live chat with customers.
•Marketing application integration.

License

Proprietary Software

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1000 employees)

Company

Janrain

What is best?

•Social login. Support for 30+ social networks.
•Customizable interface.
•Collect rich customer profile data.
•Customizable registration & data collection forms.
•Real-time form field validation.
•Conditional form field workflows.

What are the benefits?

• Collect first-party and third-party data about your customers
• Create personalized experiences
• Manage identity across multiple websites and sub domains
• Leverage your customers' social networks to enhance the engagement experiences
• Deliver unparalleled marketing experiences

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
9.1
8.2
Features & Functionality
9.2
9.1
Advanced Features
9.0
8.3
Integration
9.1
5.7
Performance
9.0
7.6
Customer Support
9.2
7.9
Implementation
8.1
Renew & Recommend
8.6
Bottom Line

Janrain customer identity and access management platform gives you the power to deliver unparalleled marketing experiences by streamlining customer identification with social login and registration, and enabling diverse engagement applications that generate even more rich customer data.

9.1
Editor Rating
7.9
Aggregated User Rating
6 ratings
You have rated this

Janrain offers a lot of functions to improve the user experience on various types of sites as well as to gather customer data, build richer user profiles and improve the user experience. With Janrain's social login tools your users can log in to a site using the login details from their existing social profiles. Janrain offers single sing-on and sign-off for all of the sites in your ecosystem.

Janrain contains multiple useful features, such as: social login, full time support for 30+ social networks, customizable interface, collect rich customer profile data, customizable registration & data collection forms, real-time form field validation, conditional form field workflows, email confirmation and password reset workflows, customer profile pages, segment and update customer profiles, import legacy customer data, unlimited profile field storage, single sign-on, single-click logout, whitelists and real-time domain verification, user generated social sharing/ curated social content, customer comments, social activity feed, live chat with customers, marketing application integration and a lot more.

Janrain's analytics tools, for instance the customer segmentation, social login and registration conversion analytics, shared content and referral traffic tracking, offer further insight into the user experience on sites. This app allows live chat, commenting and social sharing as well. Real-time social activity feeds show all the comments and social sharing activities site users have conducted while on that site.

Further, this app gathers customer data to build rich user profiles and it also helps to improve the user experience with social engagement tools such as comments, live chat and newsfeeds etc.

You may like to read: Top Customer Intelligence Platforms

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1 Reviews
  • Matthew
    September 18, 2017 at 5:26 pm

    Enables users to visualize their customers based on demographic, psychographic and behavioral characteristics

    Company size

    Small (<50)

    User Role

    End User

    User Industry

    Pharmaceutical

    Rating
    Ease of use8.2

    Features & Functionality8.2

    Advanced Features8.3

    Integration8.1

    Performance8.1

    Implementation8.1

    ADDITIONAL INFORMATION
    Janrain enables users to visualize their customers based on demographic, psychographic and behavioral characteristics. Users can create segments for personalized marketing across multiple devices, channels, and marketing systems. Janrain features social login which enables users to login using social network. Users can retrieve valuable data from social networks and other third-party identities to create more personalized experiences for their customers. Janrain allows users to integrate customer data across all of their marketing systems and activation platforms to deliver unified, cross-channel personalized experiences. It offers simple integrations to the most popular content management systems, email service providers, recommendation engines, and more. Users can store and manage customer profile data to deliver personalized marketing. Users can collect first-party data from registration forms, third-party data from social login, and additional data from data append services. In addition, it enables user to personalize forms through progressive profiling to manage rights and encumbrances of different data assets that can be used to create personalized, targeted experiences for customers.

Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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