Hipergate

Hipergate is a free CRM Software that supports both customer-facing processes and internal business processes allowing improved over-all performance. Customer information, supplier contacts, leads and other marketing, corporate directory and sales contacts are consolidated and organized into one contacts directory allowing users to efficiently work through contacts and support customers.

Contact information can be grouped into distribution lists for corporate communication of updates, performance dashboards and statistics as well as for use in SMS campaigns. Team and Cross-functional collaborative work is also supported by hipergate through its collaborative tools including: Intranet, Groupware, Agenda, Shared Resources Management, Working Timetables, Forum portal as well as integration with telephony.

Hipergate automates accounting and sales process for Orders and Invoicing by automating the tasks of: stock control, orders, and invoices as well as organizing product catalogs.

Hipergate features a project management module that covers: Task management, incidents tracking, resource management, project reports, and team management. It also has a Training Management module that allow users to create and define training programs, training applicant management and track for training compliance and completion.

You may like to read: Free, Open Source and Top Customer Relationship Management (CRM) Software, How to Select the Best Customer Relationship Management Software for Your Business and Steps for a Successful Small Business CRM Implementation