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Chatfuel
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Chatfuel

Overview
Synopsis

Chatfuel is an artificial intelligence bot platform. Chatfuel understands and answers user requests in the right way increasing customer experience and integrates with all your favorite services.

Category

Chatbot Platform

Features

• Media
• Personal Avatar
• Sports team
• Services
• Business
• Event assistant

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Chatfuel

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
7.0
Features & Functionality
7.7
9.2
Advanced Features
7.7
9.2
Integration
7.8
9.1
Performance
7.6
Training
Customer Support
7.8
Implementation
Renew & Recommend
Bottom Line

Chatfuel is an artificial intelligence bot platform. Chatfuel understands and answers user requests in the right way increasing customer experience.

7.7
Editor Rating
8.6
Aggregated User Rating
4 ratings
You have rated this

Chatfuel is an artificial intelligence bot platform. Chatfuel understands and answers user requests in the right way increasing customer experience. Chatfuel main focus is making it easy for everyone to use chatbots on Facebook messenger. Our chatbots are made to strengthen the connection between you and your audience. Your audience can be readers, customers or fans. Chatfuel chatbots require no programming therefore enabling users add or edit content on the platform. Chatfuel starts to work when a user sets up conversational rules in their dashboards. The user’s bot then recognizes similar phrases from the user’s conversation then the bot understand the conversation using NLP. After understanding the conversation, the user’s bot will send pre-defined answers to the user. Chatfuel can be used on different messaging platforms such as twitter, instagram, you tube, Google and many others. Chatfuel is also ideal for big and small publishers by creating a chatbot experience from their suite tools that is frictionless for your audience. Chatfuel automates answers to frequently asked questions. With Chatfuel users can present a portfolio or share info about themselves by using their own personal chatbot. Sports teams are also covered by Chatfuel as it engages your fans with latest news from your sports team, best highlights, roster and game day. Chatfuel is also important to services such as dining reservations. Chatfuel will enable your customers easily and quickly check dining choices or you can also chat with your customers directly and make a reservation for them. Chatfuel also enables companies share their info and services, setting up of FAQs and allow managers chat live with their users. Chatfuel finally can act as an event assistant by enabling users set up notifications for upcoming events.

 

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Training
Customer Support
Implementation
Renew & Recommend

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