SailPlay is a loyalty management software that provides a platform for building loyalty programs. They primary features offered by SailPlay include flexible bonus points scheme, a customer relationship management program, single loyalty program for online and offline, detailed loyalty program analytics, tools for grouping your customers, and rewards for the additional actions.
The flexible bonus points scheme enables your customers to earn bonus points for the purchases they make and redeem their points for special gifts and discounts. The flexible bonus points scheme also provide an excellent platform for having special campaigns and additional points for certain goods as well as in certain periods. The built-in customer relationship management software enables your loyalty program manager to easily work by your customers. It is achieved by having a full list of customers, a full list of your customer’s actions.
The built-in customer relationship management software also provides a manual bonus account management software. The single loyalty program for online and offline purposes enables you to provide rewards for friends invitations as well as rewards for invited friends. SailPlay provides mass and triggered SMS and email campaigns that enable you to set campaigns for your bonus program members.
The feature also provides you with an excellent platform for grouping customers by selected criteria, creating single or regular email and SMS campaigns, and measuring the open rate and click rate. SailPlay provides you with tools for grouping your customers by enabling you to create various statuses based on the determined benefits and special criteria for each status. The tools for grouping also enable you to set requirements of obtaining a premium status and setting of expiry conditions for bonus points.
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