Cayenta CIS

Cayenta is a leading provider of CIS and enterprise resource management solutions to utilities, city governments, and educational institutions. Cayenta CIS is a fully featured, highly configurable application that will enhance business processes and the customer experience. Utility Management System is designed to improve cash flow, reduce paperwork, streamline the manual efforts of end-users, and enhance customer service. The organization will see results with streamlined manual processes for end users, reduced paperwork, and improved cash flow. Cayenta enables your organization to stay competitive in a rapidly changing technological environment. Cayenta CIS solution features a sophisticated and comprehensive billing module that provides support for base rate charges, consumption readings, and demand reading. Cayenta CIS integrates many customer relationship management (CRM) and customer service functions. Users are in control of determining if and when they want to implement components of CRM functionality such as electronic bill presentment & payment, online service requests, call & correspondence tracking and issue & workflow management. Mobile Service Orders provide users with a paperless, wireless service order solution. This module allows field services personnel to download their orders to a laptop or other mobile device wirelessly. Cayenta WMS seamlessly integrates with Cayenta CIS and Cayenta Financials to provide a powerful and efficient ERP solution. Improve response times, streamline workflow, and reduce overtime – with Cayenta WMS, take control of the workforce management processes with robust features. Cayenta’s remote data archiving simplifies the protection for customers’ critical server environments and provides an automated, fully managed, cloud-based, data protection service with the proactive administration and monitoring of data.