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QuestBack
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QuestBack

Overview
Synopsis

From DIY customer and employee surveys, to a full service feedback solutions, Questback software is transforming the way businesses manage enterprise feedback.

Category

Employee Engagement Platform

Features

•Customer Experience & Insights
•Employee Engagement
•Market Research
•Professional Services
•Enterprise Feedback Products

License

Proprietary Software

Price

•Basic, Essentials, Enterprise and Academic.

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1000 employees)

Company

QuestBack

What is best?

•Customer Experience & Insights
•Employee Engagement
•Market Research
•Professional Services
•Enterprise Feedback Products

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.7
6.5
Features & Functionality
8.7
6.9
Advanced Features
8.8
8.3
Integration
8.8
7.6
Performance
8.6
Customer Support
8.6
Implementation
Renew & Recommend
Bottom Line

Questback is a person-based feedback platform that helps companies understand customers, engage employees and outperform markets.

8.7
Editor Rating
7.3
Aggregated User Rating
3 ratings
You have rated this

Questback is a person-based feedback platform that helps companies understand customers, engage employees and outperform markets. From DIY customer and employee surveys, to a full service feedback solutions, Questback software is transforming the way businesses manage enterprise feedback. QuestBack Enterprise Feedback Suite is a full-featured social CRM platform that includes a comprehensive array of options in enterprise feedback management, customer experience management, social CRM, and market-based solutions.

The QuestBack platform is unique for the reason that it collects data from social media websites and other marketing locations and converts it into useable, actionable data.

QuestBack sets itself apart by acknowledging that the consumer has more power than ever to broadcast product opinions. QuestBack helps greater organizations monitor and improve their company branding and reputation, accurately evaluate competition and the market, and capture the reviews that consumers are emailing out in regards to a particular business. The system offers full social media integration, including Facebook, Twitter, and a multitude of blogging programs.

Being a SaaS-based platform, QuestBack makes it simple to respond to current mass media alerts in real-time. These kinds of responses go a long to way to being successful back disgruntled clients, as well as showing understanding to the people who praise your business practices. Since this feedback is received in real-time, responses can be delivered as soon as possible.

QuestBack Venture Feedback Suite is a great fit for medium-sized to large companies in many industries, including savings, education, media, retail, and telecommunications, and is a powerful solution that can help with branding, CRM, interpersonal media, and a quantity of other marketing and customer-related needs. The QuiestBack platform should be thought about by any business planning to harness the electricity of customer feedback to get a competitive edge.

You may like to read: Top Employee Engagement Platforms, How to Select the Best Human Resource Software for Your Business and Why Small Business Need Human Resource Software

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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About The Author
CRM Desk