Watson Assistant

IBM Watson Conversation is a developer friendly platform that quickly builds and deploys chatbots and virtual agents across a variety of channels, including messaging platforms, mobile devices and even robots.

IBM Watson Conversation is easy to begin with and easy to use. Users also get to enjoy the fast speeds of integrating across networks, channels and environments. IBM Watson Conversation Is also robust and secure. IBM protects your own data and privacy enabling users to opt out of data sharing.

The enterprise grade feature provides users with a reliable infrastructure that scales with individual use cases. IBM Watson Conversation enables easy making of chatbots. With IBM Watson Conversation, a user is able to create an application that understands natural language and is able to respond to customers in human like conversation and in multiple languages.

The chatbot created by the user through IBM Watson Conversation is also able to seamlessly connect to web environments, messaging channels and social networks to make scaling easy. IBM Watson also provides the Watson Virtual agent that provides automated services to your customers.

Watson Virtual Agent provides a cognitive, conversational self service experience that provides answers to customers and takes action too. The Watson Virtual Agent can easily be customized to fit specific business needs. Businesses can also customize Watson Virtual Content so that it matches the business brand.

Through use of deep analytics, businesses are provided with customer’s insights on Watson Virtual Agent therefore giving them a good platform for understanding the constantly changing needs of their customers.