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Crisp

Overview
Synopsis

Crisp Live Chat is a simple and fun way to talk with the users’ customers. Crisp Live Chat offers features such as Crisp bot auto-responder, video chat, magicbrowse and liveassist.

Category

Live Chat Software

Features

• Crisp Bot Auto-Responder saves you time by replying automatically to frequently asked questions.
• Use audio, video, GIFs, file drop, and pickers to create a personalized experience for your customers.
• After your users initiate a chat, they can then be handed over to other channels for the close. Email, SMS, Messenger, Twitter—Crisp can do it all.
• you only have two minutes to reply to a chat request before the customer leaves. We solve this issue with a fun video game that keeps users on the line.
• You can embed Crisp in mobile apps using our mobile SDKs

License

Proprietary

Price

• Basic - Free Forever
• Pro - 25/mth Per Team
• Unlimited - 95/mth Per Team

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Crisp

What is best?

• Crisp Bot Auto-Responder saves you time by replying automatically to frequently asked questions.
• Use audio, video, GIFs, file drop, and pickers to create a personalized experience for your customers.
• After your users initiate a chat, they can then be handed over to other channels for the close. Email, SMS, Messenger, Twitter—Crisp can do it all.

What are the benefits?

• Chat with website visitors
• Integrate your favorite tools
• Deliver a great customer experience
• Build better relationships with modern messaging
• Integrate Crisp across all your platforms, in just seconds

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
9.3
8.8
Features & Functionality
9.2
7.9
Advanced Features
9.3
8.0
Integration
9.1
9.3
Performance
9.2
9.0
Customer Support
9.1
8.4
Implementation
8.1
Renew & Recommend
8.5
Bottom Line

Crisp Live Chat offers features such as Crisp bot auto-responder, video chat, mentions, notes, video and audio chat, canned responses, file sharing, emojis, magicbrowse and liveassist.

9.2
Editor Rating
8.5
Aggregated User Rating
1 rating
You have rated this

Crisp Live Chat is a simple and fun way to talk with the users’ customers. Crisp Live Chat offers features such as Crisp bot auto-responder, video chat, magicbrowse and liveassist.

Crisp offers a Bot Auto-Responder which saves the user’s time by replying automatically to frequently asked questions. Crisp includes video calls, which let the users make direct contact with customers with no external plugin required.

Crisp lets the users use audio, video, GIFs, file drop, and pickers to create a personalized experience for the user’s customers. Crisp also helps users on the go with MagicBrowse and LiveAssist so when the user’s customers would rather have the users do it for them, Crisp lets users take control of their webpage to resolve the issue.

After users initiate a chat, they can then be handed over to other channels for the close thru Email, SMS, Messenger or Twitter because Crisp can do it all. Users only have two minutes to reply to a chat request before the customer leaves so Crisp solved this issue with a fun video game that keeps users on the line.

Crisp provides seamless integration with mobile apps so the users can embed Crisp in mobile apps using Crisp’s mobile SDKs. From the Crisp Team Inbox, the user’s team can reply to all inbound queries. The user’s customers can also reach the customers from Crisp Live Chat, email, messenger, Twitter, and SMS. Crisp lets users chat with website visitors, integrate the user’s favorite tools, and deliver a great customer experience.

You may like to read: How to Select the Best Live Chat Software for Your Business and Top Free and Premium Live Chat Software

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
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