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Switchvox
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Switchvox

Overview
Synopsis

Switchvox is an easy-to-use yet powerful VoIP business phone system designed by Digium for smart and modern businesses with more than five users.

Category

VoIP Software

Features

• Custom Voicemail Greetings: Create a different voicemail greeting for every situation
• Blast voicemail groups: Voicemail messages can be automatically forwarded to another extension, or to Extension Groups
• Video chat: Switchvox includes one-to-one video chat to add a new dynamic to conversations
• Call parking: Quickly make a call available to any extension
• Device switch allows users to seamlessly move calls from one device to another
• With Switchvox Extension Templates, easily set up phone extensions with a pre-determined set of options

License

Proprietary

Pricing

Subscription

Free Trial

Available

Users Size

Small (<50 employees), Medium (50 to 1000 employees), Enterprise (>1001 employees)

Company

Switchvox

What is best?

• Blast voicemail groups: Voicemail messages can be automatically forwarded to another extension, or to Extension Groups
• Video chat: Switchvox includes one-to-one video chat to add a new dynamic to conversations
• Call parking: Quickly make a call available to any extension
• Device switch allows users to seamlessly move calls from one device to another
• With Switchvox Extension Templates, easily set up phone extensions with a pre-determined set of options

What are the benefits?

• Simple and powerful: With a simple point-and-click web-based interface, once complex tasks such as setting up speed-dials, forwarding and transferring calls, and even real-time video and chat, all become intuitive
• Mobile: The simplicity of Switchvox extends to end-users' ability to not just work remotely, but to work remotely as if they were still in the office
• Integrations: Power up your PBX; Connect applications for higher customer satisfaction
• IVR: Easily create simple things such as automated attendants, or advanced applications such as payment over the phone and database queries

PAT Rating™
Editor Rating
Aggregated User Rating
Rate Here
Ease of use
7.6
8.1
Features & Functionality
7.6
9.1
Advanced Features
7.6
9.0
Integration
7.6
Performance
7.6
Customer Support
7.6
Implementation
Renew & Recommend
Bottom Line

Switchvox from Digium is a feature-rich and budget-friendly business phone system that’s both easy-to-use and customizable.

7.6
Editor Rating
8.7
Aggregated User Rating
2 ratings
You have rated this

Switchvox is an easy-to-use yet powerful VoIP business phone system designed by Digium for smart and modern businesses with more than five users. This is a customizable communication solution that empowers businesses to transition from simple telephony to a multi-faceted unified communication solution. The platform is designed around the state-of-the-art Asterisk open-source software, and it integrates all office communications to save time and money. Switchvox is offered as either on-premise PBX solution or a hosted VoIP service. However, business with multiple office locations can deploy a hybrid Switchvox solution in which the cloud-based and on-premise systems are joined to function together as a solitary system. The system eliminates the complexity of legacy phone systems with an intuitive web interface and advanced features which include reporting, call center, call distribution, operations center, and more. Switchvox is a comprehensive unified communication system that offers all the features users expect from an advanced phone system. It authenticates that an all-in-one unified communication (UC) system can be simple without compromising on its power and capability. The solution extends beyond just voice and empowers you to leverage components of the unified communication solution to unravel business challenges. One of its highlights is the ease of use. Switchvox is a fully-featured platform that requires no special skills to install, use, and maintain. It comes with a point-and-click, web-based interface that simplifies all the basic tasks including searching employees in the company directory, customizing speed dials, forwarding calls, real-time chat and video, and transferring calls. The interface concentrates on both the configuration and enhancement of business processes to makes every task intuitive. With Switchvox, optimizing business process is no longer an arduous choice between enhancement and cost. A straightforward interface makes even administration easy with inline help and point-and-click simplicity.

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Ease of use
Features & Functionality
Advanced Features
Integration
Performance
Customer Support
Implementation
Renew & Recommend

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