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Trustpilot is the online standard in building better customer experiences and connect consumers with the companies they buy from. Shared shopping experiences help consumers make smarter, informed decisions about buying, while companies get concrete feedback from their customers.
Category
Product Reviews Platform
Features
builds reputation through collecting feedback increase sale boost SEO helps to stand out in organic search
License
Proprietary
Price
Free Trustpilot account Lite – 299 US Dollars per month for annual commitments Pro – Contact to get a quote Enterprise - Contact to get a quote
Pricing
Subscription
Free Trial
Available
Users Size
Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)
Company
Trustpilot
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
9.4
7.1
Features & Functionality
9.3
9.2
Advanced Features
9.4
7.0
Integration
9.3
8.3
Performance
9.5
6.0
Training
7.2
Customer Support
9.5
9.6
Implementation
7.7
Renew & Recommend
10
Bottom Line
Trustpilot is passionate about driving transparency across the web--find Trustpilot reviews on search engines, social media, and business websites. Real customer insight fuels business credibility.
9.4
Editor Rating
8.0
Aggregated User Rating
9 ratings
You have rated this
Trustpilot is a review community that builds trust and transparency between consumers and businesses. It helps in building reputation through collecting feedback, understanding customers. It can drive traffic, increase conversion and improve service. There are four ways to leverage product reviews.
First way is increasing sale. This platform gives shoppers the information they need to turn them from browsers to buyers. Displaying product reviews creates customer confidence, increases conversion rates, and reduces cart abandonment. Second way is to boost SEO which means that Google and other search engines will crawl the product reviews on a website, bringing the potential of thousands of new searchable keywords.
With Trustpilot Product Reviews, customers provide unique, fresh, and relevant user generated content. Also it helps to stand out in organic search. Trustpilot Product reviews are the easiest way to earn rich snippet stars in Google organic search. By adding reviews and a star rating to the organic search results, businesses can improve click through rates by 30%. Fourth way is optimizing paid search.
Trustpilot Product reviews are syndicated to both Google Shopping and Google Product Listing Ads. Google customers report 10-15% CTR increase using Product Ratings in Google Product Listing Ads. Some of the features of this platform are: Standard Trustpilot Service - Trustpilot company profile page, New review notifications, Respond to reviews etc; Building reputation / collect reviews using kickstart credit, invitations, Magento, WooCommerce, Shopify, and BigCommerce apps etc.
Also users can drive traffic with Google Seller Ratings, Bing & Yahoo Merchant Reviews and Rich Snippet Stars TrustBox. There are much more features users can get using Trustpilot such as increasing conversation using Free TrustBox Widget, Starter TrustBox Library, TrustBox Optimizer etc; improving service and retention, getting Dedicated Customer Success Team, Social Media Integrations and much more.
By clicking Sign In with Social Media, you agree to let PAT RESEARCH store, use and/or disclose your Social Media profile and email address in accordance with the PAT RESEARCH Privacy Policy and agree to the Terms of Use.