AceBot manages multiple business flows in a bot conversation with the user- it can handle wide range of simple queries and complex business flows while giving you the ability to maintain and switch context in just one conversation.
• Cloud based data
•Complete customer support
Contact for Pricing
Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)
• Cloud based data
AceBot is a software that assist in operations of entreprises through chats. AceBot uses conversational User Interface to enable collaboration and collation of data within organizations.
Its key features include ability to manage multiple business flows. It is capable of handling a wide range of multiple and simple queries while you can maintain and switch context in just one conversation. AceBot helps in lowering workload by ensuring collaboration between team members so that they can handle Frequently asked questions in a better way and also tackle complex problems.
AceBot has the ability to integrate with applications such as Skype, Messenger, Oracle among others. You can view all your reports and data from one window and no more switching between multiple apps and tabs.
AceBot plays the role of customer assistant through chat where the customer can pick the best product for their needs, register a new product and reach support staff.
AceBot supports dealer assignment where it manages your internal business flows and assigns the right dealer to the customer. AceBot can carry out multiple conversational flows that appear human-like. Security of AceBot is ensured through encrypting all conversations and communications.
AceBot also supports cloud based chatbot solutions with Microsoft Azure as the cloud partner. Data can be extracted and analysed in various formats and templates. AceBot supports audit trail which tracks interactions and communications received and sent to and from AceBot.
AceBot provides a complete report on availability of products and their delivery status. Through the Frequently Asked Questions forum,AceBot answers all queries on products and services. It provides a complete end -to-end customer support from pre-sales to post-sales.