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Cayenta CIS
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Cayenta CIS

Overview
Synopsis

Cayenta is a leading provider of CIS and enterprise resource management solutions to utilities, city governments, and educational institutions. Cayenta CIS is a fully featured, highly configurable application that will enhance business processes and the customer experience.

Category

Utilities Customer Information Systems

Features

• Recurring journal entry templates
• Abbreviated account number structures for quick and precise data entry
• Mobile Workforce Management: Download orders to a laptop or other mobile device wirelessly
• CRM and Workflow Management
• Powerful and Flexible Billing provides support for base rate charges, consumption readings, and demand reading
• Position-oriented payroll processing and human resource management

License

Proprietary

Price

Contact for Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Cayenta CIS

What is best?

• Abbreviated account number structures for quick and precise data entry
• Mobile Workforce Management: Download orders to a laptop or other mobile device wirelessly
• CRM and Workflow Management
• Powerful and Flexible Billing provides support for base rate charges, consumption readings, and demand reading
• Position-oriented payroll processing and human resource management

What are the benefits?

• Powerful: Improve response times, streamline workflow, and reduce overtime
• Real-time redundancy: Cayenta solutions support all of the configurations on the hardware/network level for failover and real-time redundancy
• Easy updates: Updates may be performed easily on the central file system without requiring updates to the client workstations
• Increase data integrity: Integration means data is entered once and stored in a single database

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
7.6
Features & Functionality
7.6
4.7
Advanced Features
7.6
6.0
Integration
7.6
7.9
Performance
7.6
Customer Support
7.6
Implementation
Renew & Recommend
Bottom Line

Cayenta CIS delivers the functionality, scalability, and integration that utilities today require to keep up with changing regulations and technologies.

7.6
Editor Rating
6.6
Aggregated User Rating
2 ratings
You have rated this

Cayenta is a leading provider of CIS and enterprise resource management solutions to utilities, city governments, and educational institutions. Cayenta CIS is a fully featured, highly configurable application that will enhance business processes and the customer experience. Utility Management System is designed to improve cash flow, reduce paperwork, streamline the manual efforts of end-users, and enhance customer service. The organization will see results with streamlined manual processes for end users, reduced paperwork, and improved cash flow. Cayenta enables your organization to stay competitive in a rapidly changing technological environment. Cayenta CIS solution features a sophisticated and comprehensive billing module that provides support for base rate charges, consumption readings, and demand reading. Cayenta CIS integrates many customer relationship management (CRM) and customer service functions. Users are in control of determining if and when they want to implement components of CRM functionality such as electronic bill presentment & payment, online service requests, call & correspondence tracking and issue & workflow management. Mobile Service Orders provide users with a paperless, wireless service order solution. This module allows field services personnel to download their orders to a laptop or other mobile device wirelessly. Cayenta WMS seamlessly integrates with Cayenta CIS and Cayenta Financials to provide a powerful and efficient ERP solution. Improve response times, streamline workflow, and reduce overtime – with Cayenta WMS, take control of the workforce management processes with robust features. Cayenta’s remote data archiving simplifies the protection for customers’ critical server environments and provides an automated, fully managed, cloud-based, data protection service with the proactive administration and monitoring of data.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
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