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IBM Watson Commerce
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IBM Watson Commerce

Overview
Synopsis

IBM Watson Commerce is ecommerce software that is enabled with AI to ensure you have everything you require to face digital disruption. IBM Watson Commerce uses a modern architecture that enables you to innovate and spend less time on managing your business platform.

Category

Digital Commerce Platforms

Features

• Omnichannel commerce
• Order management and fulfillment
• Customer insights
• Digital experiences
• Struggle detection
• Intelligent sequencing
• Anomaly detection
• Order management
• Cognitive tagging

License

Proprietary

Price

Contact For Pricing

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

IBM Watson Commerce

What is best?

• Omnichannel commerce
• Order management and fulfillment
• Customer insights
• Digital experiences
• Struggle detection
• Intelligent sequencing

What are the benefits?

• Uncover relevant insights and recommendations that get smarter with each interaction
• Deliver the perfect order every time with intelligent omnichannel fulfillment
• Deliver consistent and seamless omnichannel experiences
• Stay ahead of your customers and customers by using the AI powered advisor
• Execute your strategy in every customer interaction

PAT Rating™ ( Beta)
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.0
5.9
Features & Functionality
8.1
8.7
Advanced Features
8.0
7.3
Integration
7.9
9.2
Performance
8.1
8.9
Customer Support
7.9
8.8
Implementation
5.9
Renew & Recommend
8.8
Bottom Line

IBM Watson Commerce is ecommerce software that uses a modern architecture and enabled with AI to enable you to innovate and spend less time on managing your online business platform as well as face the challenges of digital disruption.

8.0
Editor Rating
7.9
Aggregated User Rating
3 ratings
You have rated this

IBM Watson Commerce is ecommerce software that is enabled with AI to ensure you have everything you require to face digital disruption. IBM Watson Commerce uses a modern architecture that enables you to innovate and spend less time on managing your business platform.

IBM Watson Commerce provides you with cloud ready solutions that give you the power of handling the environment of your online business. IBM Watson Commerce enables you to provide your customers with omnichannel commerce experiences by improving the execution of your strategy in every interaction with your customers. With IBM Watson Commerce, your customers have an excellent platform for moving seamlessly between channels allowing them to browse and buy where, when, and how they want. Watson Commerce provides you with an AI- powered advisor that enables you to make smarter decisions faster helping you stay one step ahead of your competitors and customers.

The AI assistant learns from every customer interaction and, therefore, enabling you to identify patterns and trends of your customers. The key features offered by IBM Watson Commerce are fulfillment and management of orders, omnichannel commerce, customer insights, and digital experience. The omnichannel commerce feature provides you with real-time business and customer insights that enable you to deliver consistent and seamless omnichannel experiences with relevant marketing, content, promotions for both B2B and B2C selling models.

The management of orders and fulfillment feature provides an excellent platform for delivering orders at the right time with intelligent omnichannel fulfillment. IBM Watson Commerce provides you with cognitive sourcing that enables you to optimize fulfillment efficiencies and utilization of inventory in real-time. IBM Watson Commerce provides you with customer insights that enable you to harness data across the entire client journey to form a complete view of your customers. The customer insights provide you with an excellent platform for uncovering recommendations and relevant insights that get smarter with each customer interaction.

You may like to read: How to Select the Best E-Commerce Software for Your Business and Free, Top and Open Source E-Commerce Software (Digital Commerce Platforms)

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Ease of use
Features & Functionality
Advanced Features
Integration
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Customer Support
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