Sign in to see all reviews and comparisons. It's Free!
By clicking Sign In with Social Media, you agree to let PAT RESEARCH store, use and/or disclose your Social Media profile and email address in accordance with the PAT RESEARCH Privacy Policy and agree to the Terms of Use.
IBM Watson Commerce is ecommerce software that is enabled with AI to ensure you have everything you require to face digital disruption. IBM Watson Commerce uses a modern architecture that enables you to innovate and spend less time on managing your business platform.
Category
Digital Commerce Platforms
Features
• Omnichannel commerce • Order management and fulfillment • Customer insights • Digital experiences • Struggle detection • Intelligent sequencing • Anomaly detection • Order management • Cognitive tagging
License
Proprietary
Price
Contact For Pricing
Pricing
Subscription
Free Trial
Available
Users Size
Small (<50 employees), Medium (50 to 1000 Enterprise (>1001 employees)
Company
IBM Watson Commerce
What is best?
• Omnichannel commerce • Order management and fulfillment • Customer insights • Digital experiences • Struggle detection • Intelligent sequencing
What are the benefits?
• Uncover relevant insights and recommendations that get smarter with each interaction • Deliver the perfect order every time with intelligent omnichannel fulfillment • Deliver consistent and seamless omnichannel experiences • Stay ahead of your customers and customers by using the AI powered advisor • Execute your strategy in every customer interaction
PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
8.0
5.3
Features & Functionality
8.1
7.0
Advanced Features
8.0
7.2
Integration
7.9
9.2
Performance
8.1
8.9
Customer Support
7.9
8.8
Implementation
5.9
Renew & Recommend
8.8
Bottom Line
IBM Watson Commerce is ecommerce software that uses a modern architecture and enabled with AI to enable you to innovate and spend less time on managing your online business platform as well as face the challenges of digital disruption.
8.0
Editor Rating
7.6
Aggregated User Rating
5 ratings
You have rated this
IBM Watson Commerce is ecommerce software that is enabled with AI to ensure you have everything you require to face digital disruption. IBM Watson Commerce uses a modern architecture that enables you to innovate and spend less time on managing your business platform.
IBM Watson Commerce provides you with cloud ready solutions that give you the power of handling the environment of your online business. IBM Watson Commerce enables you to provide your customers with omnichannel commerce experiences by improving the execution of your strategy in every interaction with your customers. With IBM Watson Commerce, your customers have an excellent platform for moving seamlessly between channels allowing them to browse and buy where, when, and how they want. Watson Commerce provides you with an AI- powered advisor that enables you to make smarter decisions faster helping you stay one step ahead of your competitors and customers.
The AI assistant learns from every customer interaction and, therefore, enabling you to identify patterns and trends of your customers. The key features offered by IBM Watson Commerce are fulfillment and management of orders, omnichannel commerce, customer insights, and digital experience. The omnichannel commerce feature provides you with real-time business and customer insights that enable you to deliver consistent and seamless omnichannel experiences with relevant marketing, content, promotions for both B2B and B2C selling models.
The management of orders and fulfillment feature provides an excellent platform for delivering orders at the right time with intelligent omnichannel fulfillment. IBM Watson Commerce provides you with cognitive sourcing that enables you to optimize fulfillment efficiencies and utilization of inventory in real-time. IBM Watson Commerce provides you with customer insights that enable you to harness data across the entire client journey to form a complete view of your customers. The customer insights provide you with an excellent platform for uncovering recommendations and relevant insights that get smarter with each customer interaction.
By clicking Sign In with Social Media, you agree to let PAT RESEARCH store, use and/or disclose your Social Media profile and email address in accordance with the PAT RESEARCH Privacy Policy and agree to the Terms of Use.