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Zingle
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Zingle

Overview
Synopsis

Zingle is a texting & messaging software solution that helps businesses communicate with customers, growing revenue & improving customer satisfaction.

Category

Business Texting App

Features

• Web-based (no software to install) portal for managing all customer text communications.
• Segment and tag your customers or contacts based on specific categories.
• Setup automated message flows to streamline communication.
• Track and maximize performance with our robust reporting.
• Engage with your customers where they are by integrating with Facebook Messenger and other messaging apps.

License

Proprietary

Price

• Basic - $39 monthly
• Standard - $119 monthly
• Professional - $239 monthly
• Enterprise - Contact

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Zingle

What are the benefits?

• Multi-channel customer communication and team collaboration within one unified inbox.
• Multi-channel customer communication and team collaboration within one unified inbox.
• Create targeted messages that respond to customers, tailored to meet the needs of your business.
• Insightful and easy to use analytics let you make data driven decisions with confidence.

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.3
Features & Functionality
7.6
8.5
Advanced Features
7.6
8.4
Integration
7.6
8.4
Performance
7.6
8.5
Customer Support
7.6
Implementation
Renew & Recommend
0.0
Bottom Line

Zingle offers features such as Unlimited Contacts, Unlimited Automations, In-App/Email Support, International Messaging, MMS Support, Group Messaging, Touchtone Automations, Scheduled Automations, Language Translations, API Access, Dedicated Account Manager, Hospitality Integrations and Setup & Training.

7.6
Editor Rating
7.0
Aggregated User Rating
2 ratings
You have rated this

Zingle is a texting & messaging software solution that helps businesses communicate with customers, growing revenue & improving customer satisfaction. Zingle offers features such as Unlimited Contacts, Unlimited Automations, In-App/Email Support, International Messaging, MMS Support, Group Messaging, Facebook, WeChat, LINE, Touchtone Automations, Scheduled Automations, Language Translations, API Access, Dedicated Account Manager, Hospitality Integrations and Setup & Training. Zingle is a company & software that allows businesses to engage, support and respond to customers in the new mobile messaging era. Zingle lets the user receive real-time messages across all channels with the iOS and Android apps which allow the user’s team to access the Team Inbox on-the-go. The user can also automatically segment contacts by rules (or filters) that the users set so contacts automatically get added and removed from segments as soon as they match the rules. Zingle also offers a one-click group SMS messaging using filters and tags to group contacts, where the user’s team can easily connect with multiple contacts instantly. The user can also customize contact profiles to fit customers from check-in and check-out dates, to appointments, and customer status, create fields that meet the needs of the user’s business. Zingle offers the best in class automated workflow engine with an easy to use interface; filters & conditions to intelligently automate communication with customers and 25 powerful automated actions. Zingle’s real-time enterprise platform works on any device and provides all the software tools to deliver an instant, actionable and seamless customer service experience. Users can also use Zingle’s mobile app (Android and IOS) to stay connected wherever and whenever customers need the user from any mobile device.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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