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Cisco Jabber
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Cisco Jabber

Overview
Synopsis

Cisco Jabber is a unified communications application available with VoiceMaxx CE, enabling users to be more productive from anywhere. Jabber comes with ready to go integration with Microsoft Outlook.

Category

Web Conferencing Software

Features

• Muting: Grant participants the ability to address the meeting and retract when desired
• Easy, one-click communication with individuals and groups
• Fully integrated video, IM, conferencing and sharing capabilities
• Predictive Contact Search
• Logout Inactivity Timer
• Keyboard Shortcuts for Calls and Messages

License

Proprietary

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Cisco Jabber

What is best?

• Fully integrated video, IM, conferencing and sharing capabilities
• Predictive Contact Search
• Logout Inactivity Timer
• Keyboard Shortcuts for Calls and Messages

What are the benefits?

• Security: User authentication and security measures like confidential attendee lists keep conferences private and secure
• Bandwidth Usage: Software optimized to perform well without taking up an exorbitant amount of bandwidth
• Performance and Reliability: Software is consistently available (uptime), with high audio/video quality and without dropping calls
• Mobile: Offers a mobile app or mobile optimized website to video conference from smartphones or tablets 

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.4
Features & Functionality
7.6
7.3
Advanced Features
7.6
8.4
Integration
7.6
Performance
7.6
Customer Support
7.6
Implementation
Renew & Recommend
Bottom Line

Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence.

7.6
Editor Rating
8.0
Aggregated User Rating
2 ratings
You have rated this

Cisco Jabber is a unified communications application available with VoiceMaxx CE, enabling users to be more productive from anywhere. Jabber comes with ready to go integration with Microsoft Outlook.

As well as sharing the contacts directory, Jabber presence and click-to-communicate features are transferred into Outlook. It shares presence information and IM with other XMPP-based systems, such as GoogleTalk and IBM Lotus Sametime. Also, the Jabber Software Development Kit (SDK) allows users to connect Jabber to their own web platforms, making its features available through the site. What may as well be considered as a distinct advantage is the lack of geographical boundaries, meaning that you can install Jabber extensions on literally every phone, and communicate on various locations across the country without paying additional fees.

As expected, peer-to-peer calls go completely off the grid. Capable of being downloaded to be run on-premises in the data center, Jabber can also be run as a private cloud solution in a virtualized environment, or as a hosted cloud service in the Cisco Collaboration Cloud. Cisco Jabber operates as a “single pane of glass” software interface for the Cisco Unified Communications Manager platform.

It combines IP telephony, visual voicemail, voice, web conferencing, desktop sharing, contact history and integrated directories, with real-time availability and presence information plus easy, one-click communication with individuals and groups. The Jabber softphone also provides high definition video for point-to-point or conference calls with high fidelity wideband audio. As a standards-based platform, video calls can be made to users of other video platforms. The system also supports a number of Cisco Telepresence endpoints. It is ideal for organizations which are looking for convergence, flexibility, and simplicity in their communications solutions.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
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