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Dialpad
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Dialpad

Overview
Synopsis

Dialpad is a useful web application which helps clients improvise and take the business communication to the next level. Communicate with clients, employees and other businesses with the utmost ease, making business communication more efficient and effective.

Category

VoIP Software

Features

• Fully integrated caller ID – Monitor ALL calls coming in and out
• Department Auto Recording
• Custom abbreviated dialing: Use a very short digit sequence to reach specific telephone numbers, such as those of public services
• Voicemail Transcription
• Advanced Voicemail Features – Screen live voicemails
• Peer to Peer HD Video

License

Proprietary

Price

• Standard - $15 / month / user
• Pro - $25 / month/ user
• Enterprise - $35 / month / user

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Dialpad

What is best?

• Custom abbreviated dialing: Use a very short digit sequence to reach specific telephone numbers, such as those of public services
• Voicemail Transcription
• Advanced Voicemail Features – Screen live voicemails
• Peer to Peer HD Video

What are the benefits?

• Usability: It works across all existing devices, making it easier than ever for teams to adopt
• Implement with ease: Adding users, creating departments, even setting up desk phones happens in minutes, not months
• Instantly accessible: Access HD quality audio across all devices, even if you’re not connected to a WiFi network
• Dependable call controls: Seamlessly switch calls between devices while still accessing full call controls like transfer, mute, and hold

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.7
Features & Functionality
7.6
8.8
Advanced Features
7.6
9.0
Integration
7.6
8.3
Performance
7.6
8.0
Customer Support
7.6
Implementation
Renew & Recommend
Bottom Line

Dialpad is the cloud based phone system that powers voice, video, and messages all from a single platform.

7.6
Editor Rating
8.6
Aggregated User Rating
2 ratings
You have rated this

Dialpad is a useful web application which helps clients improvise and take the business communication to the next level. Communicate with clients, employees and other businesses with the utmost ease, making business communication more efficient and effective. Considering the modern market, Dialpad is a relatively new software but the progress that it has made is quite remarkable. With some highly useful integrations and scalable features, Dialpad has sought the attention of the most renowned brands in the world at present. Whether it is voice-based communication or text messages, Dialpad has great solutions for them all. Dialpad has a highly innovative phone system. It is quite crucial to make cross-departmental communication simpler which is why Dialpad enables employees to connect with their colleagues. Having a unique phone system can be sometimes quite expensive but not with Dialpad. Affordability is one of the best features at Dialpad. Create better customer experiences with a call center that’s built right inside Dialpad. Assign agents, manage alerts and check real-time stats all from the same, seamless interface. With no hardware to purchase or maintain, Dialpad eliminates the need for an IT closet and the outdated tech that lives inside it. Add user seats, desk phones, or fax lines from the same, beautifully simple interface that’s instantly responsive to team’s needs. Dialpad offers some of the lowest rates for both toll-free and international dialing. Dialpad provides the modern enterprise with the ability to get international numbers to represent international locations. Dialpad-to-Dialpad communications are always free, regardless of which region the users are in.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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