Chatbot Platform help businesses to create and manage chatbots that use artificial intelligence to automate conversation via speech or text methods. Chatbot platform provide the algorithms and programming tools that help businesses communicate online in order to achieve a goal without the input or engagement of a human factor. Chatbot platforms usually allow for human-level conversational experiences via auditory or textual methods. These chatbot platforms allow businesses to customize their tools to suit their particular needs and deploy them on websites, applications and other business solutions. Chatbot platforms simplify the process of developing chatbots which usually involve complex backend coding, data mining, natural language processing (NLP), artificial intelligence and machine learning. Chatbot platforms help businesses save cost of developing a chat bot from scratch. Chatbot platforms have intuitive and interactive graphical user interface which make it very easy to create chatbots without the need for technical coding knowledge. Chatbot platforms help businesses create chatbots that have predictive analytics, context and coherence, live chat, virtual agents, payment request API, trigger support and audit trail.