Contact Management Software helps professionals track and manage their business contacts. These computer applications help business organize, update and control the contacts of employee, customers, clients, partners and other stakeholders. Contact Management Software serves as a central database for all the communications a business makes every day including names, telephone numbers, emails and contact addresses. These software programs also help businesses access important information like communications history, helping them with follow-ups and to maintain a consistent and continuous communication pattern. Contact Management Software help businesses maintain a clear insight about their customer and quickly engage them in promotions and other marketing campaigns. These software help sales, customer service, and marketing teams to collaborate by sharing contacts with each other and providing history about such contacts. With these contact management tools, businesses can track their every interaction with their customers, helping them monitor individual sales and marketing effectiveness, as well as increase the customer lifetime value. Many Contact Management Software are hosted on cloud platforms meaning that employees can access them wherever they go.